G2 reviewers report that Atera excels in overall user satisfaction, reflected in its higher G2 Score of 73.13 compared to N-able N-Sight RMM's 54.33. Users appreciate Atera's automated monitoring thresholds that help proactively address potential outages, enhancing device health visibility.
Users say Atera's implementation process is notably quick and intuitive, with many highlighting the straightforward interface that simplifies onboarding. In contrast, while N-able N-Sight RMM is also described as easy to navigate, it lacks the same level of user satisfaction in setup, as indicated by its lower ratings.
Reviewers mention that Atera provides robust features like automated patch deployment and real-time device monitoring, which instill confidence in maintaining up-to-date endpoints. N-able N-Sight RMM, while covering essential RMM functions, does not match the depth of automation and proactive features that Atera offers.
According to verified reviews, Atera shines in user support quality, with a score of 9.0, where users feel well-supported. N-able N-Sight RMM also receives praise for its customer service, but it falls short in comparison, with a support quality score of 8.2.
Users highlight Atera's effective AI filtering feature that reduces false alarms, making it easier to manage alerts. In comparison, while N-able N-Sight RMM allows for custom checks and scheduling, it does not provide the same level of automation and efficiency in alert management.
Reviewers note that Atera's strong performance in device management and remote access features, scoring 8.9 and 9.1 respectively, significantly enhances daily usability. N-able N-Sight RMM, while competent, scores lower in these areas, indicating potential limitations for users seeking comprehensive management tools.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
N-central will automatically detect almost any IP connected device and with hundreds of built-in monitoring services we can monitor just about anything. If...Read more
Please create dark palette color theme. the light theme is hard on the eyes day after day
1 Comment
Official Response from N-able N-Sight RMM
Hi Trevor!
There isn't any immediate plans to support this but there are some pretty awesome browser extensions/plugins you can install for free that will...Read more
N-able N-Sight RMM has no more discussions with answers
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