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Compare Atlassian Data Center and Device42, A Freshworks Company 
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At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (48.9% of reviews)
Entry-Level Pricing
No pricing available
$ Up to 250 devices
Atlassian Data Center
Star Rating
(21)4.4 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Atlassian Data CenterDevice42, A Freshworks Company
Star Rating
(50)4.7 out of 5
Market Segments
Enterprise (48.9% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Device42 excels in asset inventory management, particularly highlighting its Hardware Asset Inventory feature with a score of 9.0, which users find comprehensive and easy to navigate.
- Users report that Atlassian Data Center shines in its ease of use, with a score of 8.0, making it a preferred choice for teams looking for a straightforward setup and user-friendly interface.
- Reviewers mention that Device42's quality of support is exceptional, scoring 9.5, with many users praising the responsiveness and helpfulness of the support team during critical issues.
- G2 users highlight that Atlassian Data Center has a strong focus on integrations, scoring 8.6, which allows for seamless connectivity with other tools, enhancing overall workflow efficiency.
- Users on G2 indicate that Device42's product direction is promising, with a score of 9.4, suggesting that the company is committed to continuous improvement and innovation based on user feedback.
- Reviewers mention that while Device42 has a robust asset discovery feature with a score of 8.8, some users feel that its mobile asset inventory feature, scoring only 6.7, could use significant enhancements to meet on-the-go needs.
Pricing
Entry-Level Pricing
Atlassian Data Center
No pricing availableFree Trial
Atlassian Data Center
No trial information availableDevice42, A Freshworks Company
Free Trial is available
Ratings
Meets Requirements
9.3
10
9.0
40
Ease of Use
8.0
10
8.9
40
Ease of Setup
Not enough data
8.5
36
Ease of Admin
Not enough data
8.8
33
Quality of Support
9.0
8
9.5
39
Has the product been a good partner in doing business?
Not enough data
9.5
32
Product Direction (% positive)
7.1
8
9.4
39
Features by Category
Asset Inventory
Not enough data
9.0
15
Not enough data
8.8
12
Not enough data
8.1
9
Not enough data
6.9
6
Not enough data
8.8
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.1
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
14
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Categories
Categories
Shared Categories
Atlassian Data Center and Device42, A Freshworks Company are categorized as Data Center Infrastructure Management (DCIM)
Unique Categories
Atlassian Data Center has no unique categories
Device42, A Freshworks Company is categorized as ServiceNow Store Apps and IT Asset Management
Reviews
Reviewers' Company Size
Atlassian Data Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Device42, A Freshworks Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.0%
Information Technology and Services
20.0%
Information Services
10.0%
Automotive
10.0%
Marketing and Advertising
5.0%
Other
25.0%
Information Technology and Services
24.4%
Financial Services
11.1%
Computer Software
8.9%
Leisure, Travel & Tourism
6.7%
Insurance
6.7%
Other
42.2%
Alternatives
Discussions
Atlassian Data Center has no discussions with answers
How does Device42 work?
1 Comment
YH
In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud....Read more
How much does Device42 cost?
1 Comment
YH
Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price...Read more
What is a CMDB used for?
1 Comment
YH
Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT...Read more
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