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Compare AskNicely and SurveySparrow 
Featured Products
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
Contact Us
$19.00
AskNicely
Star Rating
(1,043)4.7 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSurveySparrow
Star Rating
(2,031)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AskNicely excels in user satisfaction, boasting a significantly higher overall score compared to SurveySparrow. Users appreciate its user-friendly interface and the ability to generate AI-driven questions, making feedback collection seamless and efficient.
- According to verified reviews, AskNicely's implementation process is praised for its simplicity, with users noting that it allows them to gather feedback and Google reviews effortlessly. In contrast, while SurveySparrow is noted for its quick form creation, some users find it less intuitive for managing complex surveys.
- Reviewers mention that AskNicely provides exceptional customer support, which is highlighted as a key strength. Users feel reassured knowing that help is readily available when needed, whereas SurveySparrow's support quality is perceived as less robust, with some users expressing a desire for more responsive assistance.
- Users say that AskNicely's affordability makes it a budget-friendly option without sacrificing quality, which is a significant advantage for mid-market businesses. On the other hand, SurveySparrow's entry-level pricing is more transparent, but it may not offer the same level of perceived value for larger organizations.
- Reviewers highlight that AskNicely's ease of use is a standout feature, with many users reporting high satisfaction in managing their feedback processes. In comparison, while SurveySparrow is recognized for its intuitive user interface, some users find it less effective for creating engaging surveys compared to AskNicely's capabilities.
- According to recent feedback, AskNicely's ability to generate positive customer reviews is impressive, with users reporting significant increases in their online ratings. SurveySparrow, while effective in gathering customer feedback quickly, does not seem to have the same impact on review generation as AskNicely.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
AskNicely
No trial information availableSurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.3
881
8.7
1,379
Ease of Use
9.4
896
9.0
1,388
Ease of Setup
9.2
581
9.0
883
Ease of Admin
9.3
568
8.9
856
Quality of Support
9.4
792
8.8
1,196
Has the product been a good partner in doing business?
9.5
559
8.9
792
Product Direction (% positive)
9.1
882
8.5
1,229
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.7
217
8.8
41
9.5
191
9.0
35
9.0
173
8.8
30
8.3
161
Feature Not Available
Customization
8.7
170
8.2
30
8.2
147
8.2
32
8.4
150
8.1
30
8.6
147
Feature Not Available
Generative AI
8.5
116
7.8
24
8.6
118
Feature Not Available
Agentic AI - Experience Management
7.6
12
Not enough data
8.2
13
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Feedback Management
Not enough data
8.2
173
Not enough data
8.2
210
Not enough data
8.3
246
Feedback Analysis
Not enough data
8.0
60
Not enough data
8.2
185
Not enough data
8.4
179
Feedback Sources
Not enough data
8.5
196
Not enough data
9.1
288
Not enough data
8.0
48
Not enough data
8.4
182
Generative AI
Not enough data
7.4
52
Not enough data
Feature Not Available
Survey Management
Not enough data
8.9
608
Not enough data
8.8
615
Not enough data
8.5
560
Not enough data
8.7
566
Survey Customization
Not enough data
8.6
525
Not enough data
8.4
514
Not enough data
8.4
407
Not enough data
8.2
344
Survey Insights
Not enough data
8.4
544
Not enough data
8.2
318
Not enough data
8.6
476
Not enough data
8.5
402
Agentic AI - Survey
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
121
Not enough data
7.7
87
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
169
Not enough data
8.7
217
Not enough data
8.5
138
Platform Content
Not enough data
8.9
185
Not enough data
8.9
234
Not enough data
Feature Not Available
Not enough data
8.4
136
Platform Additional Functionality
Not enough data
8.6
152
Not enough data
Feature Not Available
Not enough data
8.8
148
Not enough data
8.6
153
Platform
Not enough data
8.5
344
Not enough data
8.4
216
Not enough data
8.3
222
Not enough data
8.5
309
Not enough data
8.9
335
Not enough data
8.7
291
Not enough data
8.4
315
Not enough data
8.5
332
Categories
Categories
Shared Categories
AskNicely and SurveySparrow are categorized as Experience Management
Unique Categories
AskNicely has no unique categories
SurveySparrow is categorized as Feedback Analytics, Exit Interview Management, Online Form Builder, Employee Engagement, Survey, and Online Reputation Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.2%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.6%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
Can you support different languages?
1 Comment
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 Comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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