# Atera vs SolarWinds Observability Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Atera excels in user experience, particularly with its intuitive interface that simplifies ticket management. Users appreciate how the ticketing workflow allows for easy tracking and updating of requests without the hassle of email chains, making it a favorite for IT support teams.
- **According to verified reviews** , Atera's implementation process is notably quick and user-friendly. New team members find it easy to adapt, as the logical layout of features helps them become comfortable with handling support tickets and remote sessions in just a few days.
- **Users say** that SolarWinds Observability offers a high degree of customization, which is beneficial for complex network and application designs. Reviewers highlight its adaptability, noting that it can be tailored to meet specific monitoring needs, although it requires a solid understanding of networking and ITSM.
- **Reviewers mention** that Atera's all-in-one platform is a significant advantage, allowing users to manage tickets, connect remotely, and check device health from a single screen. This integration reduces the need for excessive clicking and streamlines daily operations.
- **G2 reviewers indicate** that while SolarWinds Observability has strong performance monitoring capabilities, it may not be as user-friendly as Atera. Some users find that it demands a deeper knowledge of the tools and networking concepts, which can be a barrier for less experienced team members.
- **According to recent feedback** , Atera's support quality is highly rated, with users noting that the company is a good partner in business. In contrast, while SolarWinds Observability provides solid service management features, some users feel that its support could be improved to match the level of Atera's responsiveness.



| | Atera | SolarWinds Observability | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,211 | 855 | 
| **Largest Market Segment** | Small-Business (56.1% of reviews) | Enterprise (46.1% of reviews) | 
| **Entry Level Price** | Free Trial | Starting at $8.00 Per Month | 

---
## Top Pros & Cons

### Atera

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

### SolarWinds Observability

Pros:
- User Interface (41 reviews)
- Alerting System (22 reviews)

Cons:
- Learning Curve (13 reviews)
- Poor Customer Support (12 reviews)

---
## Ratings Comparison
| Rating | Atera | SolarWinds Observability | 
|---|---|---|
  | **Meets Requirements** | 8.8 (940 reviews) | 8.8 (656 reviews) | 
  | **Ease of Use** | 9.3 (1083 reviews) | 8.3 (697 reviews) | 
  | **Ease of Setup** | 9.2 (934 reviews) | 8.0 (493 reviews) | 
  | **Ease of Admin** | 9.0 (596 reviews) | 8.3 (480 reviews) | 
  | **Quality of Support** | 9.0 (894 reviews) | 8.2 (636 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (588 reviews) | 8.3 (448 reviews) | 
  | **Product Direction (% positive)** | 9.4 (921 reviews) | 8.2 (624 reviews) | 

---
## Pricing

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

### SolarWinds Observability

#### Entry-Level Pricing

Plan: Self-Hosted Essentials

Price: Starting at $8.00 Per Month

Description: Price per node per month, multi-year contract billed annually. Includes:

Key Features:
- Network Performance Monitoring
- Server and Application Monitoring
- Monitoring AWS®, Microsoft Azure®, and GCP®

[Browse all 4 editions](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 351 |
| **SolarWinds Observability** | N/A | N/A |

#### Ticket and Case Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (306 reviews) | Not enough data | 
| **Ticket response user experience** | 8.6 (305 reviews) | Not enough data | 
| **Workflow** | 8.5 (305 reviews) | Not enough data | 
| **Response Automation** | 8.3 (296 reviews) | Not enough data | 
| **SLA Management** | 8.2 (288 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.3 (293 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (293 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.2 (287 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | 7.2 (237 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (238 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 

#### Communication Channels

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Customer Portal** | 8.2 (290 reviews) | Not enough data | 
| **Email to Case** | 8.7 (288 reviews) | Not enough data | 
| **Chat/Live Support** | 8.1 (284 reviews) | Not enough data | 
| **Social Integration** | 6.4 (270 reviews) | Not enough data | 
| **Voice** | 6.2 (267 reviews) | Not enough data | 

#### Platform

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Mobile User Support** | 7.2 (298 reviews) | Not enough data | 
| **Customization ** | 7.8 (307 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (306 reviews) | Not enough data | 
| **Integration** | 8.1 (309 reviews) | Not enough data | 
| **Reporting** | 8.2 (315 reviews) | Not enough data | 
| **Dashboards** | 8.5 (311 reviews) | Not enough data | 

