Compare Atera and Hexnode UEM 
At a Glance
Market Segments
Small-Business (60.6% of reviews)
Mid-Market (53.7% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Atera
Star Rating
(1,070)4.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansHexnode UEM
Star Rating
(226)4.5 out of 5
Market Segments
Mid-Market (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Hexnode UEMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in its user-friendly interface, making it easy for users to navigate and manage tasks. Many users appreciate the ability to customize widgets on their dashboard, which enhances their overall experience.
- Users say that Hexnode stands out for its versatility, supporting a wide range of platforms including Android, iOS, Windows, and even tvOS. This flexibility allows organizations to manage diverse environments effectively, which is a significant advantage for those with varied device ecosystems.
- According to verified reviews, Atera's licensing structure is particularly appealing to managed service providers (MSPs), as it counts by technician rather than by endpoint. This approach allows for scalable growth without incurring additional costs for each device, which many users find beneficial.
- Reviewers mention that Hexnode's user interface is intuitive, enabling quick productivity even for those who may not be experts in mobile device management. Users highlight the straightforward processes for enrollment, policy creation, and app deployment, which contribute to a smoother operational flow.
- G2 reviewers indicate that Atera's implementation process is notably easy, with many users reporting a quick setup that allows them to start managing patching and tickets efficiently. This ease of setup is a significant factor for teams looking to minimize downtime during transitions.
- Users express that while Hexnode offers robust features for device management, some find the solution complex, which may pose challenges for less experienced administrators. However, the platform's comprehensive capabilities are appreciated by those who require extensive management tools.
Pricing
Entry-Level Pricing
Hexnode UEM
No pricing availableFree Trial
Atera
Free Trial is available
Hexnode UEM
Free Trial is available
Ratings
Meets Requirements
8.8
873
9.1
207
Ease of Use
9.2
952
8.9
206
Ease of Setup
9.1
804
8.9
188
Ease of Admin
9.0
595
9.0
185
Quality of Support
9.0
829
9.1
199
Has the product been a good partner in doing business?
9.2
587
9.1
178
Product Direction (% positive)
9.4
860
9.1
202
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Not enough data
Administration
8.0
155
Not enough data
8.3
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
157
Not enough data
8.3
155
Not enough data
8.4
154
Not enough data
Management
8.6
153
Not enough data
8.8
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
150
Not enough data
8.9
154
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
600
|
Verified
9.3
16
8.2
79
Not enough data
7.9
70
Not enough data
Monitoring and Management
9.1
616
|
Verified
9.3
16
8.3
544
|
Verified
8.4
16
8.3
545
|
Verified
9.0
15
8.6
597
|
Verified
8.5
14
8.2
75
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
92
Not enough data
Service Management
9.1
601
|
Verified
9.1
16
8.7
85
Not enough data
8.7
109
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Scope
6.8
30
9.2
71
7.9
33
9.2
69
Security
7.9
32
9.1
72
7.2
30
9.2
71
5.7
27
9.2
69
Management
8.0
28
9.4
71
7.7
27
9.2
72
7.5
26
9.4
72
7.8
28
9.1
70
6.1
25
9.1
68
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Not enough data
Monitoring - Network Monitoring
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.1
33
Not enough data
7.9
33
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Not enough data
Network Performance - Network Monitoring
8.1
33
Not enough data
8.1
33
Not enough data
AI Automation - Network Monitoring
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Not enough data
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Generative AI
7.2
280
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
9.3
143
Operating System
Not enough data
9.2
138
Not enough data
9.0
134
Not enough data
9.2
144
Management
Not enough data
9.1
160
Not enough data
9.0
133
Not enough data
9.1
134
Not enough data
9.0
132
Not enough data
8.9
146
Security
Not enough data
9.4
144
Not enough data
9.2
154
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.2
29
Not enough data
9.0
36
Not enough data
9.0
36
Operating System
Not enough data
9.2
32
Not enough data
9.3
27
Not enough data
9.3
31
Security
Not enough data
9.2
37
Not enough data
8.7
31
Not enough data
9.2
36
Management
Not enough data
8.8
37
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
8.7
29
Not enough data
9.0
30
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and Hexnode UEM are categorized as Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), and Patch Management
Unique Categories
Hexnode UEM is categorized as Enterprise Mobility Management, Mobile Application Management, and Mobile Device Management (MDM)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hexnode UEM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.0%
Other
47.7%
Information Technology and Services
14.7%
Computer Software
14.7%
Construction
5.0%
Marketing and Advertising
4.1%
Financial Services
4.1%
Other
57.3%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Will it be possible to store device encryption keys in the platform similarly Azure AD/Intune?
1 Comment
DF
Hey Daniel,
Hexnode MDM doesn't currently support the storage of the device encryption key in the portal, however, it is has been submitted to their...Read more
How do you use Hexnode MDM?
1 Comment
DG
Hexnode is on our eld Tablets in our local Trucks. It is perfect for limiting access to any apps except their electronic logging apps, and pdf viewer.Read more
What is Hexnode UEM used for?
1 Comment
VJ
Hexnode UEM is a Mobile Device Management (MDM) platform that enables us to manage devices remotely, no matter where they are located across the globe. It...Read more
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