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# Loom vs StoryXpress Comparison - What are their main differences?

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LoomStoryXpress[+ Add Product](#)

Reviews

**Loom** [

4.7/5(2,415)

](https://www.g2.com/products/atlassian-loom/reviews#reviews)

**StoryXpress** [

4.9/5(25)

](https://www.g2.com/products/storyxpress/reviews#reviews)

Pricing

**Loom**
Free Trial

**$0.00** 1 User Per Month · Starter

**StoryXpress**
Free Trial

**Starting at $10.00** Per Month · Lite

**Pricing Insights**
from reviews

Time to Implement

**Loom**
1 month

Based on 195 responses

**StoryXpress**
Not enough reviews yet

Return on Investment

**Loom**
9 months

Based on 171 responses

**StoryXpress**
Not enough reviews yet

Perceived Cost

**Loom**
$$$$$

**StoryXpress**
$$$$$

Average Discount

**Loom**
7%

**StoryXpress**
Not enough reviews yet

 ![Loom](https://images.g2crowd.com/uploads/product/hd_favicon/6d8cf81bc1f650c2b12bbb5327ab14ff/loom-loom.svg "Loom")

 ![StoryXpress](https://images.g2crowd.com/uploads/product/hd_favicon/22b1cb71b31ed664d9999dd2c338c054/storyxpress.svg "StoryXpress")

G2 offers free advice on this comparison.

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Pros & Cons

**Loom**
[
Ease of Use (330)
](https://www.g2.com/products/atlassian-loom/reviews?filters%5Bsentiment_snippet%5D=1225862&qs=pros-and-cons#reviews)[
Easy Recording (260)
](https://www.g2.com/products/atlassian-loom/reviews?filters%5Bsentiment_snippet%5D=1227102&qs=pros-and-cons#reviews)[
Recording Issues (147)
](https://www.g2.com/products/atlassian-loom/reviews?filters%5Bsentiment_snippet%5D=1226229&qs=pros-and-cons#reviews)[
Limited Features (82)
](https://www.g2.com/products/atlassian-loom/reviews?filters%5Bsentiment_snippet%5D=1223620&qs=pros-and-cons#reviews)

**StoryXpress**
Not enough data

Integrations

**Loom**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6d237d93de1d8a7baa8fc4a7f7d47e0f/atlassian-2025-01-31.jpeg "Product Avatar Image")

Atlassian

](https://www.g2.com/products/atlassian-2025-01-31/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e35321b76b5727e3fe4fa0476cfe294/atlassian-atlas.png "Product Avatar Image")

Atlassian Atlas

](https://www.g2.com/products/atlassian-atlas/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image")

Calendly Sales

](https://www.g2.com/products/calendly/reviews)[
View all
](https://www.g2.com/products/atlassian-loom/integrations)

**StoryXpress**
Not enough data

Screenshots

**Loom**
 ![Loom screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/193329/Live-Rewind.png)

**StoryXpress**
 ![StoryXpress screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/196126/Image-1-Use-Cases.jpeg)

Ratings

Meets Requirements

**Loom**

9.2

9.21,336

**StoryXpress**

9.2

9.222

Ease of Use

**Loom**

9.3

9.31,546

**StoryXpress**

9.7

9.722

Ease of Setup

**Loom**

9.4

9.4731

**StoryXpress**

9.8

9.810

Ease of Admin

**Loom**

9.2

9.2310

**StoryXpress**

9.7

9.710

Quality of Support

**Loom**

8.9

8.9873

**StoryXpress**

9.7

9.720

Has the product been a good partner in doing business?

**Loom**

9.3

9.3290

**StoryXpress**

9.3

9.39

Product Direction (% positive)

**Loom**

8.8

8.81,266

**StoryXpress**

9.4

9.419

Features

Screen and Video Capture[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.6

1,053

9.3

18

Platform Basics

Screen Capture

9.3(won by 0.1)

924

9.2

16

Video Capture

9.5

1010

9.6(won by 0.1)

18

Image Editor

7.7(won by default)

536

Feature Not Available

Audio Capture

Not enough data

Not enough data

Platform Content

Screen Record

9.5(won by 0.1)

999

9.4

18

Scrolling Capture

8.7(won by default)

746

Feature Not Available

Text Extraction

8.0(won by default)

659

Feature Not Available

Video Support

Not enough data

Not enough data

Platform Additional Functionality

File Sharing

8.8

790

9.7(won by 0.9)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Platform Search

8.3

700

8.6(won by 0.3)

11

Agentic AI - Screen and Video Capture

Autonomous Task Execution

7.4(won by default)

