Compare Atera and Scalefusion

At a Glance
Atera
Atera
Star Rating
(1,070)4.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
Scalefusion
Scalefusion
Star Rating
(378)4.7 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$2.00 Per Month
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Atera excels in user experience, particularly highlighting its intuitive interface and customizable dashboard widgets. Users appreciate how it simplifies managing patching and tickets without requiring a large team, making it a strong choice for small businesses.
  • Users say that Scalefusion stands out for its exceptional support team, with many praising the knowledgeable staff who provide effective assistance. This has led to a positive experience for IT teams, especially during the deployment and management of devices.
  • According to verified reviews, Atera's ease of setup is a significant advantage, with users noting that the initial configuration is straightforward and quick. This allows businesses to get up and running without extensive training or complexity.
  • Reviewers mention that Scalefusion offers a robust feature set for device management, particularly in areas like multi-OS support and remote wiping capabilities. Users find these features essential for maintaining security and compliance across diverse device environments.
  • G2 reviewers highlight that while Atera has a strong overall satisfaction score, it faces challenges in endpoint inclusiveness compared to Scalefusion. Users have noted that Scalefusion's broader support for various devices enhances its appeal for mid-market companies.
  • Users report that Atera's licensing structure is particularly beneficial for managed service providers, as it counts by technician rather than by endpoint. This flexibility allows for more affordable growth, which is a significant advantage for small businesses looking to scale.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
Scalefusion
Essentials
$2.00
Per Month
Browse all 5 pricing plans
Free Trial
Atera
Free Trial is available
Scalefusion
Free Trial is available
Ratings
Meets Requirements
8.8
873
9.0
286
Ease of Use
9.2
952
8.9
295
Ease of Setup
9.1
804
8.6
262
Ease of Admin
9.0
595
8.8
246
Quality of Support
9.0
829
9.5
289
Has the product been a good partner in doing business?
9.2
587
9.3
238
Product Direction (% positive)
9.4
860
9.2
268
Features by Category
8.0
340
Not enough data
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Not enough data
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.0
176
Not enough data
Administration
8.0
155
Not enough data
8.3
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
157
Not enough data
8.3
155
Not enough data
8.4
154
Not enough data
Management
8.6
153
Not enough data
8.8
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
150
Not enough data
8.9
154
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.2
700
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
600
|
Verified
Not enough data
8.2
79
Not enough data
7.9
70
Not enough data
Monitoring and Management
9.1
616
|
Verified
Not enough data
8.3
544
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
75
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
92
Not enough data
Service Management
9.1
601
|
Verified
Not enough data
8.7
85
Not enough data
8.7
109
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
34
9.2
33
Scope
6.8
30
8.9
28
7.9
33
9.2
32
Security
7.9
32
9.1
27
7.2
30
8.9
26
5.7
27
9.2
27
Management
8.0
28
9.1
32
7.7
27
8.8
31
7.5
26
9.3
28
7.8
28
9.1
25
6.1
25
9.4
25
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
10.0
5
7.5
10
9.4
6
7.7
10
9.2
6
8.0
10
9.4
6
7.7
10
9.2
6
7.8
10
9.2
6
8.0
10
9.4
6
8.0
306
Not enough data
Functionality
8.9
282
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Not enough data
Monitoring - Network Monitoring
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.1
33
Not enough data
7.9
33
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Not enough data
Network Performance - Network Monitoring
8.1
33
Not enough data
8.1
33
Not enough data
AI Automation - Network Monitoring
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Not enough data
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
7.8
16
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
234
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
Identity and Access Management (IAM)Hide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Functionality
Not enough data
8.7
9
Not enough data
9.3
9
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
9.3
9
Type
Not enough data
8.9
9
Not enough data
9.3
9
Reporting
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
Not enough data
Not enough data
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
Not enough data
Administration & Governance - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.4
11
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
7.8
469
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
285
Not enough data
Generative AI
7.2
280
Not enough data
7.6
16
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.2
232
Not enough data
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.7
202
Platform - Mobile Device Management (MDM)
Not enough data
9.0
145
Operating System
Not enough data
9.0
146
Not enough data
8.4
113
Not enough data
9.1
173
Management
Not enough data
9.0
180
Not enough data
8.9
128
Not enough data
9.0
159
Not enough data
8.7
135
Not enough data
8.9
156
Security
Not enough data
8.8
133
Not enough data
9.0
156
Agentic AI - Mobile Device Management (MDM)
Not enough data
8.5
14
Not enough data
8.9
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
8.2
14
Not enough data
8.6
14
Not enough data
8.0
14
Enterprise Mobility ManagementHide 21 FeaturesShow 21 Features
Not enough data
8.7
63
Platform
Not enough data
8.6
47
Not enough data
9.1
56
Not enough data
9.0
55
Operating System
Not enough data
8.8
46
Not enough data
8.0
33
Not enough data
8.9
53
Security
Not enough data
8.7
57
Not enough data
8.2
42
Not enough data
8.4
47
Management
Not enough data
8.7
54
Not enough data
8.8
49
Not enough data
8.7
50
Not enough data
8.5
43
Not enough data
9.0
49
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
85
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
60.6%
Mid-Market(51-1000 emp.)
32.9%
Enterprise(> 1000 emp.)
6.5%
Scalefusion
Scalefusion
Small-Business(50 or fewer emp.)
44.4%
Mid-Market(51-1000 emp.)
49.0%
Enterprise(> 1000 emp.)
6.5%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.0%
Other
47.7%
Scalefusion
Scalefusion
Computer Software
9.8%
Information Technology and Services
7.6%
Transportation/Trucking/Railroad
6.5%
Hospital & Health Care
5.4%
Logistics and Supply Chain
4.1%
Other
66.5%
Alternatives
Atera
Atera Alternatives
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SuperOps
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Add SuperOps
Scalefusion
Scalefusion Alternatives
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Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Scalefusion
Scalefusion Discussions
How does the free trial work?
2 Comments
Official Response from Scalefusion
When you sign up for your trial of Scalefusion you'll have access to all the features for 14 days. We don't restrict features in free trial. At any point...Read more
is there a development on a Beta version to test rollouts before going live in the environment
1 Comment
Official Response from Scalefusion
Scalefusion does not offer a beta version trial, but the admins can sign up for a free trial and test the features before the full rollout on their account....Read more
What is Scalefusion used for?
1 Comment
Official Response from Scalefusion
Scalefusion is a Mobile or Endpoint Management solution for all your device management needs. With Scalefusion, you can secure, manage & control all your...Read more