# Loom vs StoryXpress Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Loom excels in user satisfaction, particularly for its ease of use and quick setup. Users appreciate how they can instantly record their screens with voice and share links without complicated processes, making it ideal for explaining tasks clearly.
- **Users say** that StoryXpress stands out for its customization options, allowing users to create branded video pages effortlessly. This feature is particularly praised for enhancing customer support videos, as it enables users to add calls to action and personalize their content.
- **Reviewers mention** that Loom's strong performance in video email capabilities is a significant advantage, with users highlighting its effectiveness in facilitating asynchronous communication and idea sharing among team members.
- **According to verified reviews** , StoryXpress offers a user-friendly interface and a smooth video player, which users find appealing for quick recordings. The Chrome extension is also noted for its convenience, making it easy to capture and share content on the go.
- **G2 reviewers highlight** that while Loom has a larger market presence and a higher overall satisfaction score, StoryXpress receives commendations for its quality of support, with users noting the helpfulness of the support staff as a key benefit.
- **Users report** that Loom's recent updates and features, such as AI-generated summaries, enhance its usability for project management and video updates, whereas StoryXpress, despite its strengths, has fewer recent reviews, indicating less current user engagement.



| | Loom | StoryXpress | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 2,409 | 25 | 
| **Largest Market Segment** | Small-Business (61.5% of reviews) | Small-Business (84.0% of reviews) | 
| **Entry Level Price** | $0.00 1 User Per Month | Starting at $10.00 Per Month | 

---
## Top Pros & Cons

### Loom

Pros:
- Ease of Use (330 reviews)
- Easy Recording (260 reviews)

Cons:
- Recording Issues (147 reviews)
- Limited Features (82 reviews)

### StoryXpress

**Not enough data**

---
## Ratings Comparison
| Rating | Loom | StoryXpress | 
|---|---|---|
  | **Meets Requirements** | 9.2 (1332 reviews) | 9.2 (22 reviews) | 
  | **Ease of Use** | 9.3 (1540 reviews) | 9.7 (22 reviews) | 
  | **Ease of Setup** | 9.4 (725 reviews) | 9.8 (10 reviews) | 
  | **Ease of Admin** | 9.2 (309 reviews) | 9.7 (10 reviews) | 
  | **Quality of Support** | 8.9 (869 reviews) | 9.7 (20 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (289 reviews) | 9.3 (9 reviews) | 
  | **Product Direction (% positive)** | 8.8 (1261 reviews) | 9.4 (19 reviews) | 

---
## Pricing

### Loom

#### Entry-Level Pricing

Plan: Starter

Price: $0.00 1 User Per Month

Description: Get started with video communication. On our Starter plan, you can invite up to 10 users. Each user can enjoy 25 Loom videos (5 minutes per video), unlimited screenshots, unlimited meeting recording length, transcriptions in 50+ languages, video comments, and emoji reactions.


Key Features:
- Screen & cam bubble recording
- Meeting recordings
- Screenshots

[Browse all 4 editions](https://www.g2.com/products/atlassian-loom/pricing)

#### Free Trial

Yes

### StoryXpress

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $10.00 Per Month

Description: For small teams to record, upload, and share videos in just a few clicks.

Key Features:
- Video Recording and Hosting
- Video Editing
- Video Sharing

[Browse all 3 editions](https://www.g2.com/products/storyxpress/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Loom** | 8.6/10 | 1050 |
| **StoryXpress** | 9.3/10 | 18 |

#### Platform Basics

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Screen Capture** | 9.3 (922 reviews) | 9.2 (16 reviews) | 
| **Video Capture** | 9.5 (1009 reviews) | 9.6 (18 reviews) | 
| **Image Editor** | 7.7 (535 reviews) | Feature Not Available | 

#### Platform Content

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Scrolling Capture** | 8.7 (744 reviews) | Feature Not Available | 
| **Text Extraction** | 8.0 (660 reviews) | Feature Not Available | 
| **Screen Record** | 9.5 (998 reviews) | 9.4 (18 reviews) | 

#### Platform Additional Functionality

| Feature | Loom | StoryXpress | 
|---|---|---|
| **File Sharing** | 8.8 (791 reviews) | 9.7 (15 reviews) | 
| **Platform Search** | 8.3 (701 reviews) | 8.6 (11 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (93 reviews) | Not enough data | 

