Compare Asana and Userback 
At a Glance
Market Segments
Small-Business (56.7% of reviews)
Small-Business (88.1% of reviews)
Entry-Level Pricing
Free 2 Users
Free
Asana
Star Rating
(13,360)4.4 out of 5
Market Segments
Small-Business (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 2 Users
Free Trial is available
Browse all 5 pricing plansUserback
Star Rating
(242)4.7 out of 5
Market Segments
Small-Business (88.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Asana excels in providing a structured work management experience, with users appreciating its flexibility in task organization. Many highlight features like the ability to view projects in different formats, such as list, board, and timeline views, making it easier to manage tasks and monitor progress.
- Users say that Userback stands out for its user-friendly interface, which simplifies the feedback process. Reviewers mention that the tool is easy to set up and customize, allowing teams to efficiently gather feedback through interactive buttons and session recordings, which enhances collaboration.
- According to verified reviews, Asana's implementation process is praised for its intuitive onboarding, helping users quickly adapt to the platform. This is particularly beneficial for teams looking to streamline their project management without a steep learning curve.
- Reviewers mention that while Userback is highly rated for its ease of use, it has a smaller user base compared to Asana, which may affect the breadth of community support and resources available for troubleshooting and best practices.
- G2 reviewers highlight that Asana's overall satisfaction scores are significantly higher, indicating a more robust user experience. Users appreciate the ability to break down work into manageable tasks, which helps in maintaining clarity and focus on project goals.
- Users report that while Userback is effective for specific feedback tasks, Asana's comprehensive project management features make it a better fit for teams needing a versatile tool that can handle various project complexities and workflows.
Pricing
Entry-Level Pricing
Asana
Personal
Free
2 Users
For one to two people managing personal projects.
- Unlimited tasks
- Unlimited projects
- Unlimited messages
Userback
Free Forever
Free
For early-stage teams needing just the essentials.
- Collect unlimited feedback
- 2 feedback projects
- 7-day feedback availability
Free Trial
Asana
Free Trial is available
Userback
Free Trial is available
Ratings
Meets Requirements
8.7
11,228
9.1
158
Ease of Use
8.6
11,352
9.3
159
Ease of Setup
8.6
4,949
9.3
139
Ease of Admin
8.7
3,532
9.3
131
Quality of Support
8.5
7,763
9.5
126
Has the product been a good partner in doing business?
8.7
3,111
9.6
118
Product Direction (% positive)
8.6
10,953
9.3
147
Features by Category
Tasks
9.3
3262
|
Verified
Not enough data
9.1
3218
|
Verified
Not enough data
8.9
3176
|
Verified
Not enough data
9.0
3162
|
Verified
Not enough data
8.3
3018
|
Verified
Not enough data
7.9
2875
|
Verified
Not enough data
8.6
3095
|
Verified
Not enough data
8.5
3007
|
Verified
Not enough data
Projects
8.8
2999
|
Verified
Not enough data
8.4
2866
|
Verified
Not enough data
8.0
2655
|
Verified
Not enough data
8.5
2929
|
Verified
Not enough data
8.5
2886
|
Verified
Not enough data
7.3
1204
Not enough data
8.1
2729
|
Verified
Not enough data
8.3
2872
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
1204
Not enough data
8.0
2598
|
Verified
Not enough data
Resource Management
7.9
2582
|
Verified
Not enough data
8.1
2665
|
Verified
Not enough data
8.3
2713
|
Verified
Not enough data
Project Monitoring
8.1
2564
|
Verified
Not enough data
8.0
2577
|
Verified
Not enough data
8.4
2766
|
Verified
Not enough data
Generative AI
6.8
954
Not enough data
6.8
947
Not enough data
Agentic AI - Project Management
6.5
280
Not enough data
6.8
274
Not enough data
6.6
274
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
User Response Methods
Not enough data
8.4
40
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Feature Not Available
Not enough data
9.4
51
|
Verified
Not enough data
9.4
48
|
Verified
Participant Selection
Not enough data
8.2
29
Not enough data
Feature Not Available
Not enough data
8.7
40
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.6
37
|
Verified
Not enough data
8.4
45
|
Verified
Not enough data
8.2
41
|
Verified
Generative AI
Not enough data
6.3
20
User Behavior
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
7.9
7
A/B Testing
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
9.7
5
Visitor Information
Not enough data
8.9
9
Not enough data
8.1
6
Agentic AI - Session Replay
Not enough data
Not enough data
Setup
8.6
1839
Not enough data
8.6
1843
Not enough data
8.4
1800
Not enough data
8.6
1892
Not enough data
Management
8.5
1798
Not enough data
8.2
1695
Not enough data
8.0
1655
Not enough data
Generative AI
6.8
699
Not enough data
Agentic AI - Workflow Management
6.4
196
Not enough data
6.6
198
Not enough data
6.5
195
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Bug Reporting
Not enough data
9.4
92
Not enough data
9.3
86
Not enough data
8.9
79
Bug Monitoring
Not enough data
8.1
70
Not enough data
8.7
78
Not enough data
8.4
63
Agentic AI - Bug Tracking
Not enough data
6.1
24
Not enough data
6.0
24
Not enough data
6.5
24
Feedback Source
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.7
576
Not enough data
8.5
560
Not enough data
8.2
575
Not enough data
8.5
564
