Compare Atera and LogicMonitor 
At a Glance
Market Segments
Small-Business (60.7% of reviews)
Mid-Market (50.6% of reviews)
Entry-Level Pricing
Free Trial
Contact Us
Atera
Star Rating
(1,069)4.6 out of 5
Market Segments
Small-Business (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansLogicMonitor
Star Rating
(635)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user-friendliness, with many users appreciating its intuitive interface and easy navigation. One user highlighted that the menu is not confusing, making it easier to manage tasks like patching and ticketing without a large team.
- Users say LogicMonitor provides exceptional visibility across various environments, with one reviewer noting its ability to unify monitoring for cloud, on-premises, and hybrid setups. This comprehensive view significantly enhances troubleshooting efficiency.
- Reviewers mention that Atera's licensing structure is particularly advantageous for managed service providers (MSPs), as it counts by technician rather than by endpoint. This flexibility allows for affordable growth without the burden of paying per node, which many users find appealing.
- According to verified reviews, LogicMonitor's intelligent alerting system is a standout feature, helping users cut through the noise of alerts to receive clear, actionable insights. This capability is praised for making monitoring feel effortless and enhancing overall operational efficiency.
- G2 reviewers highlight that Atera's setup process is notably quick and straightforward, with users reporting an extremely easy initial setup. This ease of implementation is a significant advantage for teams looking to get started without extensive training.
- Users express that while LogicMonitor offers strong performance monitoring capabilities, Atera's proactive problem-solving features are particularly beneficial for MSPs. One user noted that Atera helps solve issues before they arise, which is crucial for maintaining service quality.
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Free Trial
Atera
Free Trial is available
LogicMonitor
Free Trial is available
Ratings
Meets Requirements
8.8
873
8.9
484
Ease of Use
9.2
951
8.6
490
Ease of Setup
9.1
803
8.6
387
Ease of Admin
9.0
595
8.5
370
Quality of Support
9.0
829
8.9
475
Has the product been a good partner in doing business?
9.2
587
9.0
360
Product Direction (% positive)
9.4
860
9.2
459
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Not enough data
Administration
8.0
155
Not enough data
8.3
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
157
Not enough data
8.3
155
Not enough data
8.4
154
Not enough data
Management
8.6
153
Not enough data
8.8
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
150
Not enough data
8.9
154
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Functionality
Not enough data
8.4
201
Not enough data
9.0
214
Not enough data
9.0
210
Not enough data
8.0
207
Not enough data
8.8
201
Not enough data
8.1
189
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
600
|
Verified
Not enough data
8.2
79
Not enough data
7.9
70
Not enough data
Monitoring and Management
9.1
615
|
Verified
Not enough data
8.3
544
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
75
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
92
Not enough data
Service Management
9.1
600
|
Verified
Not enough data
8.7
85
Not enough data
8.7
109
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
8.8
249
8.9
288
9.0
256
8.2
272
7.6
230
8.6
262
8.8
238
Monitoring - Network Monitoring
8.3
34
8.2
21
8.5
36
7.8
21
8.8
33
8.1
21
Management
8.4
259
8.5
235
8.4
260
8.6
242
7.9
248
Feature Not Available
Analytics - Network Monitoring
8.1
33
6.9
21
7.9
33
6.7
20
Security - Network Monitoring
8.4
34
7.4
21
7.8
35
6.8
22
8.2
33
6.4
19
Network Performance - Network Monitoring
8.1
33
7.5
21
8.1
33
6.6
21
AI Automation - Network Monitoring
7.6
32
6.3
18
7.5
32
5.7
19
7.3
32
6.1
19
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
Monitoring
Not enough data
8.5
209
Not enough data
8.2
195
Not enough data
7.9
180
Not enough data
8.6
208
Not enough data
Not enough data
Administration
Not enough data
8.3
193
Not enough data
8.2
177
Not enough data
7.9
172
Not enough data
Not enough data
Analysis
Not enough data
8.0
203
Not enough data
8.4
216
Not enough data
7.7
167
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
7
7.6
24
Not enough data
7.6
24
8.0
5
8.6
27
Issue Resolution
7.0
5
8.0
28
8.3
7
8.2
29
6.9
6
8.2
30
Management
Not enough data
8.8
32
Feature Not Available
9.1
30
Feature Not Available
8.3
31
Generative AI
Not enough data
4.8
7
Not enough data
5.0
7
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.4
86
Not enough data
8.9
86
Not enough data
8.2
86
Monitoring and Management
Not enough data
7.8
78
Not enough data
8.3
81
Not enough data
8.8
82
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
177
Not enough data
8.7
181
Not enough data
8.7
177
Not enough data
7.3
129
Management
Not enough data
8.5
186
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.9
189
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
ServiceNow Apps
Not enough data
8.8
21
Not enough data
8.9
22
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Analysis
Not enough data
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Visualization
Not enough data
8.2
47
Not enough data
8.4
46
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
Monitoring
Not enough data
8.7
41
Not enough data
8.6
42
Not enough data
8.9
41
Not enough data
8.0
35
Not enough data
9.0
42
Response
Not enough data
8.6
40
Not enough data
8.8
42
Not enough data
8.1
36
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.7
42
Not enough data
8.5
41
Functionality
Not enough data
8.4
37
Not enough data
8.5
35
Not enough data
8.2
39
Not enough data
8.5
40
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Alerts management
Not enough data
8.7
33
Not enough data
8.5
33
Not enough data
8.7
34
Monitoring
Not enough data
8.7
34
Not enough data
8.8
34
Not enough data
8.7
33
Not enough data
8.3
33
Automation
Not enough data
7.9
32
Not enough data
7.9
32
Analysis
Not enough data
8.5
34
Not enough data
8.4
33
Not enough data
8.9
34
Not enough data
8.9
33
Issue Resolution
Not enough data
8.7
33
Not enough data
8.4
33
Not enough data
8.3
34
Generative AI
7.2
280
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and LogicMonitor are categorized as AIOps Platforms and Network Monitoring
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.6%
Information Technology and Services
33.6%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.0%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
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