# Atera vs Naverisk Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Atera excels in providing a streamlined ticketing workflow, making it easier for teams to track, assign, and update requests without the hassle of email chains. Users appreciate the clean interface, which remains user-friendly even during busy periods.
- **Users say** that Naverisk offers a robust and reliable solution for managing complex environments, with many praising its intuitive interface that allows new staff to get up to speed quickly. This ease of use is highlighted as a significant advantage for teams needing minimal training.
- **Reviewers mention** that Atera's all-in-one platform significantly enhances day-to-day IT support by allowing users to open tickets, connect remotely, and check device health from a single screen. This integration reduces the need for excessive clicking and improves overall efficiency.
- **According to verified reviews** , Naverisk's locally hosted option and competitive pricing structure are particularly appealing for small businesses. Users find that the product's features align well with their needs, making it a suitable choice for those managing limited budgets.
- **G2 reviewers highlight** that while Atera has a higher overall satisfaction score, Naverisk's customer support is frequently praised for being responsive and effective. Users have noted that they feel heard and see tangible improvements based on their feedback.
- **Users report** that Atera's implementation process is quick and intuitive, which is a significant advantage for teams looking to onboard new software without extensive downtime. In contrast, while Naverisk is also easy to implement, some users have noted that it may take longer to realize its full potential in larger setups.



| | Atera | Naverisk | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,203 | 72 | 
| **Largest Market Segment** | Small-Business (56.7% of reviews) | Small-Business (90.1% of reviews) | 
| **Entry Level Price** | Free Trial | $110 per month | 

---
## Top Pros & Cons

### Atera

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

### Naverisk

Pros:
- Reliability (3 reviews)
- Customer Support (2 reviews)

Cons:
- Inefficient Ticketing System (1 reviews)
- Login Issues (1 reviews)

---
## Ratings Comparison
| Rating | Atera | Naverisk | 
|---|---|---|
  | **Meets Requirements** | 8.8 (939 reviews) | 9.4 (48 reviews) | 
  | **Ease of Use** | 9.2 (1072 reviews) | 9.1 (51 reviews) | 
  | **Ease of Setup** | 9.2 (923 reviews) | 9.0 (43 reviews) | 
  | **Ease of Admin** | 9.0 (595 reviews) | 9.3 (40 reviews) | 
  | **Quality of Support** | 9.0 (893 reviews) | 9.7 (48 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (587 reviews) | 9.6 (40 reviews) | 
  | **Product Direction (% positive)** | 9.4 (920 reviews) | 9.4 (42 reviews) | 

---
## Pricing

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

### Naverisk

#### Entry-Level Pricing

Plan: Pricing starts at

Price: $110 per month

Description: Pricing includes RMM, PSA, and Service Desk


[Learn more about Naverisk](https://www.g2.com/products/naverisk/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 349 |
| **Naverisk** | N/A | N/A |

#### Ticket and Case Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (307 reviews) | Not enough data | 
| **Ticket response user experience** | 8.6 (306 reviews) | Not enough data | 
| **Workflow** | 8.5 (305 reviews) | Not enough data | 
| **Response Automation** | 8.3 (297 reviews) | Not enough data | 
| **SLA Management** | 8.2 (289 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.3 (294 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (294 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.2 (288 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Naverisk | 
|---|---|---|
| **AI Text Generation** | 7.2 (238 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (239 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (33 reviews) | Not enough data | 

#### Communication Channels

| Feature | Atera | Naverisk | 
|---|---|---|
| **Customer Portal** | 8.2 (291 reviews) | Not enough data | 
| **Email to Case** | 8.7 (289 reviews) | Not enough data | 
| **Chat/Live Support** | 8.1 (285 reviews) | Not enough data | 
| **Social Integration** | 6.4 (271 reviews) | Not enough data | 
| **Voice** | 6.3 (268 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Naverisk | 
|---|---|---|
| **Mobile User Support** | 7.2 (298 reviews) | Not enough data | 
| **Customization ** | 7.8 (308 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (307 reviews) | Not enough data | 
| **Integration** | 8.1 (309 reviews) | Not enough data | 
| **Reporting** | 8.2 (315 reviews) | Not enough data | 
| **Dashboards** | 8.5 (311 reviews) | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 184 |
| **Naverisk** | N/A | N/A |

