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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
Contact Us
$49.00 300 responses Per Month
AskNicely
Star Rating
(1,040)4.7 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSatisMeter
Star Rating
(39)4.7 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 300 responses Per Month
Browse all 4 pricing plansAskNicely vs SatisMeter
When assessing the two solutions, reviewers found SatisMeter easier to use, set up, and administer. However, reviewers preferred doing business with AskNicely overall.
- Reviewers felt that AskNicely meets the needs of their business better than SatisMeter.
- When comparing quality of ongoing product support, reviewers felt that AskNicely is the preferred option.
- When assessing product direction, AskNicely and SatisMeter received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
SatisMeter
Startup
$49.00
300 responses Per Month
The Startup plan is optimal for services with 3,000 active users.
- Unlimited projects, users, and surveys
- Premium support with routine health checks
- Channels: web, in-app, email, iOS, Android
Free Trial
AskNicely
No trial information availableSatisMeter
Free Trial is available
Ratings
Meets Requirements
9.3
880
9.0
28
Ease of Use
9.4
895
9.7
29
Ease of Setup
9.2
581
9.6
19
Ease of Admin
9.3
568
9.6
19
Quality of Support
9.4
791
9.3
25
Has the product been a good partner in doing business?
9.5
559
9.2
19
Product Direction (% positive)
9.1
881
9.1
26
Features by Category
Analytics
9.7
217
Not enough data
9.5
190
Not enough data
9.0
173
Not enough data
8.3
161
Not enough data
Customization
8.7
170
Not enough data
8.2
147
Not enough data
8.4
150
Not enough data
8.6
147
Not enough data
Generative AI
8.5
116
Not enough data
8.6
118
Not enough data
Agentic AI - Experience Management
7.6
12
Not enough data
8.2
13
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.4
7
Not enough data
8.0
9
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
8.9
6
|
Verified
Process Management
Not enough data
7.9
7
|
Verified
Not enough data
8.3
6
Not enough data
9.0
7
|
Verified
Not enough data
8.1
6
System Management
Not enough data
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Categories
Categories
Shared Categories
AskNicely and SatisMeter share no categories
Unique Categories
AskNicely is categorized as Experience Management
SatisMeter is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SatisMeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.2%
Computer Software
37.1%
Internet
14.3%
Information Technology and Services
11.4%
Consumer Services
5.7%
Publishing
2.9%
Other
28.6%
Alternatives
Discussions
Can you support different languages?
1 Comment
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 Comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
SatisMeter has no discussions with answers
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