# AskNicely, HappySignals Experience Management for IT vs Nexthink Comparison

| | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,050 | 28 | 384 | 
| **Largest Market Segment** | Mid-Market (47.9% of reviews) | Enterprise (100.0% of reviews) | Enterprise (84.3% of reviews) | 
| **Entry Level Price** | Contact Us | €30,900.00 Per Year | No pricing available | 

---
## Top Pros & Cons

### AskNicely

Pros:
- Ease of Use (28 reviews)
- Customer Support (18 reviews)

Cons:
- Difficult Reporting (6 reviews)
- Survey Limitations (6 reviews)

### HappySignals Experience Management for IT

**Not enough data**

### Nexthink

Pros:
- Ease of Use (40 reviews)
- Positive Experience (40 reviews)

Cons:
- Difficult Learning (26 reviews)
- Learning Curve (26 reviews)

---
## Ratings Comparison
| Rating | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (884 reviews) | 9.3 (19 reviews) | 8.7 (275 reviews) | 
  | **Ease of Use** | 9.4 (899 reviews) | 9.6 (18 reviews) | 8.4 (277 reviews) | 
  | **Ease of Setup** | 9.2 (582 reviews) | 8.9 (17 reviews) | 8.4 (235 reviews) | 
  | **Ease of Admin** | 9.3 (569 reviews) | 9.4 (16 reviews) | 8.5 (233 reviews) | 
  | **Quality of Support** | 9.4 (794 reviews) | 9.9 (19 reviews) | 9.1 (272 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (560 reviews) | 9.8 (18 reviews) | 9.3 (233 reviews) | 
  | **Product Direction (% positive)** | 9.1 (885 reviews) | 10.0 (16 reviews) | 9.4 (263 reviews) | 

---
## Pricing

### AskNicely

#### Entry-Level Pricing

Plan: Learn

Price: Contact Us

Description: Capture what matters most to customers with engaging CSAT and NPS surveys.


Key Features:
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys

[Browse all 3 editions](https://www.g2.com/products/asknicely/pricing)

#### Free Trial

No

### HappySignals Experience Management for IT

#### Entry-Level Pricing

Plan: Discover

Price: €30,900.00 Per Year

Description: Replace your CSAT / Sentiment

Key Features:
- Unlimited measured users
- 5 user seats
- 1 experience area

[Browse all 3 editions](https://www.g2.com/products/happysignals-experience-management-for-it/pricing)

#### Free Trial

Yes

### Nexthink

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **HappySignals Experience Management for IT** | N/A | N/A |
| **Nexthink** | 8.7/10 | 23 |

#### User Analysis

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Survey Implementation** | Not enough data | Not enough data | 8.3 (10 reviews) | 
| **Data Analysis** | Not enough data | Not enough data | 9.4 (13 reviews) | 

#### User Support

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **User Segmentation** | Not enough data | Not enough data | 8.8 (16 reviews) | 
| **Multi-Language Support** | Not enough data | Not enough data | 8.8 (13 reviews) | 
| **Behavior-responsive Messaging** | Not enough data | Not enough data | 9.0 (12 reviews) | 

#### Walkthrough Type

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | Not enough data | Not enough data | 8.3 (16 reviews) | 
| **Text Bubble Walkthroughs** | Not enough data | Not enough data | 8.4 (15 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **HappySignals Experience Management for IT** | N/A | N/A |
| **Nexthink** | 8.5/10 | 13 |

#### Product Analytics

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **User-Level Analytics** | Not enough data | Not enough data | 8.8 (11 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Funnels** | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Alerts** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Multi-Product Analytics** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **User Scoring** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.4 (9 reviews) | 

#### Agentic AI - Product Analytics

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **HappySignals Experience Management for IT** | N/A | N/A |
| **Nexthink** | 8.0/10 | 54 |

#### Monitoring

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Usage Monitoring** | Not enough data | Not enough data | 8.6 (53 reviews) | 
| **Database Monitoring** | Not enough data | Not enough data | 7.0 (45 reviews) | 
| **API Monitoring** | Not enough data | Not enough data | 6.9 (42 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | Not enough data | Not enough data | 8.2 (49 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 8.4 (50 reviews) | 
| **Multi-Cloud Management** | Not enough data | Not enough data | 7.8 (38 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.6 (45 reviews) | 
| **Auto-Scaling & Resource Optimization** | Not enough data | Not enough data | Not enough data | 

