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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
Contact Us
Free
AskNicely
Star Rating
(1,040)4.7 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSurvicate
Star Rating
(196)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Survicate excels in its survey response methods, particularly with a high rating of 9.5 for surveys, while AskNicely's video snippets and interviews received lower ratings of 3.6 and 2.7 respectively, indicating a more limited approach to multimedia feedback.
- Reviewers mention that AskNicely shines in customer satisfaction metrics, boasting a CSAT score of 9.6 compared to Survicate's 9.4, suggesting that AskNicely may provide a more satisfying experience for end-users.
- G2 users highlight Survicate's strong survey builder with a score of 9.2, which allows for easy creation of customized surveys, while AskNicely's survey management features, although solid, do not match this level of user-friendliness.
- Users on G2 report that AskNicely offers better stakeholder management capabilities with a score of 8.8, compared to Survicate's 8.3, indicating that AskNicely may be more effective for organizations needing to manage multiple stakeholders.
- Reviewers mention that Survicate's analytics features, particularly in data exporting with a score of 8.9, are highly praised, while AskNicely's analytics capabilities, although good, do not provide the same level of flexibility.
- Users say that AskNicely's generative AI features, particularly in AI text summarization, received a score of 5.3, which is significantly lower than Survicate's 8.7, indicating that Survicate may offer more advanced AI capabilities for text analysis.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Free Trial
AskNicely
No trial information availableSurvicate
Free Trial is available
Ratings
Meets Requirements
9.3
880
8.9
158
Ease of Use
9.4
895
9.2
162
Ease of Setup
9.2
581
9.1
110
Ease of Admin
9.3
568
9.0
88
Quality of Support
9.4
791
9.4
155
Has the product been a good partner in doing business?
9.5
559
9.3
86
Product Direction (% positive)
9.1
881
9.3
149
Features by Category
User Response Methods
Not enough data
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Participant Selection
Not enough data
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Generative AI
Not enough data
5.7
12
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.7
217
9.2
10
9.5
190
8.7
10
9.0
173
9.0
10
8.3
161
7.4
9
Customization
8.7
170
8.0
9
8.2
147
8.1
9
8.4
150
7.8
9
8.6
147
8.1
8
Generative AI
8.5
116
Not enough data
8.6
118
7.8
6
Agentic AI - Experience Management
7.6
12
Not enough data
8.2
13
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Feedback Management
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
8.3
9
Feedback Analysis
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.9
9
Feedback Sources
Not enough data
9.4
8
Not enough data
8.9
9
Not enough data
7.9
8
Not enough data
8.5
8
Generative AI
Not enough data
7.1
8
Not enough data
7.4
7
Survey Management
Not enough data
9.2
74
Not enough data
8.8
73
Not enough data
8.6
68
Not enough data
8.7
70
Survey Customization
Not enough data
8.8
68
Not enough data
8.8
66
Not enough data
7.8
57
Not enough data
8.4
50
Survey Insights
Not enough data
8.2
73
Not enough data
8.1
53
Not enough data
8.8
65
Not enough data
8.3
63
Agentic AI - Survey
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
6.9
9
Categories
Categories
Shared Categories
AskNicely and Survicate are categorized as Experience Management
Unique Categories
AskNicely has no unique categories
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.2%
Computer Software
16.5%
Information Technology and Services
11.2%
Financial Services
9.6%
Marketing and Advertising
6.9%
Internet
6.4%
Other
49.5%
Alternatives
Discussions
Can you support different languages?
1 Comment
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 Comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
Does AskNicely integrate with JIRA?
1 Comment
SG
Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super...Read more
Survicate has no discussions with answers
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