### Network Automation Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Configuration

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Automation Tools

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Network

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Scalability** | Not enough data | Not enough data | 
| **Inventory** | Not enough data | Not enough data | 
| **Infrastructure** | Not enough data | Feature Not Available | 
| **Remote Access** | Not enough data | Not enough data | 

#### Logistics

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Communication** | Not enough data | Not enough data | 
| **Scripting** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Feature Not Available | 

#### Security - Network Automation

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Security Automation** | Not enough data | Feature Not Available | 
| **User Authentication and Authorization** | Not enough data | Not enough data | 
| **Monitoring and Alerts** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 186 |
| **SolarWinds Observability** | N/A | N/A |

#### Administration

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Change Management** | 8.1 (157 reviews) | Not enough data | 
| **Asset Management** | 8.4 (162 reviews) | Not enough data | 
| **Reports & Analytics** | 8.7 (166 reviews) | Not enough data | 

#### Service Desk

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Help Desk** | 8.6 (162 reviews) | Not enough data | 
| **Incident Reports** | 8.3 (157 reviews) | Not enough data | 
| **Process Workflow** | 8.4 (156 reviews) | Not enough data | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Reporting** | 8.6 (157 reviews) | Not enough data | 
| **Administration Console** | 8.8 (156 reviews) | Not enough data | 
| **Access Management** | 8.7 (152 reviews) | Not enough data | 
| **Asset Management** | 8.4 (153 reviews) | Not enough data | 
| **Policy Dictation** | 8.2 (147 reviews) | Not enough data | 

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Ticketing System** | 8.5 (160 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (152 reviews) | Not enough data | 
| **Alerting** | 8.9 (157 reviews) | Not enough data | 
| **Automation** | 8.7 (155 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (22 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (22 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (22 reviews) | Not enough data | 
| **Decision Making** | 7.4 (21 reviews) | Not enough data | 

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 25 |

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Baseline** | Not enough data | Feature Not Available | 
| **Alerting** | Not enough data | 8.9 (22 reviews) | 
| **Multi-Site Monitoring** | Not enough data | 9.0 (20 reviews) | 
| **Reporting** | Not enough data | 8.6 (21 reviews) | 
| **Multi-Channel Alerting** | Not enough data | 8.3 (20 reviews) | 
| **Location Insights** | Not enough data | 7.9 (19 reviews) | 

#### Agentic AI - Website Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 830 |
| **SolarWinds Observability** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Device Management** | 9.0 (653 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.3 (112 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (75 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Remote Monitoring** | 9.2 (681 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (552 reviews) ✓ Verified | Not enough data | 
| **Application Deployment** | 8.3 (558 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 8.7 (641 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (82 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Workflow Management** | 8.7 (123 reviews) | Not enough data | 

#### Service Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Remote Access** | 9.1 (654 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.9 (101 reviews) | Not enough data | 
| **Ticketing** | 9.0 (162 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (106 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (91 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (81 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (83 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (88 reviews) | Not enough data | 
| **Decision Making** | 7.4 (82 reviews) | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Experience

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Session Replay** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Content Management** | Not enough data | Feature Not Available | 
| **Alerts** | Not enough data | Not enough data | 
| **Budget Analysis** | Not enough data | Feature Not Available | 

#### Performance

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Uptime Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Resource Monitoring** | Not enough data | Not enough data | 

### Network Security Policy Management (NSPM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Network Maintenance

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Policy Optimization** | Not enough data | Feature Not Available | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | 

#### Network Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Network Mapping** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Console** | Not enough data | Not enough data | 

#### Network Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Network Monitoring** | Not enough data | Not enough data | 
| **Configuration Monitoring** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 22 |

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Monitoring** | Not enough data | 9.0 (20 reviews) | 
| **Alerting** | Not enough data | 8.6 (12 reviews) | 
| **Logging** | Not enough data | 8.9 (11 reviews) | 
| **Response Time** | Not enough data | 8.3 (12 reviews) | 
| **Reporting** | Not enough data | 7.8 (9 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (11 reviews) | 

#### Agentic AI - Database Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.6/10 | 39 |
| **SolarWinds Observability** | N/A | N/A |

#### Scope

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Endpoint Inclusiveness** | 7.0 (32 reviews) | Feature Not Available | 
| **Multi-OS Support** | 8.0 (36 reviews) | Feature Not Available | 

