Compare Agentforce 360 Platform (formerly Salesforce Platform) and Assembly 
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (96.5% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$39.00 Per Month
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,994)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansAssembly
Star Rating
(304)4.7 out of 5
Market Segments
Small-Business (96.5% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in providing a robust CRM experience, with users appreciating its ability to access historical data, which enhances client engagement. One user noted, "I love that there’s data in there from 10+ years ago, so I can get the full context about a lead or client when I engage with them."
- Users say Assembly shines in employee management and recognition, offering a centralized platform that simplifies workflows. Reviewers highlighted its effectiveness for peer-to-peer recognition, stating, "I like using Assembly for peer-to-peer employee recognition. It really helps in boosting morale."
- According to verified reviews, Salesforce Platform is praised for its extensive customization options and powerful CRM capabilities, making it a favorite among developers. Users mentioned that it empowers non-developers to build apps and automate workflows without deep coding knowledge, which accelerates project timelines.
- Reviewers mention that Assembly provides a user-friendly experience, particularly in terms of ease of setup and administration. Many users appreciate its intuitive interface, with one stating, "Automation, pipelines, team clarity now!" highlighting how it streamlines daily operations.
- G2 reviewers highlight that while Salesforce Platform has a higher overall satisfaction score, Assembly's users rate its support and product direction more favorably. Users noted, "I appreciate that employees love how simple it is to recognize coworkers," indicating a strong community and support system within Assembly.
- Users report that Salesforce Platform's extensive learning resources and cloud-based access make it a flexible choice for businesses of all sizes, while Assembly's focus on small businesses allows it to cater specifically to their needs, as seen in its high ratings from small-business users.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Assembly
Starter
$39.00
Per Month
Best for new businesses
- CRM
- Client portal
- Messaging and team inbox
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Assembly
Free Trial is available
Ratings
Meets Requirements
8.9
2,363
8.9
228
Ease of Use
8.5
3,130
9.4
236
Ease of Setup
8.4
1,908
9.4
216
Ease of Admin
8.5
805
9.3
204
Quality of Support
8.5
2,110
9.5
206
Has the product been a good partner in doing business?
8.8
800
9.5
196
Product Direction (% positive)
8.7
2,327
9.7
218
Features by Category
Signature Process
Not enough data
9.2
63
Not enough data
8.6
56
Not enough data
9.5
61
Not enough data
8.9
57
Not enough data
8.7
59
Not enough data
Feature Not Available
Not enough data
8.2
55
Not enough data
8.8
56
Agentic AI - E-Signature
Not enough data
Feature Not Available
Not enough data
7.6
11
Not enough data
Feature Not Available
Not enough data
7.0
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security and Scalability
Not enough data
8.6
54
Not enough data
9.0
53
Not enough data
8.9
52
Platform
Not enough data
9.2
70
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
9.3
66
Not enough data
8.5
65
File Management
Not enough data
9.4
31
Not enough data
9.5
33
Not enough data
9.6
33
Not enough data
9.1
33
Not enough data
Feature Not Available
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.4
31
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.5
34
Not enough data
9.2
31
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
33
Platform
Not enough data
9.1
41
Not enough data
Feature Not Available
Not enough data
8.9
33
Not enough data
8.8
34
Document Creation
Not enough data
7.7
10
Not enough data
6.8
10
Not enough data
Feature Not Available
Not enough data
7.2
10
Not enough data
Feature Not Available
Not enough data
8.3
10
Workflow
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
9
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration and Platform
Not enough data
8.6
11
Not enough data
9.1
11
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
Feature Not Available
Not enough data
8.8
8
Generative AI
Not enough data
6.0
7
Contract Management Platform Features
Not enough data
8.3
26
Not enough data
7.8
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
24
Not enough data
9.0
23
Not enough data
9.0
23
Not enough data
8.6
23
Not enough data
8.3
23
Not enough data
8.3
23
Generative AI
Not enough data
6.1
19
Not enough data
6.2
19
Agentic AI - Contract Management
Not enough data
Feature Not Available
Data Masking
9.4
16
Not enough data
9.3
16
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
8.7
15
Not enough data
Billing
Not enough data
8.8
13
Not enough data
Feature Not Available
Not enough data
7.7
13
Not enough data
Feature Not Available
Dunning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Subscription Billing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
Feature Not Available
Administration
8.9
286
Not enough data
8.8
277
Not enough data
9.3
299
Not enough data
9.0
299
Not enough data
9.2
301
Not enough data
9.0
288
Feature Not Available
Automation
9.0
325
Not enough data
8.9
311
Feature Not Available
9.1
319
Not enough data
Development
8.9
289
Not enough data
8.6
250
Not enough data
8.5
240
Feature Not Available
9.0
269
Not enough data
Channels
Not enough data
7.3
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.5
14
Not enough data
7.0
15
Not enough data
7.6
16
Not enough data
7.4
13
Not enough data
8.5
13
Generative AI
Not enough data
4.3
12
Not enough data
5.1
13
Payment Processing
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.3
