Compare Aspect Unified IP Contact Center vs Fileboard

See this
comparison of Aspect Unified IP Contact Center vs. Fileboard
based on data from user reviews. Aspect Unified IP Contact Center rates 4.3/5 stars with 14 reviews. Fileboard rates 4.0/5 stars with 13 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Pro
$95
user/month (billed annually)
 
Enterprise
Get in touch
Get in touch
 
Free Trial Unavailable
Free Trial
Aspect Unified IP Contact Center
Free Trial Unavailable
Fileboard
Pro
$95user/month (billed annually)
Enterprise
Get in touchGet in touch
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.5
8.1
Ease of Use
Ease of Use
7.6
8.5
Ease of Setup
Ease of Setup
6.5
8.3
Ease of Admin
Ease of Admin
7.3
7.9
Quality of Support
Quality of Support
8.5
8.5
Ease of Doing Business With
Ease of Doing Business With
8.5
8.1
Product Direction (% positive)
Product Direction (% positive)
9.0
7.3
Meets Requirements
Aspect Unified IP Contact Center
8.5
Fileboard
8.1
Ease of Use
Aspect Unified IP Contact Center
7.6
Fileboard
8.5
Ease of Setup
Aspect Unified IP Contact Center
6.5
Fileboard
8.3
Ease of Admin
Aspect Unified IP Contact Center
7.3
Fileboard
7.9
Quality of Support
Aspect Unified IP Contact Center
8.5
Fileboard
8.5
Ease of Doing Business With
Aspect Unified IP Contact Center
8.5
Fileboard
8.1
Product Direction (% positive)
Aspect Unified IP Contact Center
9.0
Fileboard
7.3

Features

Calling
Record Calls
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Generate Location
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Call Types
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Click-to-Call
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Contacts
Personalization
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Information Locater
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Record Prospect Data
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Insights
Notes
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Daily Summary
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Automated Voicemails
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Automated Emails
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available
Sorts Prospects
Aspect Unified IP Contact Center
Not enough data available
Fileboard
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0%
30.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
61.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
7.7%
Aspect Unified IP Contact Center
Small-Business
0%
Mid-Market
28.6%
Enterprise
71.4%
Fileboard
Small-Business
30.8%
Mid-Market
61.5%
Enterprise
7.7%

Reviewers' Industry

 
Financial Services
35.7%
Marketing and Advertising
15.4%
 
Banking
14.3%
Information Technology and Services
15.4%
 
Utilities
7.1%
Sports
7.7%
 
Telecommunications
7.1%
Semiconductors
7.7%
 
Outsourcing/Offshoring
7.1%
Publishing
7.7%
 
Other
28.6%
Other
46.2%
Aspect Unified IP Contact Center
Financial Services
35.7%
Banking
14.3%
Utilities
7.1%
Telecommunications
7.1%
Outsourcing/Offshoring
7.1%
Other
28.6%
Fileboard
Marketing and Advertising
15.4%
Information Technology and Services
15.4%
Sports
7.7%
Semiconductors
7.7%
Publishing
7.7%
Other
46.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ramon C.
User in Outsourcing/Offshoring

Great Dialer, fast, secure, stable, easy to use, excellent metrics, efficiency, excellent features.

GI
User in Information Technology and Services
User in Information Technology and Services

Very easy to use and integrates well with Box, Dropbox, Huddle, and Salesforce. Upload PowerPoint and PDF files. Great way to track what files you share with clients and note it in your CRM. Also syncs well with iPad.

Most Helpful Critical Review
Most Helpful Critical Review
G
Industry Analyst / Tech Writer

Does not scale well and relies on manual clustering.

GM
Executive Sponsor in Marketing and Advertising

My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that...

 
Aspect Unified IP Contact Center
Most Helpful Favorable Review
Ramon C.
User in Outsourcing/Offshoring

Great Dialer, fast, secure, stable, easy to use, excellent metrics, efficiency, excellent features.

Most Helpful Critical Review
G
Industry Analyst / Tech Writer

Does not scale well and relies on manual clustering.

Fileboard
Most Helpful Favorable Review
GI
User in Information Technology and Services
User in Information Technology and Services

Very easy to use and integrates well with Box, Dropbox, Huddle, and Salesforce. Upload PowerPoint and PDF files. Great way to track what files you share with clients and note it in your CRM. Also syncs well with iPad.

Most Helpful Critical Review
GM
Executive Sponsor in Marketing and Advertising

My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that...

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Aspect Unified IP Contact Center
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