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# Device42, A Freshworks Company vs Remote Monitoring and Management Comparison - What are their main differences?

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Device42, A Freshworks CompanyAtera[+ Add Product](#)

Pricing

**Device42, A Freshworks Company**
Free Trial

**$** Up to 250 devices · Basic

**Remote Monitoring and Management**
Free Trial

**Free Trial** · Free trial

**Pricing Insights**
from reviews

Time to Implement

**Device42, A Freshworks Company**
3 months

Based on 13 responses

**Remote Monitoring and Management**
1 monthFaster

Based on 168 responses

Return on Investment

**Device42, A Freshworks Company**
21 months

Based on 10 responses

**Remote Monitoring and Management**
7 months14 months sooner

Based on 156 responses

Perceived Cost

**Device42, A Freshworks Company**
$$$$$

**Remote Monitoring and Management**
$$$$$

Average Discount

**Device42, A Freshworks Company**
Not enough reviews yet

**Remote Monitoring and Management**
7%

 ![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

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**Pros & Cons**
from reviews

**Device42, A Freshworks Company**
[
Asset Management (3)
](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=1569631&qs=pros-and-cons#reviews)[
Ease of Use (1)
](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=2394535&qs=pros-and-cons#reviews)[
Complexity (1)
](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=2394529&qs=pros-and-cons#reviews)[
Latency Issues (1)
](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=1953880&qs=pros-and-cons#reviews)

**Remote Monitoring and Management**
[
Ease of Use (386)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)[
Automation (273)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1463653&qs=pros-and-cons#reviews)[
Missing Features (161)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)[
Limited Features (135)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews)

Integrations

**Device42, A Freshworks Company**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0112b134c73fd25e23b27e6021acbaa9/configuration-management-database.png "Product Avatar Image")

Configuration Management...

](https://www.g2.com/products/configuration-management-database/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image")

Confluence

](https://www.g2.com/products/confluence/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5e2e461b5f126161404ed44d15d09b15/progress-chef.png "Product Avatar Image")

Progress Chef

](https://www.g2.com/products/progress-chef/reviews)[
View all
](https://www.g2.com/products/device42-a-freshworks-company/integrations)

**Remote Monitoring and Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image")

AnyDesk

](https://www.g2.com/products/anydesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/688/large_detail_c57250995c0d9a88d714b1db5beec11d.jpeg "Product Avatar Image")

Axcient

](https://www.g2.com/products/axcient/reviews)[
View all
](https://www.g2.com/products/remote-monitoring-and-management/integrations)

Screenshots

**Device42, A Freshworks Company**
 ![Device42, A Freshworks Company screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/105574/BusinessApplication.PNG)

**Remote Monitoring and Management**
 ![Remote Monitoring and Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1881456/Customers_Dashboard.png)

**Ratings**
from reviews

Meets Requirements

**Device42, A Freshworks Company**

8.9

8.941

**Remote Monitoring and Management**

8.8

8.8987

Ease of Use

**Device42, A Freshworks Company**

8.8

8.842

**Remote Monitoring and Management**

9.2

9.21,141

Ease of Setup

**Device42, A Freshworks Company**

8.5

8.538

**Remote Monitoring and Management**

9.1

9.1993

Ease of Admin

**Device42, A Freshworks Company**

8.8

8.834

**Remote Monitoring and Management**

9.0

9.0633

Quality of Support

**Device42, A Freshworks Company**

9.5

9.540

**Remote Monitoring and Management**

9.0

9.0939

Has the product been a good partner in doing business?

**Device42, A Freshworks Company**

9.5

9.533

**Remote Monitoring and Management**

9.1

9.1622

Product Direction (% positive)

**Device42, A Freshworks Company**

9.4

9.440

**Remote Monitoring and Management**

9.3

9.3958

**Features**
ratings from reviews

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.4

19

7.9

242

Asset Inventory

Hardware Asset Inventory

9.1(won by 0.2)

16

8.9

229

Software Asset Inventory

8.8(tied score)

12

8.8(tied score)

222

Cloud Asset Inventory

8.1(won by 0.3)

9

7.8

210

Mobile Asset Inventory

6.9

6

7.1(won by 0.2)

