Introducing G2.ai, the future of software buying.Try now
Compare Assembled WFM and Verint Workforce Management 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Celayix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Monitask
Visit Website
At a Glance
Market Segments
Mid-Market (60.5% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
Contact Us 1 Agent
No pricing available
Assembled WFM
Star Rating
(149)4.6 out of 5
Market Segments
Mid-Market (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Agent
Browse all 3 pricing plansVerint Workforce Management
Star Rating
(176)4.2 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Workforce ManagementAssembled WFM vs Verint Workforce Management
When assessing the two solutions, reviewers found Assembled WFM easier to use, set up, and administer. Reviewers also preferred doing business with Assembled WFM overall.
- Reviewers felt that Assembled WFM meets the needs of their business better than Verint Workforce Management.
- When comparing quality of ongoing product support, reviewers felt that Assembled WFM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Assembled WFM over Verint Workforce Management.
Pricing
Entry-Level Pricing
Assembled WFM
Enterprise
Contact Us
1 Agent
- Team Scheduling
- Recurring Schedule Templates
- Google Calendar Integration
Verint Workforce Management
No pricing availableFree Trial
Assembled WFM
No trial information availableVerint Workforce Management
No trial information availableRatings
Meets Requirements
8.7
120
8.4
94
Ease of Use
9.1
120
8.4
138
Ease of Setup
9.1
96
7.8
89
Ease of Admin
9.2
76
7.9
36
Quality of Support
9.2
113
8.0
90
Has the product been a good partner in doing business?
9.5
72
8.5
36
Product Direction (% positive)
9.8
114
8.0
95
Features by Category
Platform Basics
8.5
76
Not enough data
8.4
78
Not enough data
9.0
74
Not enough data
Platform Content
8.1
71
Not enough data
7.6
52
Not enough data
7.8
55
Not enough data
Platform Additional Functionality
8.6
73
Not enough data
7.2
57
Not enough data
8.6
70
Not enough data
8.4
66
Not enough data
8.2
59
Not enough data
Workforce Management
8.8
35
|
Verified
8.3
38
|
Verified
7.9
32
|
Verified
8.2
36
|
Verified
8.7
36
|
Verified
8.4
38
|
Verified
8.4
32
|
Verified
8.0
35
|
Verified
5.2
17
7.5
29
|
Verified
Administration
7.8
34
|
Verified
7.7
34
|
Verified
8.0
33
|
Verified
7.8
36
|
Verified
8.5
35
|
Verified
7.8
36
|
Verified
8.4
35
|
Verified
7.9
37
|
Verified
8.7
35
|
Verified
8.4
37
|
Verified
Customer Support
8.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Automation
8.1
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Artificial Intelligence
8.3
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
Platform
8.3
63
Feature Not Available
8.3
61
7.4
37
8.6
54
7.6
35
9.2
63
8.4
45
8.9
63
8.4
45
7.0
59
7.7
36
8.4
62
7.8
42
8.4
62
8.1
40
Workforce Management Platform Features
8.6
70
8.2
60
9.0
73
8.5
66
8.8
71
8.7
67
8.5
71
8.0
67
8.0
66
7.9
61
7.9
64
Feature Not Available
8.6
67
8.3
62
8.4
69
7.8
59
6.3
60
7.3
47
7.6
64
Feature Not Available
Categories
Categories
Shared Categories
Assembled WFM and Verint Workforce Management are categorized as Workforce Management and Contact Center Workforce
Unique Categories
Assembled WFM is categorized as Customer Service Automation and Employee Scheduling
Verint Workforce Management has no unique categories
Reviews
Reviewers' Company Size
Assembled WFM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.9%
Consumer Services
12.2%
Information Technology and Services
11.6%
Computer Software
11.6%
Retail
8.2%
Other
43.5%
Insurance
13.5%
Financial Services
11.1%
Information Technology and Services
8.8%
Hospital & Health Care
7.6%
Telecommunications
6.4%
Other
52.6%
Alternatives
Discussions
Assembled WFM has no discussions with answers
Any chance Verint can have this feature where it notifies you about your schedule and long calls?
1 Comment
AT
Hi Lem – thank you for taking the time to submit this question about notifications. Sorry for the delayed response. I hope that the answer could still be...Read more
What is Verint Workforce Management used for?
1 Comment
KS
Workforce planning and scheduling of resources including forecasting and resourcing scheduling rulesRead more
What are the benefits and drawbacks of using Verint Workforce Management for employee scheduling?
1 Comment
AT
Verint Workforce Management (WFM) is an AI-powered workforce management software that is designed to ensure that the right people are scheduled at the right...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
