Compare Aspect Unified IP Contact Center vs CrazyCall

See this
comparison of Aspect Unified IP Contact Center vs. CrazyCall
based on data from user reviews. Aspect Unified IP Contact Center rates 4.3/5 stars with 14 reviews. CrazyCall rates 4.5/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
BASIC
39$
1
 
REGULAR
79$
1
 
PLUS
$119
1
 
FREE
0$
1
 
Free Trial Unavailable
Free Trial
Aspect Unified IP Contact Center
Free Trial Unavailable
CrazyCall
BASIC
39$1
REGULAR
79$1
PLUS
$1191
FREE
0$1
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.5
8.5
Ease of Use
Ease of Use
7.6
8.9
Ease of Setup
Ease of Setup
6.5
9.0
Ease of Admin
Ease of Admin
7.3
9.3
Quality of Support
Quality of Support
8.5
8.6
Ease of Doing Business With
Ease of Doing Business With
8.5
9.3
Product Direction (% positive)
Product Direction (% positive)
9.0
8.9
Meets Requirements
Aspect Unified IP Contact Center
8.5
CrazyCall
8.5
Ease of Use
Aspect Unified IP Contact Center
7.6
CrazyCall
8.9
Ease of Setup
Aspect Unified IP Contact Center
6.5
CrazyCall
9.0
Ease of Admin
Aspect Unified IP Contact Center
7.3
CrazyCall
9.3
Quality of Support
Aspect Unified IP Contact Center
8.5
CrazyCall
8.6
Ease of Doing Business With
Aspect Unified IP Contact Center
8.5
CrazyCall
9.3
Product Direction (% positive)
Aspect Unified IP Contact Center
9.0
CrazyCall
8.9

Features

Calling
Record Calls
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.6
Generate Location
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
9.2
Call Types
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.3
Click-to-Call
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
9.4
Contacts
Personalization
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.6
Information Locater
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.6
Record Prospect Data
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.6
Insights
Notes
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.9
Daily Summary
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
9.2
Automated Voicemails
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.9
Automated Emails
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.6
Sorts Prospects
Aspect Unified IP Contact Center
Not enough data available
CrazyCall
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0%
41.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
41.7%
Aspect Unified IP Contact Center
Small-Business
0%
Mid-Market
28.6%
Enterprise
71.4%
CrazyCall
Small-Business
41.7%
Mid-Market
16.7%
Enterprise
41.7%

Reviewers' Industry

 
Financial Services
35.7%
Outsourcing/Offshoring
25.0%
 
Banking
14.3%
Internet
16.7%
 
Utilities
7.1%
Information Technology and Services
16.7%
 
Telecommunications
7.1%
Telecommunications
8.3%
 
Outsourcing/Offshoring
7.1%
Food & Beverages
8.3%
 
Other
28.6%
Other
25.0%
Aspect Unified IP Contact Center
Financial Services
35.7%
Banking
14.3%
Utilities
7.1%
Telecommunications
7.1%
Outsourcing/Offshoring
7.1%
Other
28.6%
CrazyCall
Outsourcing/Offshoring
25.0%
Internet
16.7%
Information Technology and Services
16.7%
Telecommunications
8.3%
Food & Beverages
8.3%
Other
25.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ramon C.
User in Outsourcing/Offshoring

Great Dialer, fast, secure, stable, easy to use, excellent metrics, efficiency, excellent features.

Cilia F.
User in Internet

CrazyCall has offered us nice solutions for those teams that were looking for advanced marker software and that we had obsolete archives in our warehouses, thanks to this great update we obtained an advanced marker to generate potential customers, we used a...

Most Helpful Critical Review
Most Helpful Critical Review
Industry Analyst / Tech Writer

Does not scale well and relies on manual clustering.

 
Aspect Unified IP Contact Center
Most Helpful Favorable Review
Ramon C.
User in Outsourcing/Offshoring

Great Dialer, fast, secure, stable, easy to use, excellent metrics, efficiency, excellent features.

Most Helpful Critical Review
Industry Analyst / Tech Writer

Does not scale well and relies on manual clustering.

CrazyCall
Most Helpful Favorable Review
Cilia F.
User in Internet

CrazyCall has offered us nice solutions for those teams that were looking for advanced marker software and that we had obsolete archives in our warehouses, thanks to this great update we obtained an advanced marker to generate potential customers, we used a...

Screenshots

 
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Aspect Unified IP Contact Center
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