# Assembled WFM, Built vs Calabrio ONE Comparison

| | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 171 | 107 | 393 | 
| **Largest Market Segment** | Mid-Market (62.9% of reviews) | Small-Business (56.3% of reviews) | Mid-Market (55.7% of reviews) | 
| **Entry Level Price** | Contact Us 1 Agent | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Assembled WFM

Pros:
- Ease of Use (39 reviews)
- Scheduling (28 reviews)

Cons:
- Scheduling Issues (15 reviews)
- Missing Features (10 reviews)

### Built

Pros:
- Ease of Use (13 reviews)
- Helpful (6 reviews)

Cons:
- PTO Issues (3 reviews)
- Holiday Management (2 reviews)

### Calabrio ONE

Pros:
- Ease of Use (44 reviews)
- Efficiency (29 reviews)

Cons:
- Inadequate Reporting (13 reviews)
- Poor Reporting (13 reviews)

---
## Ratings Comparison
| Rating | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (131 reviews) | 9.1 (77 reviews) | 8.8 (312 reviews) | 
  | **Ease of Use** | 9.0 (132 reviews) | 9.5 (79 reviews) | 9.0 (322 reviews) | 
  | **Ease of Setup** | 9.0 (107 reviews) | 8.9 (41 reviews) | 8.6 (229 reviews) | 
  | **Ease of Admin** | 9.2 (79 reviews) | 9.2 (42 reviews) | 8.5 (143 reviews) | 
  | **Quality of Support** | 9.2 (123 reviews) | 9.3 (58 reviews) | 9.0 (297 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (75 reviews) | 9.5 (41 reviews) | 8.8 (144 reviews) | 
  | **Product Direction (% positive)** | 9.8 (123 reviews) | 9.1 (74 reviews) | 9.0 (308 reviews) | 

---
## Pricing

### Assembled WFM

#### Entry-Level Pricing

Plan: Enterprise

Price: Contact Us 1 Agent

Key Features:
- Team Scheduling
- Recurring Schedule Templates
- Google Calendar Integration

[Browse all 3 editions](https://www.g2.com/products/assembled-wfm/pricing)

#### Free Trial

No

### Built

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Calabrio ONE

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | 9.0/10 | 26 |
| **Calabrio ONE** | N/A | N/A |

#### Core HR

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Organization Management** | Not enough data | 8.6 (11 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | Not enough data | 9.6 (15 reviews) | Not enough data | 
| **Expense Management** | Not enough data | Feature Not Available | Not enough data | 
| **Salary Structures** | Not enough data | 9.0 (5 reviews) | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 
| **Benefits Administration** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Customization ** | 8.3 (64 reviews) | 8.5 (10 reviews) | 8.5 (77 reviews) | 
| **Integration APIs** | 8.4 (65 reviews) | Not enough data | 8.4 (71 reviews) | 
| **Internationalization** | 8.6 (54 reviews) | Feature Not Available | 8.5 (76 reviews) | 
| **User, Role, and Access Management** | 9.2 (66 reviews) | 9.2 (13 reviews) | 9.0 (77 reviews) | 
| **Performance** | 8.9 (67 reviews) | 9.4 (12 reviews) | 9.1 (78 reviews) | 
| **Mobility** | 6.9 (61 reviews) | 7.9 (7 reviews) | 8.4 (78 reviews) | 
| **Reporting** | 8.4 (67 reviews) | 8.0 (11 reviews) | 8.6 (76 reviews) | 
| **Dashboards** | 8.4 (64 reviews) | 9.4 (13 reviews) | 8.3 (77 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | 9.0/10 | 22 |
| **Calabrio ONE** | N/A | N/A |

#### Automation

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Process Automation** | Not enough data | 9.1 (13 reviews) | Not enough data | 

#### Logistics

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Dashboards & Reporting** | Not enough data | 9.0 (14 reviews) | Not enough data | 
| **Data Collection** | Not enough data | Feature Not Available | Not enough data | 
| **Lanuguage Options** | Not enough data | Feature Not Available | Not enough data | 