206

Asset Discovery

8.9(won by 1.0)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

216

Generative AI

AI Text Generation

Not enough data

7.2(won by default)

194

AI Text Generation

Not enough data

7.1(won by default)

191

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

Not enough data

8.1(won by default)

31

Multi-step Planning

Not enough data

7.8(won by default)

31

Cross-system Integration

Not enough data

8.1(won by default)

31

Adaptive Learning

Not enough data

7.6(won by default)

31

Natural Language Interaction

Not enough data

7.9(won by default)

30

Proactive Assistance

Not enough data

8.0(won by default)

31

Decision Making

Not enough data

7.7(won by default)

31

Management

Central Dashboard

8.2

15

8.8(won by 0.6)

219

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integrations

8.6(won by 0.6)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

214

Asset Policy Management

Feature Not Available

8.1(won by default)

209

Risk Management

Feature Not Available

7.6(won by default)

207

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Additional Functionality

Cost Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

AI IT Agents[Hide 34 FeaturesShow 34 Features](javascript:void(0);)

Not enough data

7.8

32

AI Agent Configuration

AI Agent Configuration

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Proactive Error Detection

Proactive Error Detection

Not enough data

Not enough data

Self Service Portal

Self Service Portal

Not enough data

Not enough data

Automated Routing

Automated Routing

Not enough data

Not enough data

Security & Compliance

Security & Compliance

Not enough data

Not enough data

IT Incident Management

IT Incident Management

Not enough data

Not enough data

Feedback Management

Feedback Management

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Reporting/Analytics

Not enough data

Not enough data

Integration into Third Party Applications

Integration into Third Party Applications

Not enough data

Not enough data

Support Ticket Management

Support Ticket Management

Not enough data

Not enough data

Adaptive Learning

Adaptive Learning

Not enough data

Not enough data

Knowledge Base Integration

Knowledge Base Integration

Not enough data

Not enough data

Workflow Automation

Workflow Automation

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Automation - AI IT Agents

Document Processing

Not enough data

8.0(won by default)

11

Feedback Collection

Not enough data

8.1(won by default)

12

Autonomy - AI IT Agents

Adaptive Responses

Not enough data

7.7(won by default)

11

Task Execution

Not enough data

7.8(won by default)

12

Independent Decision Making

Not enough data

7.9(won by default)

11

Problem Solving

Not enough data

8.3(won by default)

11

IT Ticket Management - AI IT Agents

Ticket Status Updates

Not enough data

8.1(won by default)

12

Ticket Assignment

Not enough data

7.5(won by default)

14

Automated Ticket Creation

Not enough data

7.3(won by default)

11

SLA Monitoring

Not enough data

Feature Not Available

Ticket Categorization

Not enough data

Feature Not Available

IT Support Automation - AI IT Agents

Knowledge Base Utilization

Not enough data

8.1(won by default)

12

Workflow Automation

Not enough data

8.3(won by default)

15

Real-Time Troubleshooting

Not enough data

7.8(won by default)

12

User Self-Service Assistance

Not enough data

7.9(won by default)

11

Proactive Issue Detection

Not enough data

8.2(won by default)

13

IT Service Management (ITSM) Tools[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

Not enough data

8.1

190

Administration

Change Management

Not enough data

8.1(won by default)

156

Asset Management

Not enough data

8.4(won by default)

164

Reports & Analytics

Not enough data

8.7(won by default)

167

IT Asset Management

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Release Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Service Desk

Help Desk

Not enough data

8.6(won by default)

163

Incident Reports

Not enough data

8.3(won by default)

156

Process Workflow

Not enough data

8.4(won by default)

155

Customizable Reports

Not enough data

Not enough data

Management

Reporting

Not enough data

8.6(won by default)

156

Administration Console

Not enough data

8.8(won by default)

155

Asset Management

Not enough data

8.5(won by default)

154

Policy Dictation

Not enough data

8.1(won by default)

146

Access Management

Not enough data

8.7(won by default)

151

Real-Time Reporting

Not enough data

Not enough data

Functionality

Ticketing System

Not enough data

8.5(won by default)

