# Atera vs Jamf Comparison

| | Atera | Jamf | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,197 | 2,303 | 
| **Largest Market Segment** | Small-Business (57.1% of reviews) | Enterprise (50.9% of reviews) | 
| **Entry Level Price** | Free Trial | $12.50 1 Device | 

---
## Top Pros & Cons

### Atera

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

### Jamf

Pros:
- Device Management (98 reviews)
- Ease of Use (93 reviews)

Cons:
- Complexity (30 reviews)
- Difficult Learning (27 reviews)

---
## Ratings Comparison
| Rating | Atera | Jamf | 
|---|---|---|
  | **Meets Requirements** | 8.8 (938 reviews) | 9.2 (1791 reviews) | 
  | **Ease of Use** | 9.2 (1064 reviews) | 8.8 (1831 reviews) | 
  | **Ease of Setup** | 9.2 (915 reviews) | 8.4 (1696 reviews) | 
  | **Ease of Admin** | 9.0 (595 reviews) | 8.8 (1616 reviews) | 
  | **Quality of Support** | 9.0 (892 reviews) | 9.0 (1749 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (587 reviews) | 9.3 (1591 reviews) | 
  | **Product Direction (% positive)** | 9.4 (919 reviews) | 9.4 (1710 reviews) | 

---
## Pricing

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

### Jamf

#### Entry-Level Pricing

Plan: Jamf for Mac

Price: $12.50 1 Device

Description: Jamf gives organizations a purpose-built way to manage, secure and onboard Macs at scale. It works as a complete Apple platform or integrates smoothly into Windows-centric environments. IT teams get powerful automation, Security teams get accurate telemetry and compliance insights, and users get an exceptional, native Apple experience. 

Why Organizations Choose Jamf 

Modern macOS management with Declarative Device Management and zero-touch onboarding 

Apple-native endpoint security with rich telemetry and SIEM integration 

Automated compliance with full support for all mSCP baselines 

Identity-based access and password sync across Mac and Windows 

Zero Trust access that removes the need for traditional VPNs 

Automated updates, app deployments and workflows that reduce IT workload 

Self Service+, giving employees an intuitive way to install apps, access resources, run automations and troubleshoot issues independently 

A seamless, native Mac experience that improves productivity and satisfaction 

Built for teams that want Mac done right 

From growing mid-market organizations to global enterprises, Jamf delivers the management, security and automation capabilities Apple requires while extending the value of your existing tools and security stack. 

Key Features:
- Core macOS device management and workflow automation Endpoint protection
- Vulnerability management and content filtering Identity and access management
- Zero Trust Network Access

[Browse all 2 editions](https://www.g2.com/products/jamf/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 349 |
| **Jamf** | N/A | N/A |

#### Ticket and Case Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (307 reviews) | Not enough data | 
| **Ticket response user experience** | 8.6 (306 reviews) | Not enough data | 
| **Workflow** | 8.5 (305 reviews) | Not enough data | 
| **Response Automation** | 8.3 (297 reviews) | Not enough data | 
| **SLA Management** | 8.2 (289 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.3 (294 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (294 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.2 (288 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Jamf | 
|---|---|---|
| **AI Text Generation** | 7.2 (238 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (239 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (33 reviews) | Not enough data | 

#### Communication Channels

| Feature | Atera | Jamf | 
|---|---|---|
| **Customer Portal** | 8.2 (291 reviews) | Not enough data | 
| **Email to Case** | 8.7 (289 reviews) | Not enough data | 
| **Chat/Live Support** | 8.1 (285 reviews) | Not enough data | 
| **Social Integration** | 6.4 (271 reviews) | Not enough data | 
| **Voice** | 6.3 (268 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Jamf | 
|---|---|---|
| **Mobile User Support** | 7.2 (298 reviews) | Not enough data | 
| **Customization ** | 7.8 (308 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (307 reviews) | Not enough data | 
| **Integration** | 8.1 (309 reviews) | Not enough data | 
| **Reporting** | 8.2 (315 reviews) | Not enough data | 
| **Dashboards** | 8.5 (311 reviews) | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 184 |
| **Jamf** | N/A | N/A |