#### Management

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Schedule Creation Tools** | Not enough data | Feature Not Available | Not enough data | 
| **Schedule Management** | Not enough data | Feature Not Available | Not enough data | 
| **Employee Leave Management** | Not enough data | 9.5 (16 reviews) | Not enough data | 
| **User Access** | Not enough data | 9.1 (18 reviews) | Not enough data | 
| **User Role Access** | Not enough data | 9.1 (15 reviews) | Not enough data | 
| **Employee Information** | Not enough data | 8.9 (18 reviews) | Not enough data | 
| **Employee Information Automation** | Not enough data | 8.8 (13 reviews) | Not enough data | 

#### Monitoring

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Regulations Enforcement** | Not enough data | Feature Not Available | Not enough data | 
| **Compliance Monitoring** | Not enough data | Feature Not Available | Not enough data | 
| **Integration** | Not enough data | 8.7 (9 reviews) | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | 8.8/10 | 22 |
| **Calabrio ONE** | N/A | N/A |

#### Logistics

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Integration** | Not enough data | 9.1 (15 reviews) | Not enough data | 
| **Analytics** | Not enough data | 8.6 (13 reviews) | Not enough data | 
| **Export** | Not enough data | 8.8 (13 reviews) | Not enough data | 
| **Upload** | Not enough data | 9.2 (14 reviews) | Not enough data | 
| **Employee Directory** | Not enough data | 9.2 (17 reviews) | Not enough data | 

#### Editing & Design

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Drag-and-Drop** | Not enough data | 8.8 (12 reviews) | Not enough data | 
| **Update** | Not enough data | 8.8 (11 reviews) | Not enough data | 
| **Customize** | Not enough data | 9.0 (12 reviews) | Not enough data | 
| **Details** | Not enough data | 8.3 (13 reviews) | Not enough data | 
| **Restructure** | Not enough data | 7.8 (10 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | 8.9/10 | 32 |
| **Calabrio ONE** | N/A | N/A |

#### Platform Basics

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Interoperability** | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Performance** | Not enough data | 9.1 (29 reviews) | Not enough data | 
| **Internationalization** | Not enough data | 9.3 (20 reviews) | Not enough data | 
| **Security** | Not enough data | 9.1 (26 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Customizability** | Not enough data | 8.8 (18 reviews) | Not enough data | 
| **Mobility** | Not enough data | 9.2 (24 reviews) | Not enough data | 

#### Platform Data

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.9 (18 reviews) | Not enough data | 
| **Alerts and Notifications** | Not enough data | 9.0 (24 reviews) | Not enough data | 
| **Platform Search** | Not enough data | 8.4 (19 reviews) | Not enough data | 
| **Visualization** | Not enough data | 8.7 (25 reviews) | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | N/A | N/A |
| **Calabrio ONE** | 9.0/10 | 80 |

#### Quality Assurance

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 9.3 (75 reviews) | 
| **Calibration** | Not enough data | Not enough data | 8.9 (74 reviews) | 
| **Reports** | Not enough data | Not enough data | 9.0 (76 reviews) | 

#### Engagement

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Feedback** | Not enough data | Not enough data | 8.7 (77 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 9.2 (75 reviews) | 
| **Training** | Not enough data | Not enough data | 9.1 (73 reviews) | 

#### Performance

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 8.6 (69 reviews) | 
| **Compliance** | Not enough data | Not enough data | 9.2 (75 reviews) | 

#### Generative AI

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.3 (23 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.1 (23 reviews) | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | 8.3/10 | 85 |
| **Built** | N/A | N/A |
| **Calabrio ONE** | N/A | N/A |

