Compare Asterisk and Twilio Flex

At a Glance
Asterisk
Asterisk
Star Rating
(59)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.02 per minute
Browse all 2 pricing plans
Twilio Flex
Twilio Flex
Star Rating
(35)4.1 out of 5
Market Segments
Mid-Market (37.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twilio Flex

Asterisk vs Twilio Flex

When assessing the two solutions, reviewers found Twilio Flex easier to use. However, reviewers preferred the ease of set up for Asterisk along with administration. Reviewers agreed that both vendors make it equally easy to do business overall.

  • Reviewers felt that Asterisk meets the needs of their business better than Twilio Flex.
  • When comparing quality of ongoing product support, reviewers felt that Asterisk is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Asterisk over Twilio Flex.
Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Browse all 2 pricing plans
Twilio Flex
No pricing available
Free Trial
Asterisk
Free Trial is available
Twilio Flex
No trial information available
Ratings
Meets Requirements
9.0
45
8.2
26
Ease of Use
7.8
47
8.2
26
Ease of Setup
7.5
37
7.3
10
Ease of Admin
7.9
34
7.6
9
Quality of Support
8.3
38
8.2
24
Has the product been a good partner in doing business?
8.3
27
8.3
8
Product Direction (% positive)
7.9
45
6.7
25
Features by Category
Not enough data
8.0
21
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
6
|
Verified
Not enough data
Not enough data
Not enough data
8.0
5
|
Verified
Generative AI
Not enough data
Not enough data
Functions
Not enough data
8.3
16
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.2
15
|
Verified
Not enough data
8.8
12
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Not enough data
Not enough data
6.0
5
|
Verified
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
8.6
46
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.5
39
|
Verified
Not enough data
8.1
24
Not enough data
8.4
23
|
Verified
Not enough data
7.9
21
Not enough data
9.2
34
|
Verified
Not enough data
9.0
36
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.9
25
Not enough data
7.9
23
|
Verified
Not enough data
7.9
24
Not enough data
Advanced Features
9.1
35
|
Verified
Not enough data
9.0
32
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Asterisk
Asterisk
Twilio Flex
Twilio Flex
Asterisk and Twilio Flex are categorized as VoIP Providers and UCaaS Platforms
Unique Categories
Asterisk
Asterisk has no unique categories
Twilio Flex
Twilio Flex is categorized as Call Center Infrastructure (CCI) and Contact Center
Reviews
Reviewers' Company Size
Asterisk
Asterisk
Small-Business(50 or fewer emp.)
30.8%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
19.2%
Twilio Flex
Twilio Flex
Small-Business(50 or fewer emp.)
33.3%
Mid-Market(51-1000 emp.)
37.0%
Enterprise(> 1000 emp.)
29.6%
Reviewers' Industry
Asterisk
Asterisk
Telecommunications
28.8%
Information Technology and Services
21.2%
Banking
5.8%
Computer Software
5.8%
Accounting
3.8%
Other
34.6%
Twilio Flex
Twilio Flex
Insurance
18.5%
Information Technology and Services
18.5%
Transportation/Trucking/Railroad
7.4%
Consumer Services
7.4%
Computer Software
7.4%
Other
40.7%
Alternatives
Asterisk
Asterisk Alternatives
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Twilio Flex
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Discussions
Asterisk
Asterisk Discussions
Monty the Mongoose crying
Asterisk has no discussions with answers
Twilio Flex
Twilio Flex Discussions
Monty the Mongoose crying
Twilio Flex has no discussions with answers