#### Administration

| Feature | Atera | Jamf | 
|---|---|---|
| **Change Management** | 8.1 (158 reviews) | Not enough data | 
| **Asset Management** | 8.3 (162 reviews) | Not enough data | 
| **Reports & Analytics** | 8.7 (165 reviews) | Not enough data | 

#### Service Desk

| Feature | Atera | Jamf | 
|---|---|---|
| **Help Desk** | 8.6 (162 reviews) | Not enough data | 
| **Incident Reports** | 8.4 (158 reviews) | Not enough data | 
| **Process Workflow** | 8.4 (157 reviews) | Not enough data | 

#### Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Reporting** | 8.6 (156 reviews) | Not enough data | 
| **Administration Console** | 8.8 (157 reviews) | Not enough data | 
| **Access Management** | 8.7 (153 reviews) | Not enough data | 
| **Asset Management** | 8.4 (153 reviews) | Not enough data | 
| **Policy Dictation** | 8.2 (148 reviews) | Not enough data | 

#### Functionality

| Feature | Atera | Jamf | 
|---|---|---|
| **Ticketing System** | 8.5 (160 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (153 reviews) | Not enough data | 
| **Alerting** | 8.9 (158 reviews) | Not enough data | 
| **Automation** | 8.7 (156 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (23 reviews) | Not enough data | 
| **Decision Making** | 7.5 (22 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 810 |
| **Jamf** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Atera | Jamf | 
|---|---|---|
| **Device Management** | 9.0 (651 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.2 (103 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (75 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Remote Monitoring** | 9.2 (673 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (551 reviews) ✓ Verified | Not enough data | 
| **Application Deployment** | 8.3 (556 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 8.7 (637 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (82 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Atera | Jamf | 
|---|---|---|
| **Workflow Management** | 8.7 (120 reviews) | Not enough data | 

#### Service Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Remote Access** | 9.1 (644 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.9 (101 reviews) | Not enough data | 
| **Ticketing** | 8.9 (152 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (106 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (82 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (92 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (85 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (89 reviews) | Not enough data | 
| **Decision Making** | 7.4 (83 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.6/10 | 38 |
| **Jamf** | N/A | N/A |

#### Scope

| Feature | Atera | Jamf | 
|---|---|---|
| **Endpoint Inclusiveness** | 7.0 (32 reviews) | Not enough data | 
| **Multi-OS Support** | 8.0 (35 reviews) | Not enough data | 

#### Security

| Feature | Atera | Jamf | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (35 reviews) | Not enough data | 
| **Endpoint Protection** | 7.4 (33 reviews) | Not enough data | 
| **Remote Wiping** | 5.7 (27 reviews) | Not enough data | 

#### Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Device Enrollment** | 8.2 (30 reviews) | Not enough data | 
| **Device Configuration** | 7.8 (29 reviews) | Not enough data | 
| **Device Compliance** | 7.5 (26 reviews) | Not enough data | 
| **Usage Information** | 7.9 (30 reviews) | Not enough data | 
| **Data Separation** | 6.1 (25 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 
| **Decision Making** | 8.0 (11 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 310 |
| **Jamf** | N/A | N/A |

#### Functionality

| Feature | Atera | Jamf | 
|---|---|---|
| **Performance Monitoring** | 8.9 (286 reviews) | Not enough data | 
| **Alerting** | 8.9 (292 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.2 (274 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.6 (265 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Atera | Jamf | 
|---|---|---|
| **360-Degree Network Visibility** | 8.3 (36 reviews) | Not enough data | 
| **Automated Network Discovery** | 8.6 (40 reviews) | Not enough data | 
| **Real-Time Monitoring** | 8.9 (37 reviews) | Not enough data | 

#### Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Performance Baseline** | 8.4 (261 reviews) | Not enough data | 
| **Data Visualization** | 8.4 (263 reviews) | Not enough data | 
| **Path Analysis** | 7.9 (250 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Atera | Jamf | 
|---|---|---|
| **Predictive Performance Analytics** | 8.2 (35 reviews) | Not enough data | 
| **Packet & Flow Analysis** | 8.0 (35 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | Atera | Jamf | 
|---|---|---|
| **Encrypted Data Transmission** | 8.5 (36 reviews) | Not enough data | 
| **Zero Trust and Identity Management** | 7.8 (37 reviews) | Not enough data | 
| **Integrated Network Security** | 8.3 (36 reviews) | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Atera | Jamf | 
|---|---|---|
| **Dynamic Network Optimization** | 8.2 (35 reviews) | Not enough data | 
| **Automated Tasks Routing** | 8.2 (36 reviews) | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Atera | Jamf | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 7.7 (34 reviews) | Not enough data | 
| **Self-Healing Networks** | 7.5 (34 reviews) | Not enough data | 
| **Predictive Network Maintenance** | 7.5 (34 reviews) | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (29 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (29 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.3/10 | 25 |
| **Jamf** | N/A | N/A |

#### Functionality

| Feature | Atera | Jamf | 
|---|---|---|
| **Artificial Intelligence** | 9.0 (8 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | 8.6 (7 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Atera | Jamf | 
|---|---|---|
| **Root Cause Identification** | 7.9 (7 reviews) | Not enough data | 
| **Proactive Identification** | 8.7 (9 reviews) | Not enough data | 
| **Resolution Guidance** | 7.7 (8 reviews) | Not enough data | 

#### Management

| Feature | Atera | Jamf | 
|---|---|---|
| **System Integration** | 8.9 (9 reviews) | Not enough data | 
| **Alerting** | Feature Not Available | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Atera | Jamf | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.3 (5 reviews) | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 236 |
| **Jamf** | N/A | N/A |

#### Asset Inventory

| Feature | Atera | Jamf | 
|---|---|---|
| **Hardware Asset Inventory** | 8.8 (225 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.7 (217 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.8 (209 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.1 (205 reviews) | Not enough data | 
| **Asset Discovery** | 7.9 (214 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Jamf | 
|---|---|---|
| **AI Text Generation** | 7.2 (194 reviews) | Not enough data | 
| **AI Text Generation** | 7.1 (191 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

#### Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Central Dashboard** | 8.8 (218 reviews) | Not enough data | 
| **Asset Policy Management** | 8.1 (208 reviews) | Not enough data | 
| **Risk Management** | 7.6 (206 reviews) | Not enough data | 
| **Integrations** | 8.0 (214 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 9.4/10 | 14 |
| **Jamf** | N/A | N/A |

#### Responses

| Feature | Atera | Jamf | 
|---|---|---|
| **Personalization** | 9.8 (9 reviews) | Not enough data | 
| **Route To Human** | 8.9 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.0 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Atera | Jamf | 
|---|---|---|
| **Sales Follow-Up** | Feature Not Available | Not enough data | 
| **Customer Interaction Automation** | Feature Not Available | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Atera | Jamf | 
|---|---|---|
| **Conversation Editor** | 9.6 (9 reviews) | Not enough data | 
| **Integration** | 9.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.3 (9 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Atera | Jamf | 
|---|---|---|
| **Independent Decision Making** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 9.6 (9 reviews) | Not enough data | 
| **Task Execution** | 9.5 (10 reviews) | Not enough data | 
| **Problem Solving** | 9.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Jamf | 
|---|---|---|
| **AI Text Generation** | 9.7 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 9.7 (10 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 479 |
| **Jamf** | N/A | N/A |

#### Administration

| Feature | Atera | Jamf | 
|---|---|---|
| **Screen Sharing** | 8.7 (443 reviews) | Not enough data | 
| **File Sharing** | 8.4 (438 reviews) | Not enough data | 
| **Session Recording** | 7.3 (383 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (447 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (422 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.2 (441 reviews) | Not enough data | 

#### Maintenance

| Feature | Atera | Jamf | 
|---|---|---|
| **Remote Reboot** | 8.9 (444 reviews) | Not enough data | 
| **Remote Printing** | 7.8 (391 reviews) | Not enough data | 