#### Platform Basics

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Reporting** | 8.5 (78 reviews) | Not enough data | Not enough data | 
| **Dashboard** | 8.4 (78 reviews) | Not enough data | Not enough data | 
| **Performance** | 9.0 (75 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Automation** | 8.1 (71 reviews) | Not enough data | Not enough data | 
| **File Sharing** | 7.6 (52 reviews) | Not enough data | Not enough data | 
| **Content Library** | 7.8 (55 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Integrations** | 8.5 (74 reviews) | Not enough data | Not enough data | 
| **Mobility** | 7.2 (57 reviews) | Not enough data | Not enough data | 
| **Forecasting** | 8.6 (71 reviews) | Not enough data | Not enough data | 
| **Task Management** | 8.4 (66 reviews) | Not enough data | Not enough data | 
| **Portal** | 8.2 (59 reviews) | Not enough data | Not enough data | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | 8.0/10 | 40 |
| **Built** | N/A | N/A |
| **Calabrio ONE** | 8.8/10 | 175 |

#### Workforce Management

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Agent Availability** | 8.8 (36 reviews) ✓ Verified | Not enough data | 9.1 (150 reviews) ✓ Verified | 
| **Skills Management** | 7.9 (32 reviews) ✓ Verified | Not enough data | 8.9 (148 reviews) ✓ Verified | 
| **Shift Scheduling** | 8.6 (37 reviews) ✓ Verified | Not enough data | 9.3 (159 reviews) ✓ Verified | 
| **Agent Self-Service** | 8.4 (33 reviews) ✓ Verified | Not enough data | 8.8 (144 reviews) ✓ Verified | 
| **Mobile Access** | 5.2 (18 reviews) | Not enough data | 8.3 (139 reviews) | 

#### Administration

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Automation** | 7.8 (34 reviews) ✓ Verified | Not enough data | 8.7 (146 reviews) ✓ Verified | 
| **Performance Analysis** | 8.0 (33 reviews) ✓ Verified | Not enough data | 8.9 (150 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (35 reviews) ✓ Verified | Not enough data | 8.7 (153 reviews) ✓ Verified | 
| **Forecasting** | 8.5 (36 reviews) ✓ Verified | Not enough data | 8.9 (150 reviews) ✓ Verified | 
| **Intraday Management** | 8.8 (37 reviews) ✓ Verified | Not enough data | 8.9 (147 reviews) ✓ Verified | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | N/A | N/A |
| **Calabrio ONE** | 8.2/10 | 30 |

#### Feedback Management

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 8.6 (23 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.5 (23 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.5 (26 reviews) | 

#### Feedback Analysis

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 8.3 (23 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 7.2 (23 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 7.6 (20 reviews) | 

#### Feedback Sources

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 8.5 (16 reviews) | 
| **Surveys** | Not enough data | Not enough data | 8.2 (17 reviews) | 
| **Social Media** | Not enough data | Not enough data | 8.1 (14 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 8.1 (18 reviews) | 

#### Generative AI

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | 7.9/10 | 8 |
| **Built** | N/A | N/A |
| **Calabrio ONE** | N/A | N/A |

#### Customer Support

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Text** | 8.5 (8 reviews) | Not enough data | Not enough data | 
| **Speech** | 7.5 (8 reviews) | Not enough data | Not enough data | 
| **Knowledge Base** | 7.7 (8 reviews) | Not enough data | Not enough data | 

#### Automation

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Ticket Resolution** | 8.1 (8 reviews) | Not enough data | Not enough data | 
| **Customization** | 8.3 (8 reviews) | Not enough data | Not enough data | 
| **Intelligent Routing** | 7.9 (8 reviews) | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Learning** | 8.3 (8 reviews) | Not enough data | Not enough data | 
| **Language** | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Conversational AI** | 7.5 (8 reviews) | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | N/A | N/A |
| **Calabrio ONE** | N/A | N/A |

#### Generative AI

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Workforce Planning

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | N/A | N/A |
| **Calabrio ONE** | N/A | N/A |

