Compare AskNicely and Reputation
Featured Products
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
AskNicely
Star Rating
(1,050)4.7 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Reputation
Star Rating
(2,469)4.6 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Reputation
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in centralizing customer ratings and reviews from various platforms like Facebook and Google, providing a comprehensive view of business reputation. Users appreciate the real-time review monitoring system that offers analytical reports, ensuring they stay updated on customer feedback.
- Users say AskNicely stands out for its user-friendly interface and AI-generated questions, which simplify the feedback collection process. This feature allows users to focus on their specific areas of interest without the hassle of crafting questions themselves, making it a convenient choice for many.
- According to verified reviews, Reputation has a higher overall G2 Score, indicating greater user satisfaction compared to AskNicely. This suggests that users may find Reputation to be a more robust solution for managing their online presence and customer feedback.
- Reviewers mention that AskNicely is particularly effective for gathering client feedback and Google reviews, with some users reporting over 250 positive reviews in just a year. This highlights its effectiveness in enhancing a business's online reputation, especially for those on a budget.
- Users highlight that while Reputation offers a wealth of features for managing reviews, some may find it slightly less intuitive during the setup process compared to AskNicely, which has received praise for its ease of use and setup.
- G2 reviewers note that both products provide solid customer support, but AskNicely's customer service is frequently mentioned as a standout feature, with users appreciating the readily available assistance when needed, which can be crucial for businesses relying on timely feedback.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
Reputation
No pricing availableFree Trial
AskNicely
No trial information availableReputation
No trial information availableRatings
Meets Requirements
9.3
884
9.1
1,988
Ease of Use
9.4
899
9.0
2,030
Ease of Setup
9.2
582
8.6
1,141
Ease of Admin
9.3
569
8.9
876
Quality of Support
9.4
794
8.9
1,771
Has the product been a good partner in doing business?
9.5
560
8.9
874
Product Direction (% positive)
9.1
885
8.9
1,952
Features by Category
Social Analytics
Not enough data
8.3(won by default)
235
Not enough data
8.5(won by default)
238
Not enough data
8.7(won by default)
244
Not enough data
8.4(won by default)
203
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
169
Not enough data
8.3(won by default)
188
Reports & Dashboards
Not enough data
8.7(won by default)
251
Not enough data
8.8(won by default)
248
Not enough data
8.7(won by default)
233
Not enough data
8.2(won by default)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
346
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
269
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
236
Content & Collaboration
Not enough data
8.8
391
Not enough data
8.4
367
Not enough data
8.4
322
Not enough data
8.4
324
Not enough data
8.7
370
Not enough data
8.3
313
Social Management
Not enough data
8.6
422
Not enough data
8.7
433
Not enough data
8.5
379
Not enough data
8.7
424
Not enough data
8.3
346
Not enough data
8.3
299
Not enough data
8.2
184
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.6
17
Not enough data
5.8
17
Not enough data
6.3
17
Not enough data
5.8
17
Not enough data
6.2
17
Not enough data
7.0
17
Analytics
9.7
217
8.8
572
9.5
192
8.9
598
9.0
173
8.8
552
8.3
161
8.2
486
Customization
8.7
170
8.4
479
8.2
147
8.2
462
8.4
150
8.6
491
8.6
148
8.4
472
Generative AI
8.5
116
Feature Not Available
8.6
118
Feature Not Available
Agentic AI - Experience Management
7.6
12
7.9
8
7.9
14
8.1
8
7.9
12
8.1
8
8.2
12
8.1
8
Collection
Not enough data
7.0
24
Not enough data
7.9
28
Not enough data
7.7
25
Not enough data
8.3
25
Not enough data
6.7
24
Agentic AI - Review Management
Not enough data
5.5
19
Not enough data
5.5
20
Moderation
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
7.3
23
Use Cases
Not enough data
7.0
22
Not enough data
7.3
21
Not enough data
7.4
23
Administration
Not enough data
5.9
21
Not enough data
7.8
22
Not enough data
8.4
28
Not enough data
7.5
22
Not enough data
6.1
21
Display Options
Not enough data
6.7
20
Not enough data
6.3
20
Not enough data
6.4
24
Not enough data
7.2
20
Generative AI
Not enough data
6.6
19
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
316
Channels
Not enough data
9.0
371
Not enough data
9.1
406
Not enough data
8.4
312
Not enough data
8.5
325
Not enough data
8.7
335
Insight
Not enough data
9.2
406
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
348
Consumer Intelligence
Not enough data
9.0
1060
|
Verified
Not enough data
8.6
937
Not enough data
8.8
1009
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
925
|
Verified
Not enough data
9.1
1141
|
Verified
Media Monitoring
Not enough data
8.6
962
|
Verified
Not enough data
8.6
948
|
Verified
Not enough data
8.5
881
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
850
Generative AI
Not enough data
7.9
392
Agentic AI - Online Reputation Management
Not enough data
6.8
33
Not enough data
6.6
31
Not enough data
6.7
36
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AskNicely and Reputation are categorized as Experience Management
Unique Categories
AskNicely has no unique categories
Reputation is categorized as Multi-Location Marketing Platforms, Competitive Intelligence, Local Listing Management, Local SEO, Social Customer Service, Online Reputation Management, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, and Review Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.3%
Automotive
27.6%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.6%
Hospitality
3.4%
Other
26.2%
Alternatives
Discussions
When will AskNicely have integration with Zoho CRM?
1 Comment
AW
Hi Lou,
You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked...Read more
How do I see who is leaving the review?
1 Comment
JM
Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
Can you use Facebook Live from the Reputation app?
3 Comments
JH
Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry.Read more
Can customers recieve email request? Is Reputation only text capable?
2 Comments
G2
All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity...Read more
What is the biggest negative of the platform?
2 Comments
G2
Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds...Read more
