Compare AskNicely and SurveySparrow 
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
Contact Us
$19.00
AskNicely
Star Rating
(1,050)4.7 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSurveySparrow
Star Rating
(2,046)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AskNicely excels in user satisfaction, boasting a significantly higher overall score compared to SurveySparrow. Users appreciate its user-friendly interface and the ability to generate AI-driven questions, making feedback collection seamless and efficient.
- According to verified reviews, AskNicely's implementation process is praised for its simplicity, with users noting that it allows them to gather feedback and Google reviews effortlessly. In contrast, while SurveySparrow is noted for its quick form creation, some users find it less intuitive for managing complex surveys.
- Reviewers mention that AskNicely provides exceptional customer support, which is highlighted as a key strength. Users feel reassured knowing that help is readily available when needed, whereas SurveySparrow's support quality is perceived as less robust, with some users expressing a desire for more responsive assistance.
- Users say that AskNicely's affordability makes it a budget-friendly option without sacrificing quality, which is a significant advantage for mid-market businesses. On the other hand, SurveySparrow's entry-level pricing is more transparent, but it may not offer the same level of perceived value for larger organizations.
- Reviewers highlight that AskNicely's ease of use is a standout feature, with many users reporting high satisfaction in managing their feedback processes. In comparison, while SurveySparrow is recognized for its intuitive user interface, some users find it less effective for creating engaging surveys compared to AskNicely's capabilities.
- According to recent feedback, AskNicely's ability to generate positive customer reviews is impressive, with users reporting significant increases in their online ratings. SurveySparrow, while effective in gathering customer feedback quickly, does not seem to have the same impact on review generation as AskNicely.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
AskNicely
No trial information availableSurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.3
884
8.7
1,383
Ease of Use
9.4
899
9.0
1,392
Ease of Setup
9.2
582
8.9
887
Ease of Admin
9.3
569
8.8
857
Quality of Support
9.4
794
8.8
1,200
Has the product been a good partner in doing business?
9.5
560
8.9
793
Product Direction (% positive)
9.1
885
8.5
1,233
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.7
217
8.8
42
9.5
192
9.0
37
9.0
173
8.9
32
8.3
161
Feature Not Available
Customization
8.7
170
8.2
30
8.2
147
8.2
34
8.4
150
8.2
32
8.6
148
8.5
29
Generative AI
8.5
116
7.8
23
8.6
118
7.9
21
Agentic AI - Experience Management
7.6
12
Not enough data
7.9
14
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Feedback Management
Not enough data
8.2
172
Not enough data
8.2
210
Not enough data
8.3
245
Feedback Analysis
Not enough data
8.0
60
Not enough data
8.2
185
Not enough data
8.4
178
Feedback Sources
Not enough data
8.5
195
Not enough data
9.1
289
Not enough data
8.0
47
Not enough data
8.4
182
Generative AI
Not enough data
7.4
50
Not enough data
7.6
45
Survey Management
Not enough data
8.9
611
Not enough data
8.8
617
Not enough data
8.5
561
Not enough data
8.7
566
Survey Customization
Not enough data
8.6
526
Not enough data
8.4
515
Not enough data
8.4
407
Not enough data
8.2
344
Survey Insights
Not enough data
8.4
549
Not enough data
8.2
318
Not enough data
8.6
477
Not enough data
8.5
402
Agentic AI - Survey
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
120
Not enough data
7.7
87
Not enough data
8.3
135
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Platform Content
Not enough data
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Not enough data
8.4
135
Platform Additional Functionality
Not enough data
8.6
151
Not enough data
Feature Not Available
Not enough data
8.8
147
Not enough data
8.6
152
Platform
Not enough data
8.5
345
Not enough data
8.4
217
Not enough data
8.4
223
Not enough data
8.5
309
Not enough data
8.9
336
Not enough data
8.7
291
Not enough data
8.4
316
Not enough data
8.5
333
Categories
Categories
Shared Categories
AskNicely and SurveySparrow are categorized as Experience Management
Unique Categories
AskNicely has no unique categories
SurveySparrow is categorized as Feedback Analytics, Exit Interview Management, Online Form Builder, Employee Engagement, Survey, and Online Reputation Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.3%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
When will AskNicely have integration with Zoho CRM?
1 Comment
AW
Hi Lou,
You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked...Read more
How do I see who is leaving the review?
1 Comment
JM
Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
What is SurveySparrow used for?
2 Comments
EF
SurveySparrow helps you measure employee motivation by using surveys specially made for them. You can measure how engaged they are, their job satisfaction...Read more
Please increase the trail period if needed. not for all but who requests it.
2 Comments
CS
A perfect choice for business development. Thank you.Read more
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