9
Not enough data
Feature Not Available
Administration
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment Options
Not enough data
Feature Not Available
Not enough data
9.3
10
Security
Not enough data
Feature Not Available
Platform
Not enough data
8.0
9
Not enough data
8.1
9
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
107
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
8.7
99
Not enough data
Management
9.1
99
Not enough data
9.0
101
Not enough data
9.2
105
Not enough data
9.1
102
Not enough data
Security
9.3
106
Not enough data
Agentic AI - Cloud Migration
8.2
17
Not enough data
7.8
17
Not enough data
8.6
18
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Content
Not enough data
8.1
153
Not enough data
Feature Not Available
Not enough data
8.6
153
Not enough data
8.9
150
Not enough data
8.8
143
Collaboration
Not enough data
8.5
151
Not enough data
9.1
156
Not enough data
8.2
150
Not enough data
7.8
137
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.6
302
Not enough data
9.1
319
Not enough data
9.2
316
Not enough data
8.9
307
Not enough data
8.6
292
Not enough data
9.1
321
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
66
Not enough data
9.3
68
Not enough data
9.2
66
Not enough data
Functionality
9.4
67
Not enough data
9.3
66
Not enough data
9.5
67
Not enough data
Processes
9.2
67
Not enough data
9.4
67
Not enough data
9.3
67
Not enough data
Bill Generation
Not enough data
8.6
56
Not enough data
9.2
61
Not enough data
9.2
61
Bill Processing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
57
Integration
Not enough data
8.3
52
Not enough data
8.7
58
Not enough data
7.8
45
Agentic AI - Billing
Not enough data
Feature Not Available
Onboarding Setup
Not enough data
9.2
28
Not enough data
8.5
26
Not enough data
7.6
26
Project Tracking
Not enough data
6.5
26
Not enough data
Feature Not Available
Not enough data
8.6
27
Not enough data
8.4
28
Not enough data
Feature Not Available
Customer Engagement
Not enough data
9.6
34
Not enough data
9.4
30
Not enough data
9.2
28
Not enough data
9.2
30
Not enough data
7.7
27
Functionality
8.0
72
Not enough data
8.4
67
Not enough data
8.6
66
Not enough data
8.4
66
Not enough data
Data Control
8.5
65
Not enough data
8.6
67
Not enough data
9.0
67
Not enough data
Agentic AI - Drag and Drop App Builder
8.8
22
Not enough data
8.6
22
Not enough data
8.3
22
Not enough data
Functionality
Not enough data
8.8
49
Not enough data
8.3
47
Not enough data
9.1
51
Not enough data
8.7
52
Cloud Support
Not enough data
8.9
48
Not enough data
Feature Not Available
Not enough data
8.5
45
Automation
Not enough data
Feature Not Available
Not enough data
8.5
48
Functionality
9.0
142
Not enough data
8.9
135
Not enough data
8.8
127
Not enough data
9.2
136
Not enough data
8.7
135
Not enough data
8.8
130
Not enough data
9.0
128
Not enough data
Customization
Not enough data
8.7
31
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.6
32
Additional Functionality
Not enough data
7.9
32
Not enough data
Feature Not Available
Not enough data
9.4
32
Not enough data
8.3
30
Not enough data
8.3
30
Agentic AI - Software Testing
8.9
23
Not enough data
8.7
22
Not enough data
8.8
22
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Application Design
8.6
234
Not enough data
8.6
234
Not enough data
8.7
255
Not enough data
8.7
245
Not enough data
8.9
272
Not enough data
Data Control
8.8
265
Not enough data
8.9
267
Not enough data
9.2
265
Not enough data
Publishing
8.9
241
Not enough data
8.9
253
Not enough data
8.9
237
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
46
Not enough data
9.2
44
Not enough data
9.0
46
Not enough data
Development
8.7
591
Not enough data
8.6
573
Not enough data
8.7
524
Not enough data
8.6
552
Not enough data
8.6
517
Not enough data
Database
9.0
567
Not enough data
8.8
662
Not enough data
8.5
509
Not enough data
8.6
557
Not enough data
8.6
608
Not enough data
Infrastructure
8.5
561
Not enough data
8.1
521
Not enough data
9.1
591
Not enough data
User Interface Design
8.5
134
|
Verified
Feature Not Available
8.7
153
|
Verified
9.2
13
8.8
154
|
Verified
9.1
11
9.1
156
|
Verified
9.4
12
Data Control
8.9
150
|
Verified
9.7
11
8.9
158
|
Verified
9.2
11
9.2
155
|
Verified
8.6
11
Publishing
8.8
142
|
Verified
Feature Not Available
9.0
147
8.9
12
8.9
145
|
Verified
Feature Not Available
Agentic AI - No-Code Development Platforms
8.6
34
Feature Not Available
8.7
34
Not enough data
8.4
34
Feature Not Available
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
8
Not enough data
9.5
7
Growth
Not enough data
Feature Not Available
Not enough data
9.5
7
Not enough data
Feature Not Available
Not enough data
9.2
6
Not enough data
9.2
6
Content
Not enough data
9.5
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Feature Not Available
Support
Not enough data
9.7
6
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Assembly are categorized as Workplace Innovation Platforms and No-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Assembly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.2%
Marketing and Advertising
3.3%
Other
59.9%
Marketing and Advertising
25.1%
Accounting
14.3%
Consulting
8.2%
Financial Services
7.5%
Information Technology and Services
5.0%
Other
39.8%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
LM
Learn how to create new accounts, and update existing leads and contacts. Read more
What is Salesforce Platform used for?
2 Comments
ZK
It's a system that helps you manage all past sales activity and understand your business' pipeline. Read more
What is Salesforce Mobile used for?
2 Comments
DE
The Salesforce Mobile app is a free, cross-platform app that allows users to access their company's CRM data on their phone or tablet. It can be used to:...Read more
Assembly has no more discussions with answers
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