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# LogMeIn Resolve vs Remote Monitoring and Management Comparison - What are their main differences?

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Reviews

**LogMeIn Resolve** [

4.3/5(473)

](https://www.g2.com/products/logmein-resolve/reviews#reviews)

**Remote Monitoring and Management** [

4.6/5(1,278)

](https://www.g2.com/products/remote-monitoring-and-management/reviews#reviews)

Pricing

**LogMeIn Resolve**
Free Trial

**Starting at $23.00** 25 endpoints; unlimited agents · Starter

**Remote Monitoring and Management**
Free Trial

**Free Trial** · Free trial

**Pricing Insights**
from reviews

Time to Implement

**LogMeIn Resolve**
1 month

Based on 36 responses

**Remote Monitoring and Management**
1 month

Based on 168 responses

Return on Investment

**LogMeIn Resolve**
13 months

Based on 32 responses

**Remote Monitoring and Management**
7 months6 months sooner

Based on 156 responses

Perceived Cost

**LogMeIn Resolve**
$$$$$

**Remote Monitoring and Management**
$$$$$

Average Discount

**LogMeIn Resolve**
9%2% more

**Remote Monitoring and Management**
7%

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

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Pros & Cons

**LogMeIn Resolve**
[
Ease of Use (54)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1645206&qs=pros-and-cons#reviews)[
Remote Control (29)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1644576&qs=pros-and-cons#reviews)[
Remote Access Issues (14)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1643543&qs=pros-and-cons#reviews)[
Expensive (12)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1644591&qs=pros-and-cons#reviews)

**Remote Monitoring and Management**
[
Ease of Use (386)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)[
Automation (273)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1463653&qs=pros-and-cons#reviews)[
Missing Features (161)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)[
Limited Features (135)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews)

Integrations

**LogMeIn Resolve**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71171ec9794b67c115a51f7e9d6b3d0e/connectwise-psa.png "Product Avatar Image")

ConnectWise PSA

](https://www.g2.com/products/connectwise-psa/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_81ca860a11427c432048fbbf91598745/freshworks-freshchat.png "Product Avatar Image")

FreshChat

](https://www.g2.com/products/freshworks-freshchat/reviews)[
View all
](https://www.g2.com/products/logmein-resolve/integrations)

**Remote Monitoring and Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image")

AnyDesk

](https://www.g2.com/products/anydesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/688/large_detail_c57250995c0d9a88d714b1db5beec11d.jpeg "Product Avatar Image")

Axcient

](https://www.g2.com/products/axcient/reviews)[
View all
](https://www.g2.com/products/remote-monitoring-and-management/integrations)

Screenshots

**LogMeIn Resolve**
 ![LogMeIn Resolve screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1400058/Resolve-Dashboard.png)

**Remote Monitoring and Management**
 ![Remote Monitoring and Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1881456/Customers_Dashboard.png)

Ratings

Meets Requirements

**LogMeIn Resolve**

9.0

9.0383

**Remote Monitoring and Management**

8.8

8.8984

Ease of Use

**LogMeIn Resolve**

9.0

9.0384

**Remote Monitoring and Management**

9.2

9.21,138

Ease of Setup

**LogMeIn Resolve**

8.8

8.8216

**Remote Monitoring and Management**

9.1

9.1990

Ease of Admin

**LogMeIn Resolve**

8.8

8.8188

**Remote Monitoring and Management**

9.0

9.0632

Quality of Support

**LogMeIn Resolve**

8.7

8.7333

**Remote Monitoring and Management**

9.0

9.0936

Has the product been a good partner in doing business?

**LogMeIn Resolve**

8.7

8.7176

**Remote Monitoring and Management**

9.1

9.1621

Product Direction (% positive)

**LogMeIn Resolve**

8.0

8.0367

**Remote Monitoring and Management**

9.3

9.3955

Features

Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.9

38

8.4

855

Inventory Management - Remote Monitoring & Management (RMM)

Device Management

9.3(won by 0.3)

25

9.0

669

|

Verified

Asset Management

8.3

6

8.4(won by 0.1)

116

ITIL Policy Compliance

Not enough data

8.0(won by default)

73

User Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Monitoring and Management

Remote Monitoring

9.4(won by 0.2)

25

9.2

701

|

Verified

Asset Tracking

9.1(won by 0.8)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

555

|

Verified

Application Deployment

8.7(won by 0.4)

21

8.3

563

|

Verified

Patch Management

8.3

24

8.7(won by 0.4)