161

Performance Logging

Not enough data

8.5(won by default)

151

Alerting

Not enough data

8.9(won by default)

158

Automation

Not enough data

8.7(won by default)

156

Agentic AI - IT Service Management (ITSM) Tools

Autonomous Task Execution

Not enough data

7.4(won by default)

21

Multi-step Planning

Not enough data

6.9(won by default)

21

Cross-system Integration

Not enough data

7.0(won by default)

21

Adaptive Learning

Not enough data

7.0(won by default)

21

Natural Language Interaction

Not enough data

7.3(won by default)

20

Proactive Assistance

Not enough data

7.1(won by default)

21

Decision Making

Not enough data

7.3(won by default)

20

Third-Party Integrations

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Prioritization

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Support Ticket Tracking

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

7.8

486

Administration

Screen Sharing

Not enough data

8.7(won by default)

445

File Sharing

Not enough data

8.4(won by default)

440

Session Recording

Not enough data

7.3(won by default)

382

Unattended Remote Access

Not enough data

8.9(won by default)

448

Multi - Session Handling

Not enough data

8.2(won by default)

423

Multi-Monitor Support

Not enough data

8.2(won by default)

444

Maintenance

Remote Reboot

Not enough data

8.9(won by default)

449

Remote Printing

Not enough data

7.8(won by default)

391

Communication 

VoIP

Not enough data

6.1(won by default)

364

Video Conference Call

Not enough data

6.1(won by default)

357

Screen Annotations

Not enough data

6.9(won by default)

367

Text Chat

Not enough data

Feature Not Available

Security

Data Encryption

Not enough data

7.8(won by default)

381

Compliance

Not enough data

8.0(won by default)

388

Device Support

Mobile Device Access

Not enough data

7.4(won by default)

390

Multi-Platform Support

Not enough data

8.2(won by default)

398

Cross-Platform

Not enough data

8.2(won by default)

393

Video Support

Not enough data

Not enough data

Performance

Reporting

Not enough data

8.2(won by default)

428

Additional Functionality

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

9.4

22

Automation - AI Agents

Sales Follow-Up

Not enough data

Feature Not Available

Customer Interaction Automation

Not enough data

Feature Not Available

Lead Generation

Not enough data

Feature Not Available

Document Processing

Not enough data

Feature Not Available

Feedback Collection

Not enough data

Feature Not Available

Natural Language Processing

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Responses

Personalization

Not enough data

9.8(won by default)

9

Route To Human

Not enough data

9.0(won by default)

8

Natural Language Understanding (NLU)

Not enough data

9.1(won by default)

9

Multi-Language

Not enough data

Not enough data

Autonomy - AI Agents

Independent Decision Making

Not enough data

9.2(won by default)

8

Adaptive Responses

Not enough data

9.6(won by default)

8

Task Execution

Not enough data

9.6(won by default)

8

Problem Solving

Not enough data

9.8(won by default)

10

Platform

Conversation Editor

Not enough data

9.6(won by default)

8

Integration

Not enough data

9.5(won by default)

11

Human-In-The-Loop

Not enough data

9.4(won by default)

8

Drag & Drop Editor

Not enough data

Not enough data

Human-in-the-loop (HITL)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

9.7(won by default)

11

AI Text Summarization

Not enough data

9.2(won by default)

10

Additional Functionality

Agent Collaboration

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

For No-Code Development

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Dynamic Modeling

Not enough data

Not enough data

API

Not enough data

Not enough data

Memory Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Natural Language Interface

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple LLM Models

Not enough data

Not enough data

Integration Management

Not enough data

Not enough data

Customizable Frameworks

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Attended Automation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Deep Learning

Not enough data

Not enough data

Code-free Development

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Unattended Automation

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Proactive Error Detection

Not enough data

Not enough data

Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);)

Not enough data

8.1

316

Functionality

Performance Monitoring

Not enough data

8.9(won by default)

286

Alerting

Not enough data

8.9(won by default)

294

Improvement Suggestions

Not enough data

8.2(won by default)

275

Multi-Network Capability

Not enough data

8.6(won by default)

265

Monitoring - Network Monitoring

Automated Network Discovery

Not enough data

8.6(won by default)

