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Compare AssemblyAI - Speech to Text API and Otter.ai 
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At a Glance
Market Segments
Small-Business (77.2% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
Free
Free 1 User
AssemblyAI - Speech to Text API
Star Rating
(100)4.6 out of 5
Market Segments
Small-Business (77.2% of reviews)
Entry-Level Pricing
Free
Browse all 2 pricing plansOtter.ai
Star Rating
(438)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AssemblyAI's Speech to Text API excels in Quality of Support with a score of 9.0, compared to Otter.ai's 8.4. Reviewers mention that AssemblyAI's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that AssemblyAI has a slight edge in Developer API & SDK capabilities, scoring 9.1 versus Otter.ai's 7.3. Users appreciate the comprehensive documentation and ease of integration with AssemblyAI, which enhances their development experience.
- Users on G2 highlight that AssemblyAI's Product Direction is rated at 9.8, indicating a strong commitment to innovation and improvement, while Otter.ai's score of 8.8 suggests room for growth. Reviewers say they feel more confident in AssemblyAI's future updates and features.
- Reviewers mention that both products perform well in Ease of Setup, scoring equally at 9.0. However, users report that Otter.ai's setup process is more intuitive for non-technical users, making it a preferred choice for small businesses.
- Users say that Otter.ai shines in Multi-Device Support with a score of 8.9, allowing seamless access across various platforms. In contrast, AssemblyAI scores 7.7, which some users find limiting when trying to use the service on multiple devices.
- Reviewers mention that both products have similar scores in Environmental Noise Adaptation at 8.1, but users report that Otter.ai performs slightly better in real-world noisy environments, making it a more reliable choice for on-the-go transcription.
Pricing
Entry-Level Pricing
AssemblyAI - Speech to Text API
Get started at no cost
Free
Evaluate platform capabilities in a low-risk, self-serve environment.
- Industry-leading speech to text and audio intelligence
- Speech recognition
- Speaker diarization
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
AssemblyAI - Speech to Text API
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
8.8
83
8.7
368
Ease of Use
9.0
85
9.0
373
Ease of Setup
8.9
73
9.0
267
Ease of Admin
8.6
35
8.6
87
Quality of Support
8.9
63
8.4
236
Has the product been a good partner in doing business?
9.0
33
8.5
80
Product Direction (% positive)
9.7
82
8.8
358
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
88
Not enough data
8.3
87
Not enough data
8.5
85
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
73
Not enough data
8.7
81
Not enough data
8.6
80
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
182
Not enough data
8.0
193
Transcription
Not enough data
7.7
190
Not enough data
8.7
177
Not enough data
7.9
155
Not enough data
7.4
157
Editing
Not enough data
8.2
169
Not enough data
Feature Not Available
Not enough data
7.9
173
Not enough data
Feature Not Available
Integration
Not enough data
8.0
155
Not enough data
7.6
52
Not enough data
8.3
167
Not enough data
7.8
148
Not enough data
8.0
158
Agentic AI - Transcription
Not enough data
8.3
49
Not enough data
8.2
48
Not enough data
8.0
47
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
175
Not enough data
8.1
174
Not enough data
8.4
174
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
168
Not enough data
7.7
168
Not enough data
8.7
171
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
170
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
83
Not enough data
7.9
82
Not enough data
7.9
84
Not enough data
8.0
82
Deployment & Integration - Voice Recognition
8.7
59
8.5
17
9.1
59
7.5
16
8.3
57
8.5
17
7.9
54
8.9
17
Performance Optimization - Voice Recognition
8.0
57
8.0
17
8.5
54
8.6
16
8.3
53
8.1
16
7.8
54
8.0
15
7.7
55
8.8
15
Security & Compliance - Voice Recognition
7.4
49
8.7
15
8.0
50
8.6
15
8.1
49
8.6
15
Advanced AI & Biometric Features - Voice Recognition
7.0
48
7.7
15
7.7
48
8.1
15
7.9
51
8.1
16
7.4
47
7.2
16
Agentic AI - Voice Recognition
7.8
23
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
27
Action Item Detection - AI Note-taking Software
Not enough data
8.5
62
Not enough data
8.9
62
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
63
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
60
Language & Accent Support - AI Note-taking Software
Not enough data
7.7
61
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.0
61
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
58
Searchable Note Archives - AI Note-taking Software
Not enough data
8.3
61
Speaker Identification - AI Note-taking Software
Not enough data
7.9
63
Categories
Categories
Shared Categories
AssemblyAI - Speech to Text API and Otter.ai are categorized as Voice Recognition
Unique Categories
AssemblyAI - Speech to Text API has no unique categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, and AI Meeting Assistants
Reviews
Reviewers' Company Size
AssemblyAI - Speech to Text API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.7%
Information Technology and Services
9.8%
Consulting
6.5%
Financial Services
6.5%
Mental Health Care
4.3%
Other
52.2%
Marketing and Advertising
11.5%
Computer Software
11.5%
Information Technology and Services
7.2%
Consulting
6.7%
Higher Education
5.0%
Other
57.9%
Discussions
AssemblyAI - Speech to Text API has no discussions with answers
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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