654

|

Verified

Asset Tracking

Not enough data

8.4(won by default)

83

Support Ticket Management

Not enough data

10.0(won by default)

5

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

IT Operations & Workflow - Remote Monitoring & Management (RMM)

Workflow Management

Not enough data

8.8(won by default)

126

Service Management

Remote Access

9.6(won by 0.5)

32

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.1

665

|

Verified

Ticketing

8.7

5

9.0(won by 0.3)

175

Service Management (Issue Prioritization)

Not enough data

8.9(won by default)

102

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Agentic AI - Remote Monitoring & Management (RMM)

Autonomous Task Execution

Feature Not Available

8.1(won by default)

106

Multi-step Planning

Feature Not Available

7.5(won by default)

80

Cross-system Integration

Feature Not Available

7.9(won by default)

90

Adaptive Learning

Feature Not Available

7.7(won by default)

81

Natural Language Interaction

Feature Not Available

7.9(won by default)

81

Proactive Assistance

Feature Not Available

7.7(won by default)

87

Decision Making

Feature Not Available

7.4(won by default)

80

Third-Party Integrations

Feature Not Available

Not enough data

Active Directory Integration

Feature Not Available

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Build Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

10.0

10

7.5

41

Scope

Multi-OS Support

10.0(won by 1.9)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

36

Endpoint Inclusiveness

Not enough data

6.9(won by default)

31

Security

Reporting and Alerts

Not enough data

8.0(won by default)

36

Endpoint Protection

Not enough data

7.3(won by default)

32

Remote Wiping

Not enough data

5.7(won by default)

27

Management

Device Enrollment

Not enough data

8.2(won by default)

30

Device Configuration

Not enough data

7.8(won by default)

29

Device Compliance

Not enough data

7.5(won by default)

26

Usage Information

Not enough data

7.9(won by default)

29

Data Separation

Not enough data

6.1(won by default)

25

Agentic AI - Unified Endpoint Management (UEM)

Autonomous Task Execution

Feature Not Available

7.8(won by default)

10

Multi-step Planning

Feature Not Available

7.5(won by default)

10

Cross-system Integration

Feature Not Available

7.7(won by default)

10

Adaptive Learning

Feature Not Available

8.0(won by default)

10

Natural Language Interaction

Feature Not Available

7.7(won by default)

10

Proactive Assistance

Feature Not Available

8.0(won by default)

11

Decision Making

Feature Not Available

8.0(won by default)

10

Additional Functionality

Mobile Content Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

BYOD Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

App Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.6

95

7.8

486

Administration

Screen Sharing

9.2(won by 0.5)

85

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

445

File Sharing

9.0(won by 0.6)

77

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

440

Session Recording

8.9(won by 1.6)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

382

Unattended Remote Access

8.9(tied score)

70

8.9(tied score)

448

Multi - Session Handling

8.6(won by 0.4)

68

8.2

423

Multi-Monitor Support

8.5(won by 0.3)

70

8.2

444

Maintenance

Remote Reboot

8.9(tied score)

71

8.9(tied score)

449

Remote Printing

8.4(won by 0.6)

48

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

391

Communication 

VoIP

7.9(won by 1.8)

46

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

364

Video Conference Call

8.2(won by 2.1)

48

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

357

Screen Annotations

8.5(won by 1.6)

49

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

367

Text Chat

8.8(won by default)

67

Feature Not Available

Security

Data Encryption

8.6(won by 0.8)

51

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

381

Compliance

8.3(won by 0.3)

51

8.0

388

Device Support

Mobile Device Access

8.6(won by 1.2)

61

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

390

Multi-Platform Support

8.6(won by 0.4)

57

8.2

398

Cross-Platform

8.4(won by 0.2)

59

8.2

393

Video Support

Not enough data

Not enough data

Performance

Reporting

8.3(won by 0.1)

61

8.2

428

Additional Functionality

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

7.7

8

7.2

286

Generative AI

AI Text Summarization

7.7(won by 0.5)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.2

280

Service Desk[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.3

102

8.2

245

Incident Management

Automate Ticket Routing

8.5(won by 0.1)

59

8.4

211

Ticket Prioritization

8.2

60

8.5(won by 0.3)

214

Ticket Notifications

8.1

63

8.8(won by 0.7)

209

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Knowledge Base

8.1

63

8.2(won by 0.1)

216

Knowledge Base/Ticket Integration

8.1(tied score)

56

8.1(tied score)

205

Real-Time Notifications

Not enough data

Not enough data

Reporting

Dashboards

8.3

73

8.6(won by 0.3)

