# Atera vs Entuity Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Atera excels in providing a versatile platform that integrates multiple functionalities, such as remote monitoring, helpdesk ticketing, and reporting. Users appreciate how this unified approach allows them to streamline their IT operations and reduce costs by eliminating the need for several disjointed tools.
- **Users say** that Entuity stands out for its robust network visibility and strong SNMP polling capabilities. Reviewers highlight its ability to support SD-WAN and Cisco Meraki devices, which enhances its appeal for organizations with diverse network environments.
- **According to verified reviews** , Atera's user-friendly interface and logical website layout make it easy for users to navigate and manage tasks. Recent feedback emphasizes the effectiveness of its patching and remote access features, which help IT teams resolve issues quickly and efficiently.
- **Reviewers mention** that while Entuity offers excellent performance monitoring and alerting features, it requires a bit more manual configuration compared to Atera. Users appreciate the near-real-time insights provided by Entuity, but some find the setup process to be less intuitive.
- **G2 reviewers highlight** that both Atera and Entuity receive high marks for ease of use, but Atera's recent user feedback suggests a slight edge in overall satisfaction. Users frequently commend Atera for its background tools that simplify troubleshooting, making it a preferred choice for small businesses.
- **Users report** that Entuity's focus on enhancing network reliability through intelligent monitoring is a significant advantage, especially for mid-market companies. However, some users feel that Atera's comprehensive feature set and integration capabilities make it a more appealing option for smaller organizations looking for an all-in-one solution.



| | Atera | Entuity | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,130 | 102 | 
| **Largest Market Segment** | Small-Business (58.6% of reviews) | Mid-Market (45.9% of reviews) | 
| **Entry Level Price** | Free Trial | No pricing available | 

---
## Top Pros & Cons

### Atera

Pros:
- Ease of Use (594 reviews)
- Features (392 reviews)

Cons:
- Missing Features (269 reviews)
- Limited Features (199 reviews)

### Entuity

Pros:
- Ease of Use (11 reviews)
- User Interface (8 reviews)

Cons:
- Integration Issues (4 reviews)
- Complexity (3 reviews)

---
## Ratings Comparison
| Rating | Atera | Entuity | 
|---|---|---|
  | **Meets Requirements** | 8.8 (901 reviews) | 9.1 (86 reviews) | 
  | **Ease of Use** | 9.2 (1005 reviews) | 9.3 (85 reviews) | 
  | **Ease of Setup** | 9.2 (857 reviews) | 9.1 (68 reviews) | 
  | **Ease of Admin** | 9.0 (595 reviews) | 9.2 (59 reviews) | 
  | **Quality of Support** | 9.0 (857 reviews) | 9.2 (87 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (587 reviews) | 9.5 (57 reviews) | 
  | **Product Direction (% positive)** | 9.4 (886 reviews) | 9.4 (82 reviews) | 

---
## Pricing

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

### Entuity

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 343 |
| **Entuity** | N/A | N/A |

#### Ticket and Case Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (305 reviews) | Not enough data | 
| **Ticket response user experience** | 8.6 (304 reviews) | Not enough data | 
| **Workflow** | 8.5 (302 reviews) | Not enough data | 
| **Response Automation** | 8.3 (294 reviews) | Not enough data | 
| **SLA Management** | 8.2 (287 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.3 (292 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (292 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.2 (286 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Entuity | 
|---|---|---|
| **AI Text Generation** | 7.2 (236 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (237 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (31 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (31 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (31 reviews) | Not enough data | 

#### Communication Channels

| Feature | Atera | Entuity | 
|---|---|---|
| **Customer Portal** | 8.2 (289 reviews) | Not enough data | 
| **Email to Case** | 8.7 (287 reviews) | Not enough data | 
| **Chat/Live Support** | 8.1 (283 reviews) | Not enough data | 
| **Social Integration** | 6.4 (269 reviews) | Not enough data | 
| **Voice** | 6.2 (266 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Entuity | 
|---|---|---|
| **Mobile User Support** | 7.2 (296 reviews) | Not enough data | 
| **Customization ** | 7.8 (306 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (304 reviews) | Not enough data | 
| **Integration** | 8.1 (307 reviews) | Not enough data | 
| **Reporting** | 8.2 (312 reviews) | Not enough data | 
| **Dashboards** | 8.5 (307 reviews) | Not enough data | 

