# AskNicely vs Survicate Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AskNicely excels in user-friendliness, with many users appreciating its **AI-generated questions** feature. This allows users to easily input focus areas and receive tailored questions without the hassle of brainstorming them manually.
- **Users say** Survicate stands out for its **quick survey creation** capabilities, allowing users to build surveys in minutes using a drag-and-drop interface. This ease of implementation is frequently highlighted, making it a go-to choice for those needing rapid feedback collection.
- **According to verified reviews** , AskNicely has a strong reputation for gathering client feedback and Google reviews efficiently, with one user noting they received over **250 positive reviews** in just a year. This effectiveness in managing client feedback is a significant advantage for businesses looking to enhance their online presence.
- **Reviewers mention** that while both platforms offer excellent support, Survicate's customer service is particularly praised for its responsiveness and helpfulness, with users feeling well-supported throughout their experience.
- **Users highlight** that AskNicely is a budget-friendly option, making it accessible for mid-market businesses without sacrificing quality. This affordability, combined with its robust features, makes it an attractive choice for companies looking to maximize their investment.
- **G2 reviewers note** that Survicate is particularly effective for small businesses, with a significant portion of its user base coming from this segment. This focus allows it to cater specifically to the needs of smaller organizations, providing tailored solutions that resonate well with their requirements.



| | AskNicely | Survicate | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,050 | 208 | 
| **Largest Market Segment** | Mid-Market (47.9% of reviews) | Small-Business (46.1% of reviews) | 
| **Entry Level Price** | Contact Us | Free | 

---
## Top Pros & Cons

### AskNicely

Pros:
- Ease of Use (28 reviews)
- Customer Support (18 reviews)

Cons:
- Difficult Reporting (6 reviews)
- Survey Limitations (6 reviews)

### Survicate

Pros:
- Ease of Use (27 reviews)
- Survey Management (19 reviews)

Cons:
- Survey Issues (12 reviews)
- Limitations (11 reviews)

---
## Ratings Comparison
| Rating | AskNicely | Survicate | 
|---|---|---|
  | **Meets Requirements** | 9.3 (884 reviews) | 8.9 (161 reviews) | 
  | **Ease of Use** | 9.4 (899 reviews) | 9.3 (165 reviews) | 
  | **Ease of Setup** | 9.2 (582 reviews) | 9.1 (112 reviews) | 
  | **Ease of Admin** | 9.3 (569 reviews) | 9.0 (91 reviews) | 
  | **Quality of Support** | 9.4 (794 reviews) | 9.4 (158 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (560 reviews) | 9.3 (89 reviews) | 
  | **Product Direction (% positive)** | 9.1 (885 reviews) | 9.2 (152 reviews) | 

---
## Pricing

### AskNicely

#### Entry-Level Pricing

Plan: Learn

Price: Contact Us

Description: Capture what matters most to customers with engaging CSAT and NPS surveys.


Key Features:
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys

[Browse all 3 editions](https://www.g2.com/products/asknicely/pricing)

#### Free Trial

No

### Survicate

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For beginners just starting to collect feedback. No strings attached.

Key Features:
- Collect feedback across email, link, and web
-  Create a survey with AI or templates
- Display survey logic

[Browse all 5 editions](https://www.g2.com/products/survicate/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **Survicate** | 8.0/10 | 58 |

#### User Response Methods

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Survey** | Not enough data | 9.4 (54 reviews) ✓ Verified | 
| **Video Snippets** | Not enough data | Feature Not Available | 
| **Video Interview** | Not enough data | Feature Not Available | 
| **Photo Submission** | Not enough data | Feature Not Available | 
| **Text/Notes** | Not enough data | 8.4 (44 reviews) ✓ Verified | 

#### Participant Selection

| Feature | AskNicely | Survicate | 
|---|---|---|
| **In-App** | Not enough data | 8.7 (35 reviews) ✓ Verified | 
| **In-Store** | Not enough data | 6.9 (25 reviews) | 
| **On-Site** | Not enough data | 8.3 (36 reviews) ✓ Verified | 
| **Recruitment Pool** | Not enough data | Feature Not Available | 

#### Insights

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Analytics** | Not enough data | 8.5 (47 reviews) ✓ Verified | 
| **Collaboration** | Not enough data | 8.2 (37 reviews) ✓ Verified | 
| **Sorting** | Not enough data | 8.2 (34 reviews) ✓ Verified | 

#### Generative AI

| Feature | AskNicely | Survicate | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 5.7 (12 reviews) | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **Survicate** | N/A | N/A |

#### Voice

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Dictation** | Not enough data | Not enough data | 
| **Accuracy** | Not enough data | Not enough data | 

#### Transcription

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Speaker Identification** | Not enough data | Not enough data | 
| **Timecode Management** | Not enough data | Not enough data | 
| **Closed Captioning** | Not enough data | Not enough data | 
| **Custom Dictionary** | Not enough data | Not enough data | 

#### Editing

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Collaboration** | Not enough data | Not enough data | 
| **Spell Check and Punctuation** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Translation** | Not enough data | Not enough data | 

#### Integration

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Voice Files** | Not enough data | Not enough data | 
| **Live Captioning** | Not enough data | Not enough data | 
| **Integrates With Existing Applications** | Not enough data | Not enough data | 

#### Agentic AI - Transcription

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | 8.5/10 | 232 |
| **Survicate** | 8.2/10 | 10 |

