# Askable vs Optimal Comparison | | Askable | Optimal | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 64 | 72 | | **Largest Market Segment** | Mid-Market (40.5% of reviews) | Mid-Market (39.4% of reviews) | | **Entry Level Price** | No pricing available | Contact Us Per Year | --- ## Top Pros & Cons ### Askable Pros: - Ease of Use (33 reviews) - Helpful (26 reviews) Cons: - Feature Limitations (9 reviews) - Survey Issues (9 reviews) ### Optimal Pros: - Ease of Use (23 reviews) - Features (12 reviews) Cons: - Missing Features (6 reviews) - Pricing Issues (6 reviews) --- ## Ratings Comparison | Rating | Askable | Optimal | |---|---|---| | **Meets Requirements** | 8.7 (37 reviews) | 8.3 (51 reviews) | | **Ease of Use** | 9.0 (37 reviews) | 8.8 (51 reviews) | | **Ease of Setup** | 9.3 (33 reviews) | 8.9 (44 reviews) | | **Ease of Admin** | 9.4 (12 reviews) | 8.0 (21 reviews) | | **Quality of Support** | 9.2 (37 reviews) | 8.5 (39 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (12 reviews) | 8.3 (19 reviews) | | **Product Direction (% positive)** | 9.3 (34 reviews) | 8.4 (52 reviews) | --- ## Pricing ### Askable #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Optimal #### Entry-Level Pricing Plan: Enterprise Price: Contact Us Per Year Description: Custom packages for organizations Key Features: - Everything in Starter, plus: - Administrator controls - Dedicated Customer Success Manager [Browse all 2 editions](https://www.g2.com/products/optimal-optimal/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Artificial Intelligence | Product | Score | Reviews | |---|---|---| | **Askable** | N/A | N/A | | **Optimal** | N/A | N/A | #### Additional Functionality | Feature | Askable | Optimal | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Askable** | N/A | N/A | | **Optimal** | N/A | N/A | #### Additional Functionality | Feature | Askable | Optimal | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### User Research | Product | Score | Reviews | |---|---|---| | **Askable** | 6.7/10 | 40 | | **Optimal** | 6.5/10 | 52 | #### User Response Methods | Feature | Askable | Optimal | |---|---|---| | **Survey** | 7.0 (23 reviews) | 8.5 (41 reviews) | | **Video Snippets** | 6.7 (25 reviews) | 6.2 (30 reviews) | | **Video Interview** | 8.7 (28 reviews) | 6.1 (30 reviews) | | **Photo Submission** | 6.2 (21 reviews) | 5.2 (29 reviews) | | **Text/Notes** | 6.9 (22 reviews) | 7.2 (32 reviews) | | **Commenting/Notes** | Not enough data | Not enough data | #### Participant Selection | Feature | Askable | Optimal | |---|---|---| | **In-App** | 6.9 (21 reviews) | 4.9 (18 reviews) | | **In-Store** | 4.7 (20 reviews) | 5.2 (18 reviews) | | **On-Site** | 5.2 (19 reviews) | 5.2 (28 reviews) | | **Recruitment Pool** | 8.2 (31 reviews) | 5.6 (36 reviews) | | **Single Sign On** | Not enough data | Not enough data | #### Insights | Feature | Askable | Optimal | |---|---|---| | **Analytics** | 7.3 (24 reviews) | 8.7 (41 reviews) | | **Collaboration** | 7.0 (21 reviews) | 7.5 (34 reviews) | | **Sorting** | 7.0 (20 reviews) | 8.0 (35 reviews) | | **Visual Analytics** | Not enough data | Not enough data | #### Generative AI | Feature | Askable | Optimal | |---|---|---| | **AI Text Summarization** | 5.5 (20 reviews) | 6.0 (33 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Askable | Optimal | |---|---|---| | **User Journeys** | Not enough data | Not enough data | | **Usability Testing** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **For Mobile** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Unmoderated Testing** | Not enough data | Not enough data | | **Screen Activity Recording** | Not enough data | Not enough data | | **Behavior Tracking** | Not enough data | Not enough data | | **Software Testing Management** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Customizable Questions** | Not enough data | Not enough data | | **Heatmaps** | Not enough data | Not enough data | | **Prototype Creation** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **User Research Analysis** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **For Websites** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Design Management** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Moderated Usability Testing** | Not enough data | Not enough data | | **Quantitative Metrics** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Conversion Rate Optimization** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Video recording/Transcriptions** | Not enough data | Not enough data | | **Customizable