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Compare AskNicely and HappySignals Experience Management for IT 
Featured Products
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Enterprise (100.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
AskNicely
Star Rating
(1,043)4.7 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansHappySignals Experience Management for IT
Star Rating
(28)4.8 out of 5
Market Segments
Enterprise (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HappySignals Experience Management for ITAskNicely vs HappySignals Experience Management for IT
When assessing the two solutions, reviewers found HappySignals Experience Management for IT easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with AskNicely.
- AskNicely and HappySignals Experience Management for IT both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that HappySignals Experience Management for IT is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HappySignals Experience Management for IT over AskNicely.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
HappySignals Experience Management for IT
No pricing availableFree Trial
AskNicely
No trial information availableHappySignals Experience Management for IT
Free Trial is available
Ratings
Meets Requirements
9.3
881
9.3
19
Ease of Use
9.4
896
9.6
18
Ease of Setup
9.2
581
8.9
17
Ease of Admin
9.3
568
9.4
16
Quality of Support
9.4
792
9.9
19
Has the product been a good partner in doing business?
9.5
559
9.8
18
Product Direction (% positive)
9.1
882
10.0
16
Features by Category
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.7
217
Not enough data
9.5
191
Not enough data
9.0
173
Not enough data
8.3
161
Not enough data
Customization
8.7
170
Not enough data
8.2
147
Not enough data
8.4
150
Not enough data
8.6
147
Not enough data
Generative AI
8.5
116
Not enough data
8.6
118
Not enough data
Agentic AI - Experience Management
7.6
12
Not enough data
8.2
13
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AskNicely and HappySignals Experience Management for IT share no categories
Unique Categories
AskNicely is categorized as Experience Management
HappySignals Experience Management for IT is categorized as ServiceNow Store Apps and Digital Employee Experience (DEX) Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HappySignals Experience Management for IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.2%
Information Technology and Services
19.2%
Financial Services
11.5%
Paper & Forest Products
7.7%
Construction
7.7%
Manufacturing
3.8%
Other
50.0%
Alternatives
Discussions
Can you support different languages?
1 Comment
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 Comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
HappySignals Experience Management for IT has no discussions with answers
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