#### Communication 

| Feature | Atera | Jamf | 
|---|---|---|
| **Text Chat** | Feature Not Available | Not enough data | 
| **VoIP** | 6.1 (364 reviews) | Not enough data | 
| **Video Conference Call** | 6.1 (357 reviews) | Not enough data | 
| **Screen Annotations** | 6.9 (368 reviews) | Not enough data | 

#### Security

| Feature | Atera | Jamf | 
|---|---|---|
| **Data Encryption** | 7.8 (381 reviews) | Not enough data | 
| **Compliance** | 8.0 (389 reviews) | Not enough data | 

#### Device Support

| Feature | Atera | Jamf | 
|---|---|---|
| **Mobile Device Access** | 7.4 (391 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.2 (397 reviews) | Not enough data | 
| **Cross-Platform** | 8.2 (393 reviews) | Not enough data | 

#### Performance

| Feature | Atera | Jamf | 
|---|---|---|
| **Reporting** | 8.3 (426 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.2/10 | 288 |
| **Jamf** | N/A | N/A |

#### Generative AI

| Feature | Atera | Jamf | 
|---|---|---|
| **AI Text Summarization** | 7.2 (283 reviews) | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 20 |
| **Jamf** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Atera | Jamf | 
|---|---|---|
| **Document Processing** | 8.1 (12 reviews) | Not enough data | 
| **Feedback Collection** | 8.1 (12 reviews) | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Atera | Jamf | 
|---|---|---|
| **Adaptive Responses** | 7.8 (12 reviews) | Not enough data | 
| **Task Execution** | 7.9 (13 reviews) | Not enough data | 
| **Independent Decision Making** | 8.1 (12 reviews) | Not enough data | 
| **Problem Solving** | 8.5 (12 reviews) | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Atera | Jamf | 
|---|---|---|
| **Ticket Status Updates** | 8.1 (12 reviews) | Not enough data | 
| **SLA Monitoring** | Feature Not Available | Not enough data | 
| **Ticket Categorization** | Feature Not Available | Not enough data | 
| **Ticket Assignment** | 7.5 (14 reviews) | Not enough data | 
| **Automated Ticket Creation** | 7.5 (12 reviews) | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Atera | Jamf | 
|---|---|---|
| **Knowledge Base Utilization** | 7.9 (12 reviews) | Not enough data | 
| **Workflow Automation** | 8.3 (15 reviews) | Not enough data | 
| **Real-Time Troubleshooting** | 7.9 (13 reviews) | Not enough data | 
| **User Self-Service Assistance** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Issue Detection** | 8.2 (13 reviews) | Not enough data | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | 7.7/10 | 24 |

#### Agentic AI - Mobile Application Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (14 reviews) | 
| **Decision Making** | Not enough data | 7.8 (17 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Behavioral Analysis** | Feature Not Available | Not enough data | 
| **Adaptive** | Feature Not Available | Not enough data | 
| **Predictive** | Feature Not Available | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Patch Management** | Feature Not Available | Not enough data | 
| **Oversees** | Feature Not Available | Not enough data | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Feature Not Available | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 236 |
| **Jamf** | N/A | N/A |

#### Incident Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Automate Ticket Routing** | 8.4 (212 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.5 (215 reviews) | Not enough data | 
| **Ticket Notifications** | 8.8 (208 reviews) | Not enough data | 
| **Knowledge Base** | 8.3 (213 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.2 (205 reviews) | Not enough data | 

#### Reporting

| Feature | Atera | Jamf | 
|---|---|---|
| **Dashboards** | 8.6 (213 reviews) | Not enough data | 
| **Time Tracking** | 8.5 (210 reviews) | Not enough data | 
| **Surveys** | 7.8 (203 reviews) | Not enough data | 

#### Access & Usability

| Feature | Atera | Jamf | 
|---|---|---|
| **Mobile** | 7.4 (209 reviews) | Not enough data | 
| **Self Service** | 8.5 (206 reviews) | Not enough data | 
| **Active Directory** | 8.0 (203 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.3 (199 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (28 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (28 reviews) | Not enough data | 
| **Decision Making** | 8.1 (28 reviews) | Not enough data | 