Categories** | Not enough data | Not enough data | | **Annotations** | Not enough data | Not enough data | | **Performance Testing** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Projections** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Video Support** | Not enough data | Not enough data | | **Demographic Data** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Geotargeting** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | ### Consumer Video Feedback | Product | Score | Reviews | |---|---|---| | **Askable** | 7.7/10 | 32 | | **Optimal** | N/A | N/A | #### Feedback Source | Feature | Askable | Optimal | |---|---|---| | **Invitation** | 8.1 (12 reviews) | Not enough data | | **Survey Link** | 8.3 (13 reviews) | Not enough data | | **App** | 8.2 (12 reviews) | Not enough data | | **Widget** | Feature Not Available | Not enough data | | **Recruitment Pool** | 8.9 (15 reviews) | Not enough data | #### Feedback Management | Feature | Askable | Optimal | |---|---|---| | **Media Library** | 8.0 (10 reviews) | Not enough data | | **Sorting** | 6.8 (12 reviews) | Not enough data | | **Sharing** | 7.4 (13 reviews) | Not enough data | | **Privacy** | 8.0 (11 reviews) | Not enough data | #### Insights | Feature | Askable | Optimal | |---|---|---| | **Human Transcription** | Feature Not Available | Not enough data | | **Computer Transcription** | 8.5 (13 reviews) | Not enough data | | **Analytics** | 6.4 (12 reviews) | Not enough data | #### Agentic AI - Demo Automation | Feature | Askable | Optimal | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | | **Natural Language Interaction** | Feature Not Available | Not enough data | | **AI Demo Agent or Avatar ** | Not enough data | Not enough data | ### User Research Repositories | Product | Score | Reviews | |---|---|---| | **Askable** | N/A | N/A | | **Optimal** | N/A | N/A | #### Management | Feature | Askable | Optimal | |---|---|---| | **Team Collaboration** | Not enough data | Not enough data | | **Access Control** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | #### Functionality | Feature | Askable | Optimal | |---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Note Taking** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **Askable** | N/A | N/A | | **Optimal** | 9.7/10 | 8 | #### Survey Management | Feature | Askable | Optimal | |---|---|---| | **Survey Builder** | Not enough data | Not enough data | | **Customizable Questions** | Not enough data | Not enough data | | **Templates** | Not enough data | Feature Not Available | | **Survey Distribution** | Not enough data | Not enough data | | **Mobile Survey** | Not enough data | Not enough data | | **Site Intercept Survey** | Not enough data | Not enough data | | **Pulse Surveys** | Not enough data | Not enough data | #### Survey Customization | Feature | Askable | Optimal | |---|---|---| | **Question Branching** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Multimedia Support** | Not enough data | Not enough data | | **Multilingual Surveys** | Not enough data | Not enough data | #### Survey Insights | Feature | Askable | Optimal | |---|---|---| | **Reporting & Analytics** | Not enough data | 9.7 (6 reviews) | | **Data Exporting** | Not enough data | Not enough data | | **Permissions** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Presentation Tools** | Not enough data | Not enough data | | **Data Analysis Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | #### Agentic AI - Survey | Feature | Askable | Optimal | |---|---|---| | **Adaptive Learning** | Feature Not Available | Not enough data | | **Dynamic Content** | Not enough data | Not enough data | #### Additional Functionality | Feature | Askable | Optimal | |---|---|---| | **Single Sign On** | Not enough data | Not enough data | | **Phone Polling** | Not enough data | Not enough data | | **Online Polling** | Not enough data | Not enough data | | **Support Audio/Images/Video** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Word Clouds** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Interactive Content** | Not enough data | Not enough data | | **Q&A Management** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Cleansing** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Anonymous Feedback** | Not enough data | Not enough data | | **URL Customization** | Not enough data | Not enough data | | **Question Piping** | Not enough data | Not enough data | | **Offline Response Collection** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **NPS Survey