G2 reviewers report that Smokeball excels in user-friendliness, with many users highlighting its intuitive interface that allows for quick access to case information. This ease of use is a significant time saver for staff, making it easier to create and manage documents efficiently.
Users say that Assembly Trialworks offers a high level of customization, allowing law firms to tailor dashboards and utilize features like Fast Tracks for managing court and discovery dates. This flexibility can be beneficial for firms looking to streamline their case management processes.
Reviewers mention that Smokeball's setup process is straightforward, with many users appreciating how quickly they can get started. The software's ability to preload client details when drafting legal documents is particularly praised, saving users valuable time.
According to verified reviews, Assembly Trialworks provides a wealth of tools that users find valuable, with many noting that the software continually offers new features and shortcuts to learn. This can enhance the overall user experience as firms adapt to their specific needs.
G2 reviewers highlight that Smokeball has a significantly higher satisfaction score compared to Assembly Trialworks, indicating a stronger overall performance and user approval. Users frequently commend the quality of support, which is rated highly, further enhancing the experience.
Users express concerns about Assembly Trialworks' learning curve, with some finding it less intuitive than Smokeball. While it offers many features, the complexity can be a barrier for new users, making the initial experience less favorable compared to the more user-friendly Smokeball.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
1 Comment
MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
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