216

Time Tracking

8.2

72

8.5(won by 0.3)

211

Surveys

8.4(won by 0.6)

58

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

201

Activity Tracking

Not enough data

Not enough data

Access & Usability

Mobile

8.1(won by 0.7)

74

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

209

Self Service

8.7(won by 0.1)

72

8.6

206

Active Directory

8.1(won by 0.1)

59

8.0

202

Multi-Channel Access

8.5(won by 0.2)

65

8.3

197

Mobile Access

Not enough data

Not enough data

Agentic AI - Service Desk

Autonomous Task Execution

Feature Not Available

8.4(won by default)

26

Multi-step Planning

Feature Not Available

8.0(won by default)

25

Cross-system Integration

Feature Not Available

8.0(won by default)

24

Adaptive Learning

Feature Not Available

8.1(won by default)

25

Natural Language Interaction

Feature Not Available

8.1(won by default)

25

Proactive Assistance

Feature Not Available

7.6(won by default)

25

Decision Making

Feature Not Available

8.0(won by default)

25

Third-Party Integrations

Feature Not Available

Not enough data

Additional Functionality

Project Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

CMDB

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Localization Automation

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Release & Deployment

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

API

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI IT Agents[Hide 34 FeaturesShow 34 Features](javascript:void(0);)

Not enough data

7.8

31

Feedback Management

Feedback Management

Not enough data

Not enough data

Proactive Error Detection

Proactive Error Detection

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Self Service Portal

Self Service Portal

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Reporting/Analytics

Reporting/Analytics

Not enough data

Not enough data

Security & Compliance

Security & Compliance

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Integration into Third Party Applications

Integration into Third Party Applications

Not enough data

Not enough data

AI Agent Configuration

AI Agent Configuration

Not enough data

Not enough data

Adaptive Learning

Adaptive Learning

Not enough data

Not enough data

IT Incident Management

IT Incident Management

Not enough data

Not enough data

Automated Routing

Automated Routing

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Knowledge Base Integration

Knowledge Base Integration

Not enough data

Not enough data

Support Ticket Management

Support Ticket Management

Not enough data

Not enough data

Workflow Automation

Workflow Automation

Not enough data

Not enough data

Automation - AI IT Agents

Document Processing

Not enough data

8.0(won by default)

11

Feedback Collection

Not enough data

8.1(won by default)

12

Autonomy - AI IT Agents

Adaptive Responses

Not enough data

7.7(won by default)

11

Task Execution

Not enough data

7.8(won by default)

12

Independent Decision Making

Not enough data

7.9(won by default)

11

Problem Solving

Not enough data

8.3(won by default)

11

IT Ticket Management - AI IT Agents

Ticket Status Updates

Not enough data

8.1(won by default)

12

Ticket Assignment

Not enough data

7.5(won by default)

14

Automated Ticket Creation

Not enough data

7.3(won by default)

11

SLA Monitoring

Not enough data

Feature Not Available

Ticket Categorization

Not enough data

Feature Not Available

IT Support Automation - AI IT Agents

Knowledge Base Utilization

Not enough data

8.1(won by default)

12

Workflow Automation

Not enough data

8.3(won by default)

15

Real-Time Troubleshooting

Not enough data

7.8(won by default)

12

User Self-Service Assistance

Not enough data

7.9(won by default)

11

Proactive Issue Detection

Not enough data

8.1(won by default)

12

Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

8.1

360

Ticket and Case Management

Ticket Creation User Experience

Not enough data

8.6(won by default)

311

Ticket Response User Experience

Not enough data

8.6(won by default)

310

Workflow

Not enough data

8.5(won by default)

307

Automated Response

Not enough data

8.3(won by default)

299

Service Level Agreement (SLA) Management

Not enough data

8.2(won by default)

291

Attachments/Screencasts

Not enough data

8.4(won by default)

296

Ticket Collaboration

Not enough data

8.3(won by default)

297

Customer/Contact Database

Not enough data

8.2(won by default)

289

Ticket Management

Not enough data

10.0(won by default)

5

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

7.2(won by default)

235

AI Text Summarization

Not enough data

7.3(won by default)

236

Generative AI

Not enough data

Not enough data

Agentic AI - Help Desk

Autonomous Task Execution

Not enough data

8.3(won by default)

31

Natural Language Interaction

Not enough data

8.4(won by default)

30

Proactive Assistance

Not enough data

8.5(won by default)