#### Security

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (35 reviews) | Feature Not Available | 
| **Endpoint Protection** | 7.4 (33 reviews) | Feature Not Available | 
| **Remote Wiping** | 5.7 (27 reviews) | Feature Not Available | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Device Enrollment** | 8.2 (30 reviews) | Feature Not Available | 
| **Device Configuration** | 7.8 (29 reviews) | Feature Not Available | 
| **Device Compliance** | 7.5 (26 reviews) | Feature Not Available | 
| **Usage Information** | 7.9 (30 reviews) | Feature Not Available | 
| **Data Separation** | 6.1 (25 reviews) | Feature Not Available | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Feature Not Available | 
| **Multi-step Planning** | 7.5 (10 reviews) | Feature Not Available | 
| **Cross-system Integration** | 7.7 (10 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.0 (10 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.9 (11 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.1 (12 reviews) | Feature Not Available | 
| **Decision Making** | 8.0 (11 reviews) | Feature Not Available | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 311 |
| **SolarWinds Observability** | 8.1/10 | 104 |

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Performance Monitoring** | 8.9 (286 reviews) | 9.1 (88 reviews) | 
| **Alerting** | 8.9 (292 reviews) | 9.0 (86 reviews) | 
| **Improvement Suggestions** | 8.2 (274 reviews) | 7.7 (73 reviews) | 
| **Multi-Network Capability** | 8.6 (265 reviews) | 8.7 (76 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **360-Degree Network Visibility** | 8.3 (36 reviews) | 8.4 (19 reviews) | 
| **Automated Network Discovery** | 8.7 (41 reviews) | 7.6 (12 reviews) | 
| **Real-Time Monitoring** | 8.9 (37 reviews) | 8.2 (14 reviews) | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Performance Baseline** | 8.4 (261 reviews) | 8.4 (74 reviews) | 
| **Data Visualization** | 8.4 (263 reviews) | 8.7 (78 reviews) | 
| **Path Analysis** | 7.9 (250 reviews) | 8.2 (73 reviews) | 

#### Analytics - Network Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Predictive Performance Analytics** | 8.2 (35 reviews) | 7.8 (13 reviews) | 
| **Packet & Flow Analysis** | 8.0 (35 reviews) | 7.6 (13 reviews) | 

#### Security - Network Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Encrypted Data Transmission** | 8.5 (36 reviews) | 7.9 (13 reviews) | 
| **Zero Trust and Identity Management** | 7.8 (37 reviews) | 7.2 (12 reviews) | 
| **Integrated Network Security** | 8.3 (36 reviews) | 6.9 (12 reviews) | 

#### Network Performance - Network Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Dynamic Network Optimization** | 8.2 (35 reviews) | Feature Not Available | 
| **Automated Tasks Routing** | 8.2 (36 reviews) | 7.5 (12 reviews) | 

#### AI Automation - Network Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 7.7 (34 reviews) | 6.9 (13 reviews) | 
| **Self-Healing Networks** | 7.5 (34 reviews) | Feature Not Available | 
| **Predictive Network Maintenance** | 7.5 (34 reviews) | 6.8 (12 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (30 reviews) | Feature Not Available | 
| **Multi-step Planning** | 7.6 (29 reviews) | Feature Not Available | 
| **Cross-system Integration** | 7.6 (30 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.4 (29 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.6 (30 reviews) | Feature Not Available | 
| **Proactive Assistance** | 7.4 (30 reviews) | Feature Not Available | 
| **Decision Making** | 7.7 (30 reviews) | Feature Not Available | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.4/10 | 52 |

#### Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Usage Monitoring** | Not enough data | 9.0 (16 reviews) | 
| **Database Monitoring** | Not enough data | 8.7 (26 reviews) | 
| **API Monitoring** | Not enough data | 7.7 (15 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | Not enough data | 9.0 (32 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | Feature Not Available | 

#### Administration

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Activity Monitoring** | Not enough data | 8.7 (18 reviews) | 
| **Multi-Cloud Management** | Not enough data | 7.6 (16 reviews) | 
| **Automation** | Not enough data | 8.2 (16 reviews) | 
| **Auto-Scaling & Resource Optimization** | Not enough data | Feature Not Available | 

#### Analysis

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (24 reviews) | 
| **Dashboards and Visualizations** | Not enough data | 8.9 (38 reviews) | 
| **Spend Forecasting and Optimization** | Not enough data | 7.7 (15 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | 8.3 (8 reviews) | 
| **AI-Driven Insight Recommendations** | Not enough data | 9.0 (5 reviews) | 

