# Atlassian Advisory Services vs Atlassian Enterprise Support Comparison | | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | | **Total Reviews** | 25 | 38 | | **Largest Market Segment** | Mid-Market (48.0% of reviews) | Mid-Market (47.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Meets Requirements** | 8.9 (19 reviews) | 8.9 (26 reviews) | | **Ease of Use** | 8.6 (19 reviews) | 8.6 (27 reviews) | | **Ease of Setup** | Not enough data | 8.3 (10 reviews) | | **Ease of Admin** | Not enough data | 8.3 (10 reviews) | | **Quality of Support** | 8.4 (18 reviews) | 8.4 (25 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.6 (11 reviews) | | **Product Direction (% positive)** | 8.5 (16 reviews) | 8.6 (25 reviews) | --- ## Pricing ### Atlassian Advisory Services #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Atlassian Enterprise Support #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Remote Support | Product | Score | Reviews | |---|---|---| | **Atlassian Advisory Services** | N/A | N/A | | **Atlassian Enterprise Support** | 8.0/10 | 12 | #### Administration | Feature | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Screen Sharing** | Not enough data | 8.3 (10 reviews) | | **File Sharing** | Not enough data | 8.0 (11 reviews) | | **Session Recording** | Not enough data | 8.1 (8 reviews) | | **Unattended Remote Access** | Not enough data | 8.1 (8 reviews) | | **Multi - Session Handling** | Not enough data | 8.1 (9 reviews) | | **Multi-Monitor Support** | Not enough data | 7.8 (9 reviews) | #### Maintenance | Feature | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Remote Reboot** | Not enough data | 7.7 (8 reviews) | | **Remote Printing** | Not enough data | 7.5 (8 reviews) | #### Communication | Feature | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Text Chat** | Not enough data | 7.9 (12 reviews) | | **VoIP** | Not enough data | 8.0 (9 reviews) | | **Video Conference Call** | Not enough data | 8.0 (9 reviews) | | **Screen Annotations** | Not enough data | 8.0 (9 reviews) | #### Security | Feature | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Data Encryption** | Not enough data | 8.0 (9 reviews) | | **Compliance** | Not enough data | 8.3 (9 reviews) | #### Device Support | Feature | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Mobile Device Access** | Not enough data | 7.2 (9 reviews) | | **Multi-Platform Support** | Not enough data | 8.2 (10 reviews) | | **Cross-Platform** | Not enough data | 8.2 (11 reviews) | #### Performance | Feature | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Reporting** | Not enough data | 8.0 (11 reviews) | --- ## Categories **Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support) --- ## Reviewer Demographics ### By Company Size | Segment | Atlassian Advisory Services | Atlassian Enterprise Support | |---|---|---| | **Small-Business** | 36.0% | 31.6% | | **Mid-Market** | 48.0% | 47.4% | | **Enterprise** | 16.0% | 21.1% | ### By Industry #### Atlassian Advisory Services - **Information Technology and Services:** 16.0% - **Telecommunications:** 8.0% - **Computer Software:** 8.0% - **Logistics and Supply Chain:** 8.0% - **Financial Services:** 8.0% - **Airlines/Aviation:** 4.0% - **Architecture & Planning:** 4.0% - **Automotive:** 4.0% - **Construction:** 4.0% - **E-Learning:** 4.0% - **Other:** 32.0% #### Atlassian Enterprise Support - **Information Technology and Services:** 23.7% - **Computer Software:** 18.4% - **Financial Services:** 7.9% - **Automotive:** 5.3% - **Security and Investigations:** 5.3% - **Marketing and Advertising:** 5.3% - **Banking:** 2.6% - **Consumer Electronics:** 2.6% - **Consumer Services:** 2.6% - **Electrical/Electronic Manufacturing:** 2.6% - **Other:** 23.7% --- ## Alternatives ### Alternatives to Atlassian Advisory Services - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3972 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1095 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4311 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1172 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3978 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1049 reviews) ### Alternatives to Atlassian Enterprise Support - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (760 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3972 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4311 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1172 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3978 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1095 reviews) --- ## Top Discussions ### Atlassian Advisory Services No discussions available for this product. ### Atlassian Enterprise Support No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atlassian-advisory-services-vs-atlassian-enterprise-support)