31

Communication Channels

Customer Portal

Not enough data

8.3(won by default)

292

Email to Case

Not enough data

8.7(won by default)

290

Live Chat Support

Not enough data

8.1(won by default)

283

Social Media Integration

Not enough data

6.4(won by default)

268

Voice

Not enough data

6.2(won by default)

265

Video Chat

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

7.2(won by default)

298

Customization 

Not enough data

7.8(won by default)

306

User, Role, and Access Management

Not enough data

8.5(won by default)

308

Third-Party Integrations

Not enough data

8.0(won by default)

309

Reporting

Not enough data

8.2(won by default)

318

Activity Dashboard

Not enough data

8.5(won by default)

313

Mobile Access

Not enough data

Not enough data

Additional Functionality

Automated Routing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Automation

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

IT Service Management (ITSM) Tools[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

Not enough data

8.1

190

Administration

Change Management

Not enough data

8.1(won by default)

156

Asset Management

Not enough data

8.4(won by default)

164

Reports & Analytics

Not enough data

8.7(won by default)

167

IT Asset Management

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Release Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Service Desk

Help Desk

Not enough data

8.6(won by default)

163

Incident Reports

Not enough data

8.3(won by default)

156

Process Workflow

Not enough data

8.4(won by default)

155

Customizable Reports

Not enough data

Not enough data

Management

Reporting

Not enough data

8.6(won by default)

156

Administration Console

Not enough data

8.8(won by default)

155

Access Management

Not enough data

8.7(won by default)

151

Asset Management

Not enough data

8.5(won by default)

154

Policy Dictation

Not enough data

8.1(won by default)

146

Real-Time Reporting

Not enough data

Not enough data

Functionality

Ticketing System

Not enough data

8.5(won by default)

161

Performance Logging

Not enough data

8.5(won by default)

151

Alerting

Not enough data

8.9(won by default)

158

Automation

Not enough data

8.7(won by default)

156

Agentic AI - IT Service Management (ITSM) Tools

Autonomous Task Execution

Not enough data

7.4(won by default)

21

Multi-step Planning

Not enough data

6.9(won by default)

21

Cross-system Integration

Not enough data

7.0(won by default)

21

Adaptive Learning

Not enough data

7.0(won by default)

21

Natural Language Interaction

Not enough data

7.3(won by default)

20

Proactive Assistance

Not enough data

7.1(won by default)

21

Decision Making

Not enough data

7.3(won by default)

20

Third-Party Integrations

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Prioritization

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Support Ticket Tracking

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);)

Not enough data

8.1

316

Functionality

Performance Monitoring

Not enough data

8.9(won by default)

286

Alerting

Not enough data

8.9(won by default)

294

Improvement Suggestions

Not enough data

8.2(won by default)

275

Multi-Network Capability

Not enough data

8.6(won by default)

265

Monitoring - Network Monitoring

360-Degree Network Visibility

Not enough data

8.3(won by default)

36

Automated Network Discovery

Not enough data

8.6(won by default)

40

Real-Time Monitoring

Not enough data

8.8(won by default)

36

Bandwidth Monitoring

Not enough data

Not enough data

IP Address Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Multi-Location Monitoring

Not enough data

Not enough data

Management

Performance Baseline

Not enough data

8.4(won by default)

262

Data Visualization

Not enough data

8.4(won by default)

263

Path Analysis

Not enough data

8.0(won by default)

251

Real-Time Data

Not enough data

Not enough data

Historical Trend Analysis

Not enough data

Not enough data

Analytics - Network Monitoring

Predictive Performance Analytics

Not enough data

8.2(won by default)

35

Packet & Flow Analysis

Not enough data

8.0(won by default)

35

Security - Network Monitoring

Encrypted Data Transmission

Not enough data

8.5(won by default)

36

Zero Trust and Identity Management

Not enough data

7.9(won by default)

38

Integrated Network Security

Not enough data

8.3(won by default)

36

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Network Resource Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Network Performance - Network Monitoring

Dynamic Network Optimization

Not enough data

8.2(won by default)

35

Automated Tasks Routing

Not enough data

8.2(won by default)

36

AI Automation - Network Monitoring

Machine Learning-Based Anomaly Detection

Not enough data

7.7(won by default)

34

Self-Healing Networks

Not enough data

7.5(won by default)

34

Predictive Network Maintenance

Not enough data

7.5(won by default)

34

Agentic AI - Network Monitoring

Autonomous Task Execution

Not enough data

7.5(won by default)