#### Resource Planning - Workforce Planning

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Reconciliation** | Not enough data | Not enough data | Not enough data | 
| **Headcount Planning** | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Expense Planning** | Not enough data | Not enough data | Not enough data | 

#### Human Resources - Workforce Planning

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Integrations & APIs** | Not enough data | Not enough data | Not enough data | 
| **Compensation Bands** | Not enough data | Not enough data | Not enough data | 
| **Org Chart** | Not enough data | Not enough data | Not enough data | 
| **Recruitment Workflows** | Not enough data | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | N/A | N/A |
| **Built** | N/A | N/A |
| **Calabrio ONE** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Assembled WFM** | 8.3/10 | 92 |
| **Built** | N/A | N/A |
| **Calabrio ONE** | 8.7/10 | 97 |

#### Platform

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Customization ** | 8.3 (64 reviews) | 8.5 (10 reviews) | 8.5 (77 reviews) | 
| **Integration APIs** | 8.4 (65 reviews) | Not enough data | 8.4 (71 reviews) | 
| **Internationalization** | 8.6 (54 reviews) | Feature Not Available | 8.5 (76 reviews) | 
| **User, Role, and Access Management** | 9.2 (66 reviews) | 9.2 (13 reviews) | 9.0 (77 reviews) | 
| **Performance** | 8.9 (67 reviews) | 9.4 (12 reviews) | 9.1 (78 reviews) | 
| **Mobility** | 6.9 (61 reviews) | 7.9 (7 reviews) | 8.4 (78 reviews) | 
| **Reporting** | 8.4 (67 reviews) | 8.0 (11 reviews) | 8.6 (76 reviews) | 
| **Dashboards** | 8.4 (64 reviews) | 9.4 (13 reviews) | 8.3 (77 reviews) | 

#### Workforce Management Platform Features

| Feature | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Labor Forecasting** | 8.7 (76 reviews) | Not enough data | 8.9 (82 reviews) | 
| **Shift Scheduling** | 9.1 (80 reviews) | Not enough data | 9.1 (89 reviews) | 
| **Time & Attendance Tracking** | 8.7 (73 reviews) | Not enough data | 9.1 (87 reviews) | 
| **Absence & Leave Management** | 8.5 (73 reviews) | Not enough data | 9.0 (86 reviews) | 
| **Skills Management** | 8.0 (67 reviews) | Not enough data | 8.8 (78 reviews) | 
| **Succession Planning** | 7.9 (65 reviews) | Not enough data | 8.6 (80 reviews) | 
| **Workforce Analytics** | 8.7 (71 reviews) | Not enough data | 9.0 (86 reviews) | 
| **Self-Service Capabilities** | 8.5 (71 reviews) | Not enough data | 8.9 (85 reviews) | 
| **Mobile Shift Scheduling** | 6.2 (61 reviews) | Not enough data | 8.2 (82 reviews) | 
| **Team Communication** | 7.6 (65 reviews) | Not enough data | 7.9 (77 reviews) | 

---
## Categories

**Unique to Assembled WFM (4):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)

**Unique to Built (5):** [Core HR Software](https://www.g2.com/categories/core-hr), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Absence Management Software](https://www.g2.com/categories/absence-management-software), [Org Chart Software](https://www.g2.com/categories/org-chart), [Workforce Planning Software](https://www.g2.com/categories/workforce-planning)

**Unique to Calabrio ONE (6):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [Workforce Management Software](https://www.g2.com/categories/workforce-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Assembled WFM | Built | Calabrio ONE | 
|---|---|---|---|
| **Small-Business** | 21.6% | 56.3% | 6.0% | 
| **Mid-Market** | 62.9% | 39.8% | 55.7% | 
| **Enterprise** | 15.6% | 3.9% | 38.3% | 

