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Compare Assembled WFM and NICE Workforce Management 
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At a Glance
Market Segments
Mid-Market (60.5% of reviews)
Enterprise (65.9% of reviews)
Entry-Level Pricing
Contact Us 1 Agent
No pricing available
Assembled WFM
Star Rating
(149)4.6 out of 5
Market Segments
Mid-Market (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Agent
Browse all 3 pricing plansNICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NICE Workforce Management excels in Labor Forecasting with a score of 8.5, but Assembled outshines it with a score of 9.1, indicating a more robust capability in predicting workforce needs.
- Reviewers mention that Assembled's Shift Scheduling feature is particularly user-friendly, scoring 9.3 compared to NICE's 8.6, making it easier for managers to allocate shifts effectively.
- G2 users highlight that NICE Workforce Management offers superior Time & Attendance Tracking with a score of 8.7, while Assembled follows closely with 9.0, suggesting both platforms are strong but NICE has a slight edge in this area.
- Users on G2 report that Assembled's Absence & Leave Management feature is more intuitive, scoring 8.6 compared to NICE's 9.0, which indicates that while NICE has a higher score, users find Assembled easier to navigate.
- Reviewers say that NICE Workforce Management's Self-Service Capabilities score of 8.5 is competitive, but Assembled's 8.9 suggests a more streamlined experience for employees managing their own schedules.
- Users report that NICE's Team Communication feature scores 8.0, while Assembled's 8.5 indicates a more effective platform for facilitating communication among team members.
Pricing
Entry-Level Pricing
Assembled WFM
Enterprise
Contact Us
1 Agent
- Team Scheduling
- Recurring Schedule Templates
- Google Calendar Integration
NICE Workforce Management
No pricing availableFree Trial
Assembled WFM
No trial information availableNICE Workforce Management
Free Trial is available
Ratings
Meets Requirements
8.7
120
8.6
69
Ease of Use
9.1
120
8.3
70
Ease of Setup
9.1
96
7.4
29
Ease of Admin
9.2
76
8.2
25
Quality of Support
9.2
113
7.7
57
Has the product been a good partner in doing business?
9.5
72
8.0
24
Product Direction (% positive)
9.8
114
7.2
67
Features by Category
Platform Basics
8.5
76
Not enough data
8.4
78
Not enough data
9.0
74
Not enough data
Platform Content
8.1
71
Not enough data
7.6
52
Not enough data
7.8
55
Not enough data
Platform Additional Functionality
8.6
73
Not enough data
7.2
57
Not enough data
8.6
70
Not enough data
8.4
66
Not enough data
8.2
59
Not enough data
Workforce Management
8.8
35
|
Verified
8.1
18
7.9
32
|
Verified
8.4
17
8.7
36
|
Verified
8.4
17
8.4
32
|
Verified
8.0
17
5.2
17
7.3
13
Administration
7.8
34
|
Verified
8.5
12
8.0
33
|
Verified
8.1
16
8.5
35
|
Verified
7.9
16
8.4
35
|
Verified
7.7
16
8.7
35
|
Verified
8.5
17
Customer Support
8.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Automation
8.1
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Artificial Intelligence
8.3
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
Platform
8.3
63
7.2
17
8.3
61
7.8
13
8.6
54
7.8
15
9.2
63
8.2
17
8.9
63
8.1
18
7.0
59
7.7
10
8.4
62
7.9
18
8.4
62
7.7
18
Workforce Management Platform Features
8.6
70
8.3
28
9.0
73
8.7
31
8.8
71
8.7
31
8.5
71
8.9
31
8.0
66
8.0
31
7.9
64
Feature Not Available
8.6
67
7.9
30
8.4
69
8.5
27
6.3
60
8.2
16
7.6
64
7.7
21
Categories
Categories
Shared Categories
Assembled WFM and NICE Workforce Management are categorized as Workforce Management and Contact Center Workforce
Unique Categories
Assembled WFM is categorized as Customer Service Automation and Employee Scheduling
NICE Workforce Management has no unique categories
Reviews
Reviewers' Company Size
Assembled WFM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NICE Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.9%
Consumer Services
12.2%
Information Technology and Services
11.6%
Computer Software
11.6%
Retail
8.2%
Other
43.5%
Telecommunications
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Banking
9.1%
Consumer Services
8.0%
Other
53.4%
Alternatives
Discussions
Assembled WFM has no discussions with answers
NICE Workforce Management has no discussions with answers
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