Structure** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Response Validation** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Response Quotas** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Randomization** | Not enough data | Not enough data | ### Enterprise Feedback Management | Product | Score | Reviews | |---|---|---| | **Askable** | N/A | N/A | | **Optimal** | N/A | N/A | #### Generative AI | Feature | Askable | Optimal | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Survey Management | Feature | Askable | Optimal | |---|---|---| | **Brand Design Consistency** | Not enough data | Not enough data | | **Survey Deployment** | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | | **Device Responsiveness** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Mobile Survey** | Not enough data | Not enough data | | **Pulse Surveys** | Not enough data | Not enough data | #### Process Management | Feature | Askable | Optimal | |---|---|---| | **Feedback Aggregation** | Not enough data | Not enough data | | **Trigger Alerts** | Not enough data | Feature Not Available | | **Real-Time Analysis** | Not enough data | Not enough data | | **Real-Time Action** | Not enough data | Feature Not Available | | **360 Degree Feedback** | Not enough data | Not enough data | | **Anonymous Feedback** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Text Analysis** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | #### System Management | Feature | Askable | Optimal | |---|---|---| | **Security** | Not enough data | Not enough data | | **System Monitoring** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **GPS** | Not enough data | Not enough data | #### Additional Functionality | Feature | Askable | Optimal | |---|---|---| | **Customer Experience Management** | Not enough data | Not enough data | | **NPS of Employees** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Ratings/Reviews** | Not enough data | Not enough data | | **Negative Feedback Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Text Fields** | Not enough data | Not enough data | | **Customizable Questions** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Conditional Logic** | Not enough data | Not enough data | | **Website Integration** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **NPS of Customers** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **NPS Survey Structure** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Question Branching** | Not enough data | Not enough data | ### Conversational AI Survey Platforms | Product | Score | Reviews | |---|---|---| | **Askable** | N/A | N/A | | **Optimal** | N/A | N/A | #### Study Creation & Design - Conversational AI Survey Platforms | Feature | Askable | Optimal | |---|---|---| | **AI-Powered Question Generation** | Not enough data | Not enough data | | **Research Objective Optimization** | Not enough data | Not enough data | | **Cross-Platform Study Design** | Not enough data | Not enough data | | **Multi-Modal Study Templates** | Not enough data | Not enough data | | **Adaptive Survey Logic** | Not enough data | Not enough data | #### Participant Management & Recruitment - Conversational AI Survey Platforms | Feature | Askable | Optimal | |---|---|---| | **Incentive Automation** | Not enough data | Not enough data | | **Intelligent Screener Management** | Not enough data | Not enough data | | **Global Participant Access** | Not enough data | Not enough data | | **Automated Panel Recruitment** | Not enough data | Not enough data | #### Data Collection & Interview Moderation - Conversational AI Survey Platforms | Feature | Askable | Optimal | |---|---|---| | **Embed and present various media types including images, videos, prototypes, or websites for participant evaluation** | Not enough data | Not enough data | | **AI Interview Moderation** | Not enough data | Not enough data | | **Create natural conversation flows that feel like human interactions rather than traditional form-based surveys** | Not enough data | Not enough data | ### Consumer Insights Platforms | Product | Score | Reviews | |---|---|---| | **Askable** | N/A | N/A | | **Optimal** | N/A | N/A | #### Survey Design - Consumer Insights Platforms | Feature | Askable | Optimal | |---|---|---| | **Multi-Use Methodologies** | Not enough data | Not enough data | | **Industry & Locale Adaptability** | Not enough data | Not enough data | | **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | | **Self-Serve Survey Builder** | Not enough data | Not enough data | | **AI Smart Probes** | Not