#### Administration

| Feature | Atera | Naverisk | 
|---|---|---|
| **Change Management** | 8.1 (158 reviews) | Not enough data | 
| **Asset Management** | 8.3 (162 reviews) | Not enough data | 
| **Reports & Analytics** | 8.7 (165 reviews) | Not enough data | 

#### Service Desk

| Feature | Atera | Naverisk | 
|---|---|---|
| **Help Desk** | 8.6 (162 reviews) | Not enough data | 
| **Incident Reports** | 8.4 (158 reviews) | Not enough data | 
| **Process Workflow** | 8.4 (157 reviews) | Not enough data | 

#### Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Reporting** | 8.6 (156 reviews) | Not enough data | 
| **Administration Console** | 8.8 (157 reviews) | Not enough data | 
| **Access Management** | 8.7 (153 reviews) | Not enough data | 
| **Asset Management** | 8.4 (153 reviews) | Not enough data | 
| **Policy Dictation** | 8.2 (148 reviews) | Not enough data | 

#### Functionality

| Feature | Atera | Naverisk | 
|---|---|---|
| **Ticketing System** | 8.5 (160 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (153 reviews) | Not enough data | 
| **Alerting** | 8.9 (158 reviews) | Not enough data | 
| **Automation** | 8.7 (156 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (23 reviews) | Not enough data | 
| **Decision Making** | 7.5 (22 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 818 |
| **Naverisk** | 9.2/10 | 39 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Atera | Naverisk | 
|---|---|---|
| **Device Management** | 9.0 (653 reviews) ✓ Verified | 9.5 (34 reviews) | 
| **Asset Management** | 8.2 (105 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (76 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Remote Monitoring** | 9.2 (676 reviews) ✓ Verified | 9.5 (36 reviews) | 
| **Asset Tracking** | 8.3 (551 reviews) ✓ Verified | 9.1 (33 reviews) | 
| **Application Deployment** | 8.3 (556 reviews) ✓ Verified | 9.0 (34 reviews) | 
| **Patch Management** | 8.7 (637 reviews) ✓ Verified | 9.0 (35 reviews) | 
| **Asset Tracking** | 8.3 (82 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Atera | Naverisk | 
|---|---|---|
| **Workflow Management** | 8.7 (124 reviews) | Not enough data | 

#### Service Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Remote Access** | 9.1 (649 reviews) ✓ Verified | 9.2 (35 reviews) | 
| **Service Management (Issue Prioritization)** | 8.9 (101 reviews) | Not enough data | 
| **Ticketing** | 8.9 (158 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (107 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (82 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (92 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (85 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (89 reviews) | Not enough data | 
| **Decision Making** | 7.4 (83 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.6/10 | 38 |
| **Naverisk** | N/A | N/A |

#### Scope

| Feature | Atera | Naverisk | 
|---|---|---|
| **Endpoint Inclusiveness** | 7.0 (32 reviews) | Not enough data | 
| **Multi-OS Support** | 8.0 (35 reviews) | Not enough data | 

#### Security

| Feature | Atera | Naverisk | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (35 reviews) | Not enough data | 
| **Endpoint Protection** | 7.4 (33 reviews) | Not enough data | 
| **Remote Wiping** | 5.7 (27 reviews) | Not enough data | 

#### Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Device Enrollment** | 8.2 (30 reviews) | Not enough data | 
| **Device Configuration** | 7.8 (29 reviews) | Not enough data | 
| **Device Compliance** | 7.5 (26 reviews) | Not enough data | 
| **Usage Information** | 7.9 (30 reviews) | Not enough data | 
| **Data Separation** | 6.1 (25 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 
| **Decision Making** | 8.0 (11 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 310 |
| **Naverisk** | N/A | N/A |

#### Functionality

| Feature | Atera | Naverisk | 
|---|---|---|
| **Performance Monitoring** | 8.9 (286 reviews) | Not enough data | 
| **Alerting** | 8.9 (292 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.2 (274 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.6 (265 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Atera | Naverisk | 
|---|---|---|
| **360-Degree Network Visibility** | 8.3 (36 reviews) | Not enough data | 
| **Automated Network Discovery** | 8.6 (40 reviews) | Not enough data | 
| **Real-Time Monitoring** | 8.9 (37 reviews) | Not enough data | 

#### Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Performance Baseline** | 8.4 (261 reviews) | Not enough data | 
| **Data Visualization** | 8.4 (263 reviews) | Not enough data | 
| **Path Analysis** | 7.9 (250 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Atera | Naverisk | 
|---|---|---|
| **Predictive Performance Analytics** | 8.2 (35 reviews) | Not enough data | 
| **Packet & Flow Analysis** | 8.0 (35 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | Atera | Naverisk | 
|---|---|---|
| **Encrypted Data Transmission** | 8.5 (36 reviews) | Not enough data | 
| **Zero Trust and Identity Management** | 7.8 (37 reviews) | Not enough data | 
| **Integrated Network Security** | 8.3 (36 reviews) | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Atera | Naverisk | 
|---|---|---|
| **Dynamic Network Optimization** | 8.2 (35 reviews) | Not enough data | 
| **Automated Tasks Routing** | 8.2 (36 reviews) | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Atera | Naverisk | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 7.7 (34 reviews) | Not enough data | 
| **Self-Healing Networks** | 7.5 (34 reviews) | Not enough data | 
| **Predictive Network Maintenance** | 7.5 (34 reviews) | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (29 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (29 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 26 |
| **Naverisk** | N/A | N/A |

#### Functionality

| Feature | Atera | Naverisk | 
|---|---|---|
| **Artificial Intelligence** | 9.0 (8 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | 8.8 (8 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Atera | Naverisk | 
|---|---|---|
| **Root Cause Identification** | 7.9 (7 reviews) | Not enough data | 
| **Proactive Identification** | 8.8 (10 reviews) | Not enough data | 
| **Resolution Guidance** | 7.7 (8 reviews) | Not enough data | 

#### Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **System Integration** | 8.9 (9 reviews) | Not enough data | 
| **Alerting** | Feature Not Available | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Atera | Naverisk | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.3 (5 reviews) | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 236 |
| **Naverisk** | N/A | N/A |

#### Asset Inventory

| Feature | Atera | Naverisk | 
|---|---|---|
| **Hardware Asset Inventory** | 8.8 (225 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.7 (217 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.8 (209 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.1 (205 reviews) | Not enough data | 
| **Asset Discovery** | 7.9 (214 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Naverisk | 
|---|---|---|
| **AI Text Generation** | 7.2 (194 reviews) | Not enough data | 
| **AI Text Generation** | 7.1 (191 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

#### Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Central Dashboard** | 8.8 (218 reviews) | Not enough data | 
| **Asset Policy Management** | 8.1 (208 reviews) | Not enough data | 
| **Risk Management** | 7.6 (206 reviews) | Not enough data | 
| **Integrations** | 8.0 (214 reviews) | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Naverisk** | 9.7/10 | 5 |

#### Customer Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Customer Profiles** | Not enough data | 9.7 (5 reviews) | 
| **Sales** | Not enough data | Not enough data | 
| **Marketing** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 

#### Project Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Project Planning** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Resource Definition** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 

#### Accounting

| Feature | Atera | Naverisk | 
|---|---|---|
| **Revenue Recognition** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Project Accounting** | Not enough data | Not enough data | 
| **Budget Tracking** | Not enough data | Not enough data | 

#### Portfolio Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Portfolio Definition** | Not enough data | Not enough data | 
| **Portfolio Performance** | Not enough data | Not enough data | 
| **Risk** | Not enough data | Not enough data | 
| **Portfolio Mix** | Not enough data | Not enough data | 

#### Analytics

| Feature | Atera | Naverisk | 
|---|---|---|
| **Forecasting** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 9.7 (5 reviews) | 
| **KPIs** | Not enough data | Not enough data | 

#### Administration

| Feature | Atera | Naverisk | 
|---|---|---|
| **Standard Integrations** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Atera | Naverisk | 
|---|---|---|
| **APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Atera | Naverisk | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Atera | Naverisk | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Atera | Naverisk | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 9.4/10 | 14 |
| **Naverisk** | N/A | N/A |

