Compare Artera and Updox 
At a Glance
Market Segments
Mid-Market (64.4% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
No pricing available
Priced per Provider Month-to-month or Annual
Artera
Star Rating
(82)4.8 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArteraUpdox
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Priced per Provider Month-to-month or Annual
Browse all 3 pricing plansArtera vs Updox
When assessing the two solutions, reviewers found Artera easier to use, set up, and administer. Reviewers also preferred doing business with Artera overall.
- Reviewers felt that Artera meets the needs of their business better than Updox.
- When comparing quality of ongoing product support, reviewers felt that Artera is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Artera over Updox.
Pricing
Entry-Level Pricing
Artera
No pricing availableUpdox
Patient Experience
Priced per Provider
Month-to-month or Annual
On average, for every 100 appointments on a healthcare schedule 7 will not show. Updox Patient Experience allows you to decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.
- Secure Texting
- SMS Texting
- Automated Appointment Reminders
Free Trial
Artera
No trial information availableUpdox
No trial information availableRatings
Meets Requirements
9.7
69
9.0
78
Ease of Use
9.7
69
9.2
79
Ease of Setup
9.3
24
8.9
39
Ease of Admin
9.5
25
9.3
41
Quality of Support
9.7
63
8.9
77
Has the product been a good partner in doing business?
9.9
23
8.9
40
Product Direction (% positive)
9.3
69
8.7
74
Features by Category
Information Flow
Feature Not Available
9.5
28
Not enough data
9.1
27
Not enough data
9.6
27
Patient Experience
Not enough data
8.8
24
Not enough data
8.4
24
Not enough data
9.4
29
Not enough data
9.0
27
Platform
9.6
44
9.3
48
9.8
45
9.3
44
9.8
35
9.1
40
9.8
38
9.1
46
9.8
44
9.4
46
9.8
43
9.3
44
Not enough data
9.2
38
9.8
41
9.1
45
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
9.5
29
8.0
27
9.5
31
7.7
27
Not enough data
8.4
28
|
Verified
9.5
11
|
Verified
9.2
33
|
Verified
Feature Not Available
7.6
24
Operations
9.8
51
|
Verified
8.8
38
|
Verified
9.7
48
|
Verified
8.7
34
|
Verified
9.5
24
8.6
33
|
Verified
9.3
30
|
Verified
7.6
26
|
Verified
Not enough data
8.0
25
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
8.0
24
Generative AI
Not enough data
7.2
9
Technology
Not enough data
8.6
19
Not enough data
8.0
15
Not enough data
8.7
17
Administration
Not enough data
8.2
15
Not enough data
8.3
16
Not enough data
8.3
18
Compliance
Not enough data
9.5
21
Not enough data
9.6
19
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Feature Not Available
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Operational Intelligence & Integration
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and Updox are categorized as Patient Engagement, Patient Relationship Management (PRM), and HIPAA Compliant Messaging
Unique Categories
Artera is categorized as AI Voice Assistants, Appointment Reminder, Patient Intake, Patient Scheduling, and AI Patient Engagement & Operations
Updox is categorized as Telemedicine
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Updox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
46.6%
Medical Practice
41.1%
Health, Wellness and Fitness
8.2%
Telecommunications
1.4%
Non-Profit Organization Management
1.4%
Other
1.4%
Medical Practice
45.5%
Hospital & Health Care
28.7%
Health, Wellness and Fitness
12.9%
Mental Health Care
5.9%
Public Relations and Communications
2.0%
Other
5.0%
Discussions
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
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