#### Analysis

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.7 (50 reviews) | 
| **Dashboards and Visualizations** | Not enough data | Not enough data | 8.7 (52 reviews) | 
| **Spend Forecasting and Optimization** | Not enough data | Not enough data | 7.3 (39 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **AI-Driven Insight Recommendations** | Not enough data | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **HappySignals Experience Management for IT** | N/A | N/A |
| **Nexthink** | 8.6/10 | 37 |

#### ServiceNow Apps

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 8.6 (26 reviews) | 
| **Value** | Not enough data | Not enough data | 8.6 (27 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | 8.5/10 | 232 |
| **HappySignals Experience Management for IT** | N/A | N/A |
| **Nexthink** | N/A | N/A |

#### Analytics

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Net Promoter Score (NPS)** | 9.7 (217 reviews) | Not enough data | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 9.5 (192 reviews) | Not enough data | Not enough data | 
| **Customer Effort Score (CES)** | 9.0 (173 reviews) | Not enough data | Not enough data | 
| **Gamification** | 8.3 (161 reviews) | Not enough data | Not enough data | 

#### Customization

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Stakeholder Management** | 8.7 (170 reviews) | Not enough data | Not enough data | 
| **Multilanguage Support** | 8.2 (147 reviews) | Not enough data | Not enough data | 
| **Multiple Branding Support** | 8.4 (150 reviews) | Not enough data | Not enough data | 
| **Vertical-specific Solutions** | 8.6 (148 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **AI Text Generation** | 8.5 (116 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.6 (118 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Experience Management

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.6 (12 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.9 (14 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.2 (12 reviews) | Not enough data | Not enough data | 

### Digital Employee Experience (DEX) Management

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **HappySignals Experience Management for IT** | N/A | N/A |
| **Nexthink** | 8.5/10 | 210 |

#### Experience

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Telemetry Collection** | Not enough data | Not enough data | 8.9 (183 reviews) | 
| **Feedback** | Not enough data | Not enough data | 8.6 (183 reviews) | 

#### Management

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Digital Experience Score** | Not enough data | Not enough data | 8.7 (194 reviews) | 
| **Alerts** | Not enough data | Not enough data | 8.4 (185 reviews) | 
| **Budget Analysis** | Not enough data | Not enough data | 7.1 (162 reviews) | 
| **Remediation** | Not enough data | Not enough data | 8.7 (192 reviews) | 
| **Optimization** | Not enough data | Not enough data | 8.6 (185 reviews) | 

#### Performance

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Troubleshooting** | Not enough data | Not enough data | 8.9 (193 reviews) | 
| **Uptime Monitoring** | Not enough data | Not enough data | 8.5 (177 reviews) | 
| **Performance Monitoring** | Not enough data | Not enough data | 8.9 (193 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | 8.2 (186 reviews) | 
| **Resource Monitoring** | Not enough data | Not enough data | 8.4 (183 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **AskNicely** | N/A | N/A |
| **HappySignals Experience Management for IT** | N/A | N/A |
| **Nexthink** | 8.1/10 | 14 |

#### Generative AI

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Searchable Articles** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Community Forums** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Mobile Optimization** | Not enough data | Not enough data | 6.9 (8 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.8 (8 reviews) | 

#### Self-Service Platform

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 8.8 (10 reviews) | 
| **Automation** | Not enough data | Not enough data | 9.3 (10 reviews) | 
| **Artificial Intelligence** | Not enough data | Not enough data | 7.2 (9 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.2 (11 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (5 reviews) | 

---
## Categories

**Unique to AskNicely (1):** [Experience Management Software](https://www.g2.com/categories/experience-management)

**Unique to HappySignals Experience Management for IT (2):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management)

**Unique to Nexthink (6):** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | AskNicely | HappySignals Experience Management for IT | Nexthink | 
|---|---|---|---|
| **Small-Business** | 43.4% | 0% | 5.5% | 
| **Mid-Market** | 47.9% | 0% | 10.2% | 
| **Enterprise** | 8.7% | 100.0% | 84.3% | 

### By Industry

#### AskNicely

- **Computer Software:** 12.4%
- **Information Technology and Services:** 8.7%
- **Internet:** 5.3%
- **Health, Wellness and Fitness:** 5.1%
- **Marketing and Advertising:** 4.2%
- **Hospital & Health Care:** 4.2%
- **Financial Services:** 3.4%
- **Consumer Services:** 2.9%
- **Telecommunications:** 2.5%
- **Real Estate:** 2.5%
- **Other:** 48.9%

