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At a Glance
Market Segments
Small-Business (60.4% of reviews)
Mid-Market (47.0% of reviews)
Entry-Level Pricing
Free Trial
$0 Per host, per month
Atera
Star Rating
(953)4.6 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansDatadog
Star Rating
(685)4.4 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Datadog excels in Performance Monitoring with a score of 9.2, highlighting its robust capabilities in tracking application performance and infrastructure metrics. In contrast, Atera, with a score of 8.9, is noted for its decent performance monitoring but lacks some of the advanced features that Datadog offers.
- Reviewers mention that Datadog's Alerting feature stands out with a score of 9.3, providing highly customizable alerts that help teams respond quickly to issues. Atera, scoring 8.9, offers alerting as well, but users feel it could benefit from more flexibility and options.
- Users on G2 say that Atera shines in Ease of Use, scoring 9.2, making it particularly appealing for small businesses that may not have extensive IT resources. Datadog, while powerful, scores 8.2 in this area, with some users finding its interface more complex and less intuitive.
- Reviewers mention that Atera's Ease of Setup is impressive, scoring 9.1, which is crucial for small businesses looking to implement solutions quickly. Datadog, with a score of 8.3, is noted for its comprehensive setup process, which can be more time-consuming for users.
- G2 users report that both products have similar scores in Multi-Network Capability, with Datadog and Atera both at 8.5. However, users feel that Datadog's integration with various cloud services provides a slight edge in versatility.
- Users say that while both products have solid support, Atera scores higher at 9.0 compared to Datadog's 8.3. Reviewers appreciate Atera's responsive customer service and extensive documentation, which they find helpful for troubleshooting and onboarding.
Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Core collection and visualization features
- Discussion Group Supported
- 1-Day Metric Retention
- Up to 5 Hosts
Free Trial
Atera
Free Trial is available
Datadog
Free Trial is available
Ratings
Meets Requirements
8.9
835
8.8
508
Ease of Use
9.2
856
8.2
609
Ease of Setup
9.1
710
8.3
375
Ease of Admin
9.0
578
8.3
229
Quality of Support
9.0
794
8.3
453
Has the product been a good partner in doing business?
9.2
572
8.5
216
Product Direction (% positive)
9.4
823
9.0
493
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
301
Not enough data
8.5
298
Not enough data
8.3
290
Not enough data
8.2
284
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
Communication Channels
8.3
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
266
Not enough data
Platform
7.2
292
Not enough data
7.8
302
Not enough data
8.4
300
Not enough data
8.0
304
Not enough data
8.2
305
Not enough data
8.5
302
Not enough data
Operations
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
7.1
8
Not enough data
8.0
5
Cost Optimization
Not enough data
7.7
8
Not enough data
7.5
6
Not enough data
7.7
5
Administration
Not enough data
8.3
6
Not enough data
8.1
7
Not enough data
7.3
5
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
156
Not enough data
8.4
158
Not enough data
8.7
161
Not enough data
Service Desk
8.5
156
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
152
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
149
Not enough data
8.1
145
Not enough data
Functionality
8.4
153
Not enough data
8.5
151
Not enough data
8.9
153
Not enough data
8.7
151
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Functionality
Not enough data
8.7
54
Not enough data
9.3
71
Not enough data
9.1
62
Not enough data
8.8
57
Not enough data
8.9
57
Not enough data
9.0
50
Agentic AI - Website Monitoring
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Inventory Management - Remote Monitoring & Management (RMM)
8.9
578
|
Verified
Not enough data
8.4
69
Not enough data
8.0
66
Not enough data
Monitoring and Management
9.1
572
|
Verified
Not enough data
8.3
539
|
Verified
Not enough data
8.3
535
|
Verified
Not enough data
8.6
569
|
Verified
Not enough data
8.3
70
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
70
Not enough data
Service Management
9.1
570
|
Verified
Not enough data
8.5
70
Not enough data
8.3
77
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.7
73
Not enough data
7.6
73
Not enough data
7.8
72
Not enough data
7.6
73
Not enough data
7.7
72
Not enough data
7.5
73
Not enough data
7.4
73
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
104
Not enough data
9.1
105
Not enough data
9.3
89
Not enough data
8.9
104
Not enough data
8.8
88
Not enough data
8.9
93
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
6.8
30
Not enough data
8.0
32
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
281
9.2
52
8.9
286
9.3
57
8.2
273
8.2
43
8.6
263
8.5
45
Monitoring - Network Monitoring
8.3
35
9.3
5
8.7
36
9.0
5
8.8
33
9.3
5
Management
8.4
259
8.7
49
8.4
260
9.0
50
7.9
248
8.8
47
Analytics - Network Monitoring
8.2
34
9.0
5
8.0
34
9.0
5
Security - Network Monitoring
8.4
34
9.0
5
7.8
35
9.0
5
8.3
34
9.0
5
Network Performance - Network Monitoring
8.2
34
9.0
5
8.1
34
9.0
5
AI Automation - Network Monitoring
7.7
33
8.3
5
7.6
33
8.7
5
7.4
33
8.7
5
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Monitoring
Not enough data
8.9
119
Not enough data
8.6
115
Not enough data
8.8
110
Not enough data
8.7
129
Not enough data
8.3
7
Administration
Not enough data
8.5
114
Not enough data
8.5
95
Not enough data
8.3
93
Not enough data
8.6
7
Analysis
Not enough data
8.5
112
Not enough data
8.9
120
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
7.9
8
Not enough data
8.8
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.9
7
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.1
7
Not enough data
7.4
7
Automation
Not enough data
Feature Not Available
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.5
9
Functionality
Not enough data
8.7
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
9.2
10
Incident Management
Not enough data
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Functionality
8.3
5
9.1
16
Not enough data
8.5
17
Not enough data
9.4
21
Issue Resolution
