# AstraChat - Direct XMPP Client vs Trillian Comparison | | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | | **Total Reviews** | 39 | 124 | | **Largest Market Segment** | Mid-Market (47.4% of reviews) | Small-Business (50.8% of reviews) | | **Entry Level Price** | No pricing available | $3.33 1 User Per Month | --- ## Top Pros & Cons ### AstraChat - Direct XMPP Client Pros: - Ease of Use (3 reviews) - Reliability (3 reviews) Cons: - Connectivity Issues (2 reviews) - Not Intuitive (2 reviews) ### Trillian Pros: - Ease of Use (5 reviews) - Communication (4 reviews) Cons: - Limited Features (3 reviews) - Not User-Friendly (3 reviews) --- ## Ratings Comparison | Rating | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Meets Requirements** | 9.5 (35 reviews) | 9.2 (114 reviews) | | **Ease of Use** | 9.5 (35 reviews) | 9.2 (114 reviews) | | **Ease of Setup** | Not enough data | 9.2 (46 reviews) | | **Ease of Admin** | Not enough data | 9.2 (36 reviews) | | **Quality of Support** | 9.3 (35 reviews) | 8.8 (83 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.5 (31 reviews) | | **Product Direction (% positive)** | 9.7 (35 reviews) | 6.7 (109 reviews) | --- ## Pricing ### AstraChat - Direct XMPP Client #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Trillian #### Entry-Level Pricing Plan: Individuals Price: $3.33 1 User Per Month Description: For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare. Key Features: - Free Windows, Mac, and Linux desktop clients - Free iOS and Android mobile clients - Optionally chat right in the web browser [Browse all 3 editions](https://www.g2.com/products/trillian/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **AstraChat - Direct XMPP Client** | N/A | N/A | | **Trillian** | N/A | N/A | #### Additional Functionality | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Clinical Communication and Collaboration | Product | Score | Reviews | |---|---|---| | **AstraChat - Direct XMPP Client** | N/A | N/A | | **Trillian** | 7.6/10 | 8 | #### Collaboration | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Modules** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | #### Communication | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Security** | Not enough data | 7.7 (5 reviews) | | **Health Care Messages** | Not enough data | 8.1 (6 reviews) | | **Alarms** | Not enough data | Not enough data | | **Messaging** | Not enough data | 8.3 (7 reviews) | | **Telephone** | Not enough data | Feature Not Available | | **Notifications** | Not enough data | 8.1 (8 reviews) | #### Patient Management | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Staff Scheduling** | Not enough data | Feature Not Available | | **Patient Retention** | Not enough data | Feature Not Available | | **CDI (Clinical Document Improvement)** | Not enough data | Feature Not Available | #### Operations | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Correspondance Variety** | Not enough data | Not enough data | | **Data Sharing** | Not enough data | Not enough data | | **Cross Platform Support** | Not enough data | 6.7 (5 reviews) | | **Routing** | Not enough data | Not enough data | | **Health Care IT Integration** | Not enough data | 7.3 (5 reviews) | | **Analytics and Reporting** | Not enough data | Not enough data | | **Messaging Security** | Not enough data | 7.3 (5 reviews) | ### Business Instant Messaging | Product | Score | Reviews | |---|---|---| | **AstraChat - Direct XMPP Client** | 9.4/10 | 35 | | **Trillian** | 8.5/10 | 54 | #### Business Instant Messaging | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **File Sharing** | 9.6 (34 reviews) | 8.3 (39 reviews) | | **Notifications** | 9.6 (35 reviews) | 9.2 (48 reviews) | | **Search** | 9.3 (35 reviews) | 8.0 (34 reviews) | | **Screen Sharing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Business Instant Messaging | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Audio Conferencing** | 9.5 (34 reviews) | 8.1 (18 reviews) | | **Video Conferencing** | 9.3 (34 reviews) | 8.3 (13 reviews) | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | #### Business Instant Messaging | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Mobile Application** | 9.6 (34 reviews) | 9.3 (40 reviews) | | **Web Application** | 9.4 (34 reviews) | 9.4 (39 reviews) | | **Third-Party Integrations** | 9.2 (34 reviews) | 7.7 (22 reviews) | | **Active Directory Integration** | Not enough data | Not enough data | #### Generative AI - Business Instant Messaging | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Text Summarization** | Not enough data | Not enough data | #### AI - Business Instant Messaging | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **AI Powered Search** | Not enough data | Not enough data | | **Smart Notifications** | Not enough data | Not enough data | | **AI Powered Language Translation** | Not enough data | Not enough data | | **Content Generation** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Business Instant Messaging | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Group Messaging** | Not enough data | Not enough data | | **Bulk Send** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Rich Text Editor** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Message Recall** | Not enough data | Not enough data | | **Canned Responses** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Workflow Configuration** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Read Receipts** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Chat** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Broadcast Messaging** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **One-to-One Messaging** | Not enough data | Not enough data | | **Event Calendar** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Employee Photos** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Blogs** | Not enough data | Not enough data | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **AstraChat - Direct XMPP Client** | N/A | N/A | | **Trillian** | 9.7/10 | 10 | #### Platform | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | | **Clinical Communication - HIPAA Compliance** | Not enough data | 9.6 (8 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.8 (8 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.6 (9 reviews) | | **PCI Compliance** | Not enough data | Not enough data | #### Additional Functionality | Feature | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Customizable Templates** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **For Healthcare** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Risk Alerts** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Document Templates** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Unique to Trillian (2):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) --- ## Reviewer Demographics ### By Company Size | Segment | AstraChat - Direct XMPP Client | Trillian | |---|---|---| | **Small-Business** | 26.3% | 50.8% | | **Mid-Market** | 47.4% | 40.2% | | **Enterprise** | 26.3% | 9.0% | ### By Industry #### AstraChat - Direct XMPP Client - **Marketing and Advertising:** 34.2% - **Newspapers:** 15.8% - **Medical Devices:** 10.5% - **Machinery:** 7.9% - **Information Technology and Services:** 7.9% - **Hospital & Health Care:** 5.3% - **Publishing:** 2.6% - **Plastics:** 2.6% - **Pharmaceuticals:** 2.6% - **Health, Wellness and Fitness:** 2.6% - **Other:** 7.9% #### Trillian - **Computer Software:** 9.8% - **Information Technology and Services:** 9.0% - **Higher Education:** 4.9% - **Hospital & Health Care:** 4.9% - **Accounting:** 4.1% - **Executive Office:** 4.1% - **Mental Health Care:** 4.1% - **Education Management:** 3.3% - **Telecommunications:** 3.3% - **Staffing and Recruiting:** 3.3% - **Other:** 49.2% --- ## Alternatives ### Alternatives to AstraChat - Direct XMPP Client - [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (369 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39829 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18924 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19327 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (504 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56616 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48207 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (14296 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5865 reviews) ### Alternatives to Trillian - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39829 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19327 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (644 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56616 reviews) - [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (369 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18924 reviews) - [symplr Clinical Communications](https://www.g2.com/products/symplr-clinical-communications/reviews) — 4.5/5 stars (147 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) --- ## Top Discussions ### AstraChat - Direct XMPP Client - Title: [how can i use this application in automation](https://www.g2.com/discussions/how-can-i-use-this-application-in-automation) — 1 comment, 1 upvote > **Top comment:** "its very useful and easy " ### Trillian - Title: [They are effective and professional](https://www.g2.com/discussions/they-are-effective-and-professional) — 2 comments, 2 upvotes > **Top comment:** "We can easily use this app" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/astrachat-direct-xmpp-client-vs-trillian)