### Video Hosting

| Product | Score | Reviews |
|---|---|---|
| **Loom** | 8.4/10 | 153 |
| **StoryXpress** | N/A | N/A |

#### Hosting

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Video player** | 9.3 (133 reviews) | Not enough data | 
| **Profile channel** | 8.5 (110 reviews) | Not enough data | 
| **Live streaming** | 7.5 (88 reviews) | Not enough data | 

#### Management

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Video management** | 9.1 (134 reviews) | Not enough data | 
| **Distribution** | 9.2 (123 reviews) | Not enough data | 
| **Private upload** | 8.9 (121 reviews) | Not enough data | 
| **Collaboration** | 9.2 (117 reviews) | Not enough data | 

#### Marketing

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Monetization** | Feature Not Available | Not enough data | 
| **Engagement tools** | 8.7 (108 reviews) | Not enough data | 
| **SEO** | 7.8 (35 reviews) | Not enough data | 
| **Social sharing** | 8.4 (39 reviews) | Not enough data | 

#### Insights

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Analytics** | 8.7 (107 reviews) | Not enough data | 
| **Integrations** | 8.6 (107 reviews) | Not enough data | 

#### Generative AI

| Feature | Loom | StoryXpress | 
|---|---|---|
| **AI Text-to-Image** | 7.4 (60 reviews) | Not enough data | 
| **AI Text-to-Video** | 7.6 (59 reviews) | Not enough data | 
| **AI Text-to-3D** | 7.1 (58 reviews) | Not enough data | 

#### Platform

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Content organization** | 8.8 (34 reviews) | Not enough data | 
| **Video editing** | 8.6 (35 reviews) | Not enough data | 
| **Analytics** | 8.5 (37 reviews) | Not enough data | 
| **User engagement** | 8.1 (34 reviews) | Not enough data | 
| **Integrations** | 8.7 (35 reviews) | Not enough data | 
| **Live streaming** | 8.0 (33 reviews) | Not enough data | 

#### Security

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Encoding and transcoding** | 8.5 (35 reviews) | Not enough data | 
| **Security and privacy** | 8.9 (36 reviews) | Not enough data | 

#### Agentic AI - Video Hosting

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (28 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (28 reviews) | Not enough data | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Loom** | 7.9/10 | 125 |
| **StoryXpress** | N/A | N/A |

#### Customization

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Branding** | 8.3 (93 reviews) | Not enough data | 
| **Customizable Thumbnails** | 8.2 (94 reviews) | Not enough data | 
| **Custom Metadata** | Feature Not Available | Not enough data | 
| **Annotations** | 7.9 (62 reviews) | Not enough data | 

#### Organization

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Availability Scheduling** | 7.8 (65 reviews) | Not enough data | 
| **Workflows** | 7.9 (62 reviews) | Not enough data | 
| **Playlists** | 8.0 (82 reviews) | Not enough data | 
| **Deep Search** | 7.8 (60 reviews) | Not enough data | 
| **Analytics** | 8.2 (91 reviews) | Not enough data | 
| **Permissions** | 8.4 (88 reviews) | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (26 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (25 reviews) | Not enough data | 

### Video Email

| Product | Score | Reviews |
|---|---|---|
| **Loom** | 8.3/10 | 326 |
| **StoryXpress** | N/A | N/A |

#### Video Creation

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Screen Recording** | 9.6 (293 reviews) | Not enough data | 
| **Video Upload** | 9.1 (192 reviews) | Not enough data | 
| **Unlimited Video Storage** | 9.2 (263 reviews) | Not enough data | 
| **Live Video Streaming** | Feature Not Available | Not enough data | 
| **Video Player Customization** | Feature Not Available | Not enough data | 

#### Software Delivery

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Mobile Application** | 8.3 (211 reviews) | Not enough data | 
| **Browser Extension** | 8.9 (273 reviews) | Not enough data | 
| **API / Integrations** | 8.2 (192 reviews) | Not enough data | 