### Network Traffic Analysis (NTA)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.0/10 | 25 |

#### Automation

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Metadata Management** | Not enough data | Feature Not Available | 
| **Artificial Intelligence & Machine Learning** | Not enough data | Feature Not Available | 
| **Response Automation** | Not enough data | 6.9 (12 reviews) | 
| **Continuous Analysis** | Not enough data | 7.9 (16 reviews) | 

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Multi-Network Capability** | Not enough data | 8.0 (14 reviews) | 
| **Anomaly Detection** | Not enough data | 7.6 (15 reviews) | 
| **Network Visibility** | Not enough data | 9.2 (21 reviews) | 
| **Scalability** | Not enough data | 8.1 (18 reviews) | 

#### Incident Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Incident Logs** | Not enough data | 7.6 (16 reviews) | 
| **Incident Alerts** | Not enough data | 8.2 (16 reviews) | 
| **Incident Reporting** | Not enough data | 8.4 (18 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 26 |
| **SolarWinds Observability** | N/A | N/A |

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Artificial Intelligence** | 9.0 (8 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | 8.8 (8 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Root Cause Identification** | 7.9 (7 reviews) | Not enough data | 
| **Proactive Identification** | 8.7 (9 reviews) | Not enough data | 
| **Resolution Guidance** | 7.7 (8 reviews) | Not enough data | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **System Integration** | 8.9 (9 reviews) | Not enough data | 
| **Alerting** | Feature Not Available | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | 7.3 (5 reviews) | Feature Not Available | 

#### Agentic AI - AIOps Platforms

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.6/10 | 13 |

#### Visibility

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.7 (5 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.2 (8 reviews) | 
| **Reporting** | Not enough data | 7.9 (7 reviews) | 

#### Monitoring and Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Multi-Device Management** | Not enough data | 9.0 (7 reviews) | 
| **Automation** | Not enough data | Feature Not Available | 
| **Performance Baseline** | Not enough data | 8.1 (6 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.9 (6 reviews) | 

#### Agentic AI - Hardware Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.6/10 | 16 |

#### Visibility

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.6 (11 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (12 reviews) | 
| **Reporting** | Not enough data | 8.5 (10 reviews) | 

#### Monitoring and Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Automation** | Not enough data | Feature Not Available | 
| **Performance Baseline** | Not enough data | 7.8 (10 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.0 (12 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.4/10 | 41 |

#### Visibility 

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.8 (31 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (32 reviews) | 
| **Reporting** | Not enough data | 8.5 (31 reviews) | 

#### Monitoring and Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Multi-Server Management** | Not enough data | 8.5 (30 reviews) | 
| **Automation** | Not enough data | Feature Not Available | 
| **Performance Baseline** | Not enough data | 8.4 (30 reviews) | 
| **Real-Time Monitoring** | Not enough data | Feature Not Available | 
| **Immediate Alert Notification** | Not enough data | 8.9 (23 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 8.5 (22 reviews) | 

#### Cloud environment support

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 7.8 (24 reviews) | 
| **Software Scaling** | Not enough data | 7.5 (23 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 17 |

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 8.8 (12 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.6 (7 reviews) | 
| **Observability** | Not enough data | 8.2 (11 reviews) | 
| **AI/ML Integration** | Not enough data | 8.3 (7 reviews) | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 8.8 (10 reviews) | 
| **Dashboards and Visualization** | Not enough data | 8.8 (7 reviews) | 
| **Performance Baselines** | Not enough data | 8.3 (6 reviews) | 
| **Alerting** | Not enough data | 8.1 (7 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 236 |
| **SolarWinds Observability** | N/A | N/A |

#### Asset Inventory

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Hardware Asset Inventory** | 8.8 (225 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.7 (217 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.8 (209 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.1 (205 reviews) | Not enough data | 
| **Asset Discovery** | 7.9 (214 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | 7.2 (194 reviews) | Not enough data | 
| **AI Text Generation** | 7.1 (191 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Central Dashboard** | 8.8 (218 reviews) | Not enough data | 
| **Asset Policy Management** | 8.1 (208 reviews) | Not enough data | 
| **Risk Management** | 7.6 (206 reviews) | Not enough data | 
| **Integrations** | 8.0 (214 reviews) | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.3/10 | 13 |

