# Atera vs Lansweeper Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lansweeper excels in **asset discovery** , with users highlighting its effectiveness in integrating with the Atlassian Jira asset module. This feature allows for seamless tracking and management of devices, making it a strong choice for organizations focused on comprehensive asset management.
- **Users say** Atera stands out for its **all-in-one platform** capabilities, enabling teams to handle various IT tasks from a single interface. Reviewers appreciate the convenience of monitoring devices, checking alerts, and providing remote support, which helps maintain organization and efficiency throughout the workday.
- **According to verified reviews** , Lansweeper's **upgrade process** is notably user-friendly, with one-click upgrades that simplify system maintenance. This ease of use is a significant advantage for teams looking to minimize downtime and streamline their IT operations.
- **Reviewers mention** that Atera's integration with **remote access tools** like Splashtop is a game-changer, especially in high-pressure situations. Users have shared experiences where quick fixes during critical events prevented potential crises, showcasing Atera's reliability in urgent scenarios.
- **G2 reviewers highlight** Lansweeper's superior **hardware and software asset inventory** capabilities, with users praising its detailed tracking features. This level of insight is particularly beneficial for mid-market companies that require robust asset management solutions.
- **Users report** that while both products offer solid support, Atera's **quality of support** is slightly more favorable, with reviewers noting prompt responses and effective solutions. This can be crucial for small businesses that rely heavily on timely assistance to resolve issues quickly.



| | Atera | Lansweeper | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,171 | 67 | 
| **Largest Market Segment** | Small-Business (57.6% of reviews) | Mid-Market (64.6% of reviews) | 
| **Entry Level Price** | Free Trial | Free 0 per asset | 

---
## Top Pros & Cons

### Atera

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

### Lansweeper

Pros:
- Asset Management (2 reviews)
- Alerts (1 reviews)

Cons:
- App Limitations (1 reviews)
- Cloud Integration (1 reviews)

---
## Ratings Comparison
| Rating | Atera | Lansweeper | 
|---|---|---|
  | **Meets Requirements** | 8.8 (927 reviews) | 9.3 (53 reviews) | 
  | **Ease of Use** | 9.2 (1041 reviews) | 8.8 (54 reviews) | 
  | **Ease of Setup** | 9.2 (892 reviews) | 8.9 (50 reviews) | 
  | **Ease of Admin** | 9.0 (595 reviews) | 9.0 (45 reviews) | 
  | **Quality of Support** | 9.0 (881 reviews) | 8.9 (41 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (587 reviews) | 9.2 (37 reviews) | 
  | **Product Direction (% positive)** | 9.4 (908 reviews) | 8.6 (51 reviews) | 

---
## Pricing

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

### Lansweeper

#### Entry-Level Pricing

Plan: Free Trial

Price: Free 0 per asset

Description: Ideal for small teams who want to explore asset discovery. Start with 14 days of full access.

Key Features:
- Asset Discovery & Inventory
- Continue free (up to 100 assets)
- Unlimited User Seats

[Browse all 4 editions](https://www.g2.com/products/lansweeper/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 346 |
| **Lansweeper** | N/A | N/A |

#### Ticket and Case Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (306 reviews) | Not enough data | 
| **Ticket response user experience** | 8.6 (305 reviews) | Not enough data | 
| **Workflow** | 8.5 (303 reviews) | Not enough data | 
| **Response Automation** | 8.3 (296 reviews) | Not enough data | 
| **SLA Management** | 8.2 (288 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.3 (293 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (293 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.2 (287 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Lansweeper | 
|---|---|---|
| **AI Text Generation** | 7.2 (237 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (238 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 

#### Communication Channels

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Customer Portal** | 8.2 (290 reviews) | Not enough data | 
| **Email to Case** | 8.7 (288 reviews) | Not enough data | 
| **Chat/Live Support** | 8.1 (284 reviews) | Not enough data | 
| **Social Integration** | 6.4 (270 reviews) | Not enough data | 
| **Voice** | 6.2 (267 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Mobile User Support** | 7.2 (297 reviews) | Not enough data | 
| **Customization ** | 7.8 (307 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.5 (306 reviews) | Not enough data | 
| **Integration** | 8.1 (308 reviews) | Not enough data | 
| **Reporting** | 8.2 (313 reviews) | Not enough data | 
| **Dashboards** | 8.5 (309 reviews) | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 182 |
| **Lansweeper** | N/A | N/A |