### Network Automation Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Entuity** | N/A | N/A |

#### Configuration

| Feature | Atera | Entuity | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Automation Tools

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Network

| Feature | Atera | Entuity | 
|---|---|---|
| **Scalability** | Not enough data | Not enough data | 
| **Inventory** | Not enough data | Not enough data | 
| **Infrastructure** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 

#### Logistics

| Feature | Atera | Entuity | 
|---|---|---|
| **Communication** | Not enough data | Not enough data | 
| **Scripting** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 

#### Security - Network Automation

| Feature | Atera | Entuity | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Security Automation** | Not enough data | Not enough data | 
| **User Authentication and Authorization** | Not enough data | Not enough data | 
| **Monitoring and Alerts** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 178 |
| **Entuity** | N/A | N/A |

#### Administration

| Feature | Atera | Entuity | 
|---|---|---|
| **Change Management** | 8.1 (156 reviews) | Not enough data | 
| **Asset Management** | 8.3 (160 reviews) | Not enough data | 
| **Reports & Analytics** | 8.7 (163 reviews) | Not enough data | 

#### Service Desk

| Feature | Atera | Entuity | 
|---|---|---|
| **Help Desk** | 8.6 (158 reviews) | Not enough data | 
| **Incident Reports** | 8.3 (156 reviews) | Not enough data | 
| **Process Workflow** | 8.4 (155 reviews) | Not enough data | 

#### Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Reporting** | 8.6 (154 reviews) | Not enough data | 
| **Administration Console** | 8.8 (153 reviews) | Not enough data | 
| **Access Management** | 8.7 (151 reviews) | Not enough data | 
| **Asset Management** | 8.4 (151 reviews) | Not enough data | 
| **Policy Dictation** | 8.1 (146 reviews) | Not enough data | 

#### Functionality

| Feature | Atera | Entuity | 
|---|---|---|
| **Ticketing System** | 8.4 (156 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (151 reviews) | Not enough data | 
| **Alerting** | 8.8 (155 reviews) | Not enough data | 
| **Automation** | 8.7 (153 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (21 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (21 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (21 reviews) | Not enough data | 
| **Decision Making** | 7.3 (20 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 751 |
| **Entuity** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Atera | Entuity | 
|---|---|---|
| **Device Management** | 8.9 (626 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.1 (92 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 7.9 (71 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Remote Monitoring** | 9.1 (645 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.3 (547 reviews) ✓ Verified | Not enough data | 
| **Application Deployment** | 8.3 (550 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 8.7 (617 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.2 (78 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Atera | Entuity | 
|---|---|---|
| **Workflow Management** | 8.6 (104 reviews) | Not enough data | 

#### Service Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Remote Access** | 9.1 (620 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.8 (89 reviews) | Not enough data | 
| **Ticketing** | 8.7 (121 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (97 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (78 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (83 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (78 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (79 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (82 reviews) | Not enough data | 
| **Decision Making** | 7.4 (78 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.5/10 | 36 |
| **Entuity** | N/A | N/A |

#### Scope

| Feature | Atera | Entuity | 
|---|---|---|
| **Endpoint Inclusiveness** | 7.0 (32 reviews) | Not enough data | 
| **Multi-OS Support** | 7.9 (34 reviews) | Not enough data | 

#### Security

| Feature | Atera | Entuity | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (34 reviews) | Not enough data | 
| **Endpoint Protection** | 7.3 (32 reviews) | Not enough data | 
| **Remote Wiping** | 5.7 (27 reviews) | Not enough data | 

#### Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Device Enrollment** | 8.0 (28 reviews) | Not enough data | 
| **Device Configuration** | 7.7 (27 reviews) | Not enough data | 
| **Device Compliance** | 7.5 (26 reviews) | Not enough data | 
| **Usage Information** | 7.9 (29 reviews) | Not enough data | 
| **Data Separation** | 6.1 (25 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (12 reviews) | Not enough data | 
| **Decision Making** | 8.0 (11 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 308 |
| **Entuity** | 9.2/10 | 81 |

#### Functionality

| Feature | Atera | Entuity | 
|---|---|---|
| **Performance Monitoring** | 8.9 (284 reviews) | 9.5 (76 reviews) | 
| **Alerting** | 8.9 (290 reviews) | 9.5 (70 reviews) | 
| **Improvement Suggestions** | 8.2 (273 reviews) | 8.5 (65 reviews) | 
| **Multi-Network Capability** | 8.6 (264 reviews) | 9.4 (70 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **360-Degree Network Visibility** | 8.2 (35 reviews) | 10.0 (9 reviews) | 
| **Automated Network Discovery** | 8.6 (38 reviews) | 9.4 (9 reviews) | 
| **Real-Time Monitoring** | 8.9 (35 reviews) | 9.7 (10 reviews) | 

#### Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Performance Baseline** | 8.4 (260 reviews) | 9.2 (66 reviews) | 
| **Data Visualization** | 8.4 (262 reviews) | 9.3 (69 reviews) | 
| **Path Analysis** | 7.9 (249 reviews) | 8.8 (66 reviews) | 

#### Analytics - Network Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **Predictive Performance Analytics** | 8.1 (34 reviews) | 9.1 (9 reviews) | 
| **Packet & Flow Analysis** | 7.9 (34 reviews) | 8.7 (9 reviews) | 

#### Security - Network Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **Encrypted Data Transmission** | 8.5 (35 reviews) | 9.3 (9 reviews) | 
| **Zero Trust and Identity Management** | 7.8 (36 reviews) | 9.3 (9 reviews) | 
| **Integrated Network Security** | 8.2 (35 reviews) | 9.3 (9 reviews) | 

#### Network Performance - Network Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **Dynamic Network Optimization** | 8.2 (34 reviews) | 9.4 (9 reviews) | 
| **Automated Tasks Routing** | 8.1 (35 reviews) | 9.3 (9 reviews) | 

#### AI Automation - Network Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 7.7 (33 reviews) | 8.5 (9 reviews) | 
| **Self-Healing Networks** | 7.5 (33 reviews) | 8.5 (9 reviews) | 
| **Predictive Network Maintenance** | 7.4 (33 reviews) | 8.9 (9 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (29 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (29 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (29 reviews) | Not enough data | 
| **Decision Making** | 7.6 (29 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 18 |
| **Entuity** | N/A | N/A |

#### Functionality

| Feature | Atera | Entuity | 
|---|---|---|
| **Artificial Intelligence** | 8.8 (7 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | 8.3 (6 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Atera | Entuity | 
|---|---|---|
| **Root Cause Identification** | 7.0 (5 reviews) | Not enough data | 
| **Proactive Identification** | 8.3 (7 reviews) | Not enough data | 
| **Resolution Guidance** | 6.9 (6 reviews) | Not enough data | 

#### Management

| Feature | Atera | Entuity | 
|---|---|---|
| **System Integration** | 8.0 (5 reviews) | Not enough data | 
| **Alerting** | Feature Not Available | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Atera | Entuity | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Entuity** | 8.5/10 | 17 |

#### Functionality

| Feature | Atera | Entuity | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 8.2 (14 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.6 (13 reviews) | 
| **Observability** | Not enough data | 9.0 (14 reviews) | 
| **AI/ML Integration** | Not enough data | 6.7 (13 reviews) | 

#### Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 8.5 (14 reviews) | 
| **Dashboards and Visualization** | Not enough data | 8.7 (15 reviews) | 
| **Performance Baselines** | Not enough data | 8.9 (12 reviews) | 
| **Alerting** | Not enough data | 9.2 (13 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 235 |
| **Entuity** | N/A | N/A |