#### Data Preparation

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Data Sources** | Not enough data | 8.8 (8 reviews) | 
| **Indexing** | Not enough data | Feature Not Available | 
| **Automated Tagging** | Not enough data | 7.4 (9 reviews) | 
| **Data Blending** | Not enough data | 7.9 (8 reviews) | 

#### Analysis

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Track Trends** | Not enough data | 7.3 (8 reviews) | 
| **Detect Anomalies** | Not enough data | Feature Not Available | 
| **Metric and Event Data** | Not enough data | 8.0 (9 reviews) | 
| **Search** | Not enough data | 8.6 (11 reviews) | 
| **Alerts** | Not enough data | 8.8 (11 reviews) | 
| **Live Tail** | Not enough data | 8.8 (8 reviews) | 

#### Visualization

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Dashboards** | Not enough data | 9.1 (9 reviews) | 
| **Data Discovery** | Not enough data | 8.7 (9 reviews) | 

#### Agentic AI - Log Analysis

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 9.4/10 | 14 |
| **SolarWinds Observability** | N/A | N/A |

#### Responses

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Personalization** | 9.8 (9 reviews) | Not enough data | 
| **Route To Human** | 8.9 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.0 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Sales Follow-Up** | Feature Not Available | Not enough data | 
| **Customer Interaction Automation** | Feature Not Available | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Conversation Editor** | 9.6 (9 reviews) | Not enough data | 
| **Integration** | 9.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.3 (9 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Independent Decision Making** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 9.6 (9 reviews) | Not enough data | 
| **Task Execution** | 9.5 (10 reviews) | Not enough data | 
| **Problem Solving** | 9.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | 9.7 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 9.7 (10 reviews) | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 7.9/10 | 32 |

#### Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Performance Baselines** | Not enough data | 8.7 (25 reviews) | 
| **Performance Analysis** | Not enough data | 8.5 (24 reviews) | 
| **Performance Monitoring** | Not enough data | 8.7 (27 reviews) | 
| **AI/ML Assistance** | Not enough data | 7.5 (25 reviews) | 
| **Multi-System Monitoring** | Not enough data | 8.6 (28 reviews) | 

#### Response

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualization** | Not enough data | 8.5 (26 reviews) | 
| **Incident Alerting** | Not enough data | 8.7 (27 reviews) | 
| **Root Cause Analysis (RCA)** | Not enough data | 7.7 (25 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Performance

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Real User Monitoring (RUM)** | Not enough data | 7.6 (25 reviews) | 
| **Second by Second Metrics** | Not enough data | 8.0 (21 reviews) | 

#### Functionality

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Synthetic Monitoring** | Not enough data | 6.9 (24 reviews) | 
| **Dynamic Transaction Mapping** | Not enough data | 7.2 (23 reviews) | 
| **Load Balancing** | Not enough data | 7.2 (23 reviews) | 
| **Cloud Observability** | Not enough data | 7.5 (24 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 479 |
| **SolarWinds Observability** | N/A | N/A |

#### Administration

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Screen Sharing** | 8.7 (443 reviews) | Not enough data | 
| **File Sharing** | 8.4 (438 reviews) | Not enough data | 
| **Session Recording** | 7.3 (383 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (447 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (422 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.2 (441 reviews) | Not enough data | 

#### Maintenance

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Remote Reboot** | 8.9 (444 reviews) | Not enough data | 
| **Remote Printing** | 7.8 (391 reviews) | Not enough data | 

#### Communication 

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Text Chat** | Feature Not Available | Not enough data | 
| **VoIP** | 6.1 (364 reviews) | Not enough data | 
| **Video Conference Call** | 6.1 (357 reviews) | Not enough data | 
| **Screen Annotations** | 6.9 (368 reviews) | Not enough data | 

#### Security

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Data Encryption** | 7.8 (381 reviews) | Not enough data | 
| **Compliance** | 8.0 (389 reviews) | Not enough data | 

#### Device Support

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Mobile Device Access** | 7.4 (391 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.2 (397 reviews) | Not enough data | 
| **Cross-Platform** | 8.2 (393 reviews) | Not enough data | 