40

360-Degree Network Visibility

Not enough data

8.3(won by default)

36

Real-Time Monitoring

Not enough data

8.8(won by default)

36

Bandwidth Monitoring

Not enough data

Not enough data

IP Address Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Multi-Location Monitoring

Not enough data

Not enough data

Analytics - Network Monitoring

Predictive Performance Analytics

Not enough data

8.2(won by default)

35

Packet & Flow Analysis

Not enough data

8.0(won by default)

35

Management

Performance Baseline

Not enough data

8.4(won by default)

262

Data Visualization

Not enough data

8.4(won by default)

263

Path Analysis

Not enough data

8.0(won by default)

251

Real-Time Data

Not enough data

Not enough data

Historical Trend Analysis

Not enough data

Not enough data

Security - Network Monitoring

Encrypted Data Transmission

Not enough data

8.5(won by default)

36

Zero Trust and Identity Management

Not enough data

7.9(won by default)

38

Integrated Network Security

Not enough data

8.3(won by default)

36

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Network Resource Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Network Performance - Network Monitoring

Dynamic Network Optimization

Not enough data

8.2(won by default)

35

Automated Tasks Routing

Not enough data

8.2(won by default)

36

AI Automation - Network Monitoring

Machine Learning-Based Anomaly Detection

Not enough data

7.7(won by default)

34

Self-Healing Networks

Not enough data

7.5(won by default)

34

Predictive Network Maintenance

Not enough data

7.5(won by default)

34

Agentic AI - Network Monitoring

Autonomous Task Execution

Not enough data

7.5(won by default)

29

Multi-step Planning

Not enough data

7.6(won by default)

29

Cross-system Integration

Not enough data

7.7(won by default)

30

Adaptive Learning

Not enough data

7.4(won by default)

30

Natural Language Interaction

Not enough data

7.6(won by default)

30

Proactive Assistance

Not enough data

7.4(won by default)

29

Decision Making

Not enough data

7.6(won by default)

29

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self-Updating Maps

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Dependency Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Map Exporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Downtime Tracking

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Simple Network Management Protocol (SNMP)

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Network Mapping

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Virtualization

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Mobile Network Troubleshooting

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

7.2

286

Generative AI

AI Text Summarization

Not enough data

7.2(won by default)

280

Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

Not enough data

8.2

857

Inventory Management - Remote Monitoring & Management (RMM)

Device Management

Not enough data

9.0(won by default)

670

|

Verified

Asset Management

Not enough data

8.4(won by default)

117

ITIL Policy Compliance

Not enough data

8.0(won by default)

73

User Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Monitoring and Management

Remote Monitoring

Not enough data

9.2(won by default)

702

|

Verified

Asset Tracking

Not enough data

8.3(won by default)

555

|

Verified

Application Deployment

Not enough data

8.3(won by default)

563

|

Verified

Patch Management

Not enough data

8.7(won by default)

655

|

Verified

Asset Tracking

Not enough data

8.4(won by default)

83

Support Ticket Management

Not enough data

10.0(won by default)

5

Help Desk Management

Not enough data

10.0(won by default)

5

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

IT Operations & Workflow - Remote Monitoring & Management (RMM)

Workflow Management

Not enough data

8.8(won by default)

126

Service Management

Remote Access

Not enough data

9.1(won by default)

666

|

Verified

Service Management (Issue Prioritization)

Not enough data

8.9(won by default)

102

Ticketing

Not enough data

9.0(won by default)

176

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Agentic AI - Remote Monitoring & Management (RMM)

Autonomous Task Execution

Not enough data

8.1(won by default)

106

Multi-step Planning

Not enough data

7.5(won by default)

80

Cross-system Integration

Not enough data

7.9(won by default)

90

Adaptive Learning

Not enough data

7.7(won by default)

81

Natural Language Interaction

Not enough data

7.9(won by default)

81

Proactive Assistance

Not enough data

7.7(won by default)

87

Decision Making

Not enough data

7.4(won by default)

80

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Dashboard

Not enough data

8.0(won by default)

5

Customizable Reports

Not enough data

5.0(won by default)