29

Multi-step Planning

Not enough data

7.6(won by default)

29

Cross-system Integration

Not enough data

7.7(won by default)

30

Adaptive Learning

Not enough data

7.4(won by default)

30

Natural Language Interaction

Not enough data

7.6(won by default)

30

Proactive Assistance

Not enough data

7.4(won by default)

29

Decision Making

Not enough data

7.6(won by default)

29

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self-Updating Maps

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Dependency Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Map Exporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Downtime Tracking

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Simple Network Management Protocol (SNMP)

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Network Mapping

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Virtualization

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Mobile Network Troubleshooting

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

7.9

242

Asset Inventory

Hardware Asset Inventory

Not enough data

8.9(won by default)

229

Software Asset Inventory

Not enough data

8.8(won by default)

222

Cloud Asset Inventory

Not enough data

7.8(won by default)

210

Mobile Asset Inventory

Not enough data

7.1(won by default)

206

Asset Discovery

Feature Not Available

7.9(won by default)

216

Generative AI

AI Text Generation

Not enough data

7.2(won by default)

194

AI Text Generation

Not enough data

7.1(won by default)

191

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

Not enough data

8.1(won by default)

31

Multi-step Planning

Not enough data

7.8(won by default)

31

Cross-system Integration

Not enough data

8.1(won by default)

31

Adaptive Learning

Not enough data

7.6(won by default)

31

Natural Language Interaction

Not enough data

7.9(won by default)

30

Proactive Assistance

Not enough data

8.0(won by default)

31

Decision Making

Not enough data

7.7(won by default)

31

Management

Central Dashboard

Not enough data

8.8(won by default)

219

Asset Policy Management

Not enough data

8.1(won by default)

209

Risk Management

Not enough data

7.6(won by default)

207

Integrations

Not enough data

8.0(won by default)

214

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Additional Functionality

Cost Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

9.4

22

Responses

Personalization

Not enough data

9.8(won by default)

9

Route To Human

Not enough data

9.0(won by default)

8

Natural Language Understanding (NLU)

Not enough data

9.1(won by default)

9

Multi-Language

Not enough data

Not enough data

Automation - AI Agents

Sales Follow-Up

Not enough data

Feature Not Available

Customer Interaction Automation

Not enough data

Feature Not Available

Lead Generation

Not enough data

Feature Not Available

Document Processing

Not enough data

Feature Not Available

Feedback Collection

Not enough data

Feature Not Available

Natural Language Processing

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Platform

Conversation Editor

Not enough data

9.6(won by default)

8

Integration

Not enough data

9.5(won by default)

11

Human-In-The-Loop

Not enough data

9.4(won by default)

8

Drag & Drop Editor

Not enough data

Not enough data

Human-in-the-loop (HITL)

Not enough data

Not enough data

Autonomy - AI Agents

Independent Decision Making

Not enough data

9.2(won by default)

8

Adaptive Responses

Not enough data

9.6(won by default)

8

Task Execution

Not enough data

9.6(won by default)

8

Problem Solving

Not enough data

9.8(won by default)

10

Generative AI

AI Text Generation

Not enough data

9.7(won by default)

11

AI Text Summarization

Not enough data

9.2(won by default)

10

Additional Functionality

Agent Collaboration

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

For No-Code Development

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Dynamic Modeling

Not enough data

Not enough data

API

Not enough data

Not enough data

Memory Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Natural Language Interface

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple LLM Models

Not enough data

Not enough data

Integration Management

Not enough data

Not enough data

Customizable Frameworks

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Attended Automation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Deep Learning

Not enough data

Not enough data

Code-free Development

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Unattended Automation

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Proactive Error Detection

Not enough data

Not enough data

Mobile Device Management (MDM)[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

8.5

9

Not enough data

Platform - Mobile Device Management (MDM)

Regulation Compliant

8.6(won by default)

7

Not enough data

Operating System

Multi-Systems Support

9.4(won by default)

8

Not enough data

Apple Support

8.7(won by default)

5

Not enough data

Android Support

8.3(won by default)

7

Not enough data

Management

Applicatons Management

8.3(won by default)

8

Not enough data

Applications Consolidation

7.8(won by default)

6

Not enough data

Whitelist

8.1(won by default)

6

Not enough data

Blacklist

8.1(won by default)

6

Not enough data

Usage Information

8.6(won by default)

6

Not enough data

Mobile Device Management

Not enough data

Not enough data

Lockdown Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

User Session Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Mobile Content Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Software Management

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Security

Remote Wipe

8.6(won by default)