enough data | Not enough data | | **Question Branching** | Not enough data | Not enough data | | **Conditional Logic** | Not enough data | Not enough data | #### Audience Access - Consumer Insights Platforms | Feature | Askable | Optimal | |---|---|---| | **Flexible Audience Options** | Not enough data | Not enough data | | **Customer Data Upload** | Not enough data | Feature Not Available | | **Consumer Panels** | Not enough data | Feature Not Available | | **Real-Time Data** | Not enough data | Not enough data | #### Data Collection - Consumer Insights Platforms | Feature | Askable | Optimal | |---|---|---| | **Rapid Research** | Not enough data | Not enough data | | **Quality Assurance** | Not enough data | Not enough data | | **Mobile / Mixed Mode** | Not enough data | Not enough data | #### Analytics - Consumer Insights Platforms | Feature | Askable | Optimal | |---|---|---| | **AI-Powered Insights** | Not enough data | Not enough data | | **Qualitative Research Support** | Not enough data | Not enough data | | **Benchmarking & Norms** | Not enough data | Feature Not Available | | **Generative AI** | Not enough data | Not enough data | #### Collaboration - Consumer Insights Platforms | Feature | Askable | Optimal | |---|---|---| | **Dashboards & Embedded Integrations** | Not enough data | Feature Not Available | | **Embeddable Reports** | Not enough data | Feature Not Available | | **Shared Workspaces** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | #### Additional Functionality | Feature | Askable | Optimal | |---|---|---| | **Customizable Questions** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Face-to-Face** | Not enough data | Not enough data | | **Survey Sample Management** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Phone-Based** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Panel Management** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Paper-Based** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Statistical Analysis** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [User Research Tools](https://www.g2.com/categories/user-research), [Survey Software](https://www.g2.com/categories/survey), [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms) **Unique to Askable (2):** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [Conversational AI Survey Platforms](https://www.g2.com/categories/conversational-ai-survey-platforms) **Unique to Optimal (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) --- ## Reviewer Demographics ### By Company Size | Segment | Askable | Optimal | |---|---|---| | **Small-Business** | 27.0% | 21.2% | | **Mid-Market** | 40.5% | 39.4% | | **Enterprise** | 32.4% | 39.4% | ### By Industry #### Askable - **Design:** 16.2% - **Insurance:** 10.8% - **Financial Services:** 8.1% - **Information Technology and Services:** 8.1% - **Consulting:** 8.1% - **Market Research:** 5.4% - **Education Management:** 5.4% - **Computer Software:** 5.4% - **Non-Profit Organization Management:** 2.7% - **Marketing and Advertising:** 2.7% - **Other:** 27.0% #### Optimal - **Design:** 13.8% - **Higher Education:** 12.1% - **Information Technology and Services:** 8.6% - **Computer Software:** 6.9% - **Financial Services:** 6.9% - **Consumer Goods:** 5.2% - **Automotive:** 3.4% - **Banking:** 3.4% - **Hospital & Health Care:** 3.4% - **Internet:** 3.4% - **Other:** 32.8% --- ## Alternatives ### Alternatives to Askable - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1047 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (527 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23908 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5875 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48203 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7457 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5860 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5539 reviews) ### Alternatives to Optimal - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews) - [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1047 reviews) - [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (185 reviews) - [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (691 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (527 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23908 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1051 reviews) --- ## Top Discussions ### Askable No discussions available for this product. ### Optimal No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/askable-vs-optimal-optimal)