Not enough data
9.0
19
Not enough data
9.1
16
7.3
5
Feature Not Available
Management
Not enough data
8.7
19
Feature Not Available
9.6
19
Feature Not Available
8.9
19
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.9
89
Not enough data
8.9
88
Not enough data
8.8
81
Monitoring and Management
Not enough data
8.2
83
Not enough data
8.6
85
Not enough data
9.0
89
Agentic AI - Log Monitoring
Not enough data
7.3
8
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
7.3
8
Not enough data
7.5
8
Visibility
Not enough data
8.9
77
Not enough data
8.6
71
Not enough data
8.2
69
Monitoring and Management
Not enough data
8.4
70
Not enough data
7.6
65
Not enough data
8.4
67
Not enough data
9.0
70
Not enough data
8.8
66
Not enough data
8.3
71
Cloud environment support
Not enough data
8.1
62
Not enough data
8.0
59
Agentic AI - Server Monitoring
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Functionality
Not enough data
8.7
47
Not enough data
8.8
48
Not enough data
9.0
52
Not enough data
7.9
42
Management
Not enough data
8.6
46
Not enough data
8.6
51
Not enough data
8.2
44
Not enough data
9.0
51
Agentic AI - Enterprise Monitoring
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
7.5
10
Not enough data
8.1
9
Not enough data
8.1
9
Asset Inventory
8.8
224
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Preparation
Not enough data
8.6
64
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.0
61
|
Verified
Not enough data
7.9
61
|
Verified
Analysis
Not enough data
8.6
60
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.5
71
|
Verified
Not enough data
8.6
61
|
Verified
Not enough data
8.7
59
|
Verified
Visualization
Not enough data
8.9
74
|
Verified
Not enough data
8.7
63
|
Verified
Agentic AI - Log Analysis
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
7.8
6
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Monitoring
Not enough data
8.6
113
Not enough data
8.9
106
Not enough data
8.9
118
Not enough data
7.3
99
Not enough data
8.4
105
Response
Not enough data
8.9
122
Not enough data
8.8
109
Not enough data
8.0
106
Agentic AI - Application Performance Monitoring (APM)
Not enough data
7.4
13
Not enough data
8.1
13
Not enough data
7.9
13
Not enough data
8.1
13
Not enough data
7.8
13
Performance
Not enough data
8.5
118
Not enough data
8.3
103
Functionality
Not enough data
8.5
105
Not enough data
8.1
96
Not enough data
Feature Not Available
Not enough data
8.5
111
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
383
Not enough data
9.0
439
Not enough data
8.2
421
Not enough data
8.2
440
Not enough data
Maintenance
8.9
440
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
388
Not enough data
Device Support
7.4
390
Not enough data
8.2
394
Not enough data
8.2
392
Not enough data
Performance
8.3
425
Not enough data
Alerts management
Not enough data
8.7
43
Not enough data
8.0
45
Not enough data
8.6
47
Monitoring
Not enough data
8.6
39
Not enough data
9.1
41
Not enough data
8.7
43
Not enough data
9.0
38
Automation
Not enough data
8.2
38
Not enough data
8.4
36
Analysis
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
9.1
43
Not enough data
8.5
42
Issue Resolution
Not enough data
8.3
37
Not enough data
7.6
39
Not enough data
8.4
35
Generative AI
7.2
281
Not enough data
Generative AI
Not enough data
7.5
17
Agentic AI - IT Alerting
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
8.3
7
Data Management - Observability Pipeline
Not enough data
7.8
6
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.0
9
Performance - Observability Pipeline
Not enough data
6.7
8
Not enough data
8.1
9
Not enough data
7.0
9
AI - Observability Pipeline
Not enough data
6.4
7
Not enough data
6.1
6
Not enough data
6.7
6
Compliance - Observability Pipeline
Not enough data
6.9
6
Not enough data
6.1
6
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
11
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
8.3
10
Not enough data
8.8
8
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
8.8
8
Correlation & Root Cause Analysis - Observability
Not enough data
9.1
9
Not enough data
8.1
8
Not enough data
8.5
9
Scalability & Ecosystem Integration - Observability
Not enough data
9.2
8
Not enough data
8.5
8
AI Features - Observability
Not enough data
7.9
8
Not enough data
8.8
8
Not enough data
8.3
8
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Response
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
47
Records
Not enough data
9.2
55
Not enough data
8.9
53
Not enough data
8.5
60
Management
Not enough data
9.2
57
Not enough data
8.4
52
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
13
Not enough data
7.9
13
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.8
14
Network Management
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
9.4
12
Incident Management
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Security Intelligence
Not enough data
7.9
12
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
8.6
13
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.4
210
Not enough data
8.5
212
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
210
Not enough data
8.4
207
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and Datadog are categorized as AIOps Platforms and Network Monitoring
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Datadog is categorized as Observability Pipeline, Observability Software, Enterprise Monitoring, Server Monitoring, Log Monitoring, Network Traffic Analysis (NTA), Database Monitoring, IoT Device Management Platforms, IoT Analytics Platforms, Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Security Information and Event Management (SIEM), API Marketplace, Application Performance Monitoring (APM), Cloud Cost Management, and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Datadog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.8%
Computer & Network Security
13.4%
Hospital & Health Care
3.4%
Telecommunications
3.0%
Manufacturing
2.9%
Other
46.5%
Information Technology and Services
19.0%
Computer Software
17.5%
Financial Services
8.7%
Internet
4.2%
Computer & Network Security
3.1%
Other
47.6%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
What is the use of Datadog?
3 Comments
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
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