### By Industry

#### Assembled WFM

- **Financial Services:** 13.2%
- **Information Technology and Services:** 11.9%
- **Computer Software:** 11.9%
- **Consumer Services:** 11.9%
- **Retail:** 7.5%
- **Consumer Goods:** 5.0%
- **Mental Health Care:** 5.0%
- **Insurance:** 4.4%
- **Outsourcing/Offshoring:** 3.1%
- **Apparel & Fashion:** 2.5%
- **Other:** 23.3%

#### Built

- **Marketing and Advertising:** 11.5%
- **Computer Software:** 7.7%
- **Consumer Goods:** 6.7%
- **Education Management:** 5.8%
- **Financial Services:** 4.8%
- **Health, Wellness and Fitness:** 4.8%
- **Higher Education:** 4.8%
- **Non-Profit Organization Management:** 4.8%
- **Information Technology and Services:** 3.8%
- **Hospital & Health Care:** 2.9%
- **Other:** 42.3%

#### Calabrio ONE

- **Consumer Services:** 13.2%
- **Hospital & Health Care:** 11.2%
- **Financial Services:** 10.7%
- **Information Technology and Services:** 6.6%
- **Telecommunications:** 6.6%
- **Insurance:** 4.4%
- **Retail:** 3.8%
- **Automotive:** 3.3%
- **Banking:** 3.3%
- **Higher Education:** 2.7%
- **Other:** 34.2%

---
## Alternatives

### Alternatives to Assembled WFM

- [Playvox WFM](https://www.g2.com/products/playvox-wfm/reviews) — 4.7/5 stars (129 reviews)
- [Verint Workforce Management](https://www.g2.com/products/verint-workforce-management/reviews) — 4.2/5 stars (178 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Aspect Workforce](https://www.g2.com/products/aspect-workforce/reviews) — 4.2/5 stars (314 reviews)
- [NICE Workforce Management](https://www.g2.com/products/nice-workforce-management/reviews) — 4.3/5 stars (90 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)

### Alternatives to Built

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- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12742 reviews)
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- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [greytHR](https://www.g2.com/products/greythr/reviews) — 4.4/5 stars (1263 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
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- [Sift](https://www.g2.com/products/sift-sift/reviews) — 4.8/5 stars (492 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)

### Alternatives to Calabrio ONE

- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Aspect Workforce](https://www.g2.com/products/aspect-workforce/reviews) — 4.2/5 stars (314 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [CallMiner Eureka](https://www.g2.com/products/callminer-eureka/reviews) — 4.5/5 stars (227 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [NICE Workforce Management](https://www.g2.com/products/nice-workforce-management/reviews) — 4.3/5 stars (90 reviews)
- [Playvox Quality Management](https://www.g2.com/products/playvox-quality-management/reviews) — 4.8/5 stars (1163 reviews)
- [Balto](https://www.g2.com/products/balto/reviews) — 4.8/5 stars (588 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)

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## Top Discussions

### Assembled WFM

No discussions available for this product.

### Built

- Title: [What does Built For Teams do?](https://www.g2.com/discussions/what-does-built-for-teams-do) — 1 comment
  > **Top comment:** "Keep track of Time and Attendance for all employees. "
- Title: [How much is Built for Teams?](https://www.g2.com/discussions/how-much-is-built-for-teams) — 1 comment
  > **Top comment:** "Great question! Built for Teams is a modular platform which allows you to truly tailor the solution to your specific needs. You never have to pay for..."

### Calabrio ONE

- Title: [What is calabrio WFM?](https://www.g2.com/discussions/what-is-calabrio-wfm) — 1 comment
  > **Top comment:** "Calabrio WFM enables your organization, through its core functionality, to plan and manage your operations through advanced forecasting, dynamic scheduling..."
- Title: [What is calabrio one smart desktop?](https://www.g2.com/discussions/what-is-calabrio-one-smart-desktop) — 1 comment
  > **Top comment:** "It gives access to supervisors/managers to view agents screen activity, Eg:what agents see  on their actual desktop/monitor."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/assembled-wfm-vs-built-built-vs-calabrio-one)