6

Reporting/Analytics

Not enough data

5.0(won by default)

5

Audit Trail

Not enough data

Not enough data

Build Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Data Center Infrastructure Management (DCIM)[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

8.9

8

Not enough data

Performance Management

Workflow Automation

Feature Not Available

Not enough data

Change Management

Not enough data

Not enough data

Real Time Reporting

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-User Collaboration

Not enough data

Not enough data

Power Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Monitoring

Space Planning

8.9(won by default)

6

Not enough data

Server Performance

Not enough data

Not enough data

Energy Consumption

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

7.5

41

Scope

Endpoint Inclusiveness

Not enough data

6.9(won by default)

31

Multi-OS Support

Not enough data

8.1(won by default)

36

Security

Reporting and Alerts

Not enough data

8.0(won by default)

36

Endpoint Protection

Not enough data

7.3(won by default)

32

Remote Wiping

Not enough data

5.7(won by default)

27

Management

Device Enrollment

Not enough data

8.2(won by default)

30

Device Configuration

Not enough data

7.8(won by default)

29

Device Compliance

Not enough data

7.5(won by default)

26

Usage Information

Not enough data

7.9(won by default)

29

Data Separation

Not enough data

6.1(won by default)

25

Agentic AI - Unified Endpoint Management (UEM)

Autonomous Task Execution

Not enough data

7.8(won by default)

10

Multi-step Planning

Not enough data

7.5(won by default)

10

Cross-system Integration

Not enough data

7.7(won by default)

10

Adaptive Learning

Not enough data

8.0(won by default)

10

Natural Language Interaction

Not enough data

7.7(won by default)

10

Proactive Assistance

Not enough data

8.0(won by default)

11

Decision Making

Not enough data

8.0(won by default)

10

Additional Functionality

Mobile Content Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

BYOD Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

App Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

8.1

360

Ticket and Case Management

Ticket Creation User Experience

Not enough data

8.6(won by default)

311

Workflow

Not enough data

8.5(won by default)

307

Automated Response

Not enough data

8.3(won by default)

299

Service Level Agreement (SLA) Management

Not enough data

8.2(won by default)

291

Attachments/Screencasts

Not enough data

8.4(won by default)

296

Ticket Collaboration

Not enough data

8.3(won by default)

297

Customer/Contact Database

Not enough data

8.2(won by default)

289

Ticket Management

Not enough data

10.0(won by default)

5

Ticket Response User Experience

Not enough data

8.6(won by default)

310

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

7.2(won by default)

235

AI Text Summarization

Not enough data

7.3(won by default)

236

Generative AI

Not enough data

Not enough data

Agentic AI - Help Desk

Autonomous Task Execution

Not enough data

8.3(won by default)

31

Natural Language Interaction

Not enough data

8.4(won by default)

30

Proactive Assistance

Not enough data

8.5(won by default)

31

Communication Channels

Customer Portal

Not enough data

8.3(won by default)

292

Email to Case

Not enough data

8.7(won by default)

290

Live Chat Support

Not enough data

8.1(won by default)

283

Social Media Integration

Not enough data

6.4(won by default)

268

Voice

Not enough data

6.2(won by default)

265

Video Chat

Not enough data

Not enough data

Platform

Reporting

Not enough data

8.2(won by default)

318

Activity Dashboard

Not enough data

8.5(won by default)

313

Customization 

Not enough data

7.8(won by default)

306

User, Role, and Access Management

Not enough data

8.5(won by default)

308

Third-Party Integrations

Not enough data

8.0(won by default)

309

Mobile User Support

Not enough data

7.2(won by default)

298

Mobile Access

Not enough data

Not enough data

Additional Functionality

Automated Routing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Automation

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.4

96

Analysis

Threat Detection

Not enough data

8.2(won by default)

79

Platform

Unified Communications Platform

Not enough data

7.9(won by default)

79

Remote Access

Not enough data

9.0(won by default)

89

ITIL Policy Compliance

Not enough data

8.1(won by default)

78

Asset Tracking

Not enough data

8.3(won by default)

85

IT Knowledge Management

Not enough data

8.6(won by default)

84

IT Asset Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Security

Endpoint Protection

Not enough data

8.4(won by default)

