Compare Aspect CXP Pro vs Inline Manual

See this
comparison of Aspect CXP Pro vs. Inline Manual
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Inline Manual rates 4.9/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59
per month
 
STANDARD PRO
$158
per month
 
ENTERPRISE
from $1220
per month
 
Free Trial Unavailable
Free Trial
Aspect CXP Pro
Free Trial Unavailable
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
8.8
Ease of Use
Ease of Use
8.8
7.6
Ease of Setup
Ease of Setup
8.7
8.1
Ease of Admin
Ease of Admin
8.8
8.1
Quality of Support
Quality of Support
8.0
9.8
Ease of Doing Business With
Ease of Doing Business With
8.7
9.7
Product Direction (% positive)
Product Direction (% positive)
9.2
10.0
Meets Requirements
Aspect CXP Pro
8.9
Inline Manual
8.8
Ease of Use
Aspect CXP Pro
8.8
Inline Manual
7.6
Ease of Setup
Aspect CXP Pro
8.7
Inline Manual
8.1
Ease of Admin
Aspect CXP Pro
8.8
Inline Manual
8.1
Quality of Support
Aspect CXP Pro
8.0
Inline Manual
9.8
Ease of Doing Business With
Aspect CXP Pro
8.7
Inline Manual
9.7
Product Direction (% positive)
Aspect CXP Pro
9.2
Inline Manual
10.0

Features

Knowledge Share
Knowledge Base
Aspect CXP Pro
8.2
Inline Manual
Not enough data available
Searchable Articles
Aspect CXP Pro
8.0
Inline Manual
Not enough data available
Community Forums
Aspect CXP Pro
6.5
Inline Manual
Not enough data available
Interactive FAQs & Forums
Aspect CXP Pro
7.5
Inline Manual
Not enough data available
Interaction
Web Portals
Aspect CXP Pro
8.5
Inline Manual
Not enough data available
Forum to Reponse
Aspect CXP Pro
8.5
Inline Manual
Not enough data available
Tickets and Tagging
Aspect CXP Pro
8.7
Inline Manual
Not enough data available
Live Chat
Aspect CXP Pro
Not enough data available
Inline Manual
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
57.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
14.3%
Aspect CXP Pro
Small-Business
33.3%
Mid-Market
33.3%
Enterprise
33.3%
Inline Manual
Small-Business
57.1%
Mid-Market
28.6%
Enterprise
14.3%

Reviewers' Industry

 
Information Technology and Services
36.0%
Computer Software
50.0%
 
Hospital & Health Care
20.0%
Marketing and Advertising
12.5%
 
Airlines/Aviation
16.0%
Investment Management
12.5%
 
Telecommunications
8.0%
Health, Wellness and Fitness
12.5%
 
Insurance
8.0%
Financial Services
12.5%
 
Other
12.0%
Other
0.0%
Aspect CXP Pro
Information Technology and Services
36.0%
Hospital & Health Care
20.0%
Airlines/Aviation
16.0%
Telecommunications
8.0%
Insurance
8.0%
Other
12.0%
Inline Manual
Computer Software
50.0%
Marketing and Advertising
12.5%
Investment Management
12.5%
Health, Wellness and Fitness
12.5%
Financial Services
12.5%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Christopher E.
Consultant

I've been in the IVR industry for longer than I'd like to count. The best thing about CXP is the thoughtfulness in the design that allows repeatable tasks to be completed easily but retain flexibility to handle the edge case without having to build a work...

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

Flexibility and compatibility of the product

 
Aspect CXP Pro
Most Helpful Favorable Review
Christopher E.
Consultant

I've been in the IVR industry for longer than I'd like to count. The best thing about CXP is the thoughtfulness in the design that allows repeatable tasks to be completed easily but retain flexibility to handle the edge case without having to build a work...

Most Helpful Critical Review
G2 User

Flexibility and compatibility of the product

Inline Manual
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Screenshots

 
1 of 3
2 of 3
3 of 3
Aspect CXP Pro
Inline Manual

Downloads

 No downloads providedNo downloads provided
Aspect CXP Pro
No downloads provided
Inline Manual
No downloads provided
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