# AstraChat - Direct XMPP Client vs Trillian Comparison

| | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 39 | 123 | 
| **Largest Market Segment** | Mid-Market (47.4% of reviews) | Small-Business (50.4% of reviews) | 
| **Entry Level Price** | No pricing available | $3.33 1 User Per Month | 

---
## Top Pros & Cons

### AstraChat - Direct XMPP Client

Pros:
- Ease of Use (3 reviews)
- Reliability (3 reviews)

Cons:
- Connectivity Issues (2 reviews)
- Not Intuitive (2 reviews)

### Trillian

Pros:
- Ease of Use (5 reviews)
- Communication (4 reviews)

Cons:
- Limited Features (3 reviews)
- Not User-Friendly (3 reviews)

---
## Ratings Comparison
| Rating | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
  | **Meets Requirements** | 9.5 (35 reviews) | 9.2 (113 reviews) | 
  | **Ease of Use** | 9.5 (35 reviews) | 9.2 (113 reviews) | 
  | **Ease of Setup** | Not enough data | 9.2 (43 reviews) | 
  | **Ease of Admin** | Not enough data | 9.1 (35 reviews) | 
  | **Quality of Support** | 9.3 (35 reviews) | 8.8 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.5 (30 reviews) | 
  | **Product Direction (% positive)** | 9.7 (35 reviews) | 6.7 (108 reviews) | 

---
## Pricing

### AstraChat - Direct XMPP Client

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Trillian

#### Entry-Level Pricing

Plan: Individuals

Price: $3.33 1 User Per Month

Description: For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.

Key Features:
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser

[Browse all 3 editions](https://www.g2.com/products/trillian/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **AstraChat - Direct XMPP Client** | N/A | N/A |
| **Trillian** | 7.6/10 | 7 |

#### Collaboration

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Modules** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Communication

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Security** | Not enough data | 7.7 (5 reviews) | 
| **Health Care Messages** | Not enough data | 8.1 (6 reviews) | 
| **Alarms** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | 8.3 (7 reviews) | 
| **Telephone** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | 7.9 (7 reviews) | 

#### Patient Management

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Staff Scheduling** | Not enough data | Feature Not Available | 
| **Patient Retention** | Not enough data | Feature Not Available | 
| **CDI (Clinical Document Improvement)** | Not enough data | Feature Not Available | 

#### Operations

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Correspondance Variety** | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | 
| **Cross Platform Support** | Not enough data | 6.7 (5 reviews) | 
| **Routing** | Not enough data | Not enough data | 
| **Health Care IT Integration** | Not enough data | 7.3 (5 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Messaging Security** | Not enough data | 7.3 (5 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **AstraChat - Direct XMPP Client** | 9.4/10 | 35 |
| **Trillian** | 8.5/10 | 53 |

#### Business Instant Messaging

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **File Sharing** | 9.6 (34 reviews) | 8.3 (39 reviews) | 
| **Notifications** | 9.6 (35 reviews) | 9.2 (48 reviews) | 
| **Search** | 9.3 (35 reviews) | 8.0 (34 reviews) | 

#### Business Instant Messaging 

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Audio Conferencing** | 9.5 (34 reviews) | 8.1 (18 reviews) | 
| **Video Conferencing** | 9.3 (34 reviews) | 8.3 (13 reviews) | 

#### Business Instant Messaging

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Mobile Application** | 9.6 (34 reviews) | 9.3 (40 reviews) | 
| **Web Application** | 9.4 (34 reviews) | 9.4 (39 reviews) | 
| **Integrations** | 9.2 (34 reviews) | 7.7 (22 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **AI Powered Search** | Not enough data | Not enough data | 
| **Smart Notifications** | Not enough data | Not enough data | 
| **AI Powered Language Translation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **AstraChat - Direct XMPP Client** | N/A | N/A |
| **Trillian** | 9.7/10 | 10 |

#### Platform

| Feature | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.6 (8 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)


**Unique to Trillian (2):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | AstraChat - Direct XMPP Client | Trillian | 
|---|---|---|
| **Small-Business** | 26.3% | 50.4% | 
| **Mid-Market** | 47.4% | 40.5% | 
| **Enterprise** | 26.3% | 9.1% | 

### By Industry

#### AstraChat - Direct XMPP Client

- **Marketing and Advertising:** 34.2%
- **Newspapers:** 15.8%
- **Medical Devices:** 10.5%
- **Machinery:** 7.9%
- **Information Technology and Services:** 7.9%
- **Hospital & Health Care:** 5.3%
- **Publishing:** 2.6%
- **Plastics:** 2.6%
- **Pharmaceuticals:** 2.6%
- **Health, Wellness and Fitness:** 2.6%
- **Other:** 7.9%

#### Trillian

- **Computer Software:** 9.9%
- **Information Technology and Services:** 9.1%
- **Higher Education:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Accounting:** 4.1%
- **Mental Health Care:** 4.1%
- **Education Management:** 3.3%
- **Executive Office:** 3.3%
- **Telecommunications:** 3.3%
- **Staffing and Recruiting:** 3.3%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to AstraChat - Direct XMPP Client

- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39062 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19031 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (493 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56400 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48031 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12454 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5824 reviews)

### Alternatives to Trillian

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39062 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19031 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (567 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56400 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48031 reviews)

---
## Top Discussions

### AstraChat - Direct XMPP Client

- Title: [how can i use this application in automation](https://www.g2.com/discussions/how-can-i-use-this-application-in-automation) — 1 comment, 1 upvote
  > **Top comment:** "its very useful and easy "

### Trillian

- Title: [They are effective and professional](https://www.g2.com/discussions/they-are-effective-and-professional) — 2 comments, 2 upvotes
  > **Top comment:** "We can easily use this app"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/astrachat-direct-xmpp-client-vs-trillian)