Compare AskNicely and zenloop 
Featured Products
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Mid-Market (88.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
AskNicely
Star Rating
(1,050)4.7 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing planszenloop
Star Rating
(13)4.7 out of 5
Market Segments
Mid-Market (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about zenloopSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AskNicely excels in user-friendliness, with many users appreciating its AI-generated questions that simplify the feedback process. This feature allows teams to focus on their core objectives without the hassle of crafting questions manually.
- Users say that zenloop offers an intuitive user interface and a quick setup process, making it easy to integrate feedback queries into existing customer journeys. This seamless integration is highlighted as a significant advantage for teams looking to enhance their CRM capabilities.
- Reviewers mention that AskNicely's affordability is a standout feature, making it a budget-friendly option without sacrificing quality. Users have noted that the platform's cost-effectiveness, combined with excellent customer service, makes it a reliable choice for businesses of various sizes.
- According to verified reviews, zenloop shines in its ability to provide insights into customer sentiment, which is crucial for service-oriented businesses. Users appreciate how the platform helps them understand customer feedback, enabling them to make informed adjustments to their services.
- G2 reviewers highlight that AskNicely has a strong track record in gathering client feedback, with one user reporting over 250 positive Google reviews in just a year. This capability is particularly valuable for businesses looking to enhance their online reputation through customer testimonials.
- Users note that while zenloop has a smaller number of reviews, it maintains a high star rating, indicating strong satisfaction among its users. However, the limited review volume may suggest that it is less established compared to AskNicely, which has a more extensive user base and feedback history.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
zenloop
No pricing availableFree Trial
AskNicely
No trial information availablezenloop
No trial information availableRatings
Meets Requirements
9.3
884
8.8
7
Ease of Use
9.4
899
9.5
7
Ease of Setup
9.2
582
9.3
5
Ease of Admin
9.3
569
Not enough data
Quality of Support
9.4
794
9.8
7
Has the product been a good partner in doing business?
9.5
560
Not enough data
Product Direction (% positive)
9.1
885
10.0
6
Features by Category
Analytics
9.7
217
Not enough data
9.5
192
Not enough data
9.0
173
Not enough data
8.3
161
Not enough data
Customization
8.7
170
Not enough data
8.2
147
Not enough data
8.4
150
Not enough data
8.6
148
Not enough data
Generative AI
8.5
116
Not enough data
8.6
118
Not enough data
Agentic AI - Experience Management
7.6
12
Not enough data
7.9
14
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
zenloop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.3%
Information Technology and Services
22.2%
Apparel & Fashion
22.2%
Sporting Goods
11.1%
Media Production
11.1%
Furniture
11.1%
Other
22.2%
Alternatives
Discussions
When will AskNicely have integration with Zoho CRM?
1 Comment
AW
Hi Lou,
You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked...Read more
How do I see who is leaving the review?
1 Comment
JM
Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
What is zenloop used for?
1 Comment
HW
zenloop helps to create easy AI-powered customer surveys for satisfaction measurement, NPS and beyond. Our CXM platform delivers actionable insights towards...Read more
zenloop has no more discussions with answers
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