#### Analytics

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Recipient Tracking** | 8.7 (268 reviews) | Not enough data | 
| **Campaign Performance Tracking** | Feature Not Available | Not enough data | 
| **Thread Length Tracking** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Loom | StoryXpress | 
|---|---|---|
| **AI Text-to-Image** | 7.4 (122 reviews) | Not enough data | 
| **AI Text-to-3D** | 7.1 (120 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (128 reviews) | Not enough data | 
| **AI Text-to-Music** | 6.9 (120 reviews) | Not enough data | 

#### Agentic AI - Video Email

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (39 reviews) | Not enough data | 

### Video Communications

| Product | Score | Reviews |
|---|---|---|
| **Loom** | 8.6/10 | 667 |
| **StoryXpress** | N/A | N/A |

#### Platform Features

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Video Capture** | 9.4 (582 reviews) | Not enough data | 
| **Image Editor** | 7.6 (395 reviews) | Not enough data | 
| **Screen Capture** | 9.1 (503 reviews) | Not enough data | 
| **Scrolling Capture** | 8.5 (384 reviews) | Not enough data | 
| **Screen Record** | 9.5 (591 reviews) | Not enough data | 
| **Text Extraction** | 8.1 (359 reviews) | Not enough data | 

#### Organization

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Search** | 8.5 (446 reviews) | Not enough data | 
| **Permissions** | 8.4 (449 reviews) | Not enough data | 
| **Organization** | 8.7 (484 reviews) | Not enough data | 

#### Customization

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Customizable Thumbnails** | 8.3 (419 reviews) | Not enough data | 
| **Annotations** | 8.3 (401 reviews) | Not enough data | 
| **Frames & Background** | 8.1 (403 reviews) | Not enough data | 

#### Analytics

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Viewer Reactions** | 8.9 (488 reviews) | Not enough data | 
| **Engagement Insights** | 8.9 (467 reviews) | Not enough data | 
| **Viewer Insights** | 8.8 (473 reviews) | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Loom** | 7.6/10 | 23 |
| **StoryXpress** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Agenda Management** | 8.3 (18 reviews) | Not enough data | 
| **Virtual Meeting Hosting** | 7.6 (18 reviews) | Not enough data | 
| **Automated Scheduling** | 7.5 (18 reviews) | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Automated Note-Taking** | 8.1 (18 reviews) | Not enough data | 
| **Voice Recognition** | 7.8 (18 reviews) | Not enough data | 
| **Action Item Tracking** | 8.0 (18 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Sentiment Analysis** | 7.2 (17 reviews) | Not enough data | 
| **Personalization** | 7.3 (17 reviews) | Not enough data | 
| **Smart Summaries** | 7.5 (17 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Language Translation** | 7.8 (17 reviews) | Not enough data | 
| **Real-Time Transcription** | 8.1 (18 reviews) | Not enough data | 
| **Accessibility Guidelines Compliance** | 7.6 (16 reviews) | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (17 reviews) | Not enough data | 
| **Decision Making** | 7.5 (17 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Loom | StoryXpress | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Video Email Software](https://www.g2.com/categories/video-email), [Video CMS Software](https://www.g2.com/categories/video-cms), [Video Hosting Platforms](https://www.g2.com/categories/video-hosting-platforms), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture)

**Unique to Loom (2):** [Video Communications Software](https://www.g2.com/categories/video-communications), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)



---
## Reviewer Demographics

### By Company Size

| Segment | Loom | StoryXpress | 
|---|---|---|
| **Small-Business** | 61.5% | 84.0% | 
| **Mid-Market** | 31.3% | 16.0% | 
| **Enterprise** | 7.2% | 0% | 

### By Industry

#### Loom

- **Computer Software:** 21.2%
- **Marketing and Advertising:** 13.1%
- **Information Technology and Services:** 11.7%
- **Consulting:** 3.1%
- **Financial Services:** 3.1%
- **Accounting:** 3.0%
- **Design:** 2.6%
- **Health, Wellness and Fitness:** 2.4%
- **Real Estate:** 2.3%
- **Education Management:** 2.3%
- **Other:** 35.2%

#### StoryXpress

- **Marketing and Advertising:** 20.0%
- **Information Technology and Services:** 16.0%
- **Computer Software:** 12.0%
- **Consumer Services:** 8.0%
- **Apparel & Fashion:** 8.0%
- **Professional Training & Coaching:** 4.0%
- **Online Media:** 4.0%
- **Logistics and Supply Chain:** 4.0%
- **Individual & Family Services:** 4.0%
- **Health, Wellness and Fitness:** 4.0%
- **Other:** 16.0%

