Compare Atera and KACE Unified Endpoint Manager 
At a Glance
Market Segments
Small-Business (59.9% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Atera
Star Rating
(1,084)4.6 out of 5
Market Segments
Small-Business (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansKACE Unified Endpoint Manager
Star Rating
(95)4.1 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about KACE Unified Endpoint ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user-friendliness, with many users appreciating its intuitive interface and customizable dashboard widgets. This ease of use is a significant advantage for teams looking to streamline their operations without a steep learning curve.
- Users say that KACE Unified Endpoint Manager offers robust functionality for software management, including features for uninstalling, installing, and patching software. Reviewers highlight its ability to simplify patch management, making it a valuable tool for IT operations.
- According to verified reviews, Atera's licensing model is particularly favorable for managed service providers (MSPs), as it charges based on the number of technicians rather than endpoints. This approach allows for scalable growth without incurring additional costs for each device managed.
- Reviewers mention that KACE Unified Endpoint Manager provides a clean interface for OS updates and inventory control, which is beneficial for day-to-day IT tasks. However, some users have noted challenges with configuration, indicating that it may not always align perfectly with specific workflows.
- Users appreciate Atera's quick setup process, with many finding the initial implementation straightforward and hassle-free. This contrasts with KACE, where some users have reported a more complex setup experience, potentially leading to longer onboarding times.
- G2 reviewers highlight that Atera's support quality is consistently rated highly, with users feeling well-supported in their operations. In comparison, while KACE also receives positive feedback for support, it does not match the level of satisfaction reported by Atera users.
Pricing
Entry-Level Pricing
KACE Unified Endpoint Manager
No pricing availableFree Trial
Atera
Free Trial is available
KACE Unified Endpoint Manager
Free Trial is available
Ratings
Meets Requirements
8.8
877
8.7
81
Ease of Use
9.2
965
7.9
81
Ease of Setup
9.1
817
7.6
69
Ease of Admin
9.0
595
8.2
71
Quality of Support
9.0
833
8.1
75
Has the product been a good partner in doing business?
9.2
587
8.3
68
Product Direction (% positive)
9.4
862
7.5
79
Features by Category
Ticket and Case Management
8.6
302
Not enough data
8.6
301
Not enough data
8.5
300
Not enough data
8.3
291
Not enough data
8.2
284
Not enough data
8.3
290
Not enough data
8.2
291
Not enough data
8.1
285
Not enough data
Generative AI
7.2
235
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
287
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
265
Not enough data
Platform
7.2
295
Not enough data
7.8
305
Not enough data
8.4
303
Not enough data
8.0
306
Not enough data
8.2
310
Not enough data
8.5
305
Not enough data
Administration
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Administration
Not enough data
9.7
6
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
8
Deployment
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
9.0
7
Imaging
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Inventory Management - Remote Monitoring & Management (RMM)
8.9
609
|
Verified
Not enough data
8.1
83
Not enough data
7.9
71
Not enough data
Monitoring and Management
9.1
622
|
Verified
Not enough data
8.3
546
|
Verified
Not enough data
8.3
546
|
Verified
Not enough data
8.7
604
|
Verified
Not enough data
8.2
77
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
94
Not enough data
Service Management
9.1
604
|
Verified
Not enough data
8.7
86
Not enough data
8.7
111
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
89
Not enough data
7.5
77
Not enough data
7.8
79
Not enough data
7.6
77
Not enough data
7.7
77
Not enough data
7.5
81
Not enough data
7.4
77
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Not enough data
Monitoring - Network Monitoring
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.1
33
Not enough data
7.9
33
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Not enough data
Network Performance - Network Monitoring
8.1
33
Not enough data
8.1
33
Not enough data
AI Automation - Network Monitoring
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Not enough data
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Generative AI
7.2
280
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
210
Not enough data
8.5
213
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
212
Not enough data
8.4
208
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
208
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and KACE Unified Endpoint Manager are categorized as Unified Endpoint Management (UEM) and Endpoint Management
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
KACE Unified Endpoint Manager is categorized as OS Imaging & Deployment and Mobile Device Management (MDM)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KACE Unified Endpoint Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.2%
Computer & Network Security
12.3%
Manufacturing
3.3%
Telecommunications
3.1%
Hospital & Health Care
3.0%
Other
48.0%
Higher Education
18.3%
Education Management
11.8%
Government Administration
7.5%
Information Technology and Services
6.5%
Construction
5.4%
Other
50.5%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
What is Atera used for?
1 Comment
MC
Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your...Read more
What are the benefits and drawbacks of using KACE Unified Endpoint Manager for IT asset management?
1 Comment
JS
- The knowledge curve is pretty big
- You can Automate Daily TasksRead more
KACE Unified Endpoint Manager has no more discussions with answers
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