#### Performance

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Reporting** | 8.3 (426 reviews) | Not enough data | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Alerts management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Multi-mode alerts** | Not enough data | Not enough data | 
| **Opimization alerts** | Not enough data | Feature Not Available | 
| **Incident alerts** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Resource utilization** | Not enough data | Not enough data | 
| **Real-time monitoring** | Not enough data | Not enough data | 
| **Performance baseline** | Not enough data | Feature Not Available | 
| **API monitoring** | Not enough data | Feature Not Available | 

#### Automation

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Resolution automation** | Not enough data | Feature Not Available | 
| **Automation** | Not enough data | Feature Not Available | 

#### Analysis

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Search** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 
| **Track trends** | Not enough data | Not enough data | 

#### Issue Resolution

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Root cause identification** | Not enough data | Not enough data | 
| **Resolution guidance** | Not enough data | Not enough data | 
| **Proactive identification** | Not enough data | Not enough data | 

### DDI Management Platform

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Administration

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Device deployment** | Not enough data | Feature Not Available | 
| **IPv4 and IPv6 support** | Not enough data | Not enough data | 
| **Multi-tenancy support** | Not enough data | Not enough data | 

#### Configuration

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Configuring DNS records** | Not enough data | Not enough data | 
| **DHCP range configuration** | Not enough data | Not enough data | 
| **Compatibility** | Not enough data | Not enough data | 
| **Network configurations** | Not enough data | Not enough data | 
| **DNS-DHCP-IPAM integration** | Not enough data | Not enough data | 

#### Security

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Cross-platform visibility** | Not enough data | Feature Not Available | 
| **Creates alerts based on trigger conditions or dependencies** | Not enough data | Not enough data | 
| **Auditing and reporting** | Not enough data | Not enough data | 
| **Disaster recovery** | Not enough data | Feature Not Available | 
| **Monitoring capabilities** | Not enough data | Not enough data | 

### Network Management Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 7.4/10 | 11 |

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Network Automation** | Not enough data | 7.0 (5 reviews) | 
| **Network Traffic Analyzer** | Not enough data | 8.3 (7 reviews) | 
| **User Provisioning** | Not enough data | Not enough data | 
| **Network Analytics** | Not enough data | 7.7 (5 reviews) | 
| **Resource Maintenance** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Network Monitoring** | Not enough data | 9.4 (8 reviews) | 
| **Network Discovery** | Not enough data | 8.0 (5 reviews) | 
| **Network Asset Mapping** | Not enough data | 5.7 (5 reviews) | 

#### Support

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Real-time alerting** | Not enough data | 7.5 (6 reviews) | 
| **Hybrid Infrastructure Support** | Not enough data | 6.7 (5 reviews) | 
| **API Integration** | Not enough data | 6.3 (5 reviews) | 

#### Agentic AI - Network Management Tools

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.2/10 | 288 |
| **SolarWinds Observability** | N/A | N/A |

#### Generative AI

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **AI Text Summarization** | 7.2 (282 reviews) | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Generative AI

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Alerting

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Observability Pipeline

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Data Management - Observability Pipeline

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Data Storage** | Not enough data | Not enough data | 
| **Data Optimization and Reduction** | Not enough data | Feature Not Available | 
| **Data Migration** | Not enough data | Feature Not Available | 
| **Log Context Enrichment** | Not enough data | Feature Not Available | 
| **Data Format Transformation** | Not enough data | Feature Not Available | 

#### Performance - Observability Pipeline

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Cost Reduction** | Not enough data | Feature Not Available | 
| **Pipeline Visualization** | Not enough data | Feature Not Available | 
| **Platform Agnostic Integration** | Not enough data | Feature Not Available | 

#### AI - Observability Pipeline

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Root Cause Analysis** | Not enough data | Feature Not Available | 
| **Alert Fatigue Reduction** | Not enough data | Feature Not Available | 
| **Anomaly Detection** | Not enough data | Feature Not Available | 

#### Compliance - Observability Pipeline

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Compliance Maintenance** | Not enough data | Feature Not Available | 
| **Sensitive Data Detection** | Not enough data | Feature Not Available | 

