G2 reviewers report that Atera excels in user experience, particularly highlighting its intuitive interface and customizable dashboard widgets. Users appreciate how it simplifies managing patching and tickets without requiring a large team, making it a strong choice for small businesses.
Users say that Scalefusion stands out for its exceptional support team, with many praising the knowledgeable staff who provide effective assistance. This has led to a positive experience for IT teams, especially during the deployment and management of devices.
According to verified reviews, Atera's ease of setup is a significant advantage, with users noting that the initial configuration is straightforward and quick. This allows businesses to get up and running without extensive training or complexity.
Reviewers mention that Scalefusion offers a robust feature set for device management, particularly in areas like multi-OS support and remote wiping capabilities. Users find these features essential for maintaining security and compliance across diverse device environments.
G2 reviewers highlight that while Atera has a strong overall satisfaction score, it faces challenges in endpoint inclusiveness compared to Scalefusion. Users have noted that Scalefusion's broader support for various devices enhances its appeal for mid-market companies.
Users report that Atera's licensing structure is particularly beneficial for managed service providers, as it counts by technician rather than by endpoint. This flexibility allows for more affordable growth, which is a significant advantage for small businesses looking to scale.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
When you sign up for your trial of Scalefusion you'll have access to all the features for 14 days. We don't restrict features in free trial. At any point...Read more
is there a development on a Beta version to test rollouts before going live in the environment
1 Comment
Official Response from Scalefusion
Scalefusion does not offer a beta version trial, but the admins can sign up for a free trial and test the features before the full rollout on their account....Read more
What is Scalefusion used for?
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Official Response from Scalefusion
Scalefusion is a Mobile or Endpoint Management solution for all your device management needs. With Scalefusion, you can secure, manage & control all your...Read more
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