Compare Ascend and Hyland OnBase 
At a Glance
Market Segments
Enterprise (47.5% of reviews)
Enterprise (52.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ascend
Star Rating
(59)4.4 out of 5
Market Segments
Enterprise (47.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AscendHyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hyland OnBase excels in document organization and content management, with users praising its ability to keep documents centrally positioned for easy access. This flexibility allows it to integrate seamlessly with tools like Outlook and various ERPs, enhancing overall productivity.
- Users say that Ascend stands out for its OCR capabilities, which effectively read and analyze incoming invoices. This feature allows accounts payable staff to focus on building vendor relationships rather than just data entry, making their workflow more efficient.
- According to verified reviews, Hyland OnBase has a more extensive user base, reflected in its higher G2 Score and total number of reviews. With 311 reviews compared to Ascend's 59, users can feel more confident in the reliability of feedback regarding OnBase's performance.
- Reviewers mention that Ascend's ease of setup and administration is a significant advantage, with many users highlighting its intuitive interface that simplifies onboarding and daily operations. This user-friendly approach can be particularly beneficial for teams looking to minimize training time.
- G2 reviewers note that while Hyland OnBase offers robust features for workflow automation and document management, some users have experienced challenges with configuration. This can lead to a steeper learning curve compared to Ascend, which is often praised for its straightforward setup process.
- Users highlight that both products provide strong support, but Ascend receives slightly higher marks for quality of support. Reviewers appreciate the responsiveness and helpfulness of Ascend's support team, which can be crucial for businesses needing timely assistance.
Pricing
Entry-Level Pricing
Ascend
No pricing availableHyland OnBase
No pricing availableFree Trial
Ascend
No trial information availableHyland OnBase
Free Trial is available
Ratings
Meets Requirements
9.0
47
8.8
167
Ease of Use
9.1
49
8.3
289
Ease of Setup
9.3
18
7.6
201
Ease of Admin
9.4
18
8.1
91
Quality of Support
9.0
47
8.3
149
Has the product been a good partner in doing business?
9.2
18
8.9
89
Product Direction (% positive)
9.0
45
8.0
161
Features by Category
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.0
31
9.2
13
|
Verified
9.0
19
9.3
12
|
Verified
8.9
23
9.2
15
|
Verified
Invoice Processing
8.6
25
9.4
13
|
Verified
Feature Not Available
9.2
14
|
Verified
8.9
24
9.4
15
|
Verified
Feature Not Available
8.7
13
|
Verified
Analytics
8.9
29
8.9
14
|
Verified
Feature Not Available
Feature Not Available
8.7
23
9.0
12
|
Verified
Integration
8.9
23
9.2
13
|
Verified
Feature Not Available
9.3
12
|
Verified
9.1
27
8.8
15
|
Verified
Risk
Feature Not Available
Feature Not Available
9.0
29
9.1
9
Feature Not Available
Feature Not Available
Recovery
Feature Not Available
Feature Not Available
8.7
26
9.2
10
Audit
Feature Not Available
8.8
7
Feature Not Available
Feature Not Available
8.7
23
9.3
7
8.8
31
8.8
8
Fraud
Feature Not Available
9.2
8
Feature Not Available
8.8
8
Feature Not Available
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
8.7
19
Not enough data
9.1
21
Not enough data
8.9
19
Not enough data
Invoice Processing
9.2
19
Not enough data
9.2
19
Not enough data
8.6
19
Not enough data
9.2
20
Not enough data
Analytics
9.2
20
Not enough data
9.2
18
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
Integration
9.4
22
Not enough data
9.7
20
Not enough data
9.4
21
Not enough data
9.4
22
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.2
30
Not enough data
9.1
16
Not enough data
9.0
14
Not enough data
Document Processing
9.0
27
Not enough data
8.3
27
Not enough data
9.1
17
Not enough data
9.0
26
Not enough data
8.7
26
Not enough data
Platform Additional Functionality
9.1
26
Not enough data
9.2
22
Not enough data
9.3
21
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.6
90
Not enough data
8.9
74
Not enough data
8.5
69
Not enough data
8.8
68
Not enough data
8.3
73
Not enough data
8.4
67
Not enough data
8.5
71
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
93
Not enough data
8.3
74
Not enough data
7.0
41
Workflow
Not enough data
9.2
85
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
81
Not enough data
8.7
58
Platform
Not enough data
8.5
42
Not enough data
8.7
87
Not enough data
8.5
73
Not enough data
8.7
76
Not enough data
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ascend and Hyland OnBase are categorized as AP Automation
Unique Categories
Ascend is categorized as OCR and Invoice Management
Hyland OnBase is categorized as HR Service Delivery, Business Process Management, Enterprise Content Management (ECM), No-Code Development Platforms, and Document Management
Reviews
Reviewers' Company Size
Ascend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
18.6%
Accounting
13.6%
Financial Services
10.2%
Information Technology and Services
6.8%
Computer Software
5.1%
Other
45.8%
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Hospital & Health Care
9.4%
Insurance
9.4%
Other
43.4%
Discussions
Ascend has no discussions with answers
What is OnBase Document Management?
2 Comments
Official Response from Hyland OnBase
Hello,
Thank you for your question. OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,...Read more
What is OnBase used for?
1 Comment
Official Response from Hyland OnBase
OnBase empowers your organization to become more agile, efficient and effective. OnBase helps deliverer better customer and employee experiences through...Read more
Is OnBase a database?
1 Comment
Official Response from Hyland OnBase
Hello. Thank you for your question. OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of...Read more
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