82

Patch Management

Not enough data

9.0(won by default)

88

Disaster Recovery

Not enough data

7.4(won by default)

80

Service Management

Not enough data

8.3(won by default)

82

Workflow Management

Not enough data

8.2(won by default)

79

Remote Monitoring & Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

License Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Agentic AI - Enterprise IT Management

Autonomous Task Execution

Not enough data

8.5(won by default)

12

Multi-step Planning

Not enough data

8.8(won by default)

13

Cross-system Integration

Not enough data

8.6(won by default)

13

Adaptive Learning

Not enough data

8.6(won by default)

12

Natural Language Interaction

Not enough data

8.5(won by default)

12

Proactive Assistance

Not enough data

8.9(won by default)

12

Decision Making

Not enough data

8.7(won by default)

13

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IT Reporting

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Service Desk[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

Not enough data

8.2

245

Incident Management

Automate Ticket Routing

Not enough data

8.4(won by default)

211

Ticket Prioritization

Not enough data

8.5(won by default)

214

Ticket Notifications

Not enough data

8.8(won by default)

209

Knowledge Base

Not enough data

8.2(won by default)

216

Knowledge Base/Ticket Integration

Not enough data

8.1(won by default)

205

Real-Time Notifications

Not enough data

Not enough data

Reporting

Dashboards

Not enough data

8.6(won by default)

216

Time Tracking

Not enough data

8.5(won by default)

211

Surveys

Not enough data

7.8(won by default)

201

Activity Tracking

Not enough data

Not enough data

Access & Usability

Mobile

Not enough data

7.4(won by default)

209

Self Service

Not enough data

8.6(won by default)

206

Active Directory

Not enough data

8.0(won by default)

202

Multi-Channel Access

Not enough data

8.3(won by default)

197

Mobile Access

Not enough data

Not enough data

Agentic AI - Service Desk

Autonomous Task Execution

Not enough data

8.4(won by default)

26

Multi-step Planning

Not enough data

8.0(won by default)

25

Cross-system Integration

Not enough data

8.0(won by default)

24

Adaptive Learning

Not enough data

8.1(won by default)

25

Natural Language Interaction

Not enough data

8.1(won by default)

25

Proactive Assistance

Not enough data

7.6(won by default)

25

Decision Making

Not enough data

8.0(won by default)

25

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Project Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

CMDB

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Localization Automation

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Release & Deployment

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

API

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Show 13 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Network Security[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Penetration Testing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

VPN

Not enough data

Not enough data

Behavior Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

DNS Leak Protection

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Network Provisioning

Not enough data

Not enough data

API

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Firewalls

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Intrusion Prevention System

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Patch Prioritization

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Network Wide Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Automatic Patch Deployment

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Patch Testing

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Automatic Scans

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Professional Services Automation[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

Not enough data

Not enough data

Customer Management

Customer Profiles

Not enough data

Not enough data

Sales

Not enough data

Not enough data

Marketing

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Project Management

Project Planning

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Resource Definition

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Accounting

Revenue Recognition

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Payments

Not enough data

Not enough data

Project Accounting

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billable Items Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Portfolio Management

Portfolio Definition

Not enough data

Not enough data

Portfolio Performance

Not enough data

Not enough data

Risk

Not enough data

Not enough data

Portfolio Mix

Not enough data

Not enough data

Analytics

Forecasting

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

KPIs

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Administration

Standard Integrations

Not enough data

Not enough data

Workflow

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

APIs

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Artificial Intelligence - Professional Services Automation

Predictive Forecasting

Not enough data

Not enough data

Smart task suggestions

Not enough data

Not enough data

Automated workflows

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Proposal Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Professional Services Automation

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Network Access Control (NAC)[Hide 23 FeaturesShow 23 Features](javascript:void(0);)

