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At a Glance
Market Segments
Small-Business (60.5% of reviews)
Mid-Market (65.9% of reviews)
Entry-Level Pricing
Free Trial
$0 Suitable for SMBs
Atera
Star Rating
(957)4.6 out of 5
Market Segments
Small-Business (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansManageEngine Endpoint Central
Star Rating
(1,028)4.5 out of 5
Market Segments
Mid-Market (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Suitable for SMBs
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ManageEngine Endpoint Central excels in Patch Management with a score of 9.0, allowing for efficient updates across multiple devices, while Atera follows closely with a score of 8.9. Reviewers mention that the automated patch deployment feature in ManageEngine is particularly beneficial for maintaining security compliance.
- Reviewers mention that Atera shines in Ease of Use with a score of 9.2 compared to ManageEngine's 8.7. Users on G2 appreciate Atera's intuitive interface, which simplifies navigation and reduces the learning curve for new users.
- Users say that ManageEngine Endpoint Central offers superior Remote Wiping capabilities, scoring 8.0, which is significantly higher than Atera's 5.4. Reviewers highlight the effectiveness of this feature in securing sensitive data on lost or stolen devices.
- G2 users report that ManageEngine's Endpoint Inclusiveness is a strong point with a score of 8.5, allowing for a wider range of device management options compared to Atera's 6.9. Reviewers mention that this inclusiveness is crucial for organizations with diverse IT environments.
- Users report that both products perform equally in Disaster Recovery, each scoring 7.2, but ManageEngine's additional features for backup scheduling and restoration processes are frequently praised by reviewers for their reliability.
- Reviewers mention that Atera's Quality of Support is impressive, scoring 9.0, which is on par with ManageEngine's 8.4. Users on G2 appreciate Atera's responsive customer service and extensive knowledge base, making it easier to resolve issues quickly.
Pricing
Entry-Level Pricing
ManageEngine Endpoint Central
Free Edition
$0
Suitable for SMBs
Fully functional - For up to 25 computers and 25 mobile devices
Free Trial
Atera
Free Trial is available
ManageEngine Endpoint Central
Free Trial is available
Ratings
Meets Requirements
8.9
836
8.8
877
Ease of Use
9.2
861
8.7
913
Ease of Setup
9.1
715
8.6
829
Ease of Admin
9.0
579
8.8
826
Quality of Support
9.0
795
8.4
819
Has the product been a good partner in doing business?
9.2
573
8.9
791
Product Direction (% positive)
9.4
824
9.3
862
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
301
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
Communication Channels
8.3
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
266
Not enough data
Platform
7.2
292
Not enough data
7.8
302
Not enough data
8.4
300
Not enough data
8.0
304
Not enough data
8.2
305
Not enough data
8.5
302
Not enough data
Administration
8.1
156
Not enough data
8.4
158
Not enough data
8.7
161
Not enough data
Service Desk
8.5
156
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
152
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
149
Not enough data
8.1
145
Not enough data
Functionality
8.4
154
Not enough data
8.5
151
Not enough data
8.9
153
Not enough data
8.7
151
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
578
|
Verified
Not enough data
8.4
69
Not enough data
8.0
66
Not enough data
Monitoring and Management
9.1
573
|
Verified
Not enough data
8.3
539
|
Verified
Not enough data
8.3
535
|
Verified
Not enough data
8.6
570
|
Verified
Not enough data
8.3
70
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
70
Not enough data
Service Management
9.1
570
|
Verified
Not enough data
8.5
70
Not enough data
8.3
78
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.7
73
Not enough data
7.6
73
Not enough data
7.8
72
Not enough data
7.6
73
Not enough data
7.7
72
Not enough data
7.5
73
Not enough data
7.4
73
Not enough data
Scope
6.8
30
8.5
269
8.0
32
8.5
278
Security
7.9
32
8.7
278
7.2
30
8.1
264
5.7
27
8.0
252
Management
8.0
28
8.4
271
7.7
27
8.5
279
7.5
26
8.7
270
7.8
28
8.7
269
6.1
25
8.0
245
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
7.3
22
7.5
10
7.5
20
7.7
10
7.2
19
8.0
10
6.7
19
7.7
10
6.9
21
7.8
10
7.3
20
8.0
10
7.3
20
Functionality
8.9
281
Not enough data
8.9
286
Not enough data
8.2
273
Not enough data
8.6
263
Not enough data
Monitoring - Network Monitoring
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.2
34
Not enough data
8.0
34
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.3
34
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
34
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
ServiceNow Apps
Not enough data
8.3
24
Not enough data
8.8
26
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
383
Not enough data
9.0
439
Not enough data
8.2
421
Not enough data
8.2
440
Not enough data
Maintenance
8.9
440
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
388
Not enough data
Device Support
7.4
390
Not enough data
8.2
394
Not enough data
8.2
392
Not enough data
Performance
8.3
425
Not enough data
Generative AI
7.2
281
7.2
307
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
11
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
210
Not enough data
8.5
212
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
210
Not enough data
8.4
207
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
7.5
319
Platform
7.9
77
7.7
306
8.8
79
8.7
372
8.1
76
8.1
321
8.3
81
8.6
362
8.5
80
8.1
328
Security
8.3
80
8.1
326
9.0
81
9.0
382
7.4
78
7.1
296
8.2
79
8.2
333
8.1
76
7.8
305
Agentic AI - Enterprise IT Management
8.5
11
5.7
7
8.6
11
6.7
8
8.5
11
7.5
8
8.6
11
7.5
8
8.3
11
6.3
8
8.9
11
7.1
8
8.6
11
7.5
8
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and ManageEngine Endpoint Central are categorized as Unified Endpoint Management (UEM), Patch Management, Endpoint Management, and Enterprise IT Management
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ManageEngine Endpoint Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.8%
Computer & Network Security
13.3%
Hospital & Health Care
3.3%
Telecommunications
3.0%
Manufacturing
2.9%
Other
46.7%
Information Technology and Services
14.7%
Financial Services
6.4%
Hospital & Health Care
4.6%
Banking
4.6%
Manufacturing
4.5%
Other
65.3%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
What is Zoho ManageEngine Desktop Central?
3 Comments
MS
ManageEngine Endpoint Central is complete endpoint management tool which offer, Patch Management, Software installation/uninstallation, inventory management,...Read more
Why Remote Control system is weak like that .
1 Comment
B
İt not running ... Every time winshock errorRead more
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