#### Responses

| Feature | Atera | Naverisk | 
|---|---|---|
| **Personalization** | 9.8 (9 reviews) | Not enough data | 
| **Route To Human** | 8.9 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.0 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Atera | Naverisk | 
|---|---|---|
| **Sales Follow-Up** | Feature Not Available | Not enough data | 
| **Customer Interaction Automation** | Feature Not Available | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Atera | Naverisk | 
|---|---|---|
| **Conversation Editor** | 9.6 (9 reviews) | Not enough data | 
| **Integration** | 9.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.3 (9 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Atera | Naverisk | 
|---|---|---|
| **Independent Decision Making** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 9.6 (9 reviews) | Not enough data | 
| **Task Execution** | 9.5 (10 reviews) | Not enough data | 
| **Problem Solving** | 9.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Naverisk | 
|---|---|---|
| **AI Text Generation** | 9.7 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 9.7 (10 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 479 |
| **Naverisk** | N/A | N/A |

#### Administration

| Feature | Atera | Naverisk | 
|---|---|---|
| **Screen Sharing** | 8.7 (443 reviews) | Not enough data | 
| **File Sharing** | 8.4 (438 reviews) | Not enough data | 
| **Session Recording** | 7.3 (383 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (447 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (422 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.2 (441 reviews) | Not enough data | 

#### Maintenance

| Feature | Atera | Naverisk | 
|---|---|---|
| **Remote Reboot** | 8.9 (444 reviews) | Not enough data | 
| **Remote Printing** | 7.8 (391 reviews) | Not enough data | 

#### Communication 

| Feature | Atera | Naverisk | 
|---|---|---|
| **Text Chat** | Feature Not Available | Not enough data | 
| **VoIP** | 6.1 (364 reviews) | Not enough data | 
| **Video Conference Call** | 6.1 (357 reviews) | Not enough data | 
| **Screen Annotations** | 6.9 (368 reviews) | Not enough data | 

#### Security

| Feature | Atera | Naverisk | 
|---|---|---|
| **Data Encryption** | 7.8 (381 reviews) | Not enough data | 
| **Compliance** | 8.0 (389 reviews) | Not enough data | 

#### Device Support

| Feature | Atera | Naverisk | 
|---|---|---|
| **Mobile Device Access** | 7.4 (391 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.2 (397 reviews) | Not enough data | 
| **Cross-Platform** | 8.2 (393 reviews) | Not enough data | 

#### Performance

| Feature | Atera | Naverisk | 
|---|---|---|
| **Reporting** | 8.3 (426 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.2/10 | 288 |
| **Naverisk** | N/A | N/A |

#### Generative AI

| Feature | Atera | Naverisk | 
|---|---|---|
| **AI Text Summarization** | 7.2 (283 reviews) | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 21 |
| **Naverisk** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Atera | Naverisk | 
|---|---|---|
| **Document Processing** | 8.1 (12 reviews) | Not enough data | 
| **Feedback Collection** | 8.1 (12 reviews) | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Atera | Naverisk | 
|---|---|---|
| **Adaptive Responses** | 7.8 (12 reviews) | Not enough data | 
| **Task Execution** | 7.9 (13 reviews) | Not enough data | 
| **Independent Decision Making** | 8.1 (12 reviews) | Not enough data | 
| **Problem Solving** | 8.5 (12 reviews) | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Atera | Naverisk | 
|---|---|---|
| **Ticket Status Updates** | 8.2 (13 reviews) | Not enough data | 
| **SLA Monitoring** | Feature Not Available | Not enough data | 
| **Ticket Categorization** | Feature Not Available | Not enough data | 
| **Ticket Assignment** | 7.7 (15 reviews) | Not enough data | 
| **Automated Ticket Creation** | 7.5 (12 reviews) | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Atera | Naverisk | 
|---|---|---|
| **Knowledge Base Utilization** | 7.9 (12 reviews) | Not enough data | 
| **Workflow Automation** | 8.3 (15 reviews) | Not enough data | 
| **Real-Time Troubleshooting** | 7.9 (13 reviews) | Not enough data | 
| **User Self-Service Assistance** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Issue Detection** | 8.2 (13 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Naverisk** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Behavioral Analysis** | Feature Not Available | Not enough data | 
| **Adaptive** | Feature Not Available | Not enough data | 
| **Predictive** | Feature Not Available | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Patch Management** | Feature Not Available | Not enough data | 
| **Oversees** | Feature Not Available | Not enough data | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Feature Not Available | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 237 |
| **Naverisk** | N/A | N/A |

