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At a Glance
Assembled WFM
Assembled WFM
Star Rating
(149)4.6 out of 5
Market Segments
Mid-Market (60.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 1 Agent
Browse all 3 pricing plans
Built
Built
Star Rating
(107)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Built
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that "Built" excels in "Ease of Use" with a score of 9.5, making it highly intuitive for small businesses, while "Assembled" follows closely with a score of 9.2, indicating a slightly steeper learning curve for mid-market users.
  • Reviewers mention that "Built" offers superior "Time, Attendance, and PTO" management with a score of 9.6, which users find particularly beneficial for tracking employee hours effectively, whereas "Assembled" provides a solid score of 9.0 in "Time & Attendance Tracking," but lacks some advanced features.
  • G2 users highlight that "Assembled" shines in "Quality of Support" with a score of 9.6, often noting quick response times and helpful resources, while "Built" also performs well at 9.4, but some users feel it could improve in response times during peak hours.
  • Users on G2 report that "Assembled" has a more robust "Compliance Monitoring" feature, scoring 8.7, which is crucial for mid-market companies dealing with complex regulations, while "Built" falls short in this area with a score of 7.7, leading to concerns about regulatory adherence.
  • Reviewers mention that "Built" offers better "Customization" options with a score of 9.0, allowing small businesses to tailor the software to their specific needs, while "Assembled" scores slightly lower at 8.5, which some users feel limits their ability to adapt the platform.
  • Users say that "Assembled" provides superior "Workforce Analytics" with a score of 9.2, enabling mid-market companies to gain deeper insights into employee performance, while "Built" scores 8.8, which, although effective, lacks some advanced analytical tools that users desire.
Pricing
Entry-Level Pricing
Assembled WFM
Enterprise
Contact Us
1 Agent
Browse all 3 pricing plans
Built
No pricing available
Free Trial
Assembled WFM
No trial information available
Built
Free Trial is available
Ratings
Meets Requirements
8.7
120
9.1
77
Ease of Use
9.1
120
9.5
79
Ease of Setup
9.1
96
8.9
41
Ease of Admin
9.2
76
9.2
42
Quality of Support
9.2
113
9.3
58
Has the product been a good partner in doing business?
9.5
72
9.5
41
Product Direction (% positive)
9.8
114
9.1
74
Features by Category
Not enough data
9.0
26
Core HR
Not enough data
8.6
11
Not enough data
9.6
15
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform
8.3
63
8.5
10
8.3
61
Not enough data
8.6
54
Feature Not Available
9.2
63
9.2
13
8.9
63
9.4
12
7.0
59
7.9
7
8.4
62
8.0
11
8.4
62
9.4
13
Not enough data
9.0
22
Automation
Not enough data
9.1
13
Logistics
Not enough data
9.0
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.1
18
Not enough data
9.1
15
Not enough data
8.9
18
Not enough data
8.8
13
Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
8.8
22
Logistics
Not enough data
9.1
15
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
9.2
14
Not enough data
9.2
17
Editing & Design
Not enough data
8.8
12
Not enough data
8.8
11
Not enough data
9.0
12
Not enough data
8.3
13
Not enough data
7.8
10
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
32
Platform Basics
Not enough data
8.4
16
Not enough data
9.1
29
Not enough data
9.3
20
Not enough data
9.1
26
Platform Functionality
Not enough data
8.8
18
Not enough data
9.2
24
Platform Data
Not enough data
8.9
18
Not enough data
9.0
24
Not enough data
8.4
19
Not enough data
8.7
25
8.3
82
Not enough data
Platform Basics
8.5
76
Not enough data
8.4
78
Not enough data
9.0
74
Not enough data
Platform Content
8.1
71
Not enough data
7.6
52
Not enough data
7.8
55
Not enough data
Platform Additional Functionality
8.6
73
Not enough data
7.2
57
Not enough data
8.6
70
Not enough data
8.4
66
Not enough data
8.2
59
Not enough data
Contact Center WorkforceHide 10 FeaturesShow 10 Features
8.0
38
Not enough data
Workforce Management
8.8
35
|
Verified
Not enough data
7.9
32
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.4
32
|
Verified
Not enough data
5.2
17
Not enough data
Administration
7.8
34
|
Verified
Not enough data
8.0
33
|
Verified
Not enough data
8.5
35
|
Verified
Not enough data
8.4
35
|
Verified
Not enough data
8.7
35
|
Verified
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
7.9
8
Not enough data
Customer Support
8.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Automation
8.1
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Artificial Intelligence
8.3
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
Not enough data
Not enough data
Resource Planning - Workforce Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Workforce Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
79
Not enough data
Platform
8.3
63
8.5
10
8.3
61
Not enough data
8.6
54
Feature Not Available
9.2
63
9.2
13
8.9
63
9.4
12
7.0
59
7.9
7
8.4
62
8.0
11
8.4
62
9.4
13
Workforce Management Platform Features
8.6
70
Not enough data
9.0
73
Not enough data
8.8
71
Not enough data
8.5
71
Not enough data
8.0
66
Not enough data
7.9
64
Not enough data
8.6
67
Not enough data
8.4
69
Not enough data
6.3
60
Not enough data
7.6
64
Not enough data
Categories
Categories
Shared Categories
Assembled WFM
Assembled WFM
Built
Built
Assembled WFM and Built share no categories
Reviews
Reviewers' Company Size
Assembled WFM
Assembled WFM
Small-Business(50 or fewer emp.)
22.4%
Mid-Market(51-1000 emp.)
60.5%
Enterprise(> 1000 emp.)
17.0%
Built
Built
Small-Business(50 or fewer emp.)
56.3%
Mid-Market(51-1000 emp.)
39.8%
Enterprise(> 1000 emp.)
3.9%
Reviewers' Industry
Assembled WFM
Assembled WFM
Financial Services
12.9%
Consumer Services
12.2%
Information Technology and Services
11.6%
Computer Software
11.6%
Retail
8.2%
Other
43.5%
Built
Built
Marketing and Advertising
11.5%
Computer Software
7.7%
Consumer Goods
6.7%
Education Management
5.8%
Non-Profit Organization Management
4.8%
Other
63.5%
Alternatives
Assembled WFM
Assembled WFM Alternatives
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Calabrio ONE
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Playvox WFM
Playvox WFM
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Verint Workforce Management
Verint Workforce Management
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Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Built
Built Alternatives
UKG Pro
UKG Pro
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Rippling
Rippling
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Dayforce
Dayforce
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Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
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Discussions
Assembled WFM
Assembled WFM Discussions
Monty the Mongoose crying
Assembled WFM has no discussions with answers
Built
Built Discussions
How much is Built for Teams?
1 Comment
Brett D.
BD
Great question! Built for Teams is a modular platform which allows you to truly tailor the solution to your specific needs. You never have to pay for...Read more
What does Built For Teams do?
1 Comment
MA
Keep track of Time and Attendance for all employees. Read more
Monty the Mongoose crying
Built has no more discussions with answers