#### Asset Inventory

| Feature | Atera | Entuity | 
|---|---|---|
| **Hardware Asset Inventory** | 8.8 (225 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.7 (217 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.8 (209 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.1 (205 reviews) | Not enough data | 
| **Asset Discovery** | 7.9 (214 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Entuity | 
|---|---|---|
| **AI Text Generation** | 7.2 (194 reviews) | Not enough data | 
| **AI Text Generation** | 7.1 (191 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (30 reviews) | Not enough data | 
| **Decision Making** | 7.7 (30 reviews) | Not enough data | 

#### Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Central Dashboard** | 8.8 (218 reviews) | Not enough data | 
| **Asset Policy Management** | 8.1 (208 reviews) | Not enough data | 
| **Risk Management** | 7.6 (206 reviews) | Not enough data | 
| **Integrations** | 8.0 (213 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 9.4/10 | 12 |
| **Entuity** | N/A | N/A |

#### Responses

| Feature | Atera | Entuity | 
|---|---|---|
| **Personalization** | 9.8 (8 reviews) | Not enough data | 
| **Route To Human** | 9.0 (8 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.1 (9 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Atera | Entuity | 
|---|---|---|
| **Sales Follow-Up** | Feature Not Available | Not enough data | 
| **Customer Interaction Automation** | Feature Not Available | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Atera | Entuity | 
|---|---|---|
| **Conversation Editor** | 9.6 (8 reviews) | Not enough data | 
| **Integration** | 9.4 (9 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.3 (7 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Atera | Entuity | 
|---|---|---|
| **Independent Decision Making** | 9.2 (8 reviews) | Not enough data | 
| **Adaptive Responses** | 9.6 (8 reviews) | Not enough data | 
| **Task Execution** | 9.6 (9 reviews) | Not enough data | 
| **Problem Solving** | 9.8 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | Entuity | 
|---|---|---|
| **AI Text Generation** | 9.7 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 9.6 (9 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 472 |
| **Entuity** | N/A | N/A |

#### Administration

| Feature | Atera | Entuity | 
|---|---|---|
| **Screen Sharing** | 8.7 (441 reviews) | Not enough data | 
| **File Sharing** | 8.4 (438 reviews) | Not enough data | 
| **Session Recording** | 7.3 (383 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.9 (443 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (422 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.2 (441 reviews) | Not enough data | 

#### Maintenance

| Feature | Atera | Entuity | 
|---|---|---|
| **Remote Reboot** | 8.9 (441 reviews) | Not enough data | 
| **Remote Printing** | 7.8 (391 reviews) | Not enough data | 

#### Communication 

| Feature | Atera | Entuity | 
|---|---|---|
| **Text Chat** | Feature Not Available | Not enough data | 
| **VoIP** | 6.1 (364 reviews) | Not enough data | 
| **Video Conference Call** | 6.1 (357 reviews) | Not enough data | 
| **Screen Annotations** | 6.9 (368 reviews) | Not enough data | 

#### Security

| Feature | Atera | Entuity | 
|---|---|---|
| **Data Encryption** | 7.8 (380 reviews) | Not enough data | 
| **Compliance** | 8.0 (389 reviews) | Not enough data | 

#### Device Support

| Feature | Atera | Entuity | 
|---|---|---|
| **Mobile Device Access** | 7.4 (391 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.2 (397 reviews) | Not enough data | 
| **Cross-Platform** | 8.2 (393 reviews) | Not enough data | 

#### Performance

| Feature | Atera | Entuity | 
|---|---|---|
| **Reporting** | 8.2 (426 reviews) | Not enough data | 

### Network Management Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Entuity** | 9.3/10 | 27 |

#### Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Network Automation** | Not enough data | 9.3 (20 reviews) | 
| **Network Traffic Analyzer** | Not enough data | 9.1 (21 reviews) | 
| **User Provisioning** | Not enough data | 9.1 (19 reviews) | 
| **Network Analytics** | Not enough data | 9.0 (20 reviews) | 
| **Resource Maintenance** | Not enough data | 9.3 (20 reviews) | 