### Mobile Data Security

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | 8.6/10 | 97 |

#### Compliance

| Feature | Atera | Jamf | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | 8.7 (79 reviews) | 
| **Access Management** | Not enough data | 9.1 (82 reviews) | 
| **Security and Compliance** | Not enough data | 8.9 (82 reviews) | 
| **Mobile Device Mangement** | Not enough data | 9.2 (84 reviews) | 

#### Protection

| Feature | Atera | Jamf | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.1 (82 reviews) | 
| **Data Transport** | Not enough data | 8.6 (76 reviews) | 
| **Mobile VPN** | Not enough data | 7.5 (74 reviews) | 
| **Backup** | Not enough data | 7.5 (71 reviews) | 
| **Attacks** | Not enough data | 8.4 (74 reviews) | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | N/A | N/A |

#### Compliance

| Feature | Atera | Jamf | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Atera | Jamf | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Atera | Jamf | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | N/A | N/A |

#### System Control

| Feature | Atera | Jamf | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Atera | Jamf | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | 8.5/10 | 1343 |

#### Platform - Mobile Device Management (MDM)

| Feature | Atera | Jamf | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 9.1 (1009 reviews) | 

#### Operating System

| Feature | Atera | Jamf | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | Feature Not Available | 
| **Apple Support** | Not enough data | 9.4 (1203 reviews) | 
| **Android Support** | Not enough data | Feature Not Available | 

#### Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Applicatons Management** | Not enough data | 9.1 (1149 reviews) | 
| **Applications Consolidation** | Not enough data | 8.6 (963 reviews) | 
| **Whitelist** | Not enough data | Feature Not Available | 
| **Blacklist** | Not enough data | 8.6 (977 reviews) | 
| **Usage Information** | Not enough data | 8.6 (1049 reviews) | 

#### Security

| Feature | Atera | Jamf | 
|---|---|---|
| **Remote Wipe** | Not enough data | 9.2 (1108 reviews) | 
| **Security** | Not enough data | 9.1 (1115 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (99 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (97 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (105 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (95 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (93 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (93 reviews) | 
| **Decision Making** | Not enough data | 8.0 (94 reviews) | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | 8.5/10 | 797 |

#### Platform

| Feature | Atera | Jamf | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 9.1 (555 reviews) | 
| **Device Enrollment** | Not enough data | 9.4 (664 reviews) | 
| **Device Configuration** | Not enough data | 9.4 (657 reviews) | 

#### Operating System

| Feature | Atera | Jamf | 
|---|---|---|
| **Multiple Mobile Operating System Support** | Not enough data | Feature Not Available | 
| **Apple Support** | Not enough data | 9.4 (677 reviews) | 
| **Android Support** | Not enough data | Feature Not Available | 

#### Security

| Feature | Atera | Jamf | 
|---|---|---|
| **Device Management** | Not enough data | 9.3 (653 reviews) | 
| **Custom Alerts** | Not enough data | 8.6 (566 reviews) | 
| **Security** | Not enough data | 9.1 (603 reviews) | 

#### Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Applicatons Management** | Not enough data | 9.1 (621 reviews) | 
| **Applications Consolidation** | Not enough data | 8.8 (524 reviews) | 
| **Whitelist** | Not enough data | 8.7 (481 reviews) | 
| **Blacklist** | Not enough data | 8.7 (513 reviews) | 
| **Usage Information** | Not enough data | 8.8 (559 reviews) | 

#### Agentic AI - Enterprise Mobility Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (11 reviews) | 
| **Decision Making** | Not enough data | 7.4 (11 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.4/10 | 90 |
| **Jamf** | N/A | N/A |

#### Analysis

| Feature | Atera | Jamf | 
|---|---|---|
| **Threat Detection** | 8.2 (78 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Jamf | 
|---|---|---|
| **Unified Communications Platform** | 7.8 (79 reviews) | Not enough data | 
| **Remote Access** | 8.9 (83 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.1 (78 reviews) | Not enough data | 
| **Asset Tracking** | 8.3 (83 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.5 (82 reviews) | Not enough data | 

