Compare Atera and Dynatrace 
At a Glance
Market Segments
Small-Business (60.7% of reviews)
Enterprise (69.3% of reviews)
Entry-Level Pricing
Free Trial
Starts at $69 per month billed annually, per 8 GB Host
Atera
Star Rating
(1,070)4.6 out of 5
Market Segments
Small-Business (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansDynatrace
Star Rating
(1,360)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user-friendliness, with many users appreciating its intuitive interface and easy navigation. One user highlighted how the menu is not confusing, making it easier to manage tasks like patching and ticketing without a large team.
- Users say that Dynatrace offers powerful data integration capabilities, with features like Dynatrace Grail being praised for its ability to organize and present information from various sources. This makes it a strong choice for organizations needing comprehensive insights.
- Reviewers mention that Atera's licensing structure is particularly beneficial for managed service providers (MSPs), as it counts by technician rather than by endpoint. This flexibility allows for affordable growth without the burden of paying per node, which many users find appealing.
- According to verified reviews, Dynatrace is recognized for its robust performance monitoring features, with users noting its effectiveness in identifying root causes and providing resolution guidance. However, some users feel that it may require a steeper learning curve compared to Atera.
- G2 reviewers highlight that Atera's setup process is notably quick and straightforward, with users reporting an extremely easy initial setup. This contrasts with some feedback on Dynatrace, where users have mentioned configuration challenges that can arise during implementation.
- Users express that while both products have strong support, Atera stands out with higher ratings for quality of support and overall partnership experience. Reviewers appreciate the proactive problem-solving capabilities of Atera, which help prevent issues before they arise.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Free Trial
Atera
Free Trial is available
Dynatrace
Free Trial is available
Ratings
Meets Requirements
8.8
873
8.8
1,067
Ease of Use
9.2
951
8.3
1,077
Ease of Setup
9.1
803
8.4
669
Ease of Admin
9.0
595
8.2
624
Quality of Support
9.0
829
8.7
1,010
Has the product been a good partner in doing business?
9.2
587
8.7
621
Product Direction (% positive)
9.4
860
9.2
1,041
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Not enough data
User Behavior
Not enough data
8.9
115
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
104
|
Verified
A/B Testing
Not enough data
8.5
100
|
Verified
Not enough data
8.1
75
Not enough data
8.7
109
|
Verified
Not enough data
8.2
74
Visitor Information
Not enough data
8.7
116
|
Verified
Not enough data
8.4
111
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Administration
8.0
155
Not enough data
8.3
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
157
Not enough data
8.3
155
Not enough data
8.4
154
Not enough data
Management
8.6
153
Not enough data
8.8
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
150
Not enough data
8.9
154
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Functionality
Not enough data
8.8
60
Not enough data
9.0
61
Not enough data
8.5
59
Not enough data
8.0
57
Not enough data
8.7
53
Not enough data
8.4
57
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
600
|
Verified
Not enough data
8.2
79
Not enough data
7.9
70
Not enough data
Monitoring and Management
9.1
615
|
Verified
Not enough data
8.3
544
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
75
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
92
Not enough data
Service Management
9.1
600
|
Verified
Not enough data
8.7
85
Not enough data
8.7
109
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Experience
Not enough data
9.2
157
Not enough data
8.5
136
Not enough data
8.5
133
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.5
126
Not enough data
8.6
153
Not enough data
7.8
101
Performance
Not enough data
9.1
151
Not enough data
9.4
157
Not enough data
8.5
147
Not enough data
9.0
148
Functionality
Not enough data
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
73
Not enough data
8.3
70
Not enough data
8.7
72
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
9.0
47
8.9
288
8.9
46
8.2
272
8.5
42
8.6
262
8.2
43
Monitoring - Network Monitoring
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
8.7
46
8.4
260
8.8
46
7.9
248
Feature Not Available
Analytics - Network Monitoring
8.1
33
Not enough data
7.9
33
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Not enough data
Network Performance - Network Monitoring
8.1
33
Not enough data
8.1
33
Not enough data
AI Automation - Network Monitoring
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Not enough data
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
Monitoring
Not enough data
9.0
202
Not enough data
8.3
188
Not enough data
8.9
184
Not enough data
9.0
196
Not enough data
Not enough data
Administration
Not enough data
8.5
171
Not enough data
8.5
153
Not enough data
8.4
157
Not enough data
Not enough data
Analysis
Not enough data
8.3
181
Not enough data
8.6
200
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Bug Monitoring
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
7
8.6
38
Not enough data
8.4
38
8.0
5
8.8
42
Issue Resolution
7.0
5
8.8
42
8.3
7
8.7
42
6.9
6
8.4
41
Management
Not enough data
8.6
43
Feature Not Available
8.7
43
Feature Not Available
8.2
41
Generative AI
Not enough data
7.7
5
Not enough data
8.3
5
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Monitoring and Management
Not enough data
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
58
Not enough data
8.8
57
Not enough data
9.1
56
Not enough data
8.2
52
Management
Not enough data
8.3
55
Not enough data
8.3
58
Not enough data
8.8
55
Not enough data
9.0
56
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
ServiceNow Apps
Not enough data
8.5
9
Not enough data
9.3
10
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.7
59
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
8.1
55
|
Verified
Not enough data
8.1
56
|
Verified
Analysis
Not enough data
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
7.9
53
|
Verified
Visualization
Not enough data
9.0
61
|
Verified
Not enough data
8.5
58
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
Monitoring
Not enough data
8.8
108
Not enough data
8.7
110
Not enough data
9.0
119
Not enough data
7.6
102
Not enough data
8.5
110
Response
Not enough data
8.7
113
Not enough data
8.6
110
Not enough data
8.1
111
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.8
10
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Performance
Not enough data
8.7
111
Not enough data
8.1
109
Functionality
Not enough data
8.5
105
Not enough data
8.3
108
Not enough data
7.8
103
Not enough data
8.5
112
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Alerts management
Not enough data
8.2
41
Not enough data
7.8
41
Not enough data
8.7
41
Monitoring
Not enough data
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Automation
Not enough data
8.2
41
Not enough data
8.3
41
Analysis
Not enough data
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Issue Resolution
Not enough data
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Generative AI
7.2
280
Not enough data
Generative AI
Not enough data
6.1
11
Agentic AI - IT Alerting
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
9.0
5
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Response
Not enough data
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Records
Not enough data
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Management
Not enough data
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Generative AI
Not enough data
6.7
6
Not enough data
6.7
5
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and Dynatrace are categorized as AIOps Platforms and Network Monitoring
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), and Bug Tracking
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.6%
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.8%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
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