6

Not enough data

Security

9.3(won by default)

7

Not enough data

Agentic AI - Mobile Device Management (MDM)

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Mobile Access

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Automatic Reset

Not enough data

Not enough data

Onsite Printing

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

For Android Devices

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Digital Signage

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Timeout

Not enough data

Not enough data

Multi-app mode

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Generative AI

Feature Not Available

Not enough data

QR Codes

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Browsing Restrictions

Not enough data

Not enough data

Customizable User Interface

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Secure Browsing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Video Looping

Not enough data

Not enough data

Self Ordering

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Single-app mode

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Ticketing

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Enrollments/Onboarding

Not enough data

Not enough data

Automatic User/Device Recognition

Not enough data

Not enough data

API

Not enough data

Not enough data

Kiosk Mode

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Wireless Troubleshooting

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.4

96

Analysis

Threat Detection

Not enough data

8.2(won by default)

79

Platform

Unified Communications Platform

Not enough data

7.9(won by default)

79

Remote Access

Not enough data

9.0(won by default)

89

ITIL Policy Compliance

Not enough data

8.1(won by default)

78

Asset Tracking

Not enough data

8.3(won by default)

85

IT Knowledge Management

Not enough data

8.6(won by default)

84

IT Asset Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Security

Endpoint Protection

Not enough data

8.4(won by default)

82

Patch Management

Not enough data

9.0(won by default)

88

Disaster Recovery

Not enough data

7.4(won by default)

80

Service Management

Not enough data

8.3(won by default)

82

Workflow Management

Not enough data

8.2(won by default)

79

Remote Monitoring & Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

License Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Agentic AI - Enterprise IT Management

Autonomous Task Execution

Not enough data

8.5(won by default)

12

Multi-step Planning

Not enough data

8.8(won by default)

13

Cross-system Integration

Not enough data

8.6(won by default)

13

Adaptive Learning

Not enough data

8.6(won by default)

12

Natural Language Interaction

Not enough data

8.5(won by default)

12

Proactive Assistance

Not enough data

8.9(won by default)

12

Decision Making

Not enough data

8.7(won by default)

13

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IT Reporting

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.3

93

Not enough data

Administration

Usage Information

8.5(won by default)

80

Not enough data

Active Directory Integration

8.1(won by default)

72

Not enough data

Diagnostics

8.3(won by default)

77

Not enough data

Session Recording

8.3(won by default)

77

Not enough data

Session Transfer

8.1(won by default)

73

Not enough data

Unattended Access

8.4(won by default)

76

Not enough data

File Sharing

8.5(won by default)

83

Not enough data

Screen Sharing

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Cross-Platform Access

8.6(won by default)

72

Not enough data

Mobile Device Access

8.1(won by default)

70

Not enough data

Applications Management

8.5(won by default)

75

Not enough data

Remote Access/Control

8.7(won by default)

85

Not enough data

Communication Management

Not enough data

Not enough data

Multiple Monitor Access

Not enough data

Not enough data

Security

Remote Wipe

7.7(won by default)

60

Not enough data

Device Management

8.4(won by default)

77

Not enough data

Device Enrollment

8.4(won by default)

70

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Print Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Remote Printing

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Desktop Virtualization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Diagnostics Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Show 9 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Patch Prioritization

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Network Wide Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Automatic Patch Deployment

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Patch Testing

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Automatic Scans

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Server Monitoring[Hide 86 FeaturesShow 86 Features](javascript:void(0);)

Not enough data

Not enough data

Visibility 

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Monitoring and Management

Capacity Management

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Performance Baseline

Not enough data

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

Immediate Alert Notification

Not enough data

Not enough data

Proactive Server Monitoring Software

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

CPU Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Virtual Machine Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Database Monitoring

Not enough data

Not enough data

Cloud environment support

Server Monitoring For Cloud Deployments

Not enough data

Not enough data

Software Scaling

Not enough data

Not enough data

Agentic AI - Server Monitoring

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Capacity Planning

Not enough data

Not enough data

Additional Functionality

Authentication

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Professional Services Automation[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

Not enough data

Not enough data

Customer Management

Customer Profiles

Not enough data

Not enough data

Sales

Not enough data

Not enough data

Marketing

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Project Management

Project Planning

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Resource Definition

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Accounting

Revenue Recognition

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Payments

Not enough data

Not enough data

Project Accounting

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billable Items Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Portfolio Management

