Compare Aspect CXP Pro, Inline Manual, and Whatfix

Pricing

 
STANDARD
$59
per month
 
STANDARD PRO
$158
per month
 
ENTERPRISE
from $1220
per month
 
Free Trial Unavailable
Free Trial
Free Trial
Aspect CXP Pro
Free Trial Unavailable
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Whatfix
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
8.8
8.9
Ease of Use
Ease of Use
8.8
7.6
8.7
Ease of Setup
Ease of Setup
8.7
8.1
8.1
Ease of Admin
Ease of Admin
8.8
8.1
8.2
Quality of Support
Quality of Support
8.0
9.8
9.9
Ease of Doing Business With
Ease of Doing Business With
8.7
9.7
9.3
Product Direction (% positive)
Product Direction (% positive)
9.2
10.0
9.8
Meets Requirements
Aspect CXP Pro
8.9
Inline Manual
8.8
Whatfix
8.9
Ease of Use
Aspect CXP Pro
8.8
Inline Manual
7.6
Whatfix
8.7
Ease of Setup
Aspect CXP Pro
8.7
Inline Manual
8.1
Whatfix
8.1
Ease of Admin
Aspect CXP Pro
8.8
Inline Manual
8.1
Whatfix
8.2
Quality of Support
Aspect CXP Pro
8.0
Inline Manual
9.8
Whatfix
9.9
Ease of Doing Business With
Aspect CXP Pro
8.7
Inline Manual
9.7
Whatfix
9.3
Product Direction (% positive)
Aspect CXP Pro
9.2
Inline Manual
10.0
Whatfix
9.8

Features

Knowledge Share
Knowledge Base
Aspect CXP Pro
8.2
Inline Manual
Not enough data available
Whatfix
8.9
Searchable Articles
Aspect CXP Pro
8.0
Inline Manual
Not enough data available
Whatfix
8.9
Community Forums
Aspect CXP Pro
6.5
Inline Manual
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
Aspect CXP Pro
7.5
Inline Manual
Not enough data available
Whatfix
8.6
Interaction
Web Portals
Aspect CXP Pro
8.5
Inline Manual
Not enough data available
Whatfix
9.6
Forum to Reponse
Aspect CXP Pro
8.5
Inline Manual
Not enough data available
Whatfix
9.6
Tickets and Tagging
Aspect CXP Pro
8.7
Inline Manual
Not enough data available
Whatfix
9.6
Live Chat
Aspect CXP Pro
Not enough data available
Inline Manual
Not enough data available
Whatfix
9.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
57.1%
36.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
28.6%
34.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
14.3%
29.1%
Aspect CXP Pro
Small-Business
33.3%
Mid-Market
33.3%
Enterprise
33.3%
Inline Manual
Small-Business
57.1%
Mid-Market
28.6%
Enterprise
14.3%
Whatfix
Small-Business
36.4%
Mid-Market
34.5%
Enterprise
29.1%

Reviewers' Industry

 
Information Technology and Services
33.3%
Computer Software
42.9%
Computer Software
25.5%
 
Hospital & Health Care
26.7%
Marketing and Advertising
14.3%
Information Technology and Services
14.5%
 
Airlines/Aviation
13.3%
Investment Management
14.3%
Internet
7.3%
 
Telecommunications
6.7%
Health, Wellness and Fitness
14.3%
Consumer Goods
5.5%
 
Insurance
6.7%
Financial Services
14.3%
Packaging and Containers
3.6%
 
Other
13.3%
Other
0.0%
Other
43.6%
Aspect CXP Pro
Information Technology and Services
33.3%
Hospital & Health Care
26.7%
Airlines/Aviation
13.3%
Telecommunications
6.7%
Insurance
6.7%
Other
13.3%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
Whatfix
Computer Software
25.5%
Information Technology and Services
14.5%
Internet
7.3%
Consumer Goods
5.5%
Packaging and Containers
3.6%
Other
43.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Administrator in Chemicals

The WhatFix product itself is exactly what we were looking for and easy to set up once we understood how to do so. The Service we received to help us understand how to implement it was the top.

Most Helpful Critical Review
Most Helpful Critical Review
Executive Sponsor

Flexibility and compatibility of the product

Eyal S.
Administrator in Financial Services

No mobile offering yet but as we understood it's coming.

Zain A.
Administrator

Nothing to be honest. So far every thing has been close to perfect.

 
Aspect CXP Pro
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

Most Helpful Critical Review
Executive Sponsor

Flexibility and compatibility of the product

Inline Manual
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Eyal S.
Administrator in Financial Services

No mobile offering yet but as we understood it's coming.

Whatfix
Most Helpful Favorable Review
Administrator in Chemicals

The WhatFix product itself is exactly what we were looking for and easy to set up once we understood how to do so. The Service we received to help us understand how to implement it was the top.

Most Helpful Critical Review
Zain A.
Administrator

Nothing to be honest. So far every thing has been close to perfect.

Screenshots

 
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Downloads

 No downloads providedNo downloads providedNo downloads provided
Aspect CXP Pro
No downloads provided
Inline Manual
No downloads provided
Whatfix
No downloads provided
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