#### Incident Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Automate Ticket Routing** | 8.4 (212 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.5 (215 reviews) | Not enough data | 
| **Ticket Notifications** | 8.8 (208 reviews) | Not enough data | 
| **Knowledge Base** | 8.3 (213 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.2 (205 reviews) | Not enough data | 

#### Reporting

| Feature | Atera | Naverisk | 
|---|---|---|
| **Dashboards** | 8.6 (213 reviews) | Not enough data | 
| **Time Tracking** | 8.5 (210 reviews) | Not enough data | 
| **Surveys** | 7.8 (203 reviews) | Not enough data | 

#### Access & Usability

| Feature | Atera | Naverisk | 
|---|---|---|
| **Mobile** | 7.4 (209 reviews) | Not enough data | 
| **Self Service** | 8.5 (206 reviews) | Not enough data | 
| **Active Directory** | 8.0 (203 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.3 (199 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (28 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (28 reviews) | Not enough data | 
| **Decision Making** | 8.1 (28 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Naverisk** | N/A | N/A |

#### System Control

| Feature | Atera | Naverisk | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Atera | Naverisk | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.4/10 | 90 |
| **Naverisk** | N/A | N/A |

#### Analysis

| Feature | Atera | Naverisk | 
|---|---|---|
| **Threat Detection** | 8.2 (78 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Naverisk | 
|---|---|---|
| **Unified Communications Platform** | 7.8 (79 reviews) | Not enough data | 
| **Remote Access** | 8.9 (83 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.1 (78 reviews) | Not enough data | 
| **Asset Tracking** | 8.3 (83 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.5 (82 reviews) | Not enough data | 

#### Security

| Feature | Atera | Naverisk | 
|---|---|---|
| **Endpoint Protection** | 8.3 (82 reviews) | Not enough data | 
| **Patch Management** | 8.9 (85 reviews) | Not enough data | 
| **Disaster Recovery** | 7.4 (80 reviews) | Not enough data | 
| **Service Management** | 8.2 (81 reviews) | Not enough data | 
| **Workflow Management** | 8.1 (78 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 8.7 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (13 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (13 reviews) | Not enough data | 
| **Decision Making** | 8.6 (13 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Naverisk** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Atera | Naverisk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)

**Unique to Atera (14):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Naverisk (1):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | Atera | Naverisk | 
|---|---|---|
| **Small-Business** | 56.7% | 90.1% | 
| **Mid-Market** | 31.5% | 8.5% | 
| **Enterprise** | 11.8% | 1.4% | 

### By Industry

#### Atera

- **Information Technology and Services:** 30.4%
- **Computer & Network Security:** 11.9%
- **Manufacturing:** 3.3%
- **Consumer Services:** 3.3%
- **Hospital & Health Care:** 2.8%
- **Telecommunications:** 2.7%
- **Marketing and Advertising:** 2.5%
- **Consulting:** 2.4%
- **Automotive:** 2.3%
- **Construction:** 2.1%
- **Other:** 36.4%

#### Naverisk

- **Information Technology and Services:** 59.2%
- **Computer & Network Security:** 15.5%
- **Computer Software:** 4.2%
- **Medical Practice:** 2.8%
- **Computer Networking:** 2.8%
- **Consulting:** 1.4%
- **Staffing and Recruiting:** 1.4%
- **Logistics and Supply Chain:** 1.4%
- **Information Services:** 1.4%
- **Hospital & Health Care:** 1.4%
- **Other:** 8.5%

---
## Alternatives

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4007 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (197 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (559 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1086 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1122 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)

### Alternatives to Naverisk

- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (559 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1086 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (349 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (858 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (683 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1735 reviews)

---
## Top Discussions

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

### Naverisk

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atera-vs-naverisk)