G2 reviewers report that Asana excels in user-friendliness, with many users appreciating its simple and intuitive interface. They highlight how easy it is to manage multiple projects and customize workflows, making it a great choice for teams looking for straightforward project management.
Users say that Planhat stands out for its robust customer health tracking features. Reviewers commend its clean dashboards and the ability to visualize renewal risks, which helps teams stay proactive in managing customer relationships.
According to verified reviews, Asana's implementation process is often praised for being quick and efficient. Users mention the intuitive onboarding wizard that helps new users get started without a steep learning curve, making it ideal for small businesses.
Reviewers mention that Planhat offers exceptional support, with users specifically praising team members like Sabrina and Harrison for their responsiveness and helpfulness. This level of support can be a significant advantage for mid-market companies that require more tailored assistance.
G2 reviewers highlight that while Asana has a larger user base and more reviews, Planhat's recent updates and focus on customer feedback have led to a highly customizable experience, which users find beneficial for adapting the platform to their specific needs.
Users report that Asana provides a wealth of features, but some feel they may not be utilizing all of them effectively. In contrast, Planhat's focus on centralizing customer data and providing clear insights into account management is seen as a strong point, especially for teams that prioritize customer success.
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro,
Thanks for your question!
There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.