Not enough data

Not enough data

Data

Data Protection

Not enough data

Not enough data

Remote Access

Not enough data

Not enough data

Network Access

Not enough data

Not enough data

Network

Security

Not enough data

Not enough data

Scaling

Not enough data

Not enough data

Audit

Not enough data

Not enough data

Logistics

Processes

Not enough data

Not enough data

Blockage

Not enough data

Not enough data

IoT

Not enough data

Not enough data

Additional Functionality

Policy Creation

Not enough data

Not enough data

Multiple Authentication Methods

Not enough data

Not enough data

Profiling

Not enough data

Not enough data

Multi-Device Support

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Continuous Monitoring

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Intrusion Prevention System

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Autonomous Endpoint Management (AEM)[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI - Autonomous Endpoint Management

Behavioral Analysis

Not enough data

Feature Not Available

Adaptive

Not enough data

Feature Not Available

Predictive

Not enough data

Feature Not Available

Monitoring and Management - Autonomous Endpoint Management

Patch Management

Not enough data

Feature Not Available

Self-Healing

Not enough data

Not enough data

Oversees

Not enough data

Feature Not Available

Centralized Dashboard

Not enough data

Feature Not Available

IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

Not enough data

Not enough data

Management and Discovery - IT Documentation

Search and Indexing

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Access and Permissions

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Operations - IT Documentation

Integrations

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Change Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Process Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Relationship Mapping

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

For the IT sector

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Knowledge Library

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

ServiceNow Apps

ServiceNow Integration

Not enough data

Not enough data

Value

Not enough data

Not enough data

Agentic AI - ServiceNow Store Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Server Monitoring[Hide 86 FeaturesShow 86 Features](javascript:void(0);)

Not enough data

Not enough data

Visibility 

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Monitoring and Management

Capacity Management

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Performance Baseline

Not enough data

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

Immediate Alert Notification

Not enough data

Not enough data

Proactive Server Monitoring Software

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

CPU Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Virtual Machine Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Database Monitoring

Not enough data

Not enough data

Cloud environment support

Server Monitoring For Cloud Deployments

Not enough data

Not enough data

Software Scaling

Not enough data

Not enough data

Agentic AI - Server Monitoring

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Capacity Planning

Not enough data

Not enough data

Additional Functionality

Authentication

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Knowledge Base

Q & A

Not enough data

Not enough data

Link Sharing

Not enough data

Not enough data

Searchable

Not enough data

Not enough data

Security

Verification

Not enough data

Not enough data

Role-Based Permission

Not enough data

Not enough data

Public vs Private

Not enough data

Not enough data

Content

Trackable Analytics

Not enough data

Not enough data

Import

Not enough data

Not enough data

File Viewing

Not enough data

Not enough data

Update Notifications

Not enough data

Not enough data

Communication

Social Features

Not enough data

Not enough data

Tagging 

Not enough data

Not enough data

Upload 

Not enough data

Not enough data

Comments

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

System Control

Device Control

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

System Isolation

Not enough data

Not enough data

Vulnerability Prevention

Endpoint Intelligence

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Security Management

Incident Reports

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Compliance 

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")](https://www.g2.com/products/device42-a-freshworks-company/reviews)

Device42, A Freshworks Company

Small-Business(50 or fewer emp.)

17.0%

Mid-Market(51-1000 emp.)

36.2%

Enterprise(\> 1000 emp.)

46.8%

[![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")](https://www.g2.com/products/remote-monitoring-and-management/reviews)

Remote Monitoring and Management

Small-Business(50 or fewer emp.)

55.6%

Mid-Market(51-1000 emp.)

31.0%

Enterprise(\> 1000 emp.)

13.4%

Small-Business

(50 or fewer emp.)

17.0%

55.6%

Mid-Market

(51-1000 emp.)

36.2%

31.0%

Enterprise

(\> 1000 emp.)

46.8%

13.4%

Reviewers' Industry

[![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")](https://www.g2.com/products/device42-a-freshworks-company/reviews)
Device42, A Freshworks Company

Information Technology and Services

23.4%

Financial Services

10.6%

Computer Software

8.5%

Insurance

6.4%

Leisure, Travel & Tourism

6.4%

Other

44.7%

[![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")](https://www.g2.com/products/remote-monitoring-and-management/reviews)
Remote Monitoring and Management

Information Technology and Services

30.8%

Computer & Network Security

12.1%

Manufacturing

3.2%

Consumer Services

3.1%

Marketing and Advertising

2.7%

Other

48.1%

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