G2 reviewers report that Lansweeper excels in asset discovery and inventory management, with users praising its ability to combine data from various sources like Active Directory and Azure. This integration provides a comprehensive view of assets, making it a valuable tool for IT departments seeking a single source of truth.
Users say Atera stands out for its user-friendly interface and ease of setup, with many highlighting the straightforward onboarding process. Reviewers appreciate the ability to manage patching and tickets efficiently, which is particularly beneficial for small businesses looking to streamline operations without a large team.
According to verified reviews, Lansweeper's agentless scanning feature is a significant advantage, allowing for deep asset tracking and warranty management. Users have noted the effectiveness of live scanning and alerting for failed scan errors, which enhances overall asset management capabilities.
Reviewers mention that Atera's licensing structure is particularly appealing for managed service providers (MSPs), as it counts by technician rather than by endpoint. This model allows for scalable growth without incurring additional costs per node, making it a cost-effective solution for expanding businesses.
G2 reviewers highlight that while Lansweeper has a strong focus on hardware and software asset inventory, Atera's overall support quality and responsiveness are frequently praised. Users appreciate Atera's proactive problem-solving capabilities, which help prevent issues before they arise, enhancing the user experience.
Users report that Lansweeper's detailed reporting and interface are beneficial for IT teams, but some find it challenging to configure for specific workflows. In contrast, Atera's customizable dashboard and intuitive menu structure are often cited as reasons for its higher satisfaction ratings among small business users.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that...Read more
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