G2 reviewers report that Ringover excels in ease of use, with many users appreciating its intuitive interface that requires minimal technical expertise for installation. In contrast, Asterisk, while powerful, can present a steeper learning curve due to its extensive customization options.
Users say that Asterisk stands out for its customization capabilities, allowing businesses to tailor their telephony infrastructure to specific needs. Reviewers highlight the unmatched flexibility of Asterisk, particularly with AGI scripts that enhance functionality and automate processes.
According to verified reviews, Ringover is praised for its quick implementation and consistent performance improvements over the years. Users have noted that the platform's features evolve to enhance communication, making it a reliable choice for customer service applications.
Reviewers mention that Asterisk's open-source nature can lead to significant cost savings, as it is free to use. However, this can also mean that users need to invest time in setup and configuration, which may not be ideal for all businesses.
G2 reviewers highlight that Ringover's support quality is a strong point, with many users reporting positive experiences and timely assistance. In comparison, while Asterisk offers solid support, some users feel that the community-driven model may not always provide the same level of responsiveness.
Users note that Asterisk is particularly strong in call quality, with high ratings for phone calls and conference calls. However, Ringover also delivers good performance, especially in customer service scenarios, where its IVR customization is highly valued.
Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Works well for businesses that may need more flexibility in their communications week to week.
No set-up fees.
Metered inbound and outbound local and long distance.
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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