Compare Atera vs Symantec IT Management Suite

See this
comparison of Atera vs. Symantec IT Management Suite
based on data from user reviews. Atera rates 4.6/5 stars with 41 reviews. Symantec IT Management Suite rates 4.5/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
POWER
$149
per technician / month
 
GROWTH
$119
per technician / month
 
PRO
$79
per technician / month
 
Free Trial
Free Trial Unavailable
Atera
POWER
$149per technician / month
GROWTH
$119per technician / month
PRO
$79per technician / month
Free Trial
Symantec IT Management Suite
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.6
Ease of Use
Ease of Use
9.3
7.9
Ease of Setup
Ease of Setup
9.5
7.9
Ease of Admin
Ease of Admin
8.9
8.0
Quality of Support
Quality of Support
9.2
7.6
Ease of Doing Business With
Ease of Doing Business With
9.3
7.8
Product Direction (% positive)
Product Direction (% positive)
9.7
8.1
Meets Requirements
Atera
8.7
Symantec IT Management Suite
8.6
Ease of Use
Atera
9.3
Symantec IT Management Suite
7.9
Ease of Setup
Atera
9.5
Symantec IT Management Suite
7.9
Ease of Admin
Atera
8.9
Symantec IT Management Suite
8.0
Quality of Support
Atera
9.2
Symantec IT Management Suite
7.6
Ease of Doing Business With
Atera
9.3
Symantec IT Management Suite
7.8
Product Direction (% positive)
Atera
9.7
Symantec IT Management Suite
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
65.9%
8.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.7%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.4%
75.0%
Atera
Small-Business
65.9%
Mid-Market
31.7%
Enterprise
2.4%
Symantec IT Management Suite
Small-Business
8.3%
Mid-Market
16.7%
Enterprise
75.0%

Reviewers' Industry

 
Information Technology and Services
43.9%
Logistics and Supply Chain
25.0%
 
Retail
7.3%
Information Technology and Services
25.0%
 
Computer Networking
4.9%
Banking
16.7%
 
Tobacco
2.4%
Research
8.3%
 
Real Estate
2.4%
Machinery
8.3%
 
Other
39.0%
Other
16.7%
Atera
Information Technology and Services
43.9%
Retail
7.3%
Computer Networking
4.9%
Tobacco
2.4%
Real Estate
2.4%
Other
39.0%
Symantec IT Management Suite
Logistics and Supply Chain
25.0%
Information Technology and Services
25.0%
Banking
16.7%
Research
8.3%
Machinery
8.3%
Other
16.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jason Z.
Administrator in Information Technology and Services

Atera gives me everything I need, at a great price, over the higher priced RMMs Its allowed me to do all the basic tasks, monitoring and management I as a provide could want.

Darren C.
Internal Consultant in Research

ITMS (the CMS - Client Management Suite) is most well suited to Windows enterprise management (it can also manage Mac & Linux in some ways but I have no exposure to this) including OS deployment, managed software deployment and security compliance. We have...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

Reporting, it shows failures where no patching was required, thereby offering quite a bit of confusion as to what really happened, where and what failed. TLS 1.0 is required, this requirement alone forces an admin to find another solution for secure...

Petr .
Administrator in Logistics and Supply Chain

Not much effective options for MSDW reporting. Had to create custom solution.

 
Atera
Most Helpful Favorable Review
Jason Z.
Administrator in Information Technology and Services

Atera gives me everything I need, at a great price, over the higher priced RMMs Its allowed me to do all the basic tasks, monitoring and management I as a provide could want.

Most Helpful Critical Review
Administrator

Reporting, it shows failures where no patching was required, thereby offering quite a bit of confusion as to what really happened, where and what failed. TLS 1.0 is required, this requirement alone forces an admin to find another solution for secure...

Symantec IT Management Suite
Most Helpful Favorable Review
Darren C.
Internal Consultant in Research

ITMS (the CMS - Client Management Suite) is most well suited to Windows enterprise management (it can also manage Mac & Linux in some ways but I have no exposure to this) including OS deployment, managed software deployment and security compliance. We have...

Most Helpful Critical Review
Petr .
Administrator in Logistics and Supply Chain

Not much effective options for MSDW reporting. Had to create custom solution.

Screenshots

 
1 of 4
2 of 4
3 of 4
4 of 4
No screenshots provided
Symantec IT Management Suite
No screenshots provided

Videos

 

An intro to Atera RMM, PSA & Remote Connection.

No videos provided
Atera

An intro to Atera RMM, PSA & Remote Connection.

Symantec IT Management Suite
No videos provided

Downloads

Symantec IT Management Suite
No downloads provided
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