93

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Multi-Screen Recording

Not enough data

Not enough data

Video Streaming

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Video Editing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

File Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Image Editing

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

YouTube Uploading

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Speech-to-Text Analysis

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Meeting Assistants[Hide 35 FeaturesShow 35 Features](javascript:void(0);)

7.6

23

Not enough data

Third-Party Integrations

Third-Party Integrations

Not enough data

Not enough data

Agenda Management

Agenda Management

Not enough data

Not enough data

Speech Recognition

Speech Recognition

Not enough data

Not enough data

Scheduling

Scheduling

Not enough data

Not enough data

Video Conferencing

Video Conferencing

Not enough data

Not enough data

Decision Support

Decision Support

Not enough data

Not enough data

Accessibility Compliance (WCAG)

Accessibility Compliance (WCAG)

Not enough data

Not enough data

Real-Time Language Translation

Real-Time Language Translation

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Meeting Notes

Meeting Notes

Not enough data

Not enough data

Action Management

Action Management

Not enough data

Not enough data

Sentiment Analysis

Sentiment Analysis

Not enough data

Not enough data

Call Transcription

Call Transcription

Not enough data

Not enough data

Recording

Recording

Not enough data

Not enough data

Transcript Search & Annotation

Transcript Search & Annotation

Not enough data

Not enough data

Action Item Tracking

Action Item Tracking

Not enough data

Not enough data

Meeting Prep - AI Meeting Assistants

Agenda Management

8.3(won by default)

18

Not enough data

Virtual Meeting Hosting

7.6(won by default)

18

Not enough data

Automated Scheduling

7.5(won by default)

18

Not enough data

Meeting Automation - AI Meeting Assistants

Automated Note-Taking

8.1(won by default)

18

Not enough data

Voice Recognition

7.8(won by default)

18

Not enough data

Action Item Tracking

8.0(won by default)

18

Not enough data

Meeting Insights - AI Meeting Assistants

Sentiment Analysis

7.2(won by default)

17

Not enough data

Personalization

7.3(won by default)

17

Not enough data

Smart Summaries

7.5(won by default)

17

Not enough data

Accessibility - AI Meeting Assistants

Language Translation

7.8(won by default)

17

Not enough data

Real-Time Transcription

8.1(won by default)

18

Not enough data

Accessibility Guidelines Compliance

7.6(won by default)

16

Not enough data

Agentic AI - AI Meeting Assistants

Autonomous Task Execution

7.4(won by default)

16

Not enough data

Multi-step Planning

7.5(won by default)

17

Not enough data

Cross-system Integration

6.9(won by default)

17

Not enough data

Decision Making

7.5(won by default)

17

Not enough data

Meeting Capture & Retention - AI Meeting Assistants

Bot Presence

Not enough data

Not enough data

Meeting Moments Management

Not enough data

Not enough data

Audio or Video Recording

Not enough data

Not enough data

Video Hosting[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.4

152

Not enough data

Hosting

Video player

9.3(won by default)

133

Not enough data

Profile channel

8.5(won by default)

110

Not enough data

Live streaming

7.5(won by default)

88

Not enough data

Management

Video management

9.1(won by default)

133

Not enough data

Distribution

9.2(won by default)

122

Not enough data

Private upload

8.9(won by default)

121

Not enough data

Collaboration

9.2(won by default)

116

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Audio/video file upload

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Marketing

Engagement tools

8.7(won by default)

108

Not enough data

SEO

7.8(won by default)

35

Not enough data

Social sharing

8.4(won by default)

39

Not enough data

Monetization

Feature Not Available

Not enough data

Collaboration Tools

Not enough data

Not enough data

Video Monetization Tools

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Insights

Analytics

8.7(won by default)

106

Not enough data

Third-Party Integrations

8.6(won by default)

107

Not enough data

Generative AI

AI Text-to-Image

7.4(won by default)

60

Not enough data

AI Text-to-Video

7.6(won by default)

59

Not enough data

AI Text-to-3D

7.1(won by default)

58

Not enough data

Generative AI

Not enough data

Not enough data

Platform

Content organization

8.8(won by default)

34

Not enough data

Video editing

8.6(won by default)

34

Not enough data

Analytics

8.5(won by default)

36

Not enough data

User engagement

8.1(won by default)

33

Not enough data

Integrations

8.7(won by default)

34

Not enough data

Live streaming

8.0(won by default)

33

Not enough data

Video Streaming

Not enough data

Not enough data

Security

Encoding and transcoding

8.5(won by default)

35

Not enough data

Security and privacy

8.9(won by default)

