Compare Aspect CXP Pro vs Wix Answers

See this
comparison of Aspect CXP Pro vs. Wix Answers
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Wix Answers rates 4.0/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Aspect CXP Pro
Free Trial Unavailable
Wix Answers
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
9.1
Ease of Use
Ease of Use
8.8
9.0
Ease of Setup
Ease of Setup
8.7
9.7
Ease of Admin
Ease of Admin
8.8
9.7
Quality of Support
Quality of Support
8.0
9.3
Ease of Doing Business With
Ease of Doing Business With
8.7
9.7
Product Direction (% positive)
Product Direction (% positive)
9.2
8.1
Meets Requirements
Aspect CXP Pro
8.9
Wix Answers
9.1
Ease of Use
Aspect CXP Pro
8.8
Wix Answers
9.0
Ease of Setup
Aspect CXP Pro
8.7
Wix Answers
9.7
Ease of Admin
Aspect CXP Pro
8.8
Wix Answers
9.7
Quality of Support
Aspect CXP Pro
8.0
Wix Answers
9.3
Ease of Doing Business With
Aspect CXP Pro
8.7
Wix Answers
9.7
Product Direction (% positive)
Aspect CXP Pro
9.2
Wix Answers
8.1

Features

Knowledge Share
Knowledge Base
Aspect CXP Pro
8.2
Wix Answers
Not enough data available
Searchable Articles
Aspect CXP Pro
8.0
Wix Answers
Not enough data available
Community Forums
Aspect CXP Pro
6.5
Wix Answers
Not enough data available
Interactive FAQs & Forums
Aspect CXP Pro
7.5
Wix Answers
Not enough data available
Interaction
Web Portals
Aspect CXP Pro
8.5
Wix Answers
Not enough data available
Forum to Reponse
Aspect CXP Pro
8.5
Wix Answers
Not enough data available
Tickets and Tagging
Aspect CXP Pro
8.7
Wix Answers
Not enough data available
Live Chat
Aspect CXP Pro
Not enough data available
Wix Answers
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
5.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
11.1%
Aspect CXP Pro
Small-Business
33.3%
Mid-Market
33.3%
Enterprise
33.3%
Wix Answers
Small-Business
83.3%
Mid-Market
5.6%
Enterprise
11.1%

Reviewers' Industry

 
Information Technology and Services
33.3%
Real Estate
11.1%
 
Hospital & Health Care
26.7%
Photography
11.1%
 
Airlines/Aviation
13.3%
Banking
11.1%
 
Telecommunications
6.7%
Writing and Editing
5.6%
 
Insurance
6.7%
Retail
5.6%
 
Other
13.3%
Other
55.6%
Aspect CXP Pro
Information Technology and Services
33.3%
Hospital & Health Care
26.7%
Airlines/Aviation
13.3%
Telecommunications
6.7%
Insurance
6.7%
Other
13.3%
Wix Answers
Real Estate
11.1%
Photography
11.1%
Banking
11.1%
Writing and Editing
5.6%
Retail
5.6%
Other
55.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator

User friendly , and the auto scheduler option

User in Investment Management

I really like that the product has a call center tool and multi-channel ticketing system which work together

Most Helpful Critical Review
Most Helpful Critical Review
Executive Sponsor

Flexibility and compatibility of the product

Jill K.
User

Answers can be pretty inconsistent at times. As an example, it sometimes confuses me what the source is

 
Aspect CXP Pro
Most Helpful Favorable Review
Administrator

User friendly , and the auto scheduler option

Most Helpful Critical Review
Executive Sponsor

Flexibility and compatibility of the product

Wix Answers
Most Helpful Favorable Review
User in Investment Management

I really like that the product has a call center tool and multi-channel ticketing system which work together

Most Helpful Critical Review
Jill K.
User

Answers can be pretty inconsistent at times. As an example, it sometimes confuses me what the source is

Screenshots

 
No screenshots provided
Aspect CXP Pro
Wix Answers
No screenshots provided

Downloads

 No downloads providedNo downloads provided
Aspect CXP Pro
No downloads provided
Wix Answers
No downloads provided
Ask Aspect CXP Pro a QuestionContact Aspect CXP ProAsk Wix Answers a QuestionContact Wix Answers