Users report that Express Scribe excels in its ease of setup, scoring a perfect 9.9, which reviewers mention makes it particularly user-friendly for those new to transcription software.
Reviewers mention that AssemblyAI shines in quality of support, achieving a high score of 9.6, with users on G2 praising the responsiveness and helpfulness of the support team when issues arise.
G2 users highlight that while both products have similar ratings for meeting requirements, Express Scribe has a slight edge with a score of 9.2, as users appreciate its robust features tailored for transcription tasks.
Users say that AssemblyAI's free entry-level price is a significant advantage, allowing small businesses to access high-quality speech-to-text capabilities without upfront costs, which is a major draw compared to Express Scribe's $49.99 price point.
Reviewers mention that Express Scribe's product direction score of 7.8 indicates some concerns about future updates, while AssemblyAI boasts a perfect score of 10.0, suggesting a strong commitment to ongoing improvements and feature enhancements.
Users on G2 report that while both products are easy to use, AssemblyAI edges out with a score of 9.3, with reviewers noting its intuitive interface and seamless integration with other tools as standout features.
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AssemblyAI - Speech to Text API
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