Not enough data
Goal Creation
8.6
557
Not enough data
8.6
557
Not enough data
7.7
528
Not enough data
8.8
558
Not enough data
Agentic AI - Objectives and Key Results (OKR)
7.3
55
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.7
1021
Not enough data
9.1
1064
Not enough data
8.7
1033
Not enough data
7.7
885
Not enough data
8.7
1008
Not enough data
8.6
1051
Not enough data
Content Planning
8.8
1048
Not enough data
9.3
1079
Not enough data
8.8
1017
Not enough data
Marketing Campaign Performance
7.8
724
Not enough data
8.5
799
Not enough data
Agentic AI - Marketing Calendar
6.0
54
Not enough data
6.4
53
Not enough data
6.3
53
Not enough data
Feature Not Available
Not enough data
Other Features
8.3
973
Not enough data
8.0
806
Not enough data
Task Creation
9.2
2655
Not enough data
9.2
2647
Not enough data
8.8
2515
Not enough data
8.0
2323
Not enough data
Task Management
8.8
2545
Not enough data
9.1
2590
Not enough data
8.4
2388
Not enough data
8.6
2416
Not enough data
Generative AI
6.8
986
Not enough data
6.9
985
Not enough data
Automation
8.6
1732
Not enough data
8.5
1717
Not enough data
8.1
1584
Not enough data
Administration
8.4
1689
Not enough data
8.3
1608
Not enough data
9.1
1722
Not enough data
Project management
9.0
1810
Not enough data
8.6
1710
Not enough data
8.9
1752
Not enough data
8.7
1693
Not enough data
8.8
1681
Not enough data
8.2
1540
Not enough data
8.5
1694
Not enough data
Workload
8.3
1593
Not enough data
8.6
1646
Not enough data
8.5
1597
Not enough data
8.3
1556
Not enough data
Communication & Collaboration
8.5
1639
Not enough data
8.4
1665
Not enough data
8.9
1747
Not enough data
Cost Management
7.9
1458
Not enough data
7.9
1499
Not enough data
7.8
1431
Not enough data
Integration
7.8
1420
Not enough data
7.8
1423
Not enough data
7.7
1409
Not enough data
Generative AI
6.9
638
Not enough data
6.9
635
Not enough data
Agentic AI - Work Management
6.5
185
Not enough data
6.7
185
Not enough data
6.6
185
Not enough data
6.7
183
Not enough data
Communication
7.7
2114
Not enough data
8.2
2288
Not enough data
7.7
2043
Not enough data
8.0
2114
Not enough data
7.8
2066
Not enough data
Content & Documents
8.6
2367
Not enough data
8.7
2358
Not enough data
8.4
2354
Not enough data
7.9
2068
Not enough data
Controls
8.4
2260
Not enough data
8.2
2121
Not enough data
8.5
2254
Not enough data
8.4
2242
Not enough data
7.9
2052
Not enough data
Project Management
9.3
2631
Not enough data
9.0
2430
Not enough data
9.0
2510
Not enough data
8.4
2204
Not enough data
Remote Collaboration
8.7
2278
Not enough data
8.9
2400
Not enough data
8.8
2263
Not enough data
7.8
1922
Not enough data
Generative AI
7.0
880
Not enough data
7.1
884
Not enough data
Agentic AI - Project Collaboration
6.8
306
Not enough data
6.7
310
Not enough data
Responses
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Automation - AI Agents
9.3
20
Not enough data
9.4
20
Not enough data
9.0
20
Not enough data
9.3
20
Not enough data
9.1
20
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Autonomy - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.5
21
Not enough data
9.5
21
Not enough data
Customization - AI Agent Builders
8.8
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
Functionality - AI Agent Builders
9.0
8
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
Feature Not Available
Not enough data
Data and Analytics - AI Agent Builders
Feature Not Available
Not enough data
9.4
8
Not enough data
9.0
8
Not enough data
Integration - AI Agent Builders
9.3
9
Not enough data
9.4
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
Agentic AI - Software Testing
Not enough data
4.5
7
Not enough data
4.3
7
Not enough data
4.8
7
Agentic AI - Marketing Resource Management
6.8
36
Not enough data
6.8
36
Not enough data
6.9
36
Not enough data
Communication
8.0
1104
Feature Not Available
Feature Not Available
8.2
13
8.2
1123
9.4
29
Planning
8.6
1200
Feature Not Available
8.9
1224
9.0
26
8.5
1136
8.3
23
8.7
1171
8.7
21
8.2
1085
Feature Not Available
Workflow Management
8.4
1153
Feature Not Available
8.8
1212
Feature Not Available
8.0
1074
Feature Not Available
Feature Not Available
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Asana and Userback are categorized as Product Management
Unique Categories
Userback is categorized as Session Replay, Bug Tracking, User Research, Software Testing, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Asana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.4%
Information Technology and Services
9.3%
Computer Software
9.2%
Non-Profit Organization Management
5.9%
Internet
3.1%
Other
59.0%
Marketing and Advertising
26.4%
Computer Software
18.8%
Information Technology and Services
12.0%
Design
9.1%
Internet
6.3%
Other
27.4%
Discussions
Can you use asana for free?
9 Comments
EU
Yes. But with limited feature for only 3 projects.Read more
What software did you find useful outside of work?
7 Comments
FB
<p>I've found password managers to be really helpful in personal and work life. For example: 1password</p>Read more
Is Asana worth it?
6 Comments
AA
Yes, of course it is! It offers a free trial - try it out and see for yourself if it fits your usecase.Read more
What is Userback used for?
1 Comment
MJ
Userback is used for collecting, managing, and acting on user feedback and bug reports to improve products and enhance user experiences. It serves as a...Read more
Userback has no more discussions with answers
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