#### Monitoring

| Feature | Atera | Entuity | 
|---|---|---|
| **Network Monitoring** | Not enough data | 9.7 (25 reviews) | 
| **Network Discovery** | Not enough data | 9.5 (20 reviews) | 
| **Network Asset Mapping** | Not enough data | 9.4 (21 reviews) | 

#### Support

| Feature | Atera | Entuity | 
|---|---|---|
| **Real-time alerting** | Not enough data | 9.4 (21 reviews) | 
| **Hybrid Infrastructure Support** | Not enough data | 9.4 (20 reviews) | 
| **API Integration** | Not enough data | 8.9 (19 reviews) | 

#### Agentic AI - Network Management Tools

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.2/10 | 287 |
| **Entuity** | N/A | N/A |

#### Generative AI

| Feature | Atera | Entuity | 
|---|---|---|
| **AI Text Summarization** | 7.2 (282 reviews) | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.6/10 | 16 |
| **Entuity** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Atera | Entuity | 
|---|---|---|
| **Document Processing** | 8.0 (11 reviews) | Not enough data | 
| **Feedback Collection** | 7.9 (11 reviews) | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Atera | Entuity | 
|---|---|---|
| **Adaptive Responses** | 7.7 (11 reviews) | Not enough data | 
| **Task Execution** | 7.6 (11 reviews) | Not enough data | 
| **Independent Decision Making** | 7.9 (11 reviews) | Not enough data | 
| **Problem Solving** | 8.3 (11 reviews) | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Atera | Entuity | 
|---|---|---|
| **Ticket Status Updates** | 7.9 (11 reviews) | Not enough data | 
| **SLA Monitoring** | Feature Not Available | Not enough data | 
| **Ticket Categorization** | Feature Not Available | Not enough data | 
| **Ticket Assignment** | 7.1 (12 reviews) | Not enough data | 
| **Automated Ticket Creation** | 7.3 (11 reviews) | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Atera | Entuity | 
|---|---|---|
| **Knowledge Base Utilization** | 7.9 (11 reviews) | Not enough data | 
| **Workflow Automation** | 8.2 (14 reviews) | Not enough data | 
| **Real-Time Troubleshooting** | 7.8 (12 reviews) | Not enough data | 
| **User Self-Service Assistance** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Issue Detection** | 7.9 (11 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Entuity** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Behavioral Analysis** | Feature Not Available | Not enough data | 
| **Adaptive** | Feature Not Available | Not enough data | 
| **Predictive** | Feature Not Available | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Patch Management** | Feature Not Available | Not enough data | 
| **Oversees** | Feature Not Available | Not enough data | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Feature Not Available | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 233 |
| **Entuity** | N/A | N/A |

#### Incident Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Automate Ticket Routing** | 8.4 (211 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.5 (214 reviews) | Not enough data | 
| **Ticket Notifications** | 8.8 (207 reviews) | Not enough data | 
| **Knowledge Base** | 8.2 (212 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.1 (204 reviews) | Not enough data | 

#### Reporting

| Feature | Atera | Entuity | 
|---|---|---|
| **Dashboards** | 8.6 (212 reviews) | Not enough data | 
| **Time Tracking** | 8.4 (209 reviews) | Not enough data | 
| **Surveys** | 7.8 (202 reviews) | Not enough data | 

#### Access & Usability

| Feature | Atera | Entuity | 
|---|---|---|
| **Mobile** | 7.4 (208 reviews) | Not enough data | 
| **Self Service** | 8.5 (205 reviews) | Not enough data | 
| **Active Directory** | 8.0 (202 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.3 (198 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (26 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (26 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (26 reviews) | Not enough data | 
| **Decision Making** | 7.9 (26 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Entuity** | N/A | N/A |

#### System Control

| Feature | Atera | Entuity | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Atera | Entuity | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.4/10 | 87 |
| **Entuity** | N/A | N/A |