36

Not enough data

Agentic AI - Video Hosting

Autonomous Task Execution

8.3(won by default)

28

Not enough data

Multi-step Planning

8.5(won by default)

28

Not enough data

Cross-system Integration

8.5(won by default)

28

Not enough data

Natural Language Interaction

8.3(won by default)

28

Not enough data

Proactive Assistance

8.3(won by default)

28

Not enough data

Additional Functionality

Customizable CTAs

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Screen Recording

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Privacy Options

Not enough data

Not enough data

Video Creation

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Video Tagging

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Video CMS[Hide 22 FeaturesShow 22 Features](javascript:void(0);)

7.9

125

Not enough data

Customization

Branding

8.3(won by default)

93

Not enough data

Customizable Thumbnails

8.2(won by default)

94

Not enough data

Annotations

7.9(won by default)

62

Not enough data

Custom Metadata

Feature Not Available

Not enough data

Organization

Availability Scheduling

7.8(won by default)

65

Not enough data

Workflows

7.9(won by default)

62

Not enough data

Playlists

8.0(won by default)

82

Not enough data

Deep Search

7.8(won by default)

60

Not enough data

Analytics

8.2(won by default)

91

Not enough data

Permissions

8.4(won by default)

88

Not enough data

Agentic AI - Video CMS

Autonomous Task Execution

7.5(won by default)

26

Not enough data

Cross-system Integration

7.7(won by default)

25

Not enough data

Adaptive Learning

7.8(won by default)

26

Not enough data

Proactive Assistance

7.5(won by default)

25

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Video Email[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

8.3

326

Not enough data

Video Creation

Screen Recording

9.6(won by default)

293

Not enough data

Video Upload

9.1(won by default)

192

Not enough data

Unlimited Video Storage

9.2(won by default)

263

Not enough data

Live Video Streaming

Feature Not Available

Not enough data

Video Player Customization

Feature Not Available

Not enough data

Software Delivery

Mobile Application

8.3(won by default)

211

Not enough data

Browser Extension

8.9(won by default)

273

Not enough data

API / Integrations

8.2(won by default)

192

Not enough data

Analytics

Recipient Tracking

8.7(won by default)

268

Not enough data

Campaign Performance Tracking

Feature Not Available

Not enough data

Thread Length Tracking

Feature Not Available

Not enough data

Generative AI

AI Text-to-Image

7.4(won by default)

122

Not enough data

AI Text-to-3D

7.1(won by default)

120

Not enough data

AI Text Summarization

8.1(won by default)

128

Not enough data

AI Text-to-Music

6.9(won by default)

120

Not enough data

Agentic AI - Video Email

Autonomous Task Execution

8.0(won by default)

39

Not enough data

Video Communications[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

8.6

670

Not enough data

Platform Features

Video Capture

9.4(won by default)

587

Not enough data

Image Editor

7.6(won by default)

400

Not enough data

Screen Capture

9.1(won by default)

502

Not enough data

Scrolling Capture

8.5(won by default)

384

Not enough data

Screen Record

9.5(won by default)

597

Not enough data

Text Extraction

8.1(won by default)

358

Not enough data

Organization

Search

8.5(won by default)

445

Not enough data

Permissions

8.4(won by default)

448

Not enough data

Organization

8.7(won by default)

483

Not enough data

Customization

Customizable Thumbnails

8.3(won by default)

419

Not enough data

Annotations

8.3(won by default)

402

Not enough data

Frames & Background

8.1(won by default)

403

Not enough data

Analytics

Viewer Reactions

8.9(won by default)

488

Not enough data

Engagement Insights

8.9(won by default)

467

Not enough data

Viewer Insights

8.8(won by default)

472

Not enough data

Show 2 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Video[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Metadata Management

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Rapid Creation

Not enough data

Not enough data

Video Tagging

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Privacy Options

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Mobile Screen Support

Not enough data

Not enough data

Video Editing

Not enough data

Not enough data

Live Streaming

Not enough data

Not enough data

Inside the Video Search

Not enough data

Not enough data

Brand Overlay

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Multimedia Support

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Video Creation

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Screen Recording

Not enough data

Not enough data

Closed Captions

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Video Archiving

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Labeling

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Video Streaming

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Video Looping

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Bulk Uploading

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Loom](https://images.g2crowd.com/uploads/product/hd_favicon/6d8cf81bc1f650c2b12bbb5327ab14ff/loom-loom.svg "Loom")](https://www.g2.com/products/atlassian-loom/reviews)

Loom

Small-Business(50 or fewer emp.)

61.6%

Mid-Market(51-1000 emp.)

31.3%

Enterprise(\> 1000 emp.)