#### Security

| Feature | Atera | Jamf | 
|---|---|---|
| **Endpoint Protection** | 8.3 (82 reviews) | Not enough data | 
| **Patch Management** | 8.9 (85 reviews) | Not enough data | 
| **Disaster Recovery** | 7.4 (80 reviews) | Not enough data | 
| **Service Management** | 8.2 (81 reviews) | Not enough data | 
| **Workflow Management** | 8.1 (78 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 8.7 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (13 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (13 reviews) | Not enough data | 
| **Decision Making** | 8.6 (13 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Jamf** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Atera | Jamf | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories

**Unique to Atera (15):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Jamf (4):** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Mobile Data Security Software](https://www.g2.com/categories/mobile-data-security)


---
## Reviewer Demographics

### By Company Size

| Segment | Atera | Jamf | 
|---|---|---|
| **Small-Business** | 57.1% | 8.1% | 
| **Mid-Market** | 31.8% | 41.0% | 
| **Enterprise** | 11.1% | 50.9% | 

### By Industry

#### Atera

- **Information Technology and Services:** 30.2%
- **Computer & Network Security:** 12.0%
- **Manufacturing:** 3.4%
- **Consumer Services:** 3.3%
- **Hospital & Health Care:** 2.8%
- **Telecommunications:** 2.7%
- **Consulting:** 2.4%
- **Marketing and Advertising:** 2.4%
- **Automotive:** 2.3%
- **Construction:** 2.1%
- **Other:** 36.3%

#### Jamf

- **Higher Education:** 15.7%
- **Education Management:** 14.8%
- **Information Technology and Services:** 10.2%
- **Primary/Secondary Education:** 9.2%
- **Computer Software:** 5.1%
- **Financial Services:** 4.3%
- **Hospital & Health Care:** 3.3%
- **Retail:** 2.3%
- **Government Administration:** 2.2%
- **Marketing and Advertising:** 1.9%
- **Other:** 31.0%

---
## Alternatives

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3996 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (559 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (195 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1080 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1119 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)

### Alternatives to Jamf

- [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (260 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (252 reviews)
- [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (211 reviews)
- [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (818 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (392 reviews)
- [Addigy](https://www.g2.com/products/addigy/reviews) — 4.5/5 stars (225 reviews)
- [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) — 4.6/5 stars (140 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4010 reviews)
- [Mosyle](https://www.g2.com/products/mosyle/reviews) — 4.6/5 stars (55 reviews)

---
## Top Discussions

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

### Jamf

- Title: [What is the difference between Jamf now and Jamf pro?](https://www.g2.com/discussions/what-is-the-difference-between-jamf-now-and-jamf-pro) — 4 comments
  > **Top comment:** "Jamf Now is a very basic MDM for a small fleet that just needs to manage a few devices.  Jamf Pro has a binary that runs on each endpoint allowing you to..."
- Title: [Who uses Jamf?](https://www.g2.com/discussions/who-uses-jamf) — 3 comments
  > **Top comment:** "IT personnel (MDM Administrators, System Administrators etc.)"
- Title: [Does Jamf Pro include Jamf connect?](https://www.g2.com/discussions/does-jamf-pro-include-jamf-connect) — 3 comments
  > **Top comment:** "No, Jamf (the company) sells Jamf Pro and Jamf Connect separately, although they can work in concert with each other.  Jamf (the company) has several..."
- Title: [What is a Jamf Pro server?](https://www.g2.com/discussions/what-is-a-jamf-pro-server) — 3 comments
  > **Top comment:** "Cloud base MDM solution for MacOS & iOS devices."
- Title: [How do use patch management for multiple applications?](https://www.g2.com/discussions/24305-how-do-use-patch-management-for-multiple-applications) — 3 comments, 1 upvote
  > **Top comment:** "Jamf patch requires two things one is patience, and the second is for every app you want to push; you are going to have to download, configure, and upload..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atera-vs-jamf)