#### Analytics

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Net Promoter Score (NPS)** | 9.7 (217 reviews) | 9.2 (10 reviews) | 
| **Customer Satisfaction (CSAT) Score** | 9.5 (192 reviews) | 8.7 (10 reviews) | 
| **Customer Effort Score (CES)** | 9.0 (173 reviews) | 9.0 (10 reviews) | 
| **Gamification** | 8.3 (161 reviews) | 7.4 (9 reviews) | 

#### Customization

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Stakeholder Management** | 8.7 (170 reviews) | 8.0 (9 reviews) | 
| **Multilanguage Support** | 8.2 (147 reviews) | 8.1 (9 reviews) | 
| **Multiple Branding Support** | 8.4 (150 reviews) | 7.8 (9 reviews) | 
| **Vertical-specific Solutions** | 8.6 (148 reviews) | 8.1 (8 reviews) | 

#### Generative AI

| Feature | AskNicely | Survicate | 
|---|---|---|
| **AI Text Generation** | 8.5 (116 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (118 reviews) | 7.8 (6 reviews) | 

#### Agentic AI - Experience Management

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (12 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **Survicate** | 7.9/10 | 12 |

#### Feedback Management

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Tagging** | Not enough data | 7.0 (9 reviews) | 
| **Segmentation** | Not enough data | 7.6 (9 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (9 reviews) | 

#### Feedback Analysis

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 7.0 (9 reviews) | 
| **Sentiment Analysis** | Not enough data | 6.9 (9 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.9 (9 reviews) | 

#### Feedback Sources

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Online Reviews** | Not enough data | 9.4 (8 reviews) | 
| **Surveys** | Not enough data | 9.0 (10 reviews) | 
| **Social Media** | Not enough data | 7.9 (8 reviews) | 
| **Customer Service Channels** | Not enough data | 8.5 (8 reviews) | 

#### Generative AI

| Feature | AskNicely | Survicate | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (7 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **Survicate** | 8.2/10 | 85 |

#### Survey Management

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.2 (75 reviews) | 
| **Question Types** | Not enough data | 8.8 (73 reviews) | 
| **Templates** | Not enough data | 8.6 (68 reviews) | 
| **Survey Distribution** | Not enough data | 8.8 (72 reviews) | 

#### Survey Customization

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.8 (71 reviews) | 
| **Branding** | Not enough data | 8.7 (67 reviews) | 
| **Multimedia Support** | Not enough data | 7.8 (57 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.4 (50 reviews) | 

#### Survey Insights

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.3 (76 reviews) | 
| **BI Tools Integration** | Not enough data | 8.1 (54 reviews) | 
| **Data Exporting** | Not enough data | 8.8 (65 reviews) | 
| **Permissions** | Not enough data | 8.3 (63 reviews) | 

#### Agentic AI - Survey

| Feature | AskNicely | Survicate | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.0 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (9 reviews) | 
| **Decision Making** | Not enough data | 6.9 (9 reviews) | 

---
## Categories
**Shared Categories (1):** [Experience Management Software](https://www.g2.com/categories/experience-management)


**Unique to Survicate (4):** [User Research Tools](https://www.g2.com/categories/user-research), [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Transcription Software](https://www.g2.com/categories/transcription)


---
## Reviewer Demographics

### By Company Size

| Segment | AskNicely | Survicate | 
|---|---|---|
| **Small-Business** | 43.4% | 46.1% | 
| **Mid-Market** | 47.9% | 40.3% | 
| **Enterprise** | 8.7% | 13.6% | 

### By Industry

#### AskNicely

- **Computer Software:** 12.4%
- **Information Technology and Services:** 8.7%
- **Internet:** 5.3%
- **Health, Wellness and Fitness:** 5.1%
- **Marketing and Advertising:** 4.2%
- **Hospital & Health Care:** 4.2%
- **Financial Services:** 3.4%
- **Consumer Services:** 2.9%
- **Telecommunications:** 2.5%
- **Real Estate:** 2.5%
- **Other:** 48.9%

#### Survicate

- **Computer Software:** 16.2%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 9.4%
- **Marketing and Advertising:** 6.8%
- **Internet:** 6.3%
- **Insurance:** 3.1%
- **Health, Wellness and Fitness:** 2.6%
- **Leisure, Travel & Tourism:** 2.6%
- **Education Management:** 2.1%
- **Real Estate:** 2.1%
- **Other:** 36.6%

---
## Alternatives

### Alternatives to AskNicely

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
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### Alternatives to Survicate

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- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
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- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)

---
## Top Discussions

### AskNicely

- Title: [When will AskNicely have integration with Zoho CRM?](https://www.g2.com/discussions/when-will-asknicely-have-integration-with-zoho-crm) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lou,

You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked..."
- Title: [How do I see who is leaving the review?](https://www.g2.com/discussions/how-do-i-see-who-is-leaving-the-review) — 1 comment, 1 upvote
  > **Top comment:** "Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through..."
- Title: [How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response](https://www.g2.com/discussions/how-do-i-have-the-case-owner-in-salesforce-connected-with-the-owner-of-the-asknicely-survey-response) — 1 comment, 1 upvote
  > **Top comment:** "Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce..."
- Title: [Does AskNicely integrate with JIRA?](https://www.g2.com/discussions/15155-does-asknicely-integrate-with-jira) — 1 comment, 1 upvote
  > **Top comment:** "Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super..."
- Title: [Can I customise the survey?](https://www.g2.com/discussions/customisation) — 1 comment, 1 upvote
  > **Top comment:** "You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can..."

### Survicate

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/asknicely-vs-survicate)