G2 reviewers report that Atera excels in user-friendliness, with many users appreciating its intuitive interface and easy navigation. One user highlighted that the menu is not confusing, making it easier to manage tasks like patching and ticketing without a large team.
Users say that Tanium provides robust features for endpoint management, particularly in vulnerability management and threat hunting. Reviewers have noted its ability to deploy patches easily to servers and laptops, showcasing its effectiveness in maintaining security.
According to verified reviews, Atera's licensing structure is a significant advantage, as it counts by technician rather than by endpoint. This approach allows users to scale their operations affordably, which is particularly beneficial for managed service providers (MSPs).
Reviewers mention that Tanium, while powerful, can present challenges in configuration and setup. Some users have expressed that it may not always align perfectly with their specific workflow needs, which could lead to a steeper learning curve for new users.
G2 reviewers highlight Atera's quick implementation process, with many users praising the ease of setup. One user noted that the initial setup was extremely easy, allowing them to start using the software effectively right away.
Users report that Tanium offers detailed device data and real-time visibility into endpoints, which is a strong point for organizations focused on security. However, the overall satisfaction ratings indicate that Atera is currently favored for its comprehensive support and user experience.
How does your pricing compare to the traditional RMM vendors?
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Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
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Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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