---
## Alternatives

### Alternatives to Loom

- [Vidyard](https://www.g2.com/products/vidyard/reviews) — 4.5/5 stars (832 reviews)
- [Zight](https://www.g2.com/products/zight/reviews) — 4.6/5 stars (1233 reviews)
- [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) — 4.5/5 stars (736 reviews)
- [Snagit](https://www.g2.com/products/snagit/reviews) — 4.7/5 stars (5877 reviews)
- [Wistia](https://www.g2.com/products/wistia/reviews) — 4.6/5 stars (1140 reviews)
- [Vimeo](https://www.g2.com/products/vimeo/reviews) — 4.3/5 stars (721 reviews)
- [BombBomb](https://www.g2.com/products/bombbomb/reviews) — 4.7/5 stars (585 reviews)
- [Sendspark](https://www.g2.com/products/sendspark/reviews) — 4.7/5 stars (372 reviews)
- [ScreenPal](https://www.g2.com/products/screenpal/reviews) — 4.5/5 stars (137 reviews)
- [Camtasia](https://www.g2.com/products/camtasia/reviews) — 4.6/5 stars (1713 reviews)

### Alternatives to StoryXpress

- [Zight](https://www.g2.com/products/zight/reviews) — 4.6/5 stars (1233 reviews)
- [Vidyard](https://www.g2.com/products/vidyard/reviews) — 4.5/5 stars (832 reviews)
- [Snagit](https://www.g2.com/products/snagit/reviews) — 4.7/5 stars (5877 reviews)
- [BombBomb](https://www.g2.com/products/bombbomb/reviews) — 4.7/5 stars (585 reviews)
- [Camtasia](https://www.g2.com/products/camtasia/reviews) — 4.6/5 stars (1713 reviews)
- [Vimeo](https://www.g2.com/products/vimeo/reviews) — 4.3/5 stars (721 reviews)
- [Quickpage](https://www.g2.com/products/quickpage/reviews) — 4.8/5 stars (553 reviews)
- [Wistia](https://www.g2.com/products/wistia/reviews) — 4.6/5 stars (1140 reviews)
- [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) — 4.5/5 stars (736 reviews)
- [Dubb: Sales Video System + CRM](https://www.g2.com/products/dubb-sales-video-system-crm/reviews) — 4.6/5 stars (571 reviews)

---
## Top Discussions

### Loom

- Title: [What is Loom software used for?](https://www.g2.com/discussions/what-is-loom-software-used-for) — 4 comments, 1 upvote
  > **Top comment:** "Video and screen recordings"
- Title: [Loom Alternatives](https://www.g2.com/discussions/loom-alternatives) — 4 comments, 1 upvote
  > **Top comment:** "Sure, Loom isn’t as great a video recorder as you’d hoped.

But that’s alright because there are tons of great  loom alternatives instead!
To know the..."
- Title: [What's the easiest way to splice two videos together?](https://www.g2.com/discussions/what-s-the-easiest-way-to-splice-two-videos-together) — 3 comments, 3 upvotes
  > **Top comment:** "Once you record a loom, all you have to do is click the “Add clips” button that now appears as part of your editing options. That button will allow you to..."
- Title: [How can I best use Loom's video recording features to create engaging content for team communication?](https://www.g2.com/discussions/how-can-i-best-use-loom-s-video-recording-features-to-create-engaging-content-for-team-communication) — 2 comments
  > **Top comment:** "For SOP development, and for construvtive / critical feedback :) "
- Title: [Can you record computer audio?](https://www.g2.com/discussions/can-you-record-computer-audio) — 2 comments, 1 upvote
  > **Top comment:** "100% You can grab a screenshot or record a personalized video w/ audio. "

### StoryXpress

- Title: [When does 1080p come?](https://www.g2.com/discussions/29645-when-does-1080p-come) — 1 comment
  > **Top comment:** "Hi Alvaro,

We are launching our desktop app in September, which will support 1080p and higher. And we will be following up with Mobile app too...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atlassian-loom-vs-storyxpress)