#### Agentic AI - Observability Pipeline

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 22 |
| **SolarWinds Observability** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Document Processing** | 8.0 (11 reviews) | Not enough data | 
| **Feedback Collection** | 7.9 (11 reviews) | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Adaptive Responses** | 7.7 (11 reviews) | Not enough data | 
| **Task Execution** | 7.8 (12 reviews) | Not enough data | 
| **Independent Decision Making** | 7.9 (11 reviews) | Not enough data | 
| **Problem Solving** | 8.3 (11 reviews) | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Ticket Status Updates** | 8.1 (12 reviews) | Not enough data | 
| **SLA Monitoring** | Feature Not Available | Not enough data | 
| **Ticket Categorization** | Feature Not Available | Not enough data | 
| **Ticket Assignment** | 7.5 (14 reviews) | Not enough data | 
| **Automated Ticket Creation** | 7.3 (11 reviews) | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Knowledge Base Utilization** | 7.9 (11 reviews) | Not enough data | 
| **Workflow Automation** | 8.3 (15 reviews) | Not enough data | 
| **Real-Time Troubleshooting** | 7.8 (12 reviews) | Not enough data | 
| **User Self-Service Assistance** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Issue Detection** | 8.1 (12 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | 8.3/10 | 9 |

#### Telemetry Collection & Ingestion - Observability

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Multi-Telemetry Ingestion** | Not enough data | Not enough data | 
| **OpenTelemetry Support** | Not enough data | Not enough data | 

#### Agentic AI - Observability Software

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Visualization & Dashboards - Observability

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Service Dependency Mapping** | Not enough data | Not enough data | 
| **Unified Dashboard** | Not enough data | Not enough data | 
| **Trace Visualization** | Not enough data | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Root Cause Detection** | Not enough data | 8.3 (6 reviews) | 
| **Intelligent Alerting** | Not enough data | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Kubernetes Monitoring** | Not enough data | Not enough data | 
| **Hybrid/Multi-Cloud Support** | Not enough data | 8.3 (5 reviews) | 

#### AI Features - Observability

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Predictive Insights** | Not enough data | Feature Not Available | 
| **AI-Generated Incident Summaries** | Not enough data | Not enough data | 
| **AI Anomaly Detection** | Not enough data | Not enough data | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Behavioral Analysis** | Feature Not Available | Not enough data | 
| **Adaptive** | Feature Not Available | Not enough data | 
| **Predictive** | Feature Not Available | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Patch Management** | Feature Not Available | Not enough data | 
| **Oversees** | Feature Not Available | Not enough data | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Feature Not Available | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 240 |
| **SolarWinds Observability** | N/A | N/A |

#### Incident Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Automate Ticket Routing** | 8.4 (211 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.5 (214 reviews) | Not enough data | 
| **Ticket Notifications** | 8.8 (207 reviews) | Not enough data | 
| **Knowledge Base** | 8.2 (213 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.2 (204 reviews) | Not enough data | 

#### Reporting

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Dashboards** | 8.6 (214 reviews) | Not enough data | 
| **Time Tracking** | 8.4 (209 reviews) | Not enough data | 
| **Surveys** | 7.8 (202 reviews) | Not enough data | 

#### Access & Usability

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Mobile** | 7.4 (210 reviews) | Not enough data | 
| **Self Service** | 8.5 (205 reviews) | Not enough data | 
| **Active Directory** | 8.0 (202 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.3 (198 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (27 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (27 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (27 reviews) | Not enough data | 
| **Decision Making** | 8.0 (27 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### System Control

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Regulation Compliant** | Not enough data | Feature Not Available | 

#### Operating System

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | Feature Not Available | 
| **Apple Support** | Not enough data | Feature Not Available | 
| **Android Support** | Not enough data | Feature Not Available | 

#### Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Applicatons Management** | Not enough data | Feature Not Available | 
| **Applications Consolidation** | Not enough data | Feature Not Available | 
| **Whitelist** | Not enough data | Feature Not Available | 
| **Blacklist** | Not enough data | Feature Not Available | 
| **Usage Information** | Not enough data | Feature Not Available | 

#### Security

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Remote Wipe** | Not enough data | Feature Not Available | 
| **Security** | Not enough data | Feature Not Available | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.4/10 | 91 |
| **SolarWinds Observability** | 8.5/10 | 13 |

#### Analysis

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Threat Detection** | 8.2 (78 reviews) | 8.5 (10 reviews) | 

#### Platform

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Unified Communications Platform** | 7.8 (79 reviews) | Feature Not Available | 
| **Remote Access** | 8.9 (84 reviews) | Feature Not Available | 
| **ITIL Policy Compliance** | 8.1 (79 reviews) | Feature Not Available | 
| **Asset Tracking** | 8.3 (84 reviews) | Feature Not Available | 
| **IT Knowledge Management** | 8.5 (82 reviews) | 7.7 (5 reviews) | 