Portfolio Definition

Not enough data

Not enough data

Portfolio Performance

Not enough data

Not enough data

Risk

Not enough data

Not enough data

Portfolio Mix

Not enough data

Not enough data

Analytics

Forecasting

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

KPIs

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Administration

Standard Integrations

Not enough data

Not enough data

Workflow

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

APIs

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Proposal Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Artificial Intelligence - Professional Services Automation

Predictive Forecasting

Not enough data

Not enough data

Smart task suggestions

Not enough data

Not enough data

Automated workflows

Not enough data

Not enough data

Agentic AI - Professional Services Automation

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Antivirus[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Real-Time Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Spam Quarantine

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

DDoS Protection

Not enough data

Not enough data

Automatic Scans

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

Identity Theft Protection

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Virus Definition Update

Not enough data

Not enough data

VPN

Not enough data

Not enough data

Tracker Blocking

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Webcam Protection

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Phishing Protection

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Next-Generation Firewall

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Autonomous Endpoint Management (AEM)[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI - Autonomous Endpoint Management

Behavioral Analysis

Not enough data

Feature Not Available

Adaptive

Not enough data

Feature Not Available

Predictive

Not enough data

Feature Not Available

Monitoring and Management - Autonomous Endpoint Management

Patch Management

Not enough data

Feature Not Available

Oversees

Not enough data

Feature Not Available

Self-Healing

Not enough data

Not enough data

Centralized Dashboard

Not enough data

Feature Not Available

Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

System Control

Device Control

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

System Isolation

Not enough data

Not enough data

Vulnerability Prevention

Endpoint Intelligence

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Security Management

Incident Reports

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Compliance 

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")](https://www.g2.com/products/logmein-resolve/reviews)

LogMeIn Resolve

Small-Business(50 or fewer emp.)

35.5%

Mid-Market(51-1000 emp.)

43.2%

Enterprise(\> 1000 emp.)

21.3%

[![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")](https://www.g2.com/products/remote-monitoring-and-management/reviews)

Remote Monitoring and Management

Small-Business(50 or fewer emp.)

55.7%

Mid-Market(51-1000 emp.)

30.8%

Enterprise(\> 1000 emp.)

13.5%

Small-Business

(50 or fewer emp.)

35.5%

55.7%

Mid-Market

(51-1000 emp.)

43.2%

30.8%

Enterprise

(\> 1000 emp.)

21.3%

13.5%

Reviewers' Industry

[![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")](https://www.g2.com/products/logmein-resolve/reviews)
LogMeIn Resolve

Information Technology and Services

21.9%

Computer Software

11.2%

Hospital & Health Care

6.7%

Construction

3.7%

Computer & Network Security

3.4%

Other

53.1%

[![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")](https://www.g2.com/products/remote-monitoring-and-management/reviews)
Remote Monitoring and Management

Information Technology and Services

30.8%

Computer & Network Security

12.1%

Manufacturing

3.2%

Consumer Services

3.1%

Marketing and Advertising

2.7%

Other

48.1%

FAQs

## LogMeIn Resolve vs Atera FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between LogMeIn Resolve vs Atera?

Atera stands out from LogMeIn Resolve with higher reviewer ratings, a stronger small-business presence, and higher scores for setup and support.

| [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | [Atera](https://www.g2.com/products/atera/reviews) |
| --- | --- |
| 4.3/5 (469 reviews) | 4.6/5 (1247 reviews) |
| Mid-Market | Small-Business |
| 8.9 | 9.2 |
| 8.7 | 9.0 |
| Ease of Use (54 all-time mentions) | Automation (273 all-time mentions) |

### How do the pricing models of LogMeIn Resolve and Atera compare?

Atera is considered the stronger value by reviewers, reflected in its higher satisfaction with pricing and cost-related dimensions.

- **LogMeIn Resolve:** In recent reviews, several reviewers cite concerns about higher-tier feature pricing and describe the product as expensive for its feature set.
- **Atera:** Reviewers consistently highlight the per-technician pricing model as a major cost-saving advantage, with many noting that it offers better value compared to per-device pricing models.
- **Switching reasons:** Reviewers mention switching to Atera for its cost efficiency and consolidated feature set, reducing the need for multiple tools and lowering software overhead.

