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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
Contact Us
$19.00
AskNicely
Star Rating
(1,040)4.7 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSurveySparrow
Star Rating
(2,028)4.4 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AskNicely excels in its Net Promoter Score (NPS) functionality, scoring 9.7, which reviewers mention contributes to a more effective customer feedback loop compared to SurveySparrow's score of 8.8.
- Reviewers mention that AskNicely's ease of use is a standout feature, with a score of 9.4, making it simpler for teams to adopt and utilize effectively, while SurveySparrow, with a score of 9.0, is noted to have a slightly steeper learning curve.
- G2 users highlight AskNicely's superior quality of support, scoring 9.4, which reviewers say leads to quicker resolutions and better overall user satisfaction compared to SurveySparrow's score of 8.8.
- Users on G2 report that AskNicely's survey builder, rated at 8.9, offers more intuitive design options, while SurveySparrow's builder, rated at 8.5, is seen as less flexible in terms of customization.
- Reviewers mention that AskNicely's performance in analytics, particularly in Customer Satisfaction (CSAT) scoring at 9.6, provides deeper insights into customer sentiment than SurveySparrow's score of 9.0, which is beneficial for data-driven decision-making.
- Users say that AskNicely's tagging and segmentation features, both rated at 8.2, are more robust, allowing for better organization and analysis of feedback compared to SurveySparrow's similar ratings, which users feel lack some advanced functionalities.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
AskNicely
No trial information availableSurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.3
880
8.7
1,376
Ease of Use
9.4
895
9.0
1,385
Ease of Setup
9.2
581
8.9
880
Ease of Admin
9.3
568
8.9
854
Quality of Support
9.4
791
8.8
1,193
Has the product been a good partner in doing business?
9.5
559
8.9
790
Product Direction (% positive)
9.1
881
8.4
1,226
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.7
217
8.8
41
9.5
190
9.0
35
9.0
173
8.8
30
8.3
161
Feature Not Available
Customization
8.7
170
8.2
30
8.2
147
8.2
32
8.4
150
8.1
30
8.6
147
Feature Not Available
Generative AI
8.5
116
7.8
24
8.6
118
Feature Not Available
Agentic AI - Experience Management
7.6
12
Not enough data
8.2
13
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Feedback Management
Not enough data
8.2
172
Not enough data
8.2
209
Not enough data
8.3
245
Feedback Analysis
Not enough data
8.0
59
Not enough data
8.2
184
Not enough data
8.4
178
Feedback Sources
Not enough data
8.5
195
Not enough data
9.0
287
Not enough data
8.0
47
Not enough data
8.4
181
Generative AI
Not enough data
7.5
51
Not enough data
Feature Not Available
Survey Management
Not enough data
8.9
606
Not enough data
8.8
614
Not enough data
8.5
559
Not enough data
8.7
565
Survey Customization
Not enough data
8.6
524
Not enough data
8.4
513
Not enough data
8.4
406
Not enough data
8.2
343
Survey Insights
Not enough data
8.4
543
Not enough data
8.2
316
Not enough data
8.6
475
Not enough data
8.5
401
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
121
Not enough data
7.7
87
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Platform Content
Not enough data
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Not enough data
8.4
135
Platform Additional Functionality
Not enough data
8.6
151
Not enough data
Feature Not Available
Not enough data
8.8
147
Not enough data
8.6
152
Platform
Not enough data
8.5
343
Not enough data
8.4
215
Not enough data
8.4
221
Not enough data
8.5
308
Not enough data
8.9
334
Not enough data
8.7
290
Not enough data
8.5
314
Not enough data
8.5
331
Categories
Categories
Shared Categories
AskNicely and SurveySparrow are categorized as Experience Management
Unique Categories
AskNicely has no unique categories
SurveySparrow is categorized as Feedback Analytics, Exit Interview Management, Online Form Builder, Employee Engagement, Survey, and Online Reputation Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.2%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
Can you support different languages?
1 Comment
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 Comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
Does AskNicely integrate with JIRA?
1 Comment
SG
Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super...Read more
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
Please increase the trail period if needed. not for all but who requests it.
2 Comments
GC
OtherRead more
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