I like being able to stay connected with my colleagues and clients while I am out of the office. Makes missing calls less frequent.
I have always liked working with CDW they are always nice and helpful on warranty issues. They have overnighted a computer that has died so we could swap it our the next day at no extra charge. You do have to watch the prices because some times they can be...
I had a very hard time getting to the right person at AT&T to help me. I called for support and was sent to the wrong department many times. I was forwarded to the wrong department and I had to call back many times.
They can never beat Provantage.com on items that they both carry. My account rep told me that "the price you just told me is below our cost" and that "Provantage.com will be out of business soon since their prices are so low." That was over 2 years ago...