#### Security

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Endpoint Protection** | 8.3 (82 reviews) | Feature Not Available | 
| **Patch Management** | 8.9 (85 reviews) | Feature Not Available | 
| **Disaster Recovery** | 7.4 (80 reviews) | Feature Not Available | 
| **Service Management** | 8.2 (81 reviews) | 9.4 (9 reviews) | 
| **Workflow Management** | 8.1 (78 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (13 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.7 (13 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.3 (13 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.6 (13 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 8.5 (13 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.8 (13 reviews) | Feature Not Available | 
| **Decision Making** | 8.6 (13 reviews) | Feature Not Available | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Atera | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to Atera (11):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to SolarWinds Observability (22):** [DDI Management Platform](https://www.g2.com/categories/ddi-management-platform), [Observability Software](https://www.g2.com/categories/observability-software), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [Network Traffic Analysis (NTA) Software](https://www.g2.com/categories/network-traffic-analysis-nta), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Network Security Policy Management (NSPM) Software](https://www.g2.com/categories/network-security-policy-management-nspm), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Network Automation Tools](https://www.g2.com/categories/network-automation-tools), [Network Management Tools](https://www.g2.com/categories/network-management-tools), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Configuration Management Tools](https://www.g2.com/categories/configuration-management), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Observability Pipeline Software](https://www.g2.com/categories/observability-pipeline)


---
## Reviewer Demographics

### By Company Size

| Segment | Atera | SolarWinds Observability | 
|---|---|---|
| **Small-Business** | 56.1% | 17.7% | 
| **Mid-Market** | 31.3% | 36.2% | 
| **Enterprise** | 12.6% | 46.1% | 

### By Industry

#### Atera

- **Information Technology and Services:** 30.3%
- **Computer & Network Security:** 11.9%
- **Manufacturing:** 3.3%
- **Consumer Services:** 3.2%
- **Hospital & Health Care:** 2.8%
- **Telecommunications:** 2.7%
- **Marketing and Advertising:** 2.5%
- **Consulting:** 2.4%
- **Automotive:** 2.3%
- **Construction:** 2.2%
- **Other:** 36.4%

#### SolarWinds Observability

- **Information Technology and Services:** 22.0%
- **Hospital & Health Care:** 6.0%
- **Computer Software:** 5.8%
- **Telecommunications:** 4.8%
- **Financial Services:** 3.9%
- **Banking:** 3.3%
- **Computer & Network Security:** 3.2%
- **Computer Networking:** 2.7%
- **Government Administration:** 2.7%
- **Education Management:** 2.3%
- **Other:** 43.3%

---
## Alternatives

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4392 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4030 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (197 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1095 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1123 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)

### Alternatives to SolarWinds Observability

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (724 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (643 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (388 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (439 reviews)
- [Auvik](https://www.g2.com/products/auvik-networks/reviews) — 4.5/5 stars (380 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (586 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (434 reviews)

---
## Top Discussions

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

### SolarWinds Observability

- Title: [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) — 2 comments
  > **Top comment:** "SolarWinds Network Performance Monitor is a comprehensive network monitoring solution that provides real-time visibility into the performance of network..."
- Title: [What is the next version and when it is getting released?](https://www.g2.com/discussions/31803-what-is-the-next-version-and-when-it-is-getting-released) — 2 comments, 1 upvote
  > **Top comment:** "2020.2.6 seems to have fixed a few major bugs and is pretty stable. Released in July 2021"
- Title: [Where can I find custom monitoring templates to import into Server & Application Monitor?](https://www.g2.com/discussions/custom-templates) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can find these on SolarWinds online community, THWACK. Explore all application monitoring templates in the community here:..."
- Title: [Can I monitor cloud applications?](https://www.g2.com/discussions/cloud-applications) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can monitor applications in private, public, or hybrid clouds. With Server & Application Monitor, you can deploy an agent to monitor servers and..."
- Title: [Can I monitor an application if there is no template for it?](https://www.g2.com/discussions/templates-58b8ee4a-bafb-41a7-b50c-aa341e268ced) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. You can monitor virtually any application. You can modify a template, create one from scratch by defining what to monitor, or import a script (i.e...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atera-vs-solarwinds-worldwide-llc-solarwinds-observability)