### What are the best alternatives to LogMeIn Resolve and Atera?

The top three alternatives to LogMeIn Resolve and Atera are NinjaOne, TeamViewer, and ConnectWise ScreenConnect.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | Reviewers cite concerns about higher-tier feature pricing | Ease of Use (54 all-time mentions) |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247 reviews) | Small-Business | Per-technician pricing model is a major cost-saving advantage | Automation (273 all-time mentions) |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5027 reviews) | Mid-Market | — | — |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155 reviews) | Small-Business | — | — |

### Which Unified Endpoint Management (UEM) features should I prioritize when comparing LogMeIn Resolve and Atera?

Buyers should prioritize Remote Access, Automation, Patch Management, Ticketing System, and Ease of Use when comparing LogMeIn Resolve and Atera.

- **Remote Access:** LogMeIn Resolve (26 all-time mentions), Atera (integrated with AnyDesk, 34 all-time mentions)
- **Automation:** Atera (273 all-time mentions), LogMeIn Resolve (automation features cited in recent reviews)
- **Patch Management:** Atera (107 all-time mentions), LogMeIn Resolve (patch management cited in recent reviews)
- **Ticketing System:** Atera (136 all-time mentions), LogMeIn Resolve (ticketing cited in recent reviews)
- **Ease of Use:** LogMeIn Resolve (54 all-time mentions), Atera (reviewers consistently highlight ease of use)

### What are the pros and cons of LogMeIn Resolve vs Atera?

Atera’s headline strength is automation, while LogMeIn Resolve’s is ease of use.

- **LogMeIn Resolve strengths:** Ease of use (54 all-time mentions), remote control (29), remote access (26), remote support (25), customer support (23), easy setup (14), integrations (14), user interface (14), file transfer (16), reliability (15).
- **LogMeIn Resolve trade-offs:** Reviewers cite remote access issues (13), expensive pricing (12), and slow performance (12) as notable trade-offs.
- **Atera strengths:** Automation (273 all-time mentions), features (260), ticketing system (136), patch management (107), helpfulness (104), all-in-one solution (103), ticket management (98), incident management (20).
- **Atera trade-offs:** Reviewers mention that reporting and customization could be more flexible, and some newer features receive more focus than core platform refinements.

### Is LogMeIn Resolve or Atera better for small businesses?

Atera is the better fit for small businesses, with a larger small-business segment and consistently positive small-business reviewer sentiment.

- **LogMeIn Resolve:** Largest segment is Mid-Market; small-business reviewers note ease of use but cite pricing as a concern.
- **Atera:** Largest segment is Small-Business; reviewers highlight the per-technician pricing model and all-in-one feature set as ideal for small teams.

### Which Unified Endpoint Management (UEM) platform has better integrations?

Atera is favored by reviewers for integrations, especially with remote access tools.

- **LogMeIn Resolve:** Integrates with Microsoft Teams, mentioned in recent reviews.
- **Atera:** Integrates with AnyDesk (34 all-time mentions), with reviewers highlighting the ease of remote desktop access and integration with other remote desktop clients.

### How do LogMeIn Resolve and Atera compare on customer support?

Atera and LogMeIn Resolve are rated within 0.3 points on Quality of Support, with Atera holding a slight edge at 9.0 versus 8.7.

- **LogMeIn Resolve:** Reviewers describe support as generally helpful but note delays in response and resolution times, with some citing difficulty contacting support.
- **Atera:** Reviewers consistently praise support responsiveness and resolution speed, with several noting that issues are resolved quickly and support is easy to access.

### Which is easier to implement, LogMeIn Resolve or Atera?

Atera scores higher on Ease of Setup (9.2 vs 8.9), indicating a smoother implementation experience for most reviewers.

- **LogMeIn Resolve:** Reviewers describe setup as straightforward and quick for small deployments, but note friction with bulk onboarding and larger rollouts.
- **Atera:** Reviewers consistently highlight fast agent deployment, easy onboarding, and rapid setup via Group Policy, with many stating that initial setup took less than an hour for large environments.

### Which product has better Remote Access?

Atera is favored for Remote Access, with more frequent reviewer mentions and strong integration with AnyDesk.

- **LogMeIn Resolve:** Remote Access cited in 26 all-time mentions, with reviewers highlighting reliable unattended access and remote troubleshooting capabilities.
- **Atera:** Remote Access is frequently praised, with AnyDesk integration mentioned in 34 all-time reviews and reviewers noting fast, reliable remote connections and ease of use for remote support.

Alternatives

**LogMeIn Resolve Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

**Remote Monitoring and Management Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![SuperOps](https://images.g2crowd.com/uploads/product/hd_favicon/fb255e941256da5bc91fa45318fae50d/superops.svg "SuperOps")

[
SuperOps
](/products/superops/reviews)

 ![N-able N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-able N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)