Compare Atera and Zabbix 
Featured Products
At a Glance
Market Segments
Small-Business (60.6% of reviews)
Mid-Market (52.2% of reviews)
Entry-Level Pricing
Free Trial
Free With One-Time Purchase
Atera
Star Rating
(1,070)4.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansZabbix
Star Rating
(206)4.4 out of 5
Market Segments
Mid-Market (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user-friendliness, with many users appreciating its intuitive interface and easy navigation. One user highlighted how the menu is not confusing, making it easier to manage tasks like patching and ticketing without a large team.
- Users say Zabbix offers robust monitoring capabilities, particularly for those who need extensive customization. Reviewers noted its ability to conduct comprehensive monitoring across various layers and its flexibility in creating items and templates, which is beneficial for more technical users.
- According to verified reviews, Atera's setup process is notably quick and straightforward, with users praising the initial onboarding experience. This ease of setup allows businesses to start managing their IT services efficiently without a steep learning curve.
- Reviewers mention that Zabbix provides a free download option, making it an attractive choice for startups and smaller businesses looking for a cost-effective monitoring solution. Users appreciate the functionality and compatibility it offers, especially for those who are technically inclined.
- G2 reviewers highlight Atera's unique licensing structure, which counts by technician rather than by endpoint. This approach is particularly appealing to managed service providers (MSPs) as it allows for scalable growth without incurring additional costs for each device managed.
- Users report that while Zabbix is powerful in performance monitoring, it may require more technical expertise to fully leverage its capabilities. Some users expressed challenges in configuration, which could be a barrier for less experienced teams compared to Atera's more accessible features.
Pricing
Entry-Level Pricing
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
Atera
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
8.8
873
8.7
173
Ease of Use
9.2
952
7.4
173
Ease of Setup
9.1
804
7.5
105
Ease of Admin
9.0
595
8.0
102
Quality of Support
9.0
829
8.0
128
Has the product been a good partner in doing business?
9.2
587
8.2
80
Product Direction (% positive)
9.4
860
8.5
171
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Not enough data
Administration
8.0
155
Not enough data
8.3
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
157
Not enough data
8.3
155
Not enough data
8.4
154
Not enough data
Management
8.6
153
Not enough data
8.8
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
150
Not enough data
8.9
154
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
600
|
Verified
Not enough data
8.2
79
Not enough data
7.9
70
Not enough data
Monitoring and Management
9.1
616
|
Verified
Not enough data
8.3
544
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
75
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
92
Not enough data
Service Management
9.1
601
|
Verified
Not enough data
8.7
85
Not enough data
8.7
109
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Functionality
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
8.4
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
9.3
47
8.9
288
9.2
48
8.2
272
6.9
40
8.6
262
9.0
44
Monitoring - Network Monitoring
8.3
34
8.3
5
8.5
36
9.3
5
8.8
33
9.3
5
Management
8.4
259
8.8
45
8.4
260
8.5
47
7.9
248
7.8
42
Analytics - Network Monitoring
8.1
33
8.0
5
7.9
33
9.3
5
Security - Network Monitoring
8.4
34
9.3
5
7.8
35
8.7
5
8.2
33
8.3
5
Network Performance - Network Monitoring
8.1
33
9.0
5
8.1
33
8.0
5
AI Automation - Network Monitoring
7.6
32
5.3
5
7.5
32
7.0
5
7.3
32
5.7
5
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
Monitoring
Not enough data
9.2
33
Not enough data
8.7
29
Not enough data
8.9
30
Not enough data
9.1
33
Not enough data
Not enough data
Administration
Not enough data
8.9
31
Not enough data
8.9
30
Not enough data
9.1
28
Not enough data
Not enough data
Analysis
Not enough data
8.9
32
Not enough data
8.8
33
Not enough data
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.2
33
Not enough data
8.9
33
Not enough data
8.3
32
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.6
43
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
44
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
21
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
20
Not enough data
8.8
22
Not enough data
8.8
20
Not enough data
9.3
22
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
Monitoring
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.1
8
Not enough data
8.9
15
Response
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.1
12
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Feature Not Available
Not enough data
8.5
12
Functionality
Not enough data
8.3
13
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
8.2
14
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Generative AI
7.2
280
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and Zabbix are categorized as Network Monitoring
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.0%
Other
47.7%
Information Technology and Services
30.3%
Telecommunications
15.9%
Computer Software
11.9%
Computer & Network Security
6.0%
Internet
4.0%
Other
31.8%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more
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