#### Analysis

| Feature | Atera | Entuity | 
|---|---|---|
| **Threat Detection** | 8.2 (77 reviews) | Not enough data | 

#### Platform

| Feature | Atera | Entuity | 
|---|---|---|
| **Unified Communications Platform** | 7.8 (78 reviews) | Not enough data | 
| **Remote Access** | 8.8 (82 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.1 (77 reviews) | Not enough data | 
| **Asset Tracking** | 8.3 (82 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.5 (81 reviews) | Not enough data | 

#### Security

| Feature | Atera | Entuity | 
|---|---|---|
| **Endpoint Protection** | 8.3 (81 reviews) | Not enough data | 
| **Patch Management** | 8.9 (84 reviews) | Not enough data | 
| **Disaster Recovery** | 7.4 (79 reviews) | Not enough data | 
| **Service Management** | 8.2 (80 reviews) | Not enough data | 
| **Workflow Management** | 8.1 (77 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (12 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (12 reviews) | Not enough data | 
| **Decision Making** | 8.6 (12 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **Entuity** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Atera | Entuity | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to Atera (14):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Entuity (3):** [Network Automation Tools](https://www.g2.com/categories/network-automation-tools), [Network Management Tools](https://www.g2.com/categories/network-management-tools), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring)


---
## Reviewer Demographics

### By Company Size

| Segment | Atera | Entuity | 
|---|---|---|
| **Small-Business** | 58.6% | 10.2% | 
| **Mid-Market** | 32.2% | 45.9% | 
| **Enterprise** | 9.2% | 43.9% | 

### By Industry

#### Atera

- **Information Technology and Services:** 29.8%
- **Computer & Network Security:** 12.2%
- **Manufacturing:** 3.5%
- **Consumer Services:** 3.5%
- **Hospital & Health Care:** 2.9%
- **Telecommunications:** 2.9%
- **Consulting:** 2.5%
- **Automotive:** 2.2%
- **Construction:** 2.1%
- **Computer Software:** 2.0%
- **Other:** 36.5%

#### Entuity

- **Information Technology and Services:** 13.4%
- **Telecommunications:** 11.3%
- **Banking:** 10.3%
- **Computer & Network Security:** 7.2%
- **Financial Services:** 4.1%
- **Computer Software:** 4.1%
- **Outsourcing/Offshoring:** 4.1%
- **Computer Networking:** 4.1%
- **Higher Education:** 3.1%
- **Hospital & Health Care:** 3.1%
- **Other:** 35.1%

---
## Alternatives

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3919 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1027 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (499 reviews)

### Alternatives to Entuity

- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (635 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (835 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (386 reviews)
- [Auvik](https://www.g2.com/products/auvik-networks/reviews) — 4.5/5 stars (380 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (704 reviews)
- [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) — 4.7/5 stars (209 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (430 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (431 reviews)

---
## Top Discussions

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

### Entuity

- Title: [What is entuity network analytics?](https://www.g2.com/discussions/what-is-entuity-network-analytics) — 2 comments
  > **Top comment:** "Entuity is a network monitoring tool which has capability to monitor all types of networking devices, including cloud based controllers and cisco viptela..."
- Title: [Cisco ACI monitoring with Entuity calling the APIs](https://www.g2.com/discussions/38576-cisco-aci-monitoring-with-entuity-calling-the-apis) — 2 comments, 1 upvote
  > **Top comment:** "Hello Bernhard, v19 is very close to release, we're targeting end of March this year. I will contact you via email regarding our beta program for v19, and..."
- Title: [How does Entuity work?](https://www.g2.com/discussions/how-does-entuity-work) — 1 comment
  > **Top comment:** "SNMP Polling"
- Title: [How to take backup for network devices in ENA 18.0](https://www.g2.com/discussions/42279-how-to-take-backup-for-network-devices-in-ena-18-0) — 1 comment, 1 upvote
  > **Top comment:** "Hello Siddarth, our support team would be happy to help out, do you know the way to contact them?
Thanks
Matt"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atera-vs-entuity)