7.1%

[![StoryXpress](https://images.g2crowd.com/uploads/product/hd_favicon/22b1cb71b31ed664d9999dd2c338c054/storyxpress.svg "StoryXpress")](https://www.g2.com/products/storyxpress/reviews)

StoryXpress

Small-Business(50 or fewer emp.)

84.0%

Mid-Market(51-1000 emp.)

16.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

61.6%

84.0%

Mid-Market

(51-1000 emp.)

31.3%

16.0%

Enterprise

(\> 1000 emp.)

7.1%

0%

Reviewers' Industry

[![Loom](https://images.g2crowd.com/uploads/product/hd_favicon/6d8cf81bc1f650c2b12bbb5327ab14ff/loom-loom.svg "Loom")](https://www.g2.com/products/atlassian-loom/reviews)
Loom

Computer Software

21.2%

Marketing and Advertising

13.1%

Information Technology and Services

11.7%

Consulting

3.1%

Accounting

3.0%

Other

47.8%

[![StoryXpress](https://images.g2crowd.com/uploads/product/hd_favicon/22b1cb71b31ed664d9999dd2c338c054/storyxpress.svg "StoryXpress")](https://www.g2.com/products/storyxpress/reviews)
StoryXpress

Marketing and Advertising

20.0%

Information Technology and Services

16.0%

Computer Software

12.0%

Consumer Services

8.0%

Apparel & Fashion

8.0%

Other

36.0%

FAQs

## Loom vs StoryXpress FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between Loom vs StoryXpress?

StoryXpress stands out for higher reviewer satisfaction on setup and support, while Loom leads in review volume and all-time cited strengths.

| | [Loom](https://www.g2.com/products/atlassian-loom/reviews) | [StoryXpress](https://www.g2.com/products/storyxpress/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.7/5 (2,413 reviews) | 4.9/5 (25 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 9.4 | 9.8 |
| Quality of Support score | 8.9 | 9.7 |
| Top Reviewer-Cited Strength | Ease of Use (330 all-time mentions) | User Interface and Branding Customization |

### How do the pricing models of Loom and StoryXpress compare?

StoryXpress is rated higher for value, with reviewers expressing greater satisfaction with its affordability and feature set.

- **Loom:** In recent reviews, several reviewers express frustration with Loom's price increases and limitations on the free plan, noting that costs rise quickly for team-wide use.
- **StoryXpress:** Reviewers consistently highlight StoryXpress as "very affordable" and praise its value for money, especially for small businesses and those seeking branding features.
- **Switching reasons:** Recent reviewers mention switching to StoryXpress for its lower cost and broader feature set, including branding and analytics.

### What are the best alternatives to Loom and StoryXpress?

The top 3 alternatives to Loom and StoryXpress are Vidyard, Zight, and Hippo Video.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Loom](https://www.g2.com/products/atlassian-loom/reviews) | 4.7/5 (2,413 reviews) | Small-Business | Recent reviews cite price increases and free plan limitations | Ease of Use (330 all-time mentions) |
| [StoryXpress](https://www.g2.com/products/storyxpress/reviews) | 4.9/5 (25 reviews) | Small-Business | Reviewers highlight affordability and value | User Interface and Branding Customization |
| [Vidyard](https://www.g2.com/products/vidyard/reviews) | 4.5/5 (834 reviews) | Small-Business | — | — |
| [Zight](https://www.g2.com/products/zight/reviews) | 4.6/5 (1,234 reviews) | Small-Business | — | — |
| [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) | 4.5/5 (736 reviews) | Small-Business | — | — |

### Which Video Communications features should I prioritize when comparing Loom and StoryXpress?

Buyers comparing Loom and StoryXpress should prioritize Ease of Setup, Quality of Support, Branding Customization, Integrations, and Screen Recording capabilities.

- **Ease of Setup:** Loom scores 9.4, StoryXpress 9.8.
- **Quality of Support:** Loom scores 8.9, StoryXpress 9.7.
- **Branding Customization:** StoryXpress is frequently praised for custom branding and video page customization; Loom does not have reviewer-cited strengths in this area.
- **Integrations:** Loom is cited in 111 reviews for Slack integration and 11 for Jira; StoryXpress reviewers mention integrations with MailChimp, Calendly, and Zapier.
- **Screen Recording:** Loom has 207 all-time mentions for screen recording; StoryXpress is consistently praised for its Chrome extension and screen recording flexibility.

### What are the pros and cons of Loom vs StoryXpress?

Loom's headline strength is ease of use, while StoryXpress is most praised for branding customization and support.

- **Loom strengths:** Ease of Use (330 all-time mentions), Easy Recording (260), Screen Recording (207), Easy Sharing (192), Time-saving (155), AI Integration (127).
- **Loom trade-offs:** 147 all-time mentions of recording issues, frequent complaints about price increases and free plan limitations, limited video editing and customization compared to dedicated editors.
- **StoryXpress strengths:** Reviewers highlight user interface, Chrome extension, custom branding, video analytics, and integrations with MailChimp, Calendly, and Zapier. High satisfaction with support and setup.
- **StoryXpress trade-offs:** Occasional bugs with Chrome extension login, some editing features take time to update, and reviewers note a desire for more advanced desktop apps and higher video resolution.

### Is Loom or StoryXpress better for small businesses?

StoryXpress is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Loom:** Largest segment is Small-Business; reviewers appreciate ease of use but frequently cite concerns about pricing and feature limitations for teams.
- **StoryXpress:** Largest segment is Small-Business; reviewers consistently praise affordability, ease of setup, and branding features as ideal for small teams.

### Which Video Communications platform has better integrations?

StoryXpress is favored for integrations, with reviewers highlighting a broader range of supported tools.

- **Loom:** 111 reviews mention its Slack integration, and 11 mention Jira integration.
- **StoryXpress:** Reviewers cite integrations with MailChimp, Calendly, and Zapier, enabling automation and CRM workflows.

### How do Loom and StoryXpress compare on customer support?

StoryXpress leads on Quality of Support, with a 0.8-point advantage over Loom (9.7 vs 8.9).

- **Loom:** Reviewers describe support as generally responsive but note frustration with billing and account management, and some report difficulty reaching support after recent changes.
- **StoryXpress:** Reviewers consistently praise the support team as "wonderful," "quick at responding," and "very helpful," with multiple mentions of fast issue resolution and proactive assistance.

### Which is easier to implement, Loom or StoryXpress?

StoryXpress is easier to implement, with a 0.4-point lead in Ease of Setup (9.8 vs 9.4).

- **Loom:** Reviewers describe Loom as "very easy" and "plug and play" to set up, with most citing a straightforward onboarding process.
- **StoryXpress:** Reviewers consistently rate setup as "one click," "self-explanatory," and "takes nothing to get started," with no reported setup barriers.

### Which product has better Screen Recording?

Loom is more frequently cited for Screen Recording, but both products receive strong reviewer praise for this feature.

- **Loom:** 207 all-time mentions for screen recording, Ease of Use score 9.3, and reviewers highlight quick, easy screen capture and sharing.
- **StoryXpress:** Reviewers consistently praise the Chrome extension for flexible screen recording, with an Ease of Use score of 9.7 and frequent mentions of annotation and branding tools.

Alternatives

**Loom Alternatives**

 ![Vidyard](https://images.g2crowd.com/uploads/product/hd_favicon/b8eeb74c6c12ccc5f1ce6876e0229a33/vidyard.svg "Vidyard")

[
Vidyard
](/products/vidyard/reviews)

 ![Zight](https://images.g2crowd.com/uploads/product/hd_favicon/862c5bef45c43a4e60f04768a0964618/zight.svg "Zight")

[
Zight
](/products/zight/reviews)

 ![Hippo Video](https://images.g2crowd.com/uploads/product/hd_favicon/a4a8a5c248ec0fa6e763d4d92b9940d0/hippo-video-hippo-video.svg "Hippo Video")

[
Hippo Video
](/products/hippo-video-hippo-video/reviews)

 ![Snagit](https://images.g2crowd.com/uploads/product/hd_favicon/cf48c4809298cff042c6b2a089194d06/snagit.svg "Snagit")

[
Snagit
](/products/snagit/reviews)

**StoryXpress Alternatives**

 ![Zight](https://images.g2crowd.com/uploads/product/hd_favicon/862c5bef45c43a4e60f04768a0964618/zight.svg "Zight")

[
Zight
](/products/zight/reviews)

 ![Vidyard](https://images.g2crowd.com/uploads/product/hd_favicon/b8eeb74c6c12ccc5f1ce6876e0229a33/vidyard.svg "Vidyard")

[
Vidyard
](/products/vidyard/reviews)

 ![Snagit](https://images.g2crowd.com/uploads/product/hd_favicon/cf48c4809298cff042c6b2a089194d06/snagit.svg "Snagit")

[
Snagit
](/products/snagit/reviews)

 ![BombBomb](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9d8c2ccc0c884ab29ebd397cee8d4a3c/bombbomb.png "BombBomb")

[
BombBomb
](/products/bombbomb/reviews)