#### HappySignals Experience Management for IT

- **Information Technology and Services:** 19.2%
- **Financial Services:** 11.5%
- **Paper & Forest Products:** 7.7%
- **Construction:** 7.7%
- **Other:** 3.8%
- **Biotechnology:** 3.8%
- **Civil Engineering:** 3.8%
- **Computer Games:** 3.8%
- **Computer Software:** 3.8%
- **Food & Beverages:** 3.8%
- **Other:** 30.8%

#### Nexthink

- **Information Technology and Services:** 15.8%
- **Financial Services:** 7.0%
- **Insurance:** 3.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 3.5%
- **Computer & Network Security:** 3.2%
- **Pharmaceuticals:** 2.6%
- **Airlines/Aviation:** 2.6%
- **Computer Software:** 2.3%
- **Other:** 51.3%

---
## Alternatives

### Alternatives to AskNicely

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) — 4.5/5 stars (206 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1731 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) — 4.7/5 stars (319 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1591 reviews)

### Alternatives to HappySignals Experience Management for IT

- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews)
- [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1772 reviews)
- [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) — 4.7/5 stars (225 reviews)
- [Catchpoint](https://www.g2.com/products/catchpoint/reviews) — 4.5/5 stars (112 reviews)
- [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) — 4.8/5 stars (84 reviews)
- [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews)
- [Germain UX](https://www.g2.com/products/germain-ux/reviews) — 4.7/5 stars (79 reviews)
- [Thena](https://www.g2.com/products/thena/reviews) — 4.9/5 stars (65 reviews)
- [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) — 4.4/5 stars (55 reviews)
- [Firstbase](https://www.g2.com/products/firstbase-firstbase/reviews) — 4.8/5 stars (50 reviews)

### Alternatives to Nexthink

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)

---
## Top Discussions

### AskNicely

- Title: [When will AskNicely have integration with Zoho CRM?](https://www.g2.com/discussions/when-will-asknicely-have-integration-with-zoho-crm) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lou,

You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked..."
- Title: [How do I see who is leaving the review?](https://www.g2.com/discussions/how-do-i-see-who-is-leaving-the-review) — 1 comment, 1 upvote
  > **Top comment:** "Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through..."
- Title: [How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response](https://www.g2.com/discussions/how-do-i-have-the-case-owner-in-salesforce-connected-with-the-owner-of-the-asknicely-survey-response) — 1 comment, 1 upvote
  > **Top comment:** "Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce..."
- Title: [Does AskNicely integrate with JIRA?](https://www.g2.com/discussions/15155-does-asknicely-integrate-with-jira) — 1 comment, 1 upvote
  > **Top comment:** "Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super..."
- Title: [Can I customise the survey?](https://www.g2.com/discussions/customisation) — 1 comment, 1 upvote
  > **Top comment:** "You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can..."

### HappySignals Experience Management for IT

No discussions available for this product.

### Nexthink

- Title: [What is the best way to automate categories and metrics update (API, NXQL,...)?](https://www.g2.com/discussions/35298-what-is-the-best-way-to-automate-categories-and-metrics-update-api-nxql) — 2 comments, 1 upvote
  > **Top comment:** "Tanguy. If you go to the Customer Community in Nexthink this document should answer your questions...."
- Title: [What is Nexthink used for?](https://www.g2.com/discussions/what-is-nexthink-used-for) — 1 comment
  > **Top comment:** "used as end user monitoring tool"
- Title: [What is the digital adoption process?](https://www.g2.com/discussions/what-is-the-digital-adoption-process) — 1 comment
  > **Top comment:** "Digital Adoption is the process by which users learn to leverage new or existing technology to its fullest potential and derive maximum value from a digital..."
- Title: [What is a digital adoption platform?](https://www.g2.com/discussions/what-is-a-digital-adoption-platform) — 1 comment
  > **Top comment:** "A digital adoption platform (DAP) is a software solution designed to help users adopt and fully utilize digital tools and applications. It provides on-screen..."
- Title: [When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?](https://www.g2.com/discussions/35487-when-looking-at-self-heal-and-self-help-what-is-the-roadmap-nexthink-has-for-the-tool) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/asknicely-vs-happysignals-experience-management-for-it-vs-nexthink)