#### Administration

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Change Management** | 8.1 (157 reviews) | Not enough data | 
| **Asset Management** | 8.3 (161 reviews) | Not enough data | 
| **Reports & Analytics** | 8.7 (164 reviews) | Not enough data | 

#### Service Desk

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Help Desk** | 8.6 (161 reviews) | Not enough data | 
| **Incident Reports** | 8.3 (157 reviews) | Not enough data | 
| **Process Workflow** | 8.4 (156 reviews) | Not enough data | 

#### Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Reporting** | 8.6 (155 reviews) | Not enough data | 
| **Administration Console** | 8.8 (156 reviews) | Not enough data | 
| **Access Management** | 8.7 (152 reviews) | Not enough data | 
| **Asset Management** | 8.4 (152 reviews) | Not enough data | 
| **Policy Dictation** | 8.2 (147 reviews) | Not enough data | 

#### Functionality

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Ticketing System** | 8.5 (159 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (152 reviews) | Not enough data | 
| **Alerting** | 8.9 (157 reviews) | Not enough data | 
| **Automation** | 8.7 (155 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (22 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (22 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (22 reviews) | Not enough data | 
| **Decision Making** | 7.4 (21 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 788 |
| **Lansweeper** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Device Management** | 8.9 (642 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.2 (101 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (74 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Remote Monitoring** | 9.1 (663 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (551 reviews) ✓ Verified | Not enough data | 
| **Application Deployment** | 8.3 (554 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 8.7 (631 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (81 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Workflow Management** | 8.7 (116 reviews) | Not enough data | 

#### Service Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Remote Access** | 9.1 (637 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.8 (96 reviews) | Not enough data | 
| **Ticketing** | 8.8 (142 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (104 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (88 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (81 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (83 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (88 reviews) | Not enough data | 
| **Decision Making** | 7.4 (82 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.6/10 | 38 |
| **Lansweeper** | N/A | N/A |

#### Scope

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Endpoint Inclusiveness** | 7.0 (32 reviews) | Not enough data | 
| **Multi-OS Support** | 8.0 (35 reviews) | Not enough data | 

#### Security

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (35 reviews) | Not enough data | 
| **Endpoint Protection** | 7.4 (33 reviews) | Not enough data | 
| **Remote Wiping** | 5.7 (27 reviews) | Not enough data | 

#### Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Device Enrollment** | 8.2 (30 reviews) | Not enough data | 
| **Device Configuration** | 7.8 (29 reviews) | Not enough data | 
| **Device Compliance** | 7.5 (26 reviews) | Not enough data | 
| **Usage Information** | 7.9 (30 reviews) | Not enough data | 
| **Data Separation** | 6.1 (25 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 
| **Decision Making** | 8.0 (11 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 310 |
| **Lansweeper** | N/A | N/A |

#### Functionality

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Performance Monitoring** | 8.9 (286 reviews) | Not enough data | 
| **Alerting** | 8.9 (292 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.2 (274 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.6 (265 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Atera | Lansweeper | 
|---|---|---|
| **360-Degree Network Visibility** | 8.3 (36 reviews) | Not enough data | 
| **Automated Network Discovery** | 8.6 (40 reviews) | Not enough data | 
| **Real-Time Monitoring** | 8.9 (37 reviews) | Not enough data | 

#### Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Performance Baseline** | 8.4 (261 reviews) | Not enough data | 
| **Data Visualization** | 8.4 (263 reviews) | Not enough data | 
| **Path Analysis** | 7.9 (250 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Predictive Performance Analytics** | 8.2 (35 reviews) | Not enough data | 
| **Packet & Flow Analysis** | 8.0 (35 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Encrypted Data Transmission** | 8.5 (36 reviews) | Not enough data | 
| **Zero Trust and Identity Management** | 7.8 (37 reviews) | Not enough data | 
| **Integrated Network Security** | 8.3 (36 reviews) | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Dynamic Network Optimization** | 8.2 (35 reviews) | Not enough data | 
| **Automated Tasks Routing** | 8.2 (36 reviews) | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 7.7 (34 reviews) | Not enough data | 
| **Self-Healing Networks** | 7.5 (34 reviews) | Not enough data | 
| **Predictive Network Maintenance** | 7.5 (34 reviews) | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (29 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (29 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 21 |
| **Lansweeper** | N/A | N/A |

#### Functionality

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Artificial Intelligence** | 8.8 (7 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | 8.3 (6 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Root Cause Identification** | 7.0 (5 reviews) | Not enough data | 
| **Proactive Identification** | 8.3 (7 reviews) | Not enough data | 
| **Resolution Guidance** | 6.9 (6 reviews) | Not enough data | 

#### Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **System Integration** | 8.8 (8 reviews) | Not enough data | 
| **Alerting** | Feature Not Available | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Atera | Lansweeper | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 236 |
| **Lansweeper** | 8.9/10 | 22 |

#### Asset Inventory

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Hardware Asset Inventory** | 8.8 (225 reviews) | 9.6 (21 reviews) | 
| **Software Asset Inventory** | 8.7 (217 reviews) | 9.8 (18 reviews) | 
| **Cloud Asset Inventory** | 7.8 (209 reviews) | 8.8 (11 reviews) | 
| **Mobile Asset Inventory** | 7.1 (205 reviews) | 7.4 (9 reviews) | 
| **Asset Discovery** | 7.9 (214 reviews) | 9.3 (17 reviews) | 

#### Generative AI

| Feature | Atera | Lansweeper | 
|---|---|---|
| **AI Text Generation** | 7.2 (194 reviews) | Not enough data | 
| **AI Text Generation** | 7.1 (191 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

#### Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Central Dashboard** | 8.8 (218 reviews) | 9.0 (19 reviews) | 
| **Asset Policy Management** | 8.1 (208 reviews) | Feature Not Available | 
| **Risk Management** | 7.6 (206 reviews) | 8.3 (9 reviews) | 
| **Integrations** | 8.0 (214 reviews) | 8.6 (12 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 9.4/10 | 13 |
| **Lansweeper** | N/A | N/A |

#### Responses

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Personalization** | 9.8 (9 reviews) | Not enough data | 
| **Route To Human** | 8.9 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.0 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Sales Follow-Up** | Feature Not Available | Not enough data | 
| **Customer Interaction Automation** | Feature Not Available | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Conversation Editor** | 9.6 (9 reviews) | Not enough data | 
| **Integration** | 9.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.2 (8 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Independent Decision Making** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 9.6 (9 reviews) | Not enough data | 
| **Task Execution** | 9.5 (10 reviews) | Not enough data | 
| **Problem Solving** | 9.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Lansweeper | 
|---|---|---|
| **AI Text Generation** | 9.7 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 9.7 (10 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 476 |
| **Lansweeper** | N/A | N/A |

#### Administration

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Screen Sharing** | 8.7 (442 reviews) | Not enough data | 
| **File Sharing** | 8.4 (438 reviews) | Not enough data | 
| **Session Recording** | 7.3 (383 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (446 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (422 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.2 (441 reviews) | Not enough data | 

#### Maintenance

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Remote Reboot** | 8.9 (443 reviews) | Not enough data | 
| **Remote Printing** | 7.8 (391 reviews) | Not enough data | 

#### Communication 

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Text Chat** | Feature Not Available | Not enough data | 
| **VoIP** | 6.1 (364 reviews) | Not enough data | 
| **Video Conference Call** | 6.1 (357 reviews) | Not enough data | 
| **Screen Annotations** | 6.9 (368 reviews) | Not enough data | 

#### Security

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Data Encryption** | 7.8 (380 reviews) | Not enough data | 
| **Compliance** | 8.0 (389 reviews) | Not enough data | 

#### Device Support

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Mobile Device Access** | 7.4 (391 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.2 (397 reviews) | Not enough data | 
| **Cross-Platform** | 8.2 (393 reviews) | Not enough data | 

#### Performance

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Reporting** | 8.3 (426 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.2/10 | 287 |
| **Lansweeper** | N/A | N/A |

#### Generative AI

| Feature | Atera | Lansweeper | 
|---|---|---|
| **AI Text Summarization** | 7.2 (282 reviews) | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.7/10 | 16 |
| **Lansweeper** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Document Processing** | 8.0 (11 reviews) | Not enough data | 
| **Feedback Collection** | 7.9 (11 reviews) | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Adaptive Responses** | 7.7 (11 reviews) | Not enough data | 
| **Task Execution** | 7.6 (11 reviews) | Not enough data | 
| **Independent Decision Making** | 7.9 (11 reviews) | Not enough data | 
| **Problem Solving** | 8.3 (11 reviews) | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Ticket Status Updates** | 7.9 (11 reviews) | Not enough data | 
| **SLA Monitoring** | Feature Not Available | Not enough data | 
| **Ticket Categorization** | Feature Not Available | Not enough data | 
| **Ticket Assignment** | 7.1 (12 reviews) | Not enough data | 
| **Automated Ticket Creation** | 7.3 (11 reviews) | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Knowledge Base Utilization** | 7.9 (11 reviews) | Not enough data | 
| **Workflow Automation** | 8.2 (14 reviews) | Not enough data | 
| **Real-Time Troubleshooting** | 7.8 (12 reviews) | Not enough data | 
| **User Self-Service Assistance** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Issue Detection** | 7.9 (11 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Lansweeper** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Behavioral Analysis** | Feature Not Available | Not enough data | 
| **Adaptive** | Feature Not Available | Not enough data | 
| **Predictive** | Feature Not Available | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Patch Management** | Feature Not Available | Not enough data | 
| **Oversees** | Feature Not Available | Not enough data | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Feature Not Available | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 233 |
| **Lansweeper** | N/A | N/A |

#### Incident Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Automate Ticket Routing** | 8.4 (211 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.5 (214 reviews) | Not enough data | 
| **Ticket Notifications** | 8.8 (207 reviews) | Not enough data | 
| **Knowledge Base** | 8.3 (212 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.2 (204 reviews) | Not enough data | 

#### Reporting

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Dashboards** | 8.6 (212 reviews) | Not enough data | 
| **Time Tracking** | 8.4 (209 reviews) | Not enough data | 
| **Surveys** | 7.8 (202 reviews) | Not enough data | 

#### Access & Usability

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Mobile** | 7.4 (208 reviews) | Not enough data | 
| **Self Service** | 8.5 (205 reviews) | Not enough data | 
| **Active Directory** | 8.0 (202 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.3 (198 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (27 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (27 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (27 reviews) | Not enough data | 
| **Decision Making** | 8.0 (27 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Lansweeper** | N/A | N/A |

#### System Control

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.4/10 | 88 |
| **Lansweeper** | N/A | N/A |

#### Analysis

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Threat Detection** | 8.2 (78 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Unified Communications Platform** | 7.8 (79 reviews) | Not enough data | 
| **Remote Access** | 8.9 (83 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.1 (78 reviews) | Not enough data | 
| **Asset Tracking** | 8.3 (83 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.5 (82 reviews) | Not enough data | 

#### Security

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Endpoint Protection** | 8.3 (82 reviews) | Not enough data | 
| **Patch Management** | 8.9 (85 reviews) | Not enough data | 
| **Disaster Recovery** | 7.4 (80 reviews) | Not enough data | 
| **Service Management** | 8.2 (81 reviews) | Not enough data | 
| **Workflow Management** | 8.1 (78 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 8.7 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (13 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (13 reviews) | Not enough data | 
| **Decision Making** | 8.6 (13 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Lansweeper** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Atera | Lansweeper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to Atera (14):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)



---
## Reviewer Demographics

### By Company Size

| Segment | Atera | Lansweeper | 
|---|---|---|
| **Small-Business** | 57.6% | 7.7% | 
| **Mid-Market** | 32.2% | 64.6% | 
| **Enterprise** | 10.2% | 27.7% | 

### By Industry

#### Atera

- **Information Technology and Services:** 30.0%
- **Computer & Network Security:** 12.0%
- **Manufacturing:** 3.4%
- **Consumer Services:** 3.3%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Consulting:** 2.4%
- **Automotive:** 2.4%
- **Construction:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Other:** 36.6%

#### Lansweeper

- **Information Technology and Services:** 12.3%
- **Hospital & Health Care:** 6.2%
- **Logistics and Supply Chain:** 6.2%
- **Financial Services:** 4.6%
- **Hospitality:** 4.6%
- **Telecommunications:** 3.1%
- **Automotive:** 3.1%
- **Broadcast Media:** 3.1%
- **Primary/Secondary Education:** 3.1%
- **Computer & Network Security:** 3.1%
- **Other:** 50.8%

---
## Alternatives

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3971 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1048 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1104 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (760 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)

### Alternatives to Lansweeper

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) — 4.7/5 stars (51 reviews)
- [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) — 4.6/5 stars (26 reviews)
- [GLPI](https://www.g2.com/products/glpi/reviews) — 4.5/5 stars (41 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (686 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3971 reviews)
- [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) — 4.3/5 stars (63 reviews)

---
## Top Discussions

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

### Lansweeper

- Title: [Is Lansweeper safe?](https://www.g2.com/discussions/is-lansweeper-safe) — 2 comments
  > **Top comment:** "Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that..."
- Title: [What can Lansweeper do?](https://www.g2.com/discussions/what-can-lansweeper-do) — 1